{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,2]],"date-time":"2025-11-02T16:25:51Z","timestamp":1762100751019,"version":"3.41.0"},"reference-count":2,"publisher":"Association for Computing Machinery (ACM)","issue":"3","license":[{"start":{"date-parts":[[2007,12,1]],"date-time":"2007-12-01T00:00:00Z","timestamp":1196467200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["SIGMETRICS Perform. Eval. Rev."],"published-print":{"date-parts":[[2007,12]]},"abstract":"<jats:p>We model the relationship between capacity, Quality of Service (QoS) and offered prices of service providers in a competitive e-services market. Capacity and QoS are linked through simple queueing formulae while QoS and price are coupled through distributions on customer preferences. We study the sensitivity of market share of providers to price, capacity and market size. We revisit the notion of \"price wars\" that has been shown to lead to zero profits for all providers and conclude that our more general model does admit some form of anomalous behavior, but which need not lead to zero profits.<\/jats:p>","DOI":"10.1145\/1328690.1328702","type":"journal-article","created":{"date-parts":[[2008,1,3]],"date-time":"2008-01-03T18:20:10Z","timestamp":1199384410000},"page":"31-33","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":3,"title":["Capacity planning, quality of service and price wars"],"prefix":"10.1145","volume":"35","author":[{"given":"Parijat","family":"Dube","sequence":"first","affiliation":[{"name":"IBM T. J. Watson Research Center, Yorktown Heights, NY"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Corinne","family":"Touati","sequence":"additional","affiliation":[{"name":"INRIA-LIG, Grenoble, France"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Laura","family":"Wynter","sequence":"additional","affiliation":[{"name":"IBM T. J. Watson Research Center, Yorktown Heights, NY"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2007,12]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1007\/s001990050264"},{"key":"e_1_2_1_2_1","volume-title":"proc. of IEEE Conference on Electronic Commerce CEC '03","author":"Liu Z.","year":"2003","unstructured":"Z. Liu , L. Wynter , and C. Xia . Usage-based versus Flat Pricing for E-business Services with Differentiated QoS . in proc. of IEEE Conference on Electronic Commerce CEC '03 , June 2003 . Z. Liu, L. Wynter, and C. Xia. Usage-based versus Flat Pricing for E-business Services with Differentiated QoS. in proc. of IEEE Conference on Electronic Commerce CEC '03, June 2003."}],"container-title":["ACM SIGMETRICS Performance Evaluation Review"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1328690.1328702","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1328690.1328702","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T14:51:58Z","timestamp":1750258318000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1328690.1328702"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2007,12]]},"references-count":2,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2007,12]]}},"alternative-id":["10.1145\/1328690.1328702"],"URL":"https:\/\/doi.org\/10.1145\/1328690.1328702","relation":{},"ISSN":["0163-5999"],"issn-type":[{"type":"print","value":"0163-5999"}],"subject":[],"published":{"date-parts":[[2007,12]]},"assertion":[{"value":"2007-12-01","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}