{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T22:46:38Z","timestamp":1776120398675,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":31,"publisher":"ACM","content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2006,11,4]]},"DOI":"10.1145\/1180875.1180910","type":"proceedings-article","created":{"date-parts":[[2007,1,17]],"date-time":"2007-01-17T01:15:56Z","timestamp":1168996556000},"page":"219-228","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":33,"title":["The practical indispensability of articulation work to immediate and remote help-giving"],"prefix":"10.1145","author":[{"given":"Andy","family":"Crabtree","sequence":"first","affiliation":[{"name":"University of Nottingham, Nottingham, United Kingdom"}]},{"given":"Jacki","family":"O'Neill","sequence":"additional","affiliation":[{"name":"Xerox Research Centre Europe, Meylan, France"}]},{"given":"Peter","family":"Tolmie","sequence":"additional","affiliation":[{"name":"Xerox Research Centre Europe, Meylan, France"}]},{"given":"Stefania","family":"Castellani","sequence":"additional","affiliation":[{"name":"Xerox Research Centre Europe, Meylan, France"}]},{"given":"Tommaso","family":"Colombino","sequence":"additional","affiliation":[{"name":"Xerox Research Centre Europe, Meylan, France"}]},{"given":"Antonietta","family":"Grasso","sequence":"additional","affiliation":[{"name":"Xerox Research Centre Europe, Meylan, France"}]}],"member":"320","published-online":{"date-parts":[[2006,11,4]]},"reference":[{"issue":"1","key":"e_1_3_2_1_1_1","first-page":"125","article-title":"The work of advice giving in a poisons information setting","volume":"202","author":"Bateman D.","year":"2004","unstructured":"Bateman , D. , Good , A. , Procter , R. , Slack , R. , Hartswood , M. and Vo\u00df , A. ( 2004 ) \" The work of advice giving in a poisons information setting \", Toxicology , vol. 202 ( 1 ), pp. 125 -- 126 . Bateman, D., Good, A., Procter, R., Slack, R., Hartswood, M. and Vo\u00df, A. (2004) \"The work of advice giving in a poisons information setting\", Toxicology, vol. 202 (1), pp. 125--126.","journal-title":"Toxicology"},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1162\/152417302762251336"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1145\/358916.358952"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF00749172"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/263690.263824"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1002\/(SICI)1097-4571(2000)51:7%3C666::AID-ASI8%3E3.0.CO;2-5"},{"key":"e_1_3_2_1_7_1","first-page":"103","volume-title":"Work-Oriented Design of Computer Artefacts","author":"Ehn P.","year":"1988","unstructured":"Ehn , P. ( 1988 ) \" Language-games: a Wittgensteinian alternative \", Work-Oriented Design of Computer Artefacts , pp. 103 -- 122 , Stockholm, Sweden : Arbetslivscentrum. Ehn, P. (1988) \"Language-games: a Wittgensteinian alternative\", Work-Oriented Design of Computer Artefacts, pp. 103--122, Stockholm, Sweden: Arbetslivscentrum."},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF00122020"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1207\/s15327051hci1903_3"},{"key":"e_1_3_2_1_10_1","first-page":"35","volume-title":"Studies in Ethnomethodology","author":"Garfinkel H.","year":"1967","unstructured":"Garfinkel , H. ( 1967 ) \" Studies of the routine grounds of everyday activities \", Studies in Ethnomethodology , pp. 35 -- 75 , Englewood Cliffs, New Jersey : Prentice-Hall . Garfinkel, H. (1967) \"Studies of the routine grounds of everyday activities\", Studies in Ethnomethodology, pp. 35--75, Englewood Cliffs, New Jersey: Prentice-Hall."},{"key":"e_1_3_2_1_11_1","first-page":"160","volume-title":"On formal structures of practical action","author":"Garfinkel H.","year":"1970","unstructured":"Garfinkel , H. and Sacks , H . ( 1970 ) \" On formal structures of practical action \", Theoretical Sociology : Perspectives and Developments (eds. McKinney, J.C. and Tiryakian, E.) , pp. 160 -- 193 , New York : Apple-Century-Crofts . Garfinkel, H. and Sacks, H. (1970) \"On formal structures of practical action\", Theoretical Sociology: Perspectives and Developments (eds. McKinney, J.C. and Tiryakian, E.), pp. 160--193, New York: Apple-Century-Crofts."},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/0953-5438(93)90018-O"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1145\/1031607.1031657"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.5555\/1242029.1242030"},{"key":"e_1_3_2_1_15_1","first-page":"29","volume-title":"Proceedings of the 19th Information Systems Research Seminar in Scandinavia","author":"Kristoffersen S.","year":"1996","unstructured":"Kristoffersen , S. , O'Brien , J. , Rouncefield , M. and Hughes , J . ( 1996 ) \" When MAVIS met IRIS: ending the love affair with organizational memory \", Proceedings of the 19th Information Systems Research Seminar in Scandinavia , pp. 29 -- 53 , Gothenburg : IRIS. Kristoffersen, S., O'Brien, J., Rouncefield, M. and Hughes, J. (1996) \"When MAVIS met IRIS: ending the love affair with organizational memory\", Proceedings of the 19th Information Systems Research Seminar in Scandinavia, pp. 29--53, Gothenburg: IRIS."},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/1031607.1031686"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1207\/S15327051HCI1812_3"},{"key":"e_1_3_2_1_18_1","first-page":"203","volume-title":"Scientific Practice and Ordinary Action: Ethnomethodological and Social Studies of Science","author":"Lynch M.","year":"1993","unstructured":"Lynch , M. ( 1993 ) \" Molecular sociology \", Scientific Practice and Ordinary Action: Ethnomethodological and Social Studies of Science , pp. 203 -- 264 , Cambridge : CUP. Lynch, M. (1993) \"Molecular sociology\", Scientific Practice and Ordinary Action: Ethnomethodological and Social Studies of Science, pp. 203--264, Cambridge: CUP."},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/289444.289506"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.5555\/1242029.1242043"},{"key":"e_1_3_2_1_21_1","volume-title":"Wireless sensor networks and their applications\", special issue of Computer Communications","author":"Pfeifer T.","year":"2005","unstructured":"Pfeifer , T. , Olariu , S and Fersha , A. (eds.) ( 2005 ) \" Wireless sensor networks and their applications\", special issue of Computer Communications , vol. 28 , Amsterdam : Elsevier . Pfeifer, T., Olariu, S and Fersha, A. (eds.) (2005) \"Wireless sensor networks and their applications\", special issue of Computer Communications, vol. 28, Amsterdam: Elsevier."},{"key":"e_1_3_2_1_22_1","first-page":"195","volume-title":"Direction-giving in interaction\", Talk and Social Structure","author":"Psathas G.","year":"1991","unstructured":"Psathas , G. ( 1991 ) \" Direction-giving in interaction\", Talk and Social Structure , (ed. Boden), pp. 195 - 216 , Cambridge : Polity Press . Psathas, G. (1991) \"Direction-giving in interaction\", Talk and Social Structure, (ed. Boden), pp. 195-216, Cambridge: Polity Press."},{"key":"e_1_3_2_1_23_1","first-page":"542","volume-title":"Lectures on Conversation","author":"Sacks H.","year":"1992","unstructured":"Sacks , H. ( 1992 ) \" A single instance of a phone-call opening \", Lectures on Conversation (ed. Jefferson, G.), Volume II , pp. 542 -- 553 , Oxford : Blackwell . Sacks, H. (1992) \"A single instance of a phone-call opening\", Lectures on Conversation (ed. Jefferson, G.), Volume II, pp. 542--553, Oxford: Blackwell."},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF00752449"},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/192844.193064"},{"key":"e_1_3_2_1_26_1","unstructured":"Siemens Cell Phone with Built-in Projector www.siemens.com\/index.jsp?sdc_p=ft4mlsu20o1255774ni1255502pFEcz3&sdc_sid=9480990992&  Siemens Cell Phone with Built-in Projector www.siemens.com\/index.jsp?sdc_p=ft4mlsu20o1255774ni1255502pFEcz3&sdc_sid=9480990992&"},{"key":"e_1_3_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.5860\/crl_29_03_178"},{"key":"e_1_3_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1145\/1031607.1031671"},{"key":"e_1_3_2_1_29_1","unstructured":"Upstream Engineering www.upstream.fi\/index.html  Upstream Engineering www.upstream.fi\/index.html"},{"key":"e_1_3_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.5465\/amr.1991.4278992"},{"key":"e_1_3_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.1145\/642611.642627"}],"event":{"name":"CSCW06: Computer Supported Cooperative Work","location":"Banff Alberta Canada","acronym":"CSCW06","sponsor":["ACM Association for Computing Machinery","SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1180875.1180910","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2023,1,11]],"date-time":"2023-01-11T07:36:30Z","timestamp":1673422590000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1180875.1180910"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2006,11,4]]},"references-count":31,"alternative-id":["10.1145\/1180875.1180910","10.1145\/1180875"],"URL":"https:\/\/doi.org\/10.1145\/1180875.1180910","relation":{},"subject":[],"published":{"date-parts":[[2006,11,4]]},"assertion":[{"value":"2006-11-04","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}