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The proposed decision-making methodology includes a first evaluation, using Volere methodology, for the quantification of how useful the new digitalization solution is for the end users, and a second method, the calculation of the net present value (NPV) based on potential benefits in terms of costs and intangible benefits of the new tool. A new tool for the management of freight transport was used as a case study. The usefulness of a new information technology tool was assessed in six different companies. It was designed to help developers and decision makers in information and communication technology (ICT) product development, and company managers in the evaluation of technical solutions that might better satisfy their needs. Further studies could measure the power of this methodology by comparing the implementation levels of two different prototypes designed for the same function and with different Volere and NPV scorings.<\/jats:p>","DOI":"10.1142\/s0219622021500097","type":"journal-article","created":{"date-parts":[[2021,2,16]],"date-time":"2021-02-16T03:32:27Z","timestamp":1613446347000},"page":"635-669","source":"Crossref","is-referenced-by-count":6,"title":["A Decision-Making Method for Boosting New Digitalization Technologies"],"prefix":"10.1142","volume":"20","author":[{"given":"Francisco E.","family":"Santarremigia","sequence":"first","affiliation":[{"name":"AITEC\u00a0\u2014 Parque Tecnol\u00f3gico, C\/Charles Robert Darwin, 20, 46980 Paterna, Valencia, Spain"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Sara","family":"Poveda-Reyes","sequence":"additional","affiliation":[{"name":"AITEC\u00a0\u2014 Parque Tecnol\u00f3gico, C\/Charles Robert Darwin, 20, 46980 Paterna, Valencia, Spain"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Miguel","family":"Herv\u00e1s-Peralta","sequence":"additional","affiliation":[{"name":"AITEC\u00a0\u2014 Parque Tecnol\u00f3gico, C\/Charles Robert Darwin, 20, 46980 Paterna, Valencia, Spain"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Gemma D.","family":"Molero","sequence":"additional","affiliation":[{"name":"AITEC\u00a0\u2014 Parque Tecnol\u00f3gico, C\/Charles Robert Darwin, 20, 46980 Paterna, Valencia, Spain"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"219","published-online":{"date-parts":[[2021,2,16]]},"reference":[{"key":"S0219622021500097BIB004","doi-asserted-by":"publisher","DOI":"10.1142\/S0219877020500078"},{"key":"S0219622021500097BIB005","doi-asserted-by":"publisher","DOI":"10.1186\/s12544-019-0362-8"},{"key":"S0219622021500097BIB006","doi-asserted-by":"publisher","DOI":"10.1108\/09600031111138826"},{"key":"S0219622021500097BIB007","doi-asserted-by":"publisher","DOI":"10.1108\/09600030911008201"},{"key":"S0219622021500097BIB008","doi-asserted-by":"publisher","DOI":"10.1016\/S1007-0214(06)70198-5"},{"key":"S0219622021500097BIB009","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2005.05.013"},{"key":"S0219622021500097BIB010","doi-asserted-by":"publisher","DOI":"10.1016\/j.technovation.2018.05.005"},{"key":"S0219622021500097BIB011","doi-asserted-by":"publisher","DOI":"10.1177\/1783591717734793"},{"key":"S0219622021500097BIB012","doi-asserted-by":"publisher","DOI":"10.1111\/1540-5885.201003"},{"key":"S0219622021500097BIB013","doi-asserted-by":"publisher","DOI":"10.5465\/amr.1995.9507312922"},{"key":"S0219622021500097BIB014","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-5885.2009.00331.x"},{"key":"S0219622021500097BIB015","doi-asserted-by":"publisher","DOI":"10.1016\/j.jengtecman.2016.02.003"},{"key":"S0219622021500097BIB016","first-page":"1","volume":"24","author":"Roeth T.","year":"2019","journal-title":"International Journal of Innovation Managemen"},{"key":"S0219622021500097BIB017","doi-asserted-by":"publisher","DOI":"10.1016\/j.promfg.2018.03.128"},{"key":"S0219622021500097BIB018","volume-title":"Mastering the Requirements Process: Getting Requirements Right","author":"Robertson S.","year":"2013"},{"key":"S0219622021500097BIB019","volume-title":"Organizational Transitions: Managing Complex Change","author":"Beckhard R. 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