{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:42:31Z","timestamp":1750308151999,"version":"3.41.0"},"reference-count":0,"publisher":"Association for Computing Machinery (ACM)","issue":"10","license":[{"start":{"date-parts":[[2005,12,1]],"date-time":"2005-12-01T00:00:00Z","timestamp":1133395200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Queue"],"published-print":{"date-parts":[[2005,12]]},"abstract":"<jats:p>In the landscape of today\u2019s megaservices, Hotmail just might be Mount Everest. One of the oldest free Web e-mail services, Hotmail relies on more than 10,000 servers spread around the globe to process billions of e-mail transactions per day. What\u2019s interesting is that despite this enormous amount of traffic, Hotmail relies on less than 100 system administrators to manage it all.<\/jats:p>","DOI":"10.1145\/1113322.1113332","type":"journal-article","created":{"date-parts":[[2006,2,6]],"date-time":"2006-02-06T15:07:09Z","timestamp":1139238429000},"page":"16-24","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["A Conversation with Phil Smoot"],"prefix":"10.1145","volume":"3","author":[{"given":"Charlene","family":"O'Hanlon","sequence":"first","affiliation":[{"name":"ACM Queue"}]}],"member":"320","published-online":{"date-parts":[[2005,12]]},"container-title":["Queue"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1113322.1113332","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1113322.1113332","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T16:18:47Z","timestamp":1750263527000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1113322.1113332"}},"subtitle":["The challenges of managing a megaservice"],"short-title":[],"issued":{"date-parts":[[2005,12]]},"references-count":0,"journal-issue":{"issue":"10","published-print":{"date-parts":[[2005,12]]}},"alternative-id":["10.1145\/1113322.1113332"],"URL":"https:\/\/doi.org\/10.1145\/1113322.1113332","relation":{},"ISSN":["1542-7730","1542-7749"],"issn-type":[{"type":"print","value":"1542-7730"},{"type":"electronic","value":"1542-7749"}],"subject":[],"published":{"date-parts":[[2005,12]]},"assertion":[{"value":"2005-12-01","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}