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Our DSS is based on a model of the collaborative nature of the task, and it focuses on the communication, argumentation, and reconciliation strategies undertaken by individuals. Using actual production schedules, we show that our DSS can lead to measurable improvements over humanly-designed plans, where the quality of the schedule is measured using the objective function of the mathematical formulation of the problem. <\/jats:p>","DOI":"10.1142\/s0219622008002855","type":"journal-article","created":{"date-parts":[[2008,4,1]],"date-time":"2008-04-01T10:31:18Z","timestamp":1207045878000},"page":"147-174","source":"Crossref","is-referenced-by-count":6,"title":["CONFLICT IDENTIFICATION AND RECONCILIATION IN A COLLABORATIVE MANUFACTURING SCHEDULING TASK"],"prefix":"10.1142","volume":"07","author":[{"given":"CLAUDIO F.","family":"ABREU","sequence":"first","affiliation":[{"name":"Bayer Corporation, 100 Bayer Road, Pittsburgh, PA 15205-9741, USA"}]},{"given":"JERROLD H.","family":"MAY","sequence":"additional","affiliation":[{"name":"Joseph M. 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