{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:41:54Z","timestamp":1750308114371,"version":"3.41.0"},"reference-count":12,"publisher":"Association for Computing Machinery (ACM)","issue":"4","license":[{"start":{"date-parts":[[2005,5,17]],"date-time":"2005-05-17T00:00:00Z","timestamp":1116288000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["SIGSOFT Softw. Eng. Notes"],"published-print":{"date-parts":[[2005,7]]},"abstract":"<jats:p>Capability Maturity Model (CMM) from Software Engineering Institute has been used successfully by many organizations for software process improvement. However, there exists a disconnection between business goals and maturity levels. A new framework using Quality Function Deployment (QFD) is developed to deal with this problem. This framework serves three purposes: (1) it provides a connection between business requirements and CMM; (2) it proposed a methodology for the priority assessment of requirements from multiple perspectives; and (3) it helps identify a set of software process improvement actions based on business requirements and CMM.<\/jats:p>","DOI":"10.1145\/1082983.1083298","type":"journal-article","created":{"date-parts":[[2005,11,7]],"date-time":"2005-11-07T19:28:32Z","timestamp":1131391712000},"page":"1-6","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":1,"title":["QFD application in software process management and improvement based on CMM"],"prefix":"10.1145","volume":"30","author":[{"given":"Xiaoqing (Frank)","family":"Liu","sequence":"first","affiliation":[{"name":"University of Missouri - Rolla"}]},{"given":"Yan","family":"Sun","sequence":"additional","affiliation":[{"name":"University of Missouri - Rolla"}]},{"given":"Gautam","family":"Kane","sequence":"additional","affiliation":[{"name":"University of Missouri - Rolla"}]},{"given":"Yuji","family":"Kyoya","sequence":"additional","affiliation":[{"name":"Toshiba Corporation, Japan"}]},{"given":"Kunio","family":"Noguchi","sequence":"additional","affiliation":[{"name":"Toshiba Corporation, Japan"}]}],"member":"320","published-online":{"date-parts":[[2005,5,17]]},"reference":[{"volume-title":"ISO\/IEC 9126-1","year":"2001","key":"e_1_2_1_1_1","unstructured":"Software engineering - Product quality -- Part 1 : Quality model , ISO\/IEC 9126-1 : 2001 . Software engineering - Product quality -- Part 1: Quality model, ISO\/IEC 9126-1:2001."},{"key":"e_1_2_1_4_1","unstructured":"Paulk Mark C. \"A Comparison of ISO 9001 and Capability Maturity Model for Software.\" Technical Report. CMU\/SEI-94-TR-12 ESC-TR-94-12 July 1994.  Paulk Mark C. \"A Comparison of ISO 9001 and Capability Maturity Model for Software.\" Technical Report. CMU\/SEI-94-TR-12 ESC-TR-94-12 July 1994."},{"key":"e_1_2_1_5_1","volume-title":"Quality Function Deployment: Integrating Customer Requirements into Product Design","author":"Akao Yoji","year":"1990","unstructured":"Akao , Yoji , ed., Quality Function Deployment: Integrating Customer Requirements into Product Design , Cambridge, MA , Productivity Press , 1990 . Akao, Yoji, ed., Quality Function Deployment: Integrating Customer Requirements into Product Design, Cambridge, MA, Productivity Press, 1990."},{"key":"e_1_2_1_6_1","volume-title":"4th International Symposium on Quality Function Deployment","author":"Akao Yoji","year":"1998","unstructured":"Akao , Yoji , Glenn H . Mazur . \"Using QFD to Assure QS9000 Compliance .\" 4th International Symposium on Quality Function Deployment , Sydney , 1998 . Akao, Yoji, Glenn H. Mazur. \"Using QFD to Assure QS9000 Compliance.\" 4th International Symposium on Quality Function Deployment, Sydney, 1998."},{"key":"e_1_2_1_7_1","volume-title":"Process Innovation for Software Development.\" 7th Symposium on QFD (ISBN1-889477-07-9)","author":"Zultner Richard E","year":"1995","unstructured":"Zultner , Richard E . \" Business Process Reengineering with Quality Function Deployment : Process Innovation for Software Development.\" 7th Symposium on QFD (ISBN1-889477-07-9) , 1995 . Zultner, Richard E. \"Business Process Reengineering with Quality Function Deployment: Process Innovation for Software Development.\" 7th Symposium on QFD (ISBN1-889477-07-9), 1995."},{"key":"e_1_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1080\/10686967.2002.11919008"},{"key":"e_1_2_1_9_1","volume-title":"Proceedings of the World Innovation and Strategy Conference in Sydney","author":"Andreas Hierholzer Georg Herzwurm","year":"1998","unstructured":"Andreas Hierholzer , Georg Herzwurm , Harald Schlang , \"Applying QFD for Software Process Improvement at SAP AG.\" , Proceedings of the World Innovation and Strategy Conference in Sydney , Australia , August 2-5, 1998 , S. 85--95 Andreas Hierholzer, Georg Herzwurm, Harald Schlang, \"Applying QFD for Software Process Improvement at SAP AG.\", Proceedings of the World Innovation and Strategy Conference in Sydney, Australia, August 2-5, 1998, S. 85--95"},{"volume-title":"Transactions of the Tenth Symposium on QFD","key":"e_1_2_1_10_1","unstructured":"Akao Y., Hayazaki T. \"Environmental Management System on ISO 14000 Combined with QFD.\" Transactions of the Tenth Symposium on QFD . Novi, Michigan. ISBN 1-889477-10-9 Akao Y., Hayazaki T. \"Environmental Management System on ISO 14000 Combined with QFD.\" Transactions of the Tenth Symposium on QFD. Novi, Michigan. ISBN 1-889477-10-9"},{"key":"e_1_2_1_11_1","volume-title":"Third Annual International QFD Symposium","author":"Ita Richardson Quality","year":"1997","unstructured":"Ita Richardson . \" Quality Function deployment - A Software Process Tool?\". Third Annual International QFD Symposium . Linkoping, Sweden , Oct. 1997 . Ita Richardson. \"Quality Function deployment - A Software Process Tool?\". Third Annual International QFD Symposium. Linkoping, Sweden, Oct. 1997."},{"key":"e_1_2_1_12_1","volume-title":"Chandra Sekhar Veera. \"An Integration Methodology for Software Quality Function deployment.\" Final Project Report to the Toshiba Corporation","author":"Xiaoqing Frank Liu Praveen Inuganti","year":"2003","unstructured":"Xiaoqing Frank Liu , Praveen Inuganti , Chandra Sekhar Veera. \"An Integration Methodology for Software Quality Function deployment.\" Final Project Report to the Toshiba Corporation . 2003 . Xiaoqing Frank Liu, Praveen Inuganti, Chandra Sekhar Veera. \"An Integration Methodology for Software Quality Function deployment.\" Final Project Report to the Toshiba Corporation. 2003."},{"key":"e_1_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0164-1212(98)10002-X"},{"key":"e_1_2_1_14_1","unstructured":"Zultner R. E. \"Quality Function Deployment (QFD) for Software.\" American Programmer (1992).  Zultner R. E. \"Quality Function Deployment (QFD) for Software.\" American Programmer (1992)."}],"container-title":["ACM SIGSOFT Software Engineering Notes"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1082983.1083298","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1082983.1083298","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T16:08:14Z","timestamp":1750262894000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1082983.1083298"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2005,5,17]]},"references-count":12,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2005,7]]}},"alternative-id":["10.1145\/1082983.1083298"],"URL":"https:\/\/doi.org\/10.1145\/1082983.1083298","relation":{"is-identical-to":[{"id-type":"doi","id":"10.1145\/1083292.1083298","asserted-by":"subject"}]},"ISSN":["0163-5948"],"issn-type":[{"type":"print","value":"0163-5948"}],"subject":[],"published":{"date-parts":[[2005,5,17]]},"assertion":[{"value":"2005-05-17","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}