{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,16]],"date-time":"2026-04-16T18:08:31Z","timestamp":1776362911363,"version":"3.51.2"},"reference-count":60,"publisher":"World Scientific Pub Co Pte Lt","issue":"02","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Int. J. Info. Tech. Dec. Mak."],"published-print":{"date-parts":[[2020,3]]},"abstract":"<jats:p>Researchers work on facility location problems in different structures and solve them by developing different models over the years. In this study, we focus on the automated teller machine (ATM) site selection problem for a public bank in \u0130stanbul. Twenty-five districts, which are located at the European side of \u0130stanbul, are designated as ATM candidate districts. The balanced scorecard (BSC) model is modified to determine the criteria according to the literature review and experts\u2019 judgments for this problem. Internal, Customer, and Financial perspectives of the traditional BSC model are used as the main criteria and an external perspective is considered as the fourth criterion for modified balanced scorecard. The experts\u2019 criteria evaluations are gained and consolidated by the Modified Delphi Method. The criteria weights are determined by the Pythagorean Fuzzy-AHP method using the final pairwise comparison results obtained from the Modified Delphi Method. Subsequently, the Pythagorean Fuzzy TOPSIS method is applied to determine the best alternative site among alternatives to locate the ATM according to these criteria. Finally, the results are presented and discussed by sensitivity analysis.<\/jats:p>","DOI":"10.1142\/s0219622020500017","type":"journal-article","created":{"date-parts":[[2020,1,31]],"date-time":"2020-01-31T08:21:16Z","timestamp":1580458876000},"page":"365-384","source":"Crossref","is-referenced-by-count":60,"title":["A Modified Balanced Scorecard Based Hybrid Pythagorean Fuzzy AHP-Topsis Methodology for ATM Site Selection Problem"],"prefix":"10.1142","volume":"19","author":[{"given":"Aslihan","family":"Yildiz","sequence":"first","affiliation":[{"name":"Department of Industrial Engineering, Y\u0131ld\u0131z Technical University, Y\u0131ld\u0131z Campus, 34349, \u0130stanbul, Turkey"}]},{"given":"Ertugrul","family":"Ayyildiz","sequence":"additional","affiliation":[{"name":"Department of Industrial Engineering, Y\u0131ld\u0131z Technical University, Y\u0131ld\u0131z Campus, 34349, \u0130stanbul, Turkey"}]},{"given":"Alev","family":"Taskin Gumus","sequence":"additional","affiliation":[{"name":"Department of Industrial Engineering, Y\u0131ld\u0131z Technical University, Y\u0131ld\u0131z Campus, 34349, \u0130stanbul, Turkey"}]},{"given":"Coskun","family":"Ozkan","sequence":"additional","affiliation":[{"name":"Department of Industrial Engineering, Y\u0131ld\u0131z Technical University, Y\u0131ld\u0131z Campus, 34349, \u0130stanbul, Turkey"}]}],"member":"219","published-online":{"date-parts":[[2020,3,20]]},"reference":[{"key":"S0219622020500017BIB001","doi-asserted-by":"publisher","DOI":"10.4018\/978-1-5225-5513-1.ch001"},{"key":"S0219622020500017BIB002","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-7908-2151-2"},{"key":"S0219622020500017BIB003","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622006002118"},{"key":"S0219622020500017BIB004","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622014500400"},{"key":"S0219622020500017BIB005","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622014500382"},{"key":"S0219622020500017BIB006","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622016500218"},{"key":"S0219622020500017BIB007","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622018500074"},{"key":"S0219622020500017BIB008","doi-asserted-by":"publisher","DOI":"10.1109\/ITCS.2009.243"},{"key":"S0219622020500017BIB009","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2009.05.013"},{"issue":"22","key":"S0219622020500017BIB010","first-page":"4636","volume":"4","author":"Rahgan S.","year":"2012","journal-title":"Research Journal of Applied Sciences, Engineering and Technology"},{"issue":"8","key":"S0219622020500017BIB011","first-page":"753","volume":"5","author":"Tabar M. M.","year":"2013","journal-title":"International Journal on Computer Science and Engineering"},{"issue":"1","key":"S0219622020500017BIB012","first-page":"19","volume":"2","author":"Awaghade S.","year":"2014","journal-title":"International Journal of Advancement in Remote Sensing, GIS and Geography"},{"key":"S0219622020500017BIB013","doi-asserted-by":"publisher","DOI":"10.1109\/IESM.2015.7380301"},{"key":"S0219622020500017BIB014","doi-asserted-by":"publisher","DOI":"10.1016\/j.proenv.2015.05.026"},{"key":"S0219622020500017BIB015","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622016500462"},{"key":"S0219622020500017BIB016","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622017500249"},{"issue":"5","key":"S0219622020500017BIB017","first-page":"1","volume":"16","author":"Zeydan M.","year":"2019","journal-title":"Intelligent Decision Technologies"},{"key":"S0219622020500017BIB018","doi-asserted-by":"publisher","DOI":"10.1080\/10803548.2018.1492251"},{"key":"S0219622020500017BIB019","doi-asserted-by":"publisher","DOI":"10.1080\/10807039.2018.1495057"},{"key":"S0219622020500017BIB020","doi-asserted-by":"publisher","DOI":"10.1016\/j.enpol.2018.11.039"},{"key":"S0219622020500017BIB021","first-page":"879","volume-title":"International Conference on Intelligent and Fuzzy Systems","author":"Kara\u015fan A.","year":"2019"},{"key":"S0219622020500017BIB022","first-page":"944","volume-title":"International Conference on Intelligent and Fuzzy Systems","author":"Demir E.","year":"2019"},{"key":"S0219622020500017BIB023","first-page":"926","volume-title":"International Conference on Intelligent and Fuzzy Systems","author":"Karasan A.","year":"2019"},{"key":"S0219622020500017BIB024","first-page":"1","volume":"2018","author":"Cui F. B.","year":"2018","journal-title":"Mathematical Problems in Engineering"},{"key":"S0219622020500017BIB025","doi-asserted-by":"publisher","DOI":"10.1007\/s00500-018-3649-0"},{"issue":"1","key":"S0219622020500017BIB026","first-page":"1","volume":"38","author":"Kaya A.","year":"2019","journal-title":"Journal of Intelligent & Fuzzy Systems"},{"key":"S0219622020500017BIB027","first-page":"905","volume-title":"International Conference on Intelligent and Fuzzy Systems","author":"Otay I.","year":"2019"},{"key":"S0219622020500017BIB028","first-page":"71","volume":"70","author":"Kaplan R. S.","year":"1992","journal-title":"Harvard Business Review"},{"key":"S0219622020500017BIB029","doi-asserted-by":"publisher","DOI":"10.1016\/j.mar.2003.11.001"},{"key":"S0219622020500017BIB030","doi-asserted-by":"publisher","DOI":"10.18352\/lq.7989"},{"key":"S0219622020500017BIB031","doi-asserted-by":"publisher","DOI":"10.1109\/TSMC.2016.2627050"},{"key":"S0219622020500017BIB032","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2019.03.009"},{"key":"S0219622020500017BIB033","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2008.03.013"},{"issue":"6","key":"S0219622020500017BIB034","first-page":"495","volume":"38","author":"Hartman A.","year":"1981","journal-title":"Educational Leadership"},{"issue":"2","key":"S0219622020500017BIB035","first-page":"11","volume":"2","author":"Sung W. C.","year":"2001","journal-title":"Journal of Healthcare Management"},{"key":"S0219622020500017BIB036","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2007.02.042"},{"key":"S0219622020500017BIB037","doi-asserted-by":"publisher","DOI":"10.1016\/j.wasman.2007.05.016"},{"key":"S0219622020500017BIB038","volume-title":"Management","author":"Robbins S. P.","year":"1994"},{"key":"S0219622020500017BIB039","doi-asserted-by":"publisher","DOI":"10.1353\/rhe.1995.0008"},{"issue":"3","key":"S0219622020500017BIB040","first-page":"338","volume":"8","author":"Zadeh L. A.","year":"1965","journal-title":"Fuzzy Sets"},{"key":"S0219622020500017BIB041","doi-asserted-by":"publisher","DOI":"10.1007\/s10726-014-9385-7"},{"key":"S0219622020500017BIB042","doi-asserted-by":"publisher","DOI":"10.1016\/j.scient.2012.06.028"},{"key":"S0219622020500017BIB043","doi-asserted-by":"publisher","DOI":"10.1109\/TFUZZ.2013.2278989"},{"key":"S0219622020500017BIB044","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2018.06.106"},{"key":"S0219622020500017BIB045","doi-asserted-by":"publisher","DOI":"10.1016\/j.ssci.2018.04.031"},{"key":"S0219622020500017BIB046","doi-asserted-by":"publisher","DOI":"10.1016\/j.asoc.2017.08.003"},{"issue":"4","key":"S0219622020500017BIB047","first-page":"1007","volume":"31","author":"Yerlikaya M. A.","year":"2016","journal-title":"Journal of the Faculty of Engineering and Architecture of Gazi University"},{"issue":"1","key":"S0219622020500017BIB048","first-page":"505","volume":"34","author":"\u00c7avdur F.","year":"2019","journal-title":"Journal of the Faculty of Engineering and Architecture of Gazi University"},{"issue":"1","key":"S0219622020500017BIB049","first-page":"77","volume":"32","author":"Y\u0131lmaz N.","year":"2017","journal-title":"Journal of the Faculty of Engineering and Architecture of Gazi University"},{"key":"S0219622020500017BIB050","doi-asserted-by":"publisher","DOI":"10.1007\/s40747-018-0087-7"},{"key":"S0219622020500017BIB051","doi-asserted-by":"publisher","DOI":"10.3846\/20294913.2016.1210694"},{"key":"S0219622020500017BIB052","first-page":"915","volume-title":"International Conference on Intelligent and Fuzzy Systems","author":"Aslanta\u015f S.","year":"2019"},{"key":"S0219622020500017BIB053","first-page":"263","volume":"30","author":"Onar S. C.","year":"2018","journal-title":"Journal of Multiple-Valued Logic & Soft Computing"},{"issue":"4","key":"S0219622020500017BIB054","doi-asserted-by":"crossref","first-page":"461","DOI":"10.5755\/j01.ee.30.4.22041","volume":"30","author":"Su L.","year":"2019","journal-title":"Engineering Economics"},{"key":"S0219622020500017BIB055","first-page":"1","author":"Rani P.","year":"2019","journal-title":"International Journal of Fuzzy Systems"},{"key":"S0219622020500017BIB056","doi-asserted-by":"publisher","DOI":"10.1002\/int.22088"},{"key":"S0219622020500017BIB057","first-page":"1","volume":"139","author":"Zhan J.","year":"2019","journal-title":"Computers & Industrial Engineering"},{"key":"S0219622020500017BIB058","doi-asserted-by":"publisher","DOI":"10.1016\/j.ins.2014.02.137"},{"key":"S0219622020500017BIB059","doi-asserted-by":"publisher","DOI":"10.1016\/j.asoc.2019.105836"},{"key":"S0219622020500017BIB060","doi-asserted-by":"publisher","DOI":"10.1142\/S0219622012500095"}],"container-title":["International Journal of Information Technology &amp; Decision Making"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.worldscientific.com\/doi\/pdf\/10.1142\/S0219622020500017","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2021,2,25]],"date-time":"2021-02-25T02:21:43Z","timestamp":1614219703000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.worldscientific.com\/doi\/abs\/10.1142\/S0219622020500017"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,3]]},"references-count":60,"journal-issue":{"issue":"02","published-print":{"date-parts":[[2020,3]]}},"alternative-id":["10.1142\/S0219622020500017"],"URL":"https:\/\/doi.org\/10.1142\/s0219622020500017","relation":{},"ISSN":["0219-6220","1793-6845"],"issn-type":[{"value":"0219-6220","type":"print"},{"value":"1793-6845","type":"electronic"}],"subject":[],"published":{"date-parts":[[2020,3]]}}}