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We have developed a methodology which customizes the selection process based on the actual project domain characteristics (PDCs) including attributes such as available effort or project criticality. The customization of the process is done at both the process level and the activity level. We suggest a hybrid approach that integrates formalized knowledge with human expertise. This principle has already been successfully used in the context of the software release planning. The advantage is two-fold: Firstly, we exploit the existing empirical results related to different stages of the COTS selection process. Secondly, we facilitate involvement of human judgment to determine most appropriate decisions among the ones proposed by the formalized and knowledge-based solution techniques.<\/jats:p>","DOI":"10.1145\/1082983.1082958","type":"journal-article","created":{"date-parts":[[2005,11,7]],"date-time":"2005-11-07T19:28:32Z","timestamp":1131391712000},"page":"1-4","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Decision support for customization of the COTS selection process"],"prefix":"10.1145","volume":"30","author":[{"given":"Abdallah","family":"Mohamed","sequence":"first","affiliation":[{"name":"University of Calgary, Calgary, AB, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Guenther","family":"Ruhe","sequence":"additional","affiliation":[{"name":"University of Calgary, Calgary, AB, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Armin","family":"Eberlein","sequence":"additional","affiliation":[{"name":"American University of Sharjah, Sharjah, UAE"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2005,5,21]]},"reference":[{"key":"e_1_2_1_1_1","volume-title":"in Handbook of Software Engineering and Knowledge Engineering (SK Chang, ed)","author":"Althoff K. D.","year":"2001","unstructured":"Althoff , K. D. Case-Based Reasoning . in Handbook of Software Engineering and Knowledge Engineering (SK Chang, ed) , 2001 , 549--588.]] Althoff, K. D. 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Not All CBS Are Created Equally: COTS-Intensive Project Types . Springer-Verlag , Berlin Heidelberg , 2003 .]] Boehm, B. W., Port, D., Yang, Y. and Bhuta, J. Not All CBS Are Created Equally: COTS-Intensive Project Types. Springer-Verlag, Berlin Heidelberg, 2003.]]"},{"key":"e_1_2_1_5_1","volume-title":"SEI Interactive","author":"Carney D.","year":"1998","unstructured":"Carney , D. COTS Evaluation in the Real World , SEI Interactive , Carnegie Mellon University , 1998 .]] Carney, D. COTS Evaluation in the Real World, SEI Interactive, Carnegie Mellon University, 1998.]]"},{"key":"e_1_2_1_6_1","unstructured":"CeBASE at www.cebase.org.]]  CeBASE at www.cebase.org.]]"},{"key":"e_1_2_1_7_1","volume-title":"COTS Software Evaluation Techniques. in The NATO Information Systems Technology. Symposium on Commercial Off-the-shelf Products in Defence Applications","author":"Dean J. C.","year":"2000","unstructured":"Dean , J. C. and Vigder , M. R ., COTS Software Evaluation Techniques. in The NATO Information Systems Technology. Symposium on Commercial Off-the-shelf Products in Defence Applications , ( Brussels, Belgium , 2000 ), National Research Council (NRC).]] Dean, J. C. and Vigder, M. R., COTS Software Evaluation Techniques. in The NATO Information Systems Technology. Symposium on Commercial Off-the-shelf Products in Defence Applications, (Brussels, Belgium, 2000), National Research Council (NRC).]]"},{"key":"e_1_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/986213.986228"},{"key":"e_1_2_1_9_1","volume-title":"A social-technical approach to selecting software supporting COTS-based systems","author":"Kunda S.","year":"2001","unstructured":"Kunda , S. A social-technical approach to selecting software supporting COTS-based systems , Univ. of York , UK , 2001 .]] Kunda, S. A social-technical approach to selecting software supporting COTS-based systems, Univ. of York, UK, 2001.]]"},{"key":"e_1_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1109\/52.663784"},{"key":"e_1_2_1_11_1","volume-title":"Selecting COTS Components for Product Lines. in the 4th ASERC Workshop on Quantitative and Soft Computing Based Software Engineering (QSSE 2004","author":"Mohamed A.","year":"2004","unstructured":"Mohamed , A. , Ruhe , G. and Eberlein , A ., Selecting COTS Components for Product Lines. in the 4th ASERC Workshop on Quantitative and Soft Computing Based Software Engineering (QSSE 2004 ), (Banff, Alberta, Canada , 2004 ).]] Mohamed, A., Ruhe, G. and Eberlein, A., Selecting COTS Components for Product Lines. in the 4th ASERC Workshop on Quantitative and Soft Computing Based Software Engineering (QSSE 2004), (Banff, Alberta, Canada, 2004).]]"},{"key":"e_1_2_1_12_1","volume-title":"The 8th IASTED International Conference on Software Engineering and Applications (SEA2004)","author":"Mohamed A.","year":"2004","unstructured":"Mohamed , A. , Ruhe , G. and Eberlein , A ., Towards a Customizable Approach for COTS Selection . in The 8th IASTED International Conference on Software Engineering and Applications (SEA2004) , (Cambridge, MA, USA, 2004 ), 665--671.]] Mohamed, A., Ruhe, G. and Eberlein, A., Towards a Customizable Approach for COTS Selection. in The 8th IASTED International Conference on Software Engineering and Applications (SEA2004), (Cambridge, MA, USA, 2004), 665--671.]]"},{"key":"e_1_2_1_13_1","volume-title":"The Limitations of Current Decision-Making Techniques in the Procurement of COTS Software Components. in ICCBSS 2002","author":"Ncube C.","year":"2002","unstructured":"Ncube , C. and Dean , J. C ., The Limitations of Current Decision-Making Techniques in the Procurement of COTS Software Components. in ICCBSS 2002 , ( 2002 ), 176--187.]] Ncube, C. and Dean, J. C., The Limitations of Current Decision-Making Techniques in the Procurement of COTS Software Components. in ICCBSS 2002, (2002), 176--187.]]"},{"key":"e_1_2_1_14_1","volume-title":"ESCOM-SCOPE","author":"Ochs M.","year":"2000","unstructured":"Ochs , M. , Pfahl , D. , Chrobok-Diening , G. and Nothhelfer-Kolb , B. , A COTS Acquisition Process: Definition and Application Experience . in ESCOM-SCOPE 2000 , ( Munich , Germany , 2000).]] Ochs, M., Pfahl, D., Chrobok-Diening, G. and Nothhelfer-Kolb, B., A COTS Acquisition Process: Definition and Application Experience. in ESCOM-SCOPE 2000, (Munich, Germany, 2000).]]"},{"volume-title":"Joseph Momoh. The Software Development Manager for Trema Lab","author":"Personal Communication","key":"e_1_2_1_15_1","unstructured":"Personal Communication : Joseph Momoh. 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