{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2024,1,13]],"date-time":"2024-01-13T00:15:22Z","timestamp":1705104922586},"reference-count":27,"publisher":"World Scientific Pub Co Pte Ltd","issue":"04","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Int. J. Info. Tech. Dec. Mak."],"published-print":{"date-parts":[[2003,12]]},"abstract":"<jats:p>The system designers and developers (SD&amp;Ds) of a leading global Fortune 500 telecommunication corporation developed a Lean Management Information System (LMIS) for a Metropolitan Utility Company (MUC) located in the United States. The MUC needed a state-of-the-art information system to provide services for its expanding customer base, which was projected to grow at a rate of approximately 2.4% annually over the next ten years. This paper compares the legacy system with the LMIS and discusses lean management principles employed to design and develop the new system.<\/jats:p>","DOI":"10.1142\/s0219622003000902","type":"journal-article","created":{"date-parts":[[2004,2,9]],"date-time":"2004-02-09T10:41:20Z","timestamp":1076323280000},"page":"693-715","source":"Crossref","is-referenced-by-count":4,"title":["A TELECOMMUNICATION'S LEAN MANAGEMENT INFORMATION SYSTEM FOR THE UTILITY INDUSTRY"],"prefix":"10.1142","volume":"02","author":[{"given":"BAHADOR","family":"GHAHRAMANI","sequence":"first","affiliation":[{"name":"Information Systems and Quantitative Analysis, College of Information Science and Technology, University of Nebraska at Omaha, Omaha, Nebraska, 68182-0116, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"219","published-online":{"date-parts":[[2011,11,20]]},"reference":[{"key":"rf1","volume-title":"Web Wisdom: How to Evaluate and Create Information Quality on the Web","author":"Alexander J. E.","year":"1999"},{"key":"rf2","first-page":"751","author":"Baker L.","journal-title":"Proceedings of the Seventh Annual INCOSE Symposium"},{"key":"rf3","first-page":"46","author":"Becker S.","journal-title":"IEEE Software"},{"key":"rf4","volume-title":"Integrated Production Control Systems","author":"Bedworth D. D.","year":"1987"},{"key":"rf6","volume-title":"Systems Engineering and Analysis","author":"Blanchard B. S.","year":"1998"},{"key":"rf7","first-page":"96","author":"Bovet D. M.","journal-title":"Supply Chain Management Review"},{"key":"rf8","doi-asserted-by":"crossref","DOI":"10.1093\/oso\/9780198774846.001.0001","volume-title":"Strategies of Cooperation","author":"Child J.","year":"1998"},{"key":"rf9","first-page":"799","author":"Dargan P. A.","journal-title":"Proceedings of the Seventh Annual INCOSE Symposium"},{"key":"rf10","doi-asserted-by":"publisher","DOI":"10.1002\/smj.4250171006"},{"key":"rf11","author":"Dyer J. H.","journal-title":"Strategic Management Journal"},{"key":"rf12","volume-title":"Reliability and Maintainability Engineering","author":"Ebeling C. E.","year":"1997"},{"key":"rf13","volume-title":"Clock Speed, Winning Industry Control in the Age of Temporary Advantage","author":"Fine C. H.","year":"1999"},{"key":"rf14","first-page":"83","author":"Fisher M. L.","journal-title":"Harvard Business Review"},{"key":"rf15","doi-asserted-by":"publisher","DOI":"10.1177\/088636879702900110"},{"key":"rf16","doi-asserted-by":"publisher","DOI":"10.1016\/0306-4573(94)90020-5"},{"key":"rf18","doi-asserted-by":"publisher","DOI":"10.1016\/0026-2714(95)00209-X"},{"key":"rf19","volume-title":"Markets of One: Creating Customer Value Through Mass Customization","author":"Gilmore J. H.","year":"2000"},{"key":"rf20","volume-title":"Applied Data Communication: A Business-Oriented Approach","author":"Goldman J. E.","year":"1998"},{"key":"rf21","doi-asserted-by":"publisher","DOI":"10.1057\/palgrave.ejis.3000317"},{"key":"rf22","doi-asserted-by":"publisher","DOI":"10.1016\/S0378-7206(99)00044-0"},{"key":"rf23","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.1998.11518183"},{"key":"rf24","first-page":"765","author":"Lykins H.","journal-title":"Proceedings of the Seventh Annual INCOSE Symposium"},{"key":"rf25","volume-title":"Software Reliability Engineering","author":"Lyu M. R.","year":"1995"},{"key":"rf26","volume-title":"Software Reliability Models: Theoretical Developments, Evaluation and Applications","author":"Malaiya Y. K.","year":"1990"},{"key":"rf27","doi-asserted-by":"publisher","DOI":"10.1145\/322796.322801"},{"key":"rf28","doi-asserted-by":"publisher","DOI":"10.1177\/002194369703400402"},{"key":"rf29","doi-asserted-by":"publisher","DOI":"10.1007\/978-1-4613-1325-0"}],"container-title":["International Journal of Information Technology &amp; Decision Making"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.worldscientific.com\/doi\/pdf\/10.1142\/S0219622003000902","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,1,12]],"date-time":"2024-01-12T12:14:40Z","timestamp":1705061680000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.worldscientific.com\/doi\/abs\/10.1142\/S0219622003000902"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2003,12]]},"references-count":27,"journal-issue":{"issue":"04","published-online":{"date-parts":[[2011,11,20]]},"published-print":{"date-parts":[[2003,12]]}},"alternative-id":["10.1142\/S0219622003000902"],"URL":"https:\/\/doi.org\/10.1142\/s0219622003000902","relation":{},"ISSN":["0219-6220","1793-6845"],"issn-type":[{"value":"0219-6220","type":"print"},{"value":"1793-6845","type":"electronic"}],"subject":[],"published":{"date-parts":[[2003,12]]}}}