{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,24]],"date-time":"2025-12-24T12:18:30Z","timestamp":1766578710056,"version":"3.41.2"},"reference-count":37,"publisher":"World Scientific Pub Co Pte Ltd","issue":"01","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["Int. J. Model. Simul. Sci. Comput."],"published-print":{"date-parts":[[2023,2]]},"abstract":"<jats:p> The analysis of the information retrieval system focuses on the notion of appropriate and irrelevant documents. The performance predictor, including accuracy and reminder, is used to establish how well the device satisfies consumer requirements. The effectiveness of the indexing and retrieval is calculated by contrasting a typical collection of queries and documents with the efficacy, functionality, and systemic approach. Important evaluations are used to measure functionality, performance (precession and retraction), compilation, and interface assessments. Document and query indexing, query assessment, and system assessment are key issues in information retrieval. This paper uses the human\u2013computer interaction based on the intelligent information retrieval method (HCI-IRM). The proposed method concentrates on customer satisfaction, the main success assessment metric. It identifies the collection of related records at a given time within the collection. An information retrieval system\u2019s main objective is to obtain the information. It is either the actual information or the documents containing the information substitutes which completely or partly correspond to the customer\u2019s query evaluation. The extraction and recruitment of knowledge-based data from a database are usually related to the retrieval of information. The retrieval and precise technology are used to assess the efficiency of the data recovery system framework. As a result, HCI-IRM enhances the response time, and the relevance of the outcomes is key to customer satisfaction. Comparison of Yahoo and Google search engines focused on accuracy and reminder technology. <\/jats:p>","DOI":"10.1142\/s1793962323410040","type":"journal-article","created":{"date-parts":[[2021,11,29]],"date-time":"2021-11-29T10:59:07Z","timestamp":1638183547000},"source":"Crossref","is-referenced-by-count":2,"title":["Human\u2013computer interaction based on the intelligent information retrieval method for customer satisfaction in power system service"],"prefix":"10.1142","volume":"14","author":[{"given":"Xiaoxuan","family":"Qi","sequence":"first","affiliation":[{"name":"Customer Service Department, State Grid Qinghai Marketing Service Center, Xining 810000 P. R. 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