{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,1]],"date-time":"2026-07-01T07:52:39Z","timestamp":1782892359780,"version":"3.54.5"},"reference-count":43,"publisher":"World Scientific Pub Co Pte Lt","issue":"02","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Int. J. Info. Tech. Dec. Mak."],"published-print":{"date-parts":[[2014,3]]},"abstract":"<jats:p> Information visualization can accelerate perception, provide insight and control, and harness this flood of valuable data to gain a competitive advantage in making business decisions. Although such a statement seems to be obvious, there is a lack in the literature of practical evidence of the benefit of information visualization. The main contribution of this paper is to illustrate how, for a major European apparel retailer, the visualization of performance information plays a critical role in improving business decisions and in extracting insights from Redio Frequency Idetification (RFID)-based performance measures. In this paper, we identify \u2014 based on a literature review \u2014 three fundamental managerial functions of information visualization, namely as: a communication medium, a knowledge management means, and a decision-support instrument. Then, we provide \u2014 based on real industrial case evidence \u2014 how information visualization supports business decision-making. Several examples are provided to evidence the benefit of information visualization through its three identified managerial functions. We find that \u2014 depending on the way performance information is shaped, communicated, and made interactive \u2014 it not only helps decision making, but also offers a means of knowledge creation, as well as an appropriate communication channel. <\/jats:p>","DOI":"10.1142\/s0219622014500497","type":"journal-article","created":{"date-parts":[[2014,1,8]],"date-time":"2014-01-08T07:41:37Z","timestamp":1389166897000},"page":"407-428","source":"Crossref","is-referenced-by-count":54,"title":["Information visualization to support management decisions"],"prefix":"10.1142","volume":"13","author":[{"given":"Jasser","family":"Al-Kassab","sequence":"first","affiliation":[{"name":"University of Cambridge, Institute for Manufacturing, CB3 0FT, Cambridge, UK"},{"name":"University of St. Gallen, Institute of Technology Management, 9000 St. Gallen, Switzerland"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Zied M.","family":"Ouertani","sequence":"additional","affiliation":[{"name":"ABB Forschungszentrum. Wallstadter Str. 59, Ladenburg, 68526, Germany"},{"name":"University of Cambridge, Institute for Manufacturing, CB3 0FT, Cambridge, UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Giovanni","family":"Schiuma","sequence":"additional","affiliation":[{"name":"University of Basilicata, Viale dell'Ateneo Lucano 10, 85100 Potenza, Italy"},{"name":"University of Cambridge, Institute for Manufacturing, CB3 0FT, Cambridge, UK"},{"name":"University of the Arts London, Innovation Insights Hub, N1C4 AA, London, UK"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Andy","family":"Neely","sequence":"additional","affiliation":[{"name":"University of Cambridge, Institute for Manufacturing, CB3 0FT, Cambridge, UK"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"219","published-online":{"date-parts":[[2014,3,31]]},"reference":[{"key":"rf1","volume-title":"Thinking Visually: A Strategy for Problem Solving","author":"McKim R.","year":"1980"},{"key":"rf2","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622011004312"},{"key":"rf3","first-page":"4","volume":"1","author":"Tegarden D. 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