{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,19]],"date-time":"2025-11-19T19:22:52Z","timestamp":1763580172917,"version":"3.41.0"},"reference-count":17,"publisher":"Association for Computing Machinery (ACM)","issue":"3","license":[{"start":{"date-parts":[[1984,4,1]],"date-time":"1984-04-01T00:00:00Z","timestamp":449625600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["SIGMIS Database"],"published-print":{"date-parts":[[1984,4]]},"abstract":"<jats:p>\n            Computer systems\n            <jats:sup>1<\/jats:sup>\n            have become an important part of today's businesses. These systems are commonly used to support the major business functions --- accounting, finance, management, marketing, and production. In the past, professionals relied on data processing (and computer science) personnel to successfully develop computer systems currently used in the decision making process. As computer system utilization increased in business applications, problems developed concerning the acceptability and performance of these systems. The widespread integration of computer systems into areas of business has resulted in a need for clear communication between the user\/client and data processing personnel.\n          <\/jats:p>","DOI":"10.1145\/1040681.1040685","type":"journal-article","created":{"date-parts":[[2005,1,26]],"date-time":"2005-01-26T16:49:14Z","timestamp":1106758154000},"page":"25-33","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":20,"title":["System development"],"prefix":"10.1145","volume":"15","author":[{"given":"Timothy P.","family":"Cronan","sequence":"first","affiliation":[{"name":"University of Arkansas"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Thomas L.","family":"Means","sequence":"additional","affiliation":[{"name":"Louisiana Tech University"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[1984,4]]},"reference":[{"key":"e_1_2_1_1_1","volume-title":"Data Processing Systems Analysis and Design","author":"Condon Robert J","year":"1978","unstructured":"Condon , Robert J . , Data Processing Systems Analysis and Design , 2 nd Edition ( Reston Publishing Company , 1978 ). Condon, Robert J., Data Processing Systems Analysis and Design, 2nd Edition (Reston Publishing Company, 1978).","edition":"2"},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.9.3.458"},{"key":"e_1_2_1_3_1","first-page":"12","volume-title":"Meetings Any Good for Solving Problems?\" Personnel Administration","author":"Dunnette M. D.","year":"1964","unstructured":"Dunnette , M. D. , \" Are Meetings Any Good for Solving Problems?\" Personnel Administration , March-April 1964 , pp. 12 -- 29 . Dunnette, M. D., \"Are Meetings Any Good for Solving Problems?\" Personnel Administration, March-April 1964, pp. 12--29."},{"key":"e_1_2_1_4_1","volume-title":"Analysis: Tools and Techniques (Improved System Techniques","author":"Gane Chris","year":"1977","unstructured":"Gane , Chris and Sarson , Trish , Structured Syster .. Analysis: Tools and Techniques (Improved System Techniques , Inc ., 1977 ). Gane, Chris and Sarson, Trish, Structured Syster.. Analysis: Tools and Techniques (Improved System Techniques, Inc., 1977)."},{"key":"e_1_2_1_5_1","unstructured":"\"How to Manage the Four Stages of EDP Growth \" DATAPRO 561--050-102 March 1981.  \"How to Manage the Four Stages of EDP Growth \" DATAPRO 561--050-102 March 1981."},{"key":"e_1_2_1_6_1","first-page":"493","volume-title":"Huseman, Richard C., \"The Role of the Nominal Group in Small Group Communication,\" Readings in Interpersonal and Organizational Communication","year":"1977","unstructured":"Huseman, Richard C., \"The Role of the Nominal Group in Small Group Communication,\" Readings in Interpersonal and Organizational Communication , 3 rd Edition ( Holbrook Press, Inc. , 1977 ), pp. 493 -- 502 . Huseman, Richard C., \"The Role of the Nominal Group in Small Group Communication,\" Readings in Interpersonal and Organizational Communication, 3rd Edition (Holbrook Press, Inc., 1977), pp. 493--502.","edition":"3"},{"key":"e_1_2_1_7_1","volume-title":"Systems Analysis and Design (Science Research Associates","author":"Leeson Marjorie","year":"1981","unstructured":"Leeson , Marjorie , Systems Analysis and Design (Science Research Associates , 1981 ). Leeson, Marjorie, Systems Analysis and Design (Science Research Associates, 1981)."},{"key":"e_1_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1037\/h0041372"},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1145\/358568.358571"},{"key":"e_1_2_1_10_1","first-page":"231","article-title":"McGraw-Hill Book Company","author":"McGregor Douglas","year":"1960","unstructured":"McGregor , Douglas , The Human Side of Enterprise ( New York : McGraw-Hill Book Company , Inc. , 1960 ), pp. 231 -- 238 . McGregor, Douglas, The Human Side of Enterprise (New York: McGraw-Hill Book Company, Inc., 1960), pp. 231--238.","journal-title":"Inc."},{"key":"e_1_2_1_11_1","first-page":"128","volume-title":"Communication Probes","author":"Peterson Brent D","year":"1977","unstructured":"Peterson , Brent D . , Goldhaber , Gerald M. and Pace , R . Wayne , Communication Probes , 2 nd Edition (Chicago: Science Research Associates , 1977 ), pp. 128 -- 129 . Peterson, Brent D., Goldhaber, Gerald M. and Pace, R. Wayne, Communication Probes, 2nd Edition (Chicago: Science Research Associates, 1977), pp. 128--129.","edition":"2"},{"key":"e_1_2_1_12_1","unstructured":"\"Report by IBM Task Force \" IBM; Data Processing Division; Application Development and Maintenance an unpublished report.  \"Report by IBM Task Force \" IBM; Data Processing Division; Application Development and Maintenance an unpublished report."},{"key":"e_1_2_1_13_1","volume-title":"A Primer on Structured Program Design (Petrocelli Book","author":"Richardson Gary L","year":"1980","unstructured":"Richardson , Gary L . , Butler , Charles W. and Tomlinson , John D . , A Primer on Structured Program Design (Petrocelli Book , Inc ., 1980 ). Richardson, Gary L., Butler, Charles W. and Tomlinson, John D., A Primer on Structured Program Design (Petrocelli Book, Inc., 1980)."},{"key":"e_1_2_1_14_1","first-page":"139","article-title":"Pinpointing Requirements","author":"Scharer Laura","year":"1981","unstructured":"Scharer , Laura , \" Pinpointing Requirements ,\" Datamation ( April 1981 ), p. 139 -- 151 . Scharer, Laura, \"Pinpointing Requirements,\" Datamation (April 1981), p. 139--151.","journal-title":"Datamation"},{"key":"e_1_2_1_15_1","volume-title":"Business Systems Analysis and Design","author":"Shelby Gary B","year":"1975","unstructured":"Shelby , Gary B . and Cashman , Thomas J. , Business Systems Analysis and Design ( Anaheim Publishing Company , 1975 ). Shelby, Gary B. and Cashman, Thomas J., Business Systems Analysis and Design (Anaheim Publishing Company, 1975)."},{"key":"e_1_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.2307\/2573319"},{"key":"e_1_2_1_17_1","first-page":"2","article-title":"Communication Skills: The Achilles Heel of Your Computer Education Program?","author":"Walton Richard","year":"1980","unstructured":"Walton , Richard and DiBattista , Ron A. , \" Communication Skills: The Achilles Heel of Your Computer Education Program? \" Interface , ( March , 1980 ), Vol. 2 , pp. 30--37. Walton, Richard and DiBattista, Ron A., \"Communication Skills: The Achilles Heel of Your Computer Education Program?\" Interface, (March, 1980), Vol. 2, pp. 30--37.","journal-title":"Interface"}],"container-title":["ACM SIGMIS Database: the DATABASE for Advances in Information Systems"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1040681.1040685","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1040681.1040685","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T16:25:01Z","timestamp":1750263901000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1040681.1040685"}},"subtitle":["an empirical study of user communication"],"short-title":[],"issued":{"date-parts":[[1984,4]]},"references-count":17,"journal-issue":{"issue":"3","published-print":{"date-parts":[[1984,4]]}},"alternative-id":["10.1145\/1040681.1040685"],"URL":"https:\/\/doi.org\/10.1145\/1040681.1040685","relation":{},"ISSN":["0095-0033","1532-0936"],"issn-type":[{"type":"print","value":"0095-0033"},{"type":"electronic","value":"1532-0936"}],"subject":[],"published":{"date-parts":[[1984,4]]},"assertion":[{"value":"1984-04-01","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}