{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:31:23Z","timestamp":1750307483125,"version":"3.41.0"},"reference-count":1,"publisher":"Association for Computing Machinery (ACM)","issue":"10","license":[{"start":{"date-parts":[[2010,10,1]],"date-time":"2010-10-01T00:00:00Z","timestamp":1285891200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Queue"],"published-print":{"date-parts":[[2010,10]]},"abstract":"<jats:p>\n            Engineers employ many different tactics to focus on the user when writing software: for example, listening to user feedback, fixing bugs, and adding features that their users are clamoring for. Since Web-based services have made it easier for users to move to new applications, it\u2019s becoming even more important to focus on building and retaining user trust. We\u2019ve found that an incredibly effective way to earn and maintain user trust is to make it easy for users to leave your product with their data in tow. This not only prevents lock-in and engenders trust, but also forces your team to innovate and compete on technical merit. We call this\n            <jats:italic>data liberation<\/jats:italic>\n            .\n          <\/jats:p>","DOI":"10.1145\/1866296.1868432","type":"journal-article","created":{"date-parts":[[2012,10,15]],"date-time":"2012-10-15T19:22:23Z","timestamp":1350328943000},"page":"20-26","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":4,"title":["The Case Against Data Lock-in"],"prefix":"10.1145","volume":"8","author":[{"given":"Brian W","family":"Fitzpatrick","sequence":"first","affiliation":[{"name":"The Data Liberation Front"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"JJ","family":"Lueck","sequence":"additional","affiliation":[{"name":"The Data Liberation Front"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2010,10]]},"reference":[{"key":"e_1_2_1_1_1","unstructured":"}}http:\/\/code.google.com\/p\/google-blog-converters-appengine\/wiki\/BloggerExportTemplate; and http:\/\/code.google.com\/apis\/blogger\/docs\/2.0\/reference.html#LinkCommentsToPosts.  }}http:\/\/code.google.com\/p\/google-blog-converters-appengine\/wiki\/BloggerExportTemplate; and http:\/\/code.google.com\/apis\/blogger\/docs\/2.0\/reference.html#LinkCommentsToPosts."}],"container-title":["Queue"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1866296.1868432","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1866296.1868432","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T12:09:06Z","timestamp":1750248546000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1866296.1868432"}},"subtitle":["Want to keep your users? Just make it easy for them to leave."],"short-title":[],"issued":{"date-parts":[[2010,10]]},"references-count":1,"journal-issue":{"issue":"10","published-print":{"date-parts":[[2010,10]]}},"alternative-id":["10.1145\/1866296.1868432"],"URL":"https:\/\/doi.org\/10.1145\/1866296.1868432","relation":{},"ISSN":["1542-7730","1542-7749"],"issn-type":[{"type":"print","value":"1542-7730"},{"type":"electronic","value":"1542-7749"}],"subject":[],"published":{"date-parts":[[2010,10]]},"assertion":[{"value":"2010-10-01","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}