{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:38:17Z","timestamp":1750307897716,"version":"3.41.0"},"reference-count":56,"publisher":"Association for Computing Machinery (ACM)","issue":"4","license":[{"start":{"date-parts":[[2007,10,1]],"date-time":"2007-10-01T00:00:00Z","timestamp":1191196800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["ACM Trans. Internet Technol."],"published-print":{"date-parts":[[2007,10]]},"abstract":"<jats:p>Search engines continue to struggle to provide everyday users with a service capable of delivering focussed results that are relevant to their information needs. Moreover, traditional search engines really only provide users with a starting point for their information search. That is, upon selecting a page from a search result list, the interaction between user and search engine is effectively over and the user must continue their search alone. In this article, we argue that a comprehensive search service needs to provide the user with more help, both at the result list level and beyond, and we outline some recommendations for intelligent Web search support. We introduce the SearchGuide Web search support system and we describe how it fulfils the requirements for a search support system, providing evaluation results where applicable.<\/jats:p>","DOI":"10.1145\/1278366.1278369","type":"journal-article","created":{"date-parts":[[2007,10,12]],"date-time":"2007-10-12T15:47:29Z","timestamp":1192204049000},"page":"20","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":18,"title":["Supporting intelligent Web search"],"prefix":"10.1145","volume":"7","author":[{"given":"Maurice","family":"Coyle","sequence":"first","affiliation":[{"name":"University College Dublin, Dublin, Ireland"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Barry","family":"Smyth","sequence":"additional","affiliation":[{"name":"University College Dublin, Dublin, Ireland"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2007,10]]},"reference":[{"volume-title":"Proceedings of the Workshop on New Technologies for Personalized Information Access (part of the 10th International Conference on User Modelling (UM '05)","author":"Ahn J.-W.","key":"e_1_2_1_1_1","unstructured":"Ahn , J.-W. , Brusilovsky , P. , and Farzan , R . 2005. Investigating users' needs and behaviour for social search . In Proceedings of the Workshop on New Technologies for Personalized Information Access (part of the 10th International Conference on User Modelling (UM '05) ). 1--12. Ahn, J.-W., Brusilovsky, P., and Farzan, R. 2005. Investigating users' needs and behaviour for social search. In Proceedings of the Workshop on New Technologies for Personalized Information Access (part of the 10th International Conference on User Modelling (UM '05)). 1--12."},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-30192-9_58"},{"key":"e_1_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1145\/1062745.1062824"},{"volume-title":"Proceedings of the Text REtrieval Conference. 69--80","author":"Buckley C.","key":"e_1_2_1_4_1","unstructured":"Buckley , C. , Salton , G. , Allan , J. , and Singhal , A . 1994. Automatic query expansion using SMART: TREC 3 . In Proceedings of the Text REtrieval Conference. 69--80 . Buckley, C., Salton, G., Allan, J., and Singhal, A. 1994. Automatic query expansion using SMART: TREC 3. In Proceedings of the Text REtrieval Conference. 69--80."},{"key":"e_1_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/325737.325776"},{"key":"e_1_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1145\/142750.142817"},{"key":"e_1_2_1_7_1","volume-title":"3rd International Conference (AH '04)","volume":"3137","author":"Chirita P.-A.","unstructured":"Chirita , P.-A. , Olmedilla , D. , and Nejdl , W . 2004. Pros: A personalized ranking platform for Web search. In Adaptive Hypermedia and Adaptive Web-Based Systems , 3rd International Conference (AH '04) . Vol. 3137 . 34--43. Chirita, P.-A., Olmedilla, D., and Nejdl, W. 2004. Pros: A personalized ranking platform for Web search. In Adaptive Hypermedia and Adaptive Web-Based Systems, 3rd International Conference (AH '04). Vol. 3137. 34--43."},{"volume-title":"Proceedings of the 3rd International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems. 296--299","author":"Coyle M.","key":"e_1_2_1_8_1","unstructured":"Coyle , M. and Smyth , B . 2004a. SearchGuide: Beyond the results page . In Proceedings of the 3rd International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems. 296--299 . Coyle, M. and Smyth, B. 2004a. SearchGuide: Beyond the results page. In Proceedings of the 3rd International Conference on Adaptive Hypermedia and Adaptive Web-Based Systems. 296--299."},{"volume-title":"Proceedings of the 15th Irish Conference on Artificial Intelligence and Cognitive Science. 199--208","author":"Coyle M.","key":"e_1_2_1_9_1","unstructured":"Coyle , M. and Smyth , B . 2004b. The SearchGuide intelligent, context-sensitive search assistant . In Proceedings of the 15th Irish Conference on Artificial Intelligence and Cognitive Science. 199--208 . Coyle, M. and Smyth, B. 2004b. The SearchGuide intelligent, context-sensitive search assistant. In Proceedings of the 15th Irish Conference on Artificial Intelligence and Cognitive Science. 199--208."},{"key":"e_1_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-31865-1_45"},{"volume-title":"Proceedings of the 19th International Joint Conference on Artificial Intelligence (IJCAI '05)","author":"Coyle M.","key":"e_1_2_1_11_1","unstructured":"Coyle , M. and Smyth , B . 2005b. Explaining search results . In Proceedings of the 19th International Joint Conference on Artificial Intelligence (IJCAI '05) . Morgan Kaufmann, San Francisco, CA, 1553--1555. Coyle, M. and Smyth, B. 2005b. Explaining search results. In Proceedings of the 19th International Joint Conference on Artificial Intelligence (IJCAI '05). Morgan Kaufmann, San Francisco, CA, 1553--1555."},{"key":"e_1_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1145\/371920.372094"},{"volume-title":"Proceedings of the 3rd Workshop on Algorithms and Models for the Web-Graph (WAW). 105--117","author":"Fogaras D.","key":"e_1_2_1_13_1","unstructured":"Fogaras , D. and R\u00e1cz , B . 2004. Towards scaling fully personalized PageRank . In Proceedings of the 3rd Workshop on Algorithms and Models for the Web-Graph (WAW). 105--117 . Fogaras, D. and R\u00e1cz, B. 2004. Towards scaling fully personalized PageRank. In Proceedings of the 3rd Workshop on Algorithms and Models for the Web-Graph (WAW). 105--117."},{"key":"e_1_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1145\/501317.501319"},{"volume-title":"Proceedings of the Symposium on Applications and the Internet (SAINT). IEEE Computer Society Press","author":"Glover E. J.","key":"e_1_2_1_15_1","unstructured":"Glover , E. J. , Flake , G. W. , Lawrence , S. , Birmingham , W. P. , Kruger , A. , Giles , C. L. , and Pennock , D. M . 2001. Improving category specific Web search by learning query modifications . In Proceedings of the Symposium on Applications and the Internet (SAINT). IEEE Computer Society Press , Los Alamitos, CA, 23--31. Glover, E. J., Flake, G. W., Lawrence, S., Birmingham, W. P., Kruger, A., Giles, C. L., and Pennock, D. M. 2001. Improving category specific Web search by learning query modifications. In Proceedings of the Symposium on Applications and the Internet (SAINT). IEEE Computer Society Press, Los Alamitos, CA, 23--31."},{"key":"e_1_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/1062745.1062789"},{"key":"e_1_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1145\/511446.511513"},{"key":"e_1_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1145\/223904.223912"},{"key":"e_1_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/358916.358995"},{"key":"e_1_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1145\/288392.288582"},{"key":"e_1_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1080\/01972243.1994.9960164"},{"key":"e_1_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1145\/142750.142751"},{"key":"e_1_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1145\/775152.775191"},{"volume-title":"Proceedings of the Fifteenth International Joint Conference on Artificial Intelligence, IJCAI'97","author":"Joachims T.","key":"e_1_2_1_24_1","unstructured":"Joachims , T. , Freitag , D. , and Mitchell , T . 1997. Webwatcher: A tour guide for the World Wide Web . In Proceedings of the Fifteenth International Joint Conference on Artificial Intelligence, IJCAI'97 . Morgan Kaufman, San Francisco, 770--775. Joachims, T., Freitag, D., and Mitchell, T. 1997. Webwatcher: A tour guide for the World Wide Web. In Proceedings of the Fifteenth International Joint Conference on Artificial Intelligence, IJCAI'97. Morgan Kaufman, San Francisco, 770--775."},{"key":"e_1_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/1076034.1076063"},{"key":"e_1_2_1_26_1","unstructured":"Kamvar S. Haveliwala T. Manning C. and Golub G. 2003. Exploiting the block structure of the Web for computing PageRank. Stanford University Tech. Rep. Stanford CA.  Kamvar S. Haveliwala T. Manning C. and Golub G. 2003. Exploiting the block structure of the Web for computing PageRank. Stanford University Tech. Rep. Stanford CA."},{"key":"e_1_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.1145\/1314215.1314224"},{"key":"e_1_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1145\/506218.506249"},{"key":"e_1_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/354756.354829"},{"key":"e_1_2_1_30_1","first-page":"25","article-title":"Context in Web search","volume":"23","author":"Lawrence S.","year":"2000","unstructured":"Lawrence , S. 2000 . Context in Web search . IEEE Data Eng. Bull. 23 , 3, 25 -- 32 . Lawrence, S. 2000. Context in Web search. IEEE Data Eng. Bull. 23, 3, 25--32.","journal-title":"IEEE Data Eng. Bull."},{"key":"e_1_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.1109\/35.739314"},{"key":"e_1_2_1_32_1","volume-title":"Proceedings of the International Joint Conference on Artificial Intelligence, IJCAI'95","author":"Lieberman H.","year":"1995","unstructured":"Lieberman , H. 1995 . Letizia: An agent that assists web browsing . In Proceedings of the International Joint Conference on Artificial Intelligence, IJCAI'95 , C. Mellish, Ed. Morgan Kaufman, San Francisco, CA, 924--929. Lieberman, H. 1995. Letizia: An agent that assists web browsing. In Proceedings of the International Joint Conference on Artificial Intelligence, IJCAI'95, C. Mellish, Ed. Morgan Kaufman, San Francisco, CA, 924--929."},{"key":"e_1_2_1_33_1","doi-asserted-by":"publisher","DOI":"10.1109\/TKDE.2004.1264820"},{"volume-title":"Proceedings of the 1997 Usenix Technical Conference.","author":"Manber U.","key":"e_1_2_1_34_1","unstructured":"Manber , U. , Smith , M. , and Gopal , B . 1997. WebGlimpse: Combining browsing and searching . In Proceedings of the 1997 Usenix Technical Conference. Manber, U., Smith, M., and Gopal, B. 1997. WebGlimpse: Combining browsing and searching. In Proceedings of the 1997 Usenix Technical Conference."},{"key":"e_1_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.5555\/519627.790357"},{"key":"e_1_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1145\/290941.290995"},{"key":"e_1_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/169059.169365"},{"key":"e_1_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1145\/937549.937550"},{"key":"e_1_2_1_39_1","volume-title":"Tech. Rep. SIDL-WP-1999-0120. Stanford Digital Library Technologies Project","author":"Page L.","year":"1998","unstructured":"Page , L. , Brin , S. , Motwani , R. , and Winograd , T . 1998 . The Pagerank citation ranking: Bringing order to the web. Tech. Rep. SIDL-WP-1999-0120. Stanford Digital Library Technologies Project , Stanford, CA . Page, L., Brin, S., Motwani, R., and Winograd, T. 1998. The Pagerank citation ranking: Bringing order to the web. Tech. Rep. SIDL-WP-1999-0120. Stanford Digital Library Technologies Project, Stanford, CA."},{"key":"e_1_2_1_40_1","doi-asserted-by":"publisher","DOI":"10.1145\/567498.567526"},{"key":"e_1_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00799-004-0111-y"},{"volume-title":"Proceedings of the First International Conference on the Practical Applications of Intelligent Agents and Multi-Agent Technologies. 487--495","author":"Rhodes B. J.","key":"e_1_2_1_42_1","unstructured":"Rhodes , B. J. and Starner , T . 1996. Remembrance Agent: A continuously running automated information retrieval system . In Proceedings of the First International Conference on the Practical Applications of Intelligent Agents and Multi-Agent Technologies. 487--495 . Rhodes, B. J. and Starner, T. 1996. Remembrance Agent: A continuously running automated information retrieval system. In Proceedings of the First International Conference on the Practical Applications of Intelligent Agents and Multi-Agent Technologies. 487--495."},{"volume-title":"The Smart Retrieval System: Experiments in Automatic Document Processing","author":"Rocchio J.","key":"e_1_2_1_43_1","unstructured":"Rocchio , J. 1971. The Smart Retrieval System: Experiments in Automatic Document Processing . Chapter 14: \u201cRelevance Feedback in Information Retrieval.\u201d Prentice-Hall , Englewood Cliffs, NJ , 313--323. Rocchio, J. 1971. The Smart Retrieval System: Experiments in Automatic Document Processing. Chapter 14: \u201cRelevance Feedback in Information Retrieval.\u201d Prentice-Hall, Englewood Cliffs, NJ, 313--323."},{"key":"e_1_2_1_44_1","first-page":"1998","article-title":"Analysis of a very large altavista query log","author":"Silverstein C.","year":"1998","unstructured":"Silverstein , C. , Henzinger , M. , Marais , H. , and Moricz , M. 1998 . Analysis of a very large altavista query log . Tech. Rep. 1998 - 1014 . Digital SRC. Available oline at http:\/\/gatekeeper.dec. com\/pub\/DEC\/SRC\/technical-notes\/abstracts\/src-tn-1998-014.html. Silverstein, C., Henzinger, M., Marais, H., and Moricz, M. 1998. Analysis of a very large altavista query log. Tech. Rep. 1998-014. Digital SRC. Available oline at http:\/\/gatekeeper.dec. com\/pub\/DEC\/SRC\/technical-notes\/abstracts\/src-tn-1998-014.html.","journal-title":"Tech. Rep."},{"volume-title":"Proceedings of the 18th International Joint Conference on Artificial Intelligence, IJCAI-03","author":"Smyth B.","key":"e_1_2_1_45_1","unstructured":"Smyth , B. , Balfe , E. , Briggs , P. , Coyle , M. , and Freyne , J . 2003. Collaborative Web search . In Proceedings of the 18th International Joint Conference on Artificial Intelligence, IJCAI-03 . Morgan Kaufmann, San Francisco, CA, 1417--1419. Smyth, B., Balfe, E., Briggs, P., Coyle, M., and Freyne, J. 2003. Collaborative Web search. In Proceedings of the 18th International Joint Conference on Artificial Intelligence, IJCAI-03. Morgan Kaufmann, San Francisco, CA, 1417--1419."},{"key":"e_1_2_1_46_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11257-004-5270-4"},{"key":"e_1_2_1_47_1","first-page":"2","article-title":"Searching heterogeneous collections on the Web: Behaviour of Excite users","volume":"4","author":"Spink A.","year":"1998","unstructured":"Spink , A. , Bateman , J. , and Jansen , M. B. 1998 . Searching heterogeneous collections on the Web: Behaviour of Excite users . Inform. Res.: Electron. J. 4 , 2 . Spink, A., Bateman, J., and Jansen, M. B. 1998. Searching heterogeneous collections on the Web: Behaviour of Excite users. Inform. Res.: Electron. J. 4, 2.","journal-title":"Inform. Res.: Electron. J."},{"key":"e_1_2_1_48_1","doi-asserted-by":"publisher","DOI":"10.1145\/985692.985745"},{"volume-title":"Proceedings of the Workshop on New Technologies for Personalized Information Access (part of the 10th International Conference on User Modelling (UM '05)","author":"Teevan J.","key":"e_1_2_1_49_1","unstructured":"Teevan , J. , Dumais , S. T. , and Horvitz , E . 2005a. Beyond the commons: Investigating the value of personalizing Web search . In Proceedings of the Workshop on New Technologies for Personalized Information Access (part of the 10th International Conference on User Modelling (UM '05) ). 84--92. Teevan, J., Dumais, S. T., and Horvitz, E. 2005a. Beyond the commons: Investigating the value of personalizing Web search. In Proceedings of the Workshop on New Technologies for Personalized Information Access (part of the 10th International Conference on User Modelling (UM '05)). 84--92."},{"key":"e_1_2_1_50_1","doi-asserted-by":"publisher","DOI":"10.1145\/1076034.1076111"},{"key":"e_1_2_1_51_1","doi-asserted-by":"publisher","DOI":"10.5555\/874069.876013"},{"volume-title":"Proceedings of the Third International Conference on Computer-Assisted Information Retrieval. 75--84","author":"Wexelblat A.","key":"e_1_2_1_52_1","unstructured":"Wexelblat , A. and Maes , P . 1997. Footprints: History-rich Web browsing . In Proceedings of the Third International Conference on Computer-Assisted Information Retrieval. 75--84 . Wexelblat, A. and Maes, P. 1997. Footprints: History-rich Web browsing. In Proceedings of the Third International Conference on Computer-Assisted Information Retrieval. 75--84."},{"key":"e_1_2_1_53_1","volume-title":"Proceedings of the 26th Annual European Conference on Information Retrieval (ECIR","author":"White R. W.","year":"2004","unstructured":"White , R. W. 2004 . A visualisation technique to communicate implicit feedback decisions . In Proceedings of the 26th Annual European Conference on Information Retrieval (ECIR 2004). 23--24. White, R. W. 2004. A visualisation technique to communicate implicit feedback decisions. In Proceedings of the 26th Annual European Conference on Information Retrieval (ECIR 2004). 23--24."},{"key":"e_1_2_1_54_1","doi-asserted-by":"publisher","DOI":"10.1145\/1121949.1121978"},{"key":"e_1_2_1_55_1","volume-title":"Proceedings of the 24th BSC-IRSG European Colloquium on IR Research (ECIR","author":"White R. W.","year":"2002","unstructured":"White , R. W. , Ruthven , I. , and Jose , J. M . 2002. The use of implicit evidence for relevance feedback in Web retrieval . In Proceedings of the 24th BSC-IRSG European Colloquium on IR Research (ECIR 2002 ). 93--109. White, R. W., Ruthven, I., and Jose, J. M. 2002. The use of implicit evidence for relevance feedback in Web retrieval. In Proceedings of the 24th BSC-IRSG European Colloquium on IR Research (ECIR 2002). 93--109."},{"key":"e_1_2_1_56_1","doi-asserted-by":"publisher","DOI":"10.1145\/333135.333138"}],"container-title":["ACM Transactions on Internet Technology"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1278366.1278369","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1278366.1278369","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T14:47:29Z","timestamp":1750258049000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1278366.1278369"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2007,10]]},"references-count":56,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2007,10]]}},"alternative-id":["10.1145\/1278366.1278369"],"URL":"https:\/\/doi.org\/10.1145\/1278366.1278369","relation":{},"ISSN":["1533-5399","1557-6051"],"issn-type":[{"type":"print","value":"1533-5399"},{"type":"electronic","value":"1557-6051"}],"subject":[],"published":{"date-parts":[[2007,10]]},"assertion":[{"value":"2007-10-01","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}