{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:54:50Z","timestamp":1750308890460,"version":"3.41.0"},"reference-count":31,"publisher":"Association for Computing Machinery (ACM)","issue":"2","license":[{"start":{"date-parts":[[1984,4,1]],"date-time":"1984-04-01T00:00:00Z","timestamp":449625600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["SIGSOFT Softw. Eng. Notes"],"published-print":{"date-parts":[[1984,4]]},"abstract":"<jats:p>\n            Quality has become an important concept in the marketplace recently. Have American workers traditionally produced \"garbage\"? Have standards for quality ever been defined? The intense competition created by the automobile industry in the last decade has sent an important message home. The importance of producing a quality product has come of age.The quality \"spirit\" has overflowed from the auto industry into almost all other industries in the United States, with good cause: the weak economy of the previous few years and increased penetration of our marketplace by foreign competitors have proven that nothing can replace a quality product. Quality has its place also in the information systems industry. Quality assurance and quality control exist to check and verify a developer's software product. A good structured system design, plus an aggressive assurance effort, allow information system products to meet customer expectations and approval.This research paper,\n            <jats:bold>Quality Assurance and Quality Control in the Software Development Process<\/jats:bold>\n            , reviews QA's place in system design, development and test. Different quality control techniques are discussed for the DP environment, and the payoffs and costs of QA are reviewed.The following is the bibliography used in this paper. The author is interested on discussion and suggestions on this topic, and he can be reached at: Andrew E. Yiannakos, IBM Corporation, New York Advanced Education Center, 909 Third Avenue, New York, New York, 10022.\n          <\/jats:p>","DOI":"10.1145\/1010925.1010938","type":"journal-article","created":{"date-parts":[[2004,7,21]],"date-time":"2004-07-21T23:30:10Z","timestamp":1090452610000},"page":"130-132","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Quality assurance and quality control in the software development process"],"prefix":"10.1145","volume":"9","author":[{"given":"Andrew E.","family":"Yiannakos","sequence":"first","affiliation":[{"name":"Pace University"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[1984,4]]},"reference":[{"key":"e_1_2_1_1_1","volume-title":"Software Engineering Notes","author":"Association for Computing Machinery's Special Interest Group on Software Engineering.","year":"1983","unstructured":"Association for Computing Machinery's Special Interest Group on Software Engineering. Software Engineering Notes . New York : ACM Special Interest Group on Software Engineering, October , 1983 . Association for Computing Machinery's Special Interest Group on Software Engineering. Software Engineering Notes. New York: ACM Special Interest Group on Software Engineering, October, 1983."},{"key":"e_1_2_1_2_1","volume-title":"The Mythical Man-Month: Essays on Software Engineering","author":"Brooks Fredrick P","year":"1972","unstructured":"Brooks , Fredrick P . The Mythical Man-Month: Essays on Software Engineering . Reading, Massachusetts : Addison-Wesley Publishing Company , 1972 . Brooks, Fredrick P. The Mythical Man-Month: Essays on Software Engineering. Reading, Massachusetts: Addison-Wesley Publishing Company, 1972."},{"key":"e_1_2_1_3_1","volume-title":"Quality Data Processing: The Profit Potential for the 80s","author":"Burrill Claude W","year":"1982","unstructured":"Burrill , Claude W . and Ellsworth , Leon W. Quality Data Processing: The Profit Potential for the 80s . Tenafly, New Jersey : Burrill-Ellsworth Associates, Inc ., 1982 . Burrill, Claude W. and Ellsworth, Leon W. Quality Data Processing: The Profit Potential for the 80s. Tenafly, New Jersey: Burrill-Ellsworth Associates, Inc., 1982."},{"key":"e_1_2_1_4_1","volume-title":"The Quality System: A Sourcebook for Managers and Engineers","author":"Caplan Frank","year":"1980","unstructured":"Caplan , Frank . The Quality System: A Sourcebook for Managers and Engineers . Randor, Pennslylvania : Clinton Book Company , 1980 . Caplan, Frank. The Quality System: A Sourcebook for Managers and Engineers. Randor, Pennslylvania: Clinton Book Company, 1980."},{"key":"e_1_2_1_5_1","volume-title":"A Practical Approach to Quality Control","author":"Caplen Rowland","year":"1969","unstructured":"Caplen , Rowland . A Practical Approach to Quality Control . New York : Brandon\/Systems Press , 1969 . Caplen, Rowland. A Practical Approach to Quality Control. New York: Brandon\/Systems Press, 1969."},{"key":"e_1_2_1_6_1","author":"Celko Joe","year":"1983","unstructured":"Celko , Joe . \" A Model Way to Make Those Big DP Decisions ,\" Information Systems News. October 17, 1983 . Celko, Joe. \"A Model Way to Make Those Big DP Decisions,\" Information Systems News. October 17, 1983.","journal-title":"Information Systems News."},{"key":"e_1_2_1_7_1","author":"Celko Joe","year":"1983","unstructured":"Celko , Joe . \" Problems Are Not Always Answered by Programming ,\" Information Systems News. November 14, 1983 . Celko, Joe. \"Problems Are Not Always Answered by Programming,\" Information Systems News. November 14, 1983.","journal-title":"Information Systems News."},{"key":"e_1_2_1_8_1","volume-title":"Human Factors in Quality Assurance","author":"Chaney Frederick B","year":"1969","unstructured":"Chaney , Frederick B . and Harris , Douglas H. Human Factors in Quality Assurance . New York : John Wiley & Sons , Inc., 1969 . Chaney, Frederick B. and Harris, Douglas H. Human Factors in Quality Assurance. New York: John Wiley & Sons, Inc., 1969."},{"key":"e_1_2_1_9_1","volume-title":"Quality Is Free","author":"Crosby Phillip B","year":"1979","unstructured":"Crosby , Phillip B . Quality Is Free . New York : The New American Library , Inc., 1979 . Crosby, Phillip B. Quality Is Free. New York: The New American Library, Inc., 1979."},{"key":"e_1_2_1_10_1","volume-title":"Company Experiences and Techniques","author":"Drucker Peter","year":"1950","unstructured":"Drucker , Peter . \" Have Employee Relations Policies had the Desired Effect?\" Maintaining Two-Way Communication : Company Experiences and Techniques , New York : AMACOM American Management Associations , 1950 . Drucker, Peter. \"Have Employee Relations Policies had the Desired Effect?\" Maintaining Two-Way Communication: Company Experiences and Techniques, New York: AMACOM American Management Associations, 1950."},{"key":"e_1_2_1_11_1","volume-title":"Computer Systems Performance Evaluation","author":"Ferrari Domenico","year":"1978","unstructured":"Ferrari , Domenico . Computer Systems Performance Evaluation . Englewood Cliffs, New Jersey : Prentice-Hall , Inc., 1978 . Ferrari, Domenico. Computer Systems Performance Evaluation. Englewood Cliffs, New Jersey: Prentice-Hall, Inc., 1978."},{"key":"e_1_2_1_12_1","volume-title":"Management Methodology for Software Product Engineering","author":"Gunther Richard C","year":"1978","unstructured":"Gunther , Richard C . Management Methodology for Software Product Engineering . New York : John Wiley & Sons , Inc., 1978 . Gunther, Richard C. Management Methodology for Software Product Engineering. New York: John Wiley & Sons, Inc., 1978."},{"key":"e_1_2_1_13_1","volume-title":"James F. Zero Defects: A New Dimension in Quality Assurance","author":"Halpin","year":"1966","unstructured":"Halpin , James F. Zero Defects: A New Dimension in Quality Assurance . New York : McGraw-Hill , Inc., 1966 . Halpin, James F. Zero Defects: A New Dimension in Quality Assurance. New York: McGraw-Hill, Inc., 1966."},{"key":"e_1_2_1_14_1","unstructured":"Houston Velina. \"Some Swear By Others At Accounting Plus \" Management Information Systems Week. November 23 1983.  Houston Velina. \"Some Swear By Others At Accounting Plus \" Management Information Systems Week. November 23 1983."},{"key":"e_1_2_1_15_1","unstructured":"International Business Machines Inc. Code Reading Structured Walk-Throughs and Inspections. IBM Inc. 1978.  International Business Machines Inc. Code Reading Structured Walk-Throughs and Inspections. IBM Inc. 1978."},{"volume-title":"Delran","key":"e_1_2_1_16_1","unstructured":"\"Is Quality Assurance Possible as Part of a System Development?\", News-briefs , Delran , New Jersey : Datapro Research Corporation , Vol. 5 , No. 4, April, 1983. \"Is Quality Assurance Possible as Part of a System Development?\", News-briefs, Delran, New Jersey: Datapro Research Corporation, Vol. 5, No. 4, April, 1983."},{"key":"e_1_2_1_17_1","unstructured":"Jones Kathryn. \"Motivating Employees Major Hurdle for MIS Chiefs \" Management Informations Systems Week. November 23 1983.  Jones Kathryn. \"Motivating Employees Major Hurdle for MIS Chiefs \" Management Informations Systems Week. November 23 1983."},{"key":"e_1_2_1_18_1","author":"Nowicki Jack M. A.","year":"1983","unstructured":"Nowicki , Jack M. A. \"Lack of Direction at Top Makes D Pers Wander ,\" Information Systems News. November 14, 1983 . Nowicki, Jack M. A. \"Lack of Direction at Top Makes DPers Wander,\" Information Systems News. November 14, 1983.","journal-title":"Information Systems News."},{"key":"e_1_2_1_19_1","volume-title":"The Practical Guide to Structured Systems Design","author":"Page-Jones Meilir","year":"1980","unstructured":"Page-Jones , Meilir . The Practical Guide to Structured Systems Design . New York : Yourdon Press , 1980 . Page-Jones, Meilir. The Practical Guide to Structured Systems Design. New York: Yourdon Press, 1980."},{"key":"e_1_2_1_20_1","author":"Perry William E","year":"1983","unstructured":"Perry , William E . \" Quality Assurance Protects DP Shop Credibility\" , Information Systems News. March 7, 1983 . Perry, William E. \"Quality Assurance Protects DP Shop Credibility\", Information Systems News. March 7, 1983.","journal-title":"Information Systems News."},{"key":"e_1_2_1_21_1","volume-title":"Pleasantville","author":"Reader's Digest","year":"1983","unstructured":"\"Quotable Quotes\", Reader's Digest . Pleasantville , New York : The Reader's Digest Association , Inc., November , 1983 . \"Quotable Quotes\", Reader's Digest. Pleasantville, New York: The Reader's Digest Association, Inc., November, 1983."},{"key":"e_1_2_1_22_1","author":"Rosenbaum D. J.","year":"1983","unstructured":"Rosenbaum , D. J. \" American Airlines Flies Fearfully Into Communications Cloudbank ,\" Information Systems News. November 14, 1983 . Rosenbaum, D. J. \"American Airlines Flies Fearfully Into Communications Cloudbank,\" Information Systems News. November 14, 1983.","journal-title":"Information Systems News."},{"key":"e_1_2_1_23_1","author":"Rosenbaum D. J.","year":"1983","unstructured":"Rosenbaum , D. J. \" Social Security's Near Data-Disaster\" , Information Systems News. December 12, 1983 . Rosenbaum, D. J. \"Social Security's Near Data-Disaster\", Information Systems News. December 12, 1983.","journal-title":"Information Systems News."},{"key":"e_1_2_1_24_1","volume-title":"Software Psychology: Human Factors in Computer and Information Systems","author":"Shneiderman Ben","year":"1980","unstructured":"Shneiderman , Ben . Software Psychology: Human Factors in Computer and Information Systems . Cambridge, Massachusetts : Winthrop Publishers , Inc., 1980 Shneiderman, Ben. Software Psychology: Human Factors in Computer and Information Systems. Cambridge, Massachusetts: Winthrop Publishers, Inc., 1980"},{"key":"e_1_2_1_25_1","volume-title":"QualitySense Organizational Approaches to Improving Product and Service","author":"Smith Martin R","year":"1979","unstructured":"Smith , Martin R . QualitySense Organizational Approaches to Improving Product and Service . New York : AMACOM American Management Associations , 1979 . Smith, Martin R. QualitySense Organizational Approaches to Improving Product and Service. New York: AMACOM American Management Associations, 1979."},{"volume-title":"Information Processing","year":"1983","key":"e_1_2_1_26_1","unstructured":"\"This One Got Away\" , Information Processing . Westchester, New York : International Business Machines, Inc ., October , 1983 . \"This One Got Away\", Information Processing. Westchester, New York: International Business Machines, Inc., October, 1983."},{"key":"e_1_2_1_27_1","volume-title":"Phillip C. Quality Circles: How to Make Them Work in America","author":"Thompson","year":"1982","unstructured":"Thompson , Phillip C. Quality Circles: How to Make Them Work in America . New York : AMACOM American Management Associations , 1982 . Thompson, Phillip C. Quality Circles: How to Make Them Work in America. New York: AMACOM American Management Associations, 1982."},{"key":"e_1_2_1_28_1","author":"Vacca John R","year":"1983","unstructured":"Vacca , John R . \" Study Your Users to Help Keep Everyone Happy ,\" Information Systems News. November 14, 1983 . Vacca, John R. \"Study Your Users to Help Keep Everyone Happy,\" Information Systems News. November 14, 1983.","journal-title":"Information Systems News."},{"key":"e_1_2_1_29_1","unstructured":"Welsh Rikki L. \"Qualities of Good Software \" Management Information Systems Week. October 13 1982.  Welsh Rikki L. \"Qualities of Good Software \" Management Information Systems Week. October 13 1982."},{"key":"e_1_2_1_30_1","unstructured":"Witkin Richard. \"Computer Input Error Suspected in Korean Airliner's Bad Course \" The New York Times. November 17 1983.  Witkin Richard. \"Computer Input Error Suspected in Korean Airliner's Bad Course \" The New York Times. November 17 1983."},{"key":"e_1_2_1_31_1","volume-title":"Larry L. Structured Design: Fundamentals of a Discipline of Computer Program and Systems Design","author":"Yourdon Edward","year":"1979","unstructured":"Yourdon , Edward and Constantine , Larry L. Structured Design: Fundamentals of a Discipline of Computer Program and Systems Design . Englewood Cliffs, NJ : Prentice-Hall , Inc, 1979 . Yourdon, Edward and Constantine, Larry L. Structured Design: Fundamentals of a Discipline of Computer Program and Systems Design. Englewood Cliffs, NJ: Prentice-Hall, Inc, 1979."}],"container-title":["ACM SIGSOFT Software Engineering Notes"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1010925.1010938","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1010925.1010938","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T21:25:41Z","timestamp":1750281941000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1010925.1010938"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[1984,4]]},"references-count":31,"journal-issue":{"issue":"2","published-print":{"date-parts":[[1984,4]]}},"alternative-id":["10.1145\/1010925.1010938"],"URL":"https:\/\/doi.org\/10.1145\/1010925.1010938","relation":{},"ISSN":["0163-5948"],"issn-type":[{"type":"print","value":"0163-5948"}],"subject":[],"published":{"date-parts":[[1984,4]]},"assertion":[{"value":"1984-04-01","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}