{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,10]],"date-time":"2026-01-10T03:23:43Z","timestamp":1768015423560,"version":"3.49.0"},"publisher-location":"New York, NY, USA","reference-count":31,"publisher":"ACM","license":[{"start":{"date-parts":[[2009,10,5]],"date-time":"2009-10-05T00:00:00Z","timestamp":1254700800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2009,10,5]]},"DOI":"10.1145\/1621995.1621999","type":"proceedings-article","created":{"date-parts":[[2009,10,6]],"date-time":"2009-10-06T18:23:22Z","timestamp":1254853402000},"page":"17-22","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":11,"title":["<Methods>Experience Design<\/Methods>"],"prefix":"10.1145","author":[{"given":"Liza","family":"Potts","sequence":"first","affiliation":[{"name":"Old Dominion University, Norfolk, VA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Gerianne","family":"Bartocci","sequence":"additional","affiliation":[{"name":"Electronic Ink, Philadelphia, PA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2009,10,5]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"crossref","unstructured":"Beyer H. and Holtzblatt K. (1998). Contextual Design: Defining Customer-Centered Systems. Morgan Kaufmann Publishers San Francisco CA.   Beyer H. and Holtzblatt K. (1998). Contextual Design: Defining Customer-Centered Systems. Morgan Kaufmann Publishers San Francisco CA.","DOI":"10.1145\/286498.286629"},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"crossref","unstructured":"Courage C. and Baxter K. (2005). Understanding Your Users: A Practical Guide to User Requirements. Morgan Kaufmann Publishers San Francisco CA.   Courage C. and Baxter K. (2005). Understanding Your Users: A Practical Guide to User Requirements. Morgan Kaufmann Publishers San Francisco CA.","DOI":"10.1016\/B978-155860935-8\/50031-2"},{"key":"e_1_3_2_1_3_1","unstructured":"Saffer D. (2007). Designing for Interaction: Creating Smart Applications and Clever Devices. New Riders Berkeley CA.   Saffer D. (2007). Designing for Interaction: Creating Smart Applications and Clever Devices. New Riders Berkeley CA."},{"key":"e_1_3_2_1_4_1","volume-title":"Handbook of Methods in Cultural Anthropology","author":"DeWalt K.","year":"1998"},{"key":"e_1_3_2_1_5_1","volume-title":"Observers Observed: Essays on Ethnographic Fieldwork","author":"Stocking G.","year":"1983"},{"key":"e_1_3_2_1_6_1","unstructured":"Ervin A. (2000). Applied Anthropology: Tools and Perspectives for Contemporary Practice. Allyn&Bacon Needham Heights MA.  Ervin A. (2000). Applied Anthropology: Tools and Perspectives for Contemporary Practice. Allyn&Bacon Needham Heights MA."},{"key":"e_1_3_2_1_7_1","unstructured":"Agar M. (2006). An Ethnography by Any Other Name...{149 paragraphs}. Forum Qualitative Sozialforschung\/Forum: Qualitative Social Research 7(4) Art. 36 http:\/\/nbn-resolving.de\/urn:nbn:de:0114-fqs0604367.  Agar M. (2006). An Ethnography by Any Other Name...{149 paragraphs}. Forum Qualitative Sozialforschung\/Forum: Qualitative Social Research 7(4) Art. 36 http:\/\/nbn-resolving.de\/urn:nbn:de:0114-fqs0604367."},{"key":"e_1_3_2_1_8_1","unstructured":"Beebe James L. (2001). Rapid Assessment Process. Altamira Press Walnut Creek CA.  Beebe James L. (2001). Rapid Assessment Process. Altamira Press Walnut Creek CA."},{"key":"e_1_3_2_1_9_1","unstructured":"Handwerker W. P. (2001). Quick Ethnography. Altamira Press Lanham MD.  Handwerker W. P. (2001). Quick Ethnography. Altamira Press Lanham MD."},{"key":"e_1_3_2_1_10_1","unstructured":"Corbett Sara. (2008 April 13). Can the Cellphone Help End Global Poverty? The New York Times. Retrieved online July 13 2009 from: http:\/\/www.nytimes.com\/2008\/04\/13\/magazine\/13anthropology-t.html?_r=3&oref=slogin&oref=login.  Corbett Sara. (2008 April 13). Can the Cellphone Help End Global Poverty? The New York Times. Retrieved online July 13 2009 from: http:\/\/www.nytimes.com\/2008\/04\/13\/magazine\/13anthropology-t.html?_r=3&oref=slogin&oref=login."},{"key":"e_1_3_2_1_11_1","unstructured":"Green Penelope. (1999 May 2). MIRROR MIRROR; The Anthropologist of Dressing Rooms. The New York Times. Retrieved online July 13 2009: http:\/\/www.nytimes.com\/1999\/05\/02\/style\/mirror-mirror-the-anthropologist-of-dressing-rooms.html?scp=5&sq=anthropologist&st=cse.  Green Penelope. (1999 May 2). MIRROR MIRROR; The Anthropologist of Dressing Rooms. The New York Times. Retrieved online July 13 2009: http:\/\/www.nytimes.com\/1999\/05\/02\/style\/mirror-mirror-the-anthropologist-of-dressing-rooms.html?scp=5&sq=anthropologist&st=cse."},{"key":"e_1_3_2_1_12_1","unstructured":"Malinowski B. (1961). Argonauts of the western Pacific 1961 edition. E.P. Dutton&Co New York NY.  Malinowski B. (1961). Argonauts of the western Pacific 1961 edition. E.P. Dutton&Co New York NY."},{"issue":"2","key":"e_1_3_2_1_13_1","first-page":"163","article-title":"The Methodology of Participatory Design","volume":"52","author":"Spinuzzi C.","year":"2005","journal-title":"Technical Communication"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1145\/227614.227615"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1177\/1050651902016001001"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/67243.67246"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"crossref","unstructured":"Winograd T. and Flores F. (1986). Understanding Computers and Cognition: A New Foundation for Design. Ablex Norwood NJ.   Winograd T. and Flores F. (1986). Understanding Computers and Cognition: A New Foundation for Design. Ablex Norwood NJ.","DOI":"10.1016\/0004-3702(87)90026-9"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1080\/10572250902941812"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1080\/10572250701291046"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1080\/10572250701291020"},{"key":"e_1_3_2_1_21_1","unstructured":"Spool. J. M. (2007 March 13). Field Studies: The Best Tool to Discover User Needs. Retrieved online July 13 2009 from: http:\/\/www.uie.com\/articles\/field_studies\/.  Spool. J. M. (2007 March 13). Field Studies: The Best Tool to Discover User Needs. Retrieved online July 13 2009 from: http:\/\/www.uie.com\/articles\/field_studies\/."},{"key":"e_1_3_2_1_22_1","unstructured":"Hackos J. T. and Redish J. C. (1998). User and Task Analysis for Interface Design. John Wiley&Sons Inc. New York NY.   Hackos J. T. and Redish J. C. (1998). User and Task Analysis for Interface Design. John Wiley&Sons Inc. New York NY."},{"key":"e_1_3_2_1_23_1","unstructured":"Tec-Ed Inc. (2009). Field Research. Retrieved online July 13 2009: http:\/\/www.teced.com\/services_usability_field_detail.html.  Tec-Ed Inc. (2009). Field Research. Retrieved online July 13 2009: http:\/\/www.teced.com\/services_usability_field_detail.html."},{"key":"e_1_3_2_1_24_1","unstructured":"Jono. (2007 July 23). Recording Ethnographic Observations: 6 Useful Frameworks. Retrieved online July 13 2009 from: http:\/\/palojono.blogspot.com\/2007\/07\/recording-ethnographic-observations.html.  Jono. (2007 July 23). Recording Ethnographic Observations: 6 Useful Frameworks. Retrieved online July 13 2009 from: http:\/\/palojono.blogspot.com\/2007\/07\/recording-ethnographic-observations.html."},{"key":"e_1_3_2_1_25_1","unstructured":"Cavaletti M. (2005 July 29). Ethnographic Research Methods {Msg 6747}. Message posted to: http:\/\/www.ixda.org\/discuss.php?post=6747.  Cavaletti M. (2005 July 29). Ethnographic Research Methods {Msg 6747}. Message posted to: http:\/\/www.ixda.org\/discuss.php?post=6747."},{"key":"e_1_3_2_1_26_1","unstructured":"Jain A. (2006 May 9). Ethnography -- Frameworks {Msg 9910} Message posted to: http:\/\/www.ixda.org\/discuss.php?post=9910.  Jain A. (2006 May 9). Ethnography -- Frameworks {Msg 9910} Message posted to: http:\/\/www.ixda.org\/discuss.php?post=9910."},{"key":"e_1_3_2_1_27_1","unstructured":"Marut M. (2005 November 22). Several Resource Questions {Msg 7830}. Message posted to: http:\/\/www.ixda.org\/discuss.php?post=7830&search=ethnography.  Marut M. (2005 November 22). Several Resource Questions {Msg 7830}. Message posted to: http:\/\/www.ixda.org\/discuss.php?post=7830&search=ethnography."},{"key":"e_1_3_2_1_28_1","volume-title":"Handbook of Methods in Cultural Anthropology","author":"Bernard H. R.","year":"1998"},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/1409040.1409043"},{"key":"e_1_3_2_1_30_1","unstructured":"Hawley M. (2009 July 22). Design Research Methods for Experience Design. Retrieved online July 13 2009: http:\/\/www.uxmatters.com\/mt\/archives\/2009\/01\/design-research-methods-for-experience-design.php.  Hawley M. (2009 July 22). Design Research Methods for Experience Design. Retrieved online July 13 2009: http:\/\/www.uxmatters.com\/mt\/archives\/2009\/01\/design-research-methods-for-experience-design.php."},{"key":"e_1_3_2_1_31_1","unstructured":"Merholz P. (2006 February 1). Get Out of Your Lab and Into Their Lives. Retrieved online July 13 2009: http:\/\/www.adaptivepath.com\/ideas\/essays\/archives\/000569.php.  Merholz P. (2006 February 1). Get Out of Your Lab and Into Their Lives. Retrieved online July 13 2009: http:\/\/www.adaptivepath.com\/ideas\/essays\/archives\/000569.php."}],"event":{"name":"SIGDOC '09: The 27th ACM International Conference on Design of Communication","location":"Bloomington Indiana USA","acronym":"SIGDOC '09","sponsor":["ACM Association for Computing Machinery","SIGDOC ACM Special Interest Group for Design of Communications"]},"container-title":["Proceedings of the 27th ACM international conference on Design of communication"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1621995.1621999","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1621995.1621999","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T13:58:03Z","timestamp":1750255083000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1621995.1621999"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2009,10,5]]},"references-count":31,"alternative-id":["10.1145\/1621995.1621999","10.1145\/1621995"],"URL":"https:\/\/doi.org\/10.1145\/1621995.1621999","relation":{},"subject":[],"published":{"date-parts":[[2009,10,5]]},"assertion":[{"value":"2009-10-05","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}