{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:33:36Z","timestamp":1750307616517,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":14,"publisher":"ACM","license":[{"start":{"date-parts":[[2008,10,6]],"date-time":"2008-10-06T00:00:00Z","timestamp":1223251200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2008,10,6]]},"DOI":"10.1145\/1456659.1456669","type":"proceedings-article","created":{"date-parts":[[2008,11,6]],"date-time":"2008-11-06T13:49:50Z","timestamp":1225979390000},"page":"76-85","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":5,"title":["Usability evaluation of the South African National Accessibility Portal interactive voice response system"],"prefix":"10.1145","author":[{"given":"Mard\u00e9","family":"Greeff","sequence":"first","affiliation":[{"name":"Meraka Institute (African Advanced Institute for Information and Communication Technology), CSIR, Pretoria, South Africa"}]},{"given":"Louis","family":"Coetzee","sequence":"additional","affiliation":[{"name":"Meraka Institute (African Advanced Institute for Information and Communication Technology), CSIR, Pretoria, South Africa"}]},{"given":"Martin","family":"Pistorius","sequence":"additional","affiliation":[{"name":"Meraka Institute (African Advanced Institute for Information and Communication Technology), CSIR, Pretoria, South Africa"}]}],"member":"320","published-online":{"date-parts":[[2008,10,6]]},"reference":[{"volume-title":"Accessed","year":"2001","key":"e_1_3_2_1_1_1","unstructured":"Statistics south africa. census 2001 . primary tables south africa. census '96 and 2001 compared. http:\/\/www.statssa.gov.za\/census01\/html\/c2001primtables.asp, 2004 . Accessed August 29, 2008. Statistics south africa. census 2001. primary tables south africa. census '96 and 2001 compared. http:\/\/www.statssa.gov.za\/census01\/html\/c2001primtables.asp, 2004. Accessed August 29, 2008."},{"key":"e_1_3_2_1_2_1","volume-title":"http:\/\/www.napsa.org.za. Accessed","author":"The National Accessibility Portal Initiative.","year":"2008","unstructured":"The National Accessibility Portal Initiative. http:\/\/www.napsa.org.za. Accessed August 29, 2008 . The National Accessibility Portal Initiative. http:\/\/www.napsa.org.za. Accessed August 29, 2008."},{"key":"e_1_3_2_1_3_1","volume-title":"http:\/\/www.napsa.org.za\/portal. Accessed","author":"The South African National Accessibility Portal.","year":"2008","unstructured":"The South African National Accessibility Portal. http:\/\/www.napsa.org.za\/portal. Accessed August 29, 2008 . The South African National Accessibility Portal. http:\/\/www.napsa.org.za\/portal. Accessed August 29, 2008."},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1145\/1243441.1243456"},{"key":"e_1_3_2_1_5_1","first-page":"07","volume-title":"IST-Africa 2008 Conference Proceedings","author":"Coetzee L.","year":"2008","unstructured":"L. Coetzee and I. Viviers . Accessibility Observations of Visually Impaired Users using the South African National Accessibility Portal. In P. Cunningham and M. Cunningham, editors , IST-Africa 2008 Conference Proceedings , Windhoek, Namibia , May 2008 . IST-Africa. ISBN: 978-1-905824- 07 - 06 . L. Coetzee and I. Viviers. Accessibility Observations of Visually Impaired Users using the South African National Accessibility Portal. In P. Cunningham and M. Cunningham, editors, IST-Africa 2008 Conference Proceedings, Windhoek, Namibia, May 2008. IST-Africa. ISBN: 978-1-905824-07-6."},{"volume-title":"Accessed","year":"2008","key":"e_1_3_2_1_6_1","unstructured":"Asterisk : The Open Source PBX & Telephony Platform. http:\/\/www.asterisk.org\/ . Accessed August 29, 2008 . Asterisk: The Open Source PBX & Telephony Platform. http:\/\/www.asterisk.org\/. Accessed August 29, 2008."},{"key":"e_1_3_2_1_7_1","volume-title":"Accessed","author":"Gaffney G.","year":"2008","unstructured":"G. Gaffney . Usability evaluation checklist for voice interaction systems. http:\/\/www.infodesign.com.au\/ftp\/VoiceCheck.pdf . Accessed August 29, 2008 . G. Gaffney. Usability evaluation checklist for voice interaction systems. http:\/\/www.infodesign.com.au\/ftp\/VoiceCheck.pdf. Accessed August 29, 2008."},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2002.994073"},{"key":"e_1_3_2_1_9_1","first-page":"186","volume-title":"Proceedings of IADIS Multi Conference on Computer Science and Information Systems (MCCSIS 2007): IADIS International Conference on interfaces and human computer interaction (IHCI)","author":"Greeff M.","year":"2007","unstructured":"M. Greeff and P. Kotze . Invidual difficulties faced by individuals with mobility impairments . In Proceedings of IADIS Multi Conference on Computer Science and Information Systems (MCCSIS 2007): IADIS International Conference on interfaces and human computer interaction (IHCI) , pages 186 -- 191 , Lisbon, Portugal , July 2007 . M. Greeff and P. Kotze. Invidual difficulties faced by individuals with mobility impairments. In Proceedings of IADIS Multi Conference on Computer Science and Information Systems (MCCSIS 2007): IADIS International Conference on interfaces and human computer interaction (IHCI), pages 186--191, Lisbon, Portugal, July 2007."},{"key":"e_1_3_2_1_10_1","volume-title":"http:\/\/mobiled.uiah.fi\/. Accessed","author":"ED.","year":"2008","unstructured":"Mobil ED. http:\/\/mobiled.uiah.fi\/. Accessed August 29, 2008 . MobilED. http:\/\/mobiled.uiah.fi\/. Accessed August 29, 2008."},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1177\/0020852303069002005"},{"key":"e_1_3_2_1_12_1","volume-title":"Accessed","author":"Nielsen J.","year":"2008","unstructured":"J. Nielsen . Ten usability heuristics. http:\/\/www.useit.com\/papers\/heuristic\/heuristic_list.html . Accessed August 29, 2008 . J. Nielsen. Ten usability heuristics. http:\/\/www.useit.com\/papers\/heuristic\/heuristic_list.html. Accessed August 29, 2008."},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICACT.2005.245825"},{"key":"e_1_3_2_1_14_1","unstructured":"Y. Yamazaki H. Iwamida and K. Watanabe. Technologies for voice portal platform. Fujitsu scientific and technical journal 40(1):179--186.  Y. Yamazaki H. Iwamida and K. Watanabe. Technologies for voice portal platform. Fujitsu scientific and technical journal 40(1):179--186."}],"event":{"name":"SAICSIT '08: 2008 Annual Conference of the South African Institute of Computer Scientists and Information Technologists","sponsor":["Microsoft Microsoft"],"location":"Wilderness South Africa","acronym":"SAICSIT '08"},"container-title":["Proceedings of the 2008 annual research conference of the South African Institute of Computer Scientists and Information Technologists on IT research in developing countries: riding the wave of technology"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1456659.1456669","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1456659.1456669","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T12:45:45Z","timestamp":1750250745000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1456659.1456669"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2008,10,6]]},"references-count":14,"alternative-id":["10.1145\/1456659.1456669","10.1145\/1456659"],"URL":"https:\/\/doi.org\/10.1145\/1456659.1456669","relation":{},"subject":[],"published":{"date-parts":[[2008,10,6]]},"assertion":[{"value":"2008-10-06","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}