{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,22]],"date-time":"2026-03-22T16:20:12Z","timestamp":1774196412372,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":23,"publisher":"ACM","license":[{"start":{"date-parts":[[2010,11,11]],"date-time":"2010-11-11T00:00:00Z","timestamp":1289433600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2010,11,11]]},"DOI":"10.1145\/1882992.1883087","type":"proceedings-article","created":{"date-parts":[[2010,11,12]],"date-time":"2010-11-12T14:38:38Z","timestamp":1289572718000},"page":"580-589","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":20,"title":["Identifying opportunities for inpatient-centric technology"],"prefix":"10.1145","author":[{"given":"Meredith","family":"Skeels","sequence":"first","affiliation":[{"name":"University of Washington, Seattle, WA, USA"}]},{"given":"Desney S.","family":"Tan","sequence":"additional","affiliation":[{"name":"Microsoft Research, Redmond, WA, USA"}]}],"member":"320","published-online":{"date-parts":[[2010,11,11]]},"reference":[{"key":"e_1_3_2_1_1_1","unstructured":"American Hospital Association. Fast Facts on US Hospitals. (2009) www.aha.or.  American Hospital Association. Fast Facts on US Hospitals. (2009) www.aha.or."},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/1180875.1180892"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-03658-3_78"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1145\/1534903.1534907"},{"key":"e_1_3_2_1_5_1","first-page":"5","volume":"13","author":"Campbell E.M.","year":"2006","unstructured":"Campbell , E.M. , Sittig , D.F. , Ash , J.S. , Guappone , K.P. , & Dykstra , R.H. Types of Unintended Consequences Related to Computerized Provider Order Entry. JAMIA , 13 , 5 ( 2006 ). Campbell, E.M., Sittig, D.F., Ash, J.S., Guappone, K.P., & Dykstra, R.H. Types of Unintended Consequences Related to Computerized Provider Order Entry. JAMIA, 13, 5 (2006).","journal-title":"Computerized Provider Order Entry. JAMIA"},{"key":"e_1_3_2_1_6_1","volume-title":"Proc. of the AMIA Ann. Fall Sym. (Nov","author":"Civan A.","year":"2007","unstructured":"Civan , A. , & Pratt , W. Threading Together Patient Expertise . Proc. of the AMIA Ann. Fall Sym. (Nov 2007 ). Civan, A., & Pratt, W. Threading Together Patient Expertise. Proc. of the AMIA Ann. Fall Sym. (Nov 2007)."},{"key":"e_1_3_2_1_7_1","volume-title":"Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century","author":"Committee on Quality of Health Care in America","year":"2001","unstructured":"Committee on Quality of Health Care in America , Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century . National Academy Press , Washington DC , 2001 . Committee on Quality of Health Care in America, Institute of Medicine. Crossing the Quality Chasm: A New Health System for the 21st Century. National Academy Press, Washington DC, 2001."},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/1409635.1409644"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1378\/chest.122.5.1633"},{"key":"e_1_3_2_1_10_1","volume-title":"Understanding and Promoting Patient-Centered Care","author":"Gerties M.","year":"1993","unstructured":"Gerties , M. , Edgman-Levitan , S. , Daley , J. , & Delbanco , T.L. (eds) Through the Patient's Eyes : Understanding and Promoting Patient-Centered Care . Jossey-Bass Publishers , San Francisco , 1993 . Gerties, M., Edgman-Levitan, S., Daley, J., & Delbanco, T.L. (eds) Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care. Jossey-Bass Publishers, San Francisco, 1993."},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-79576-6_16"},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1145\/1518701.1518965"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1145\/1460563.1460660"},{"key":"e_1_3_2_1_14_1","unstructured":"Microsoft. Bedside Media System Transforms Hospital Experience and Improves Patient Education. (2007) http:\/\/www.microsoft.com\/casestudies\/Case_Study_Detail.aspx?CaseStudyID=400000045.  Microsoft. Bedside Media System Transforms Hospital Experience and Improves Patient Education. (2007) http:\/\/www.microsoft.com\/casestudies\/Case_Study_Detail.aspx?CaseStudyID=400000045."},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1145\/1358628.1358815"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/1107458.1107490"},{"key":"e_1_3_2_1_17_1","volume-title":"Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care","author":"Press I.","year":"2002","unstructured":"Press , I. Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care . Health Administration Press , Chicago , 2002 . Press, I. Patient Satisfaction: Defining, Measuring, and Improving the Experience of Care. Health Administration Press, Chicago, 2002."},{"key":"e_1_3_2_1_18_1","first-page":"6","volume":"69","author":"Schlesinger L.A.","year":"1991","unstructured":"Schlesinger , L.A. , & Heskett , J.L. Customer Satisfaction is Rooted in Employee Satisfaction. Harvard Business Review , 69 , 6 ( 1991 ). Schlesinger, L.A., & Heskett, J.L. Customer Satisfaction is Rooted in Employee Satisfaction. Harvard Business Review, 69, 6 (1991).","journal-title":"Rooted in Employee Satisfaction. Harvard Business Review"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/1125451.1125698"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1145\/1316624.1316666"},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1145\/1460563.1460596"},{"key":"e_1_3_2_1_22_1","first-page":"12","volume":"59","author":"van Kaam","year":"1959","unstructured":"van Kaam , A.L. The Nurse in the Patient's World. The American Journal of Nursing , 59 , 12 ( Dec 1959 ). van Kaam, A.L. The Nurse in the Patient's World. The American Journal of Nursing, 59, 12 (Dec 1959).","journal-title":"The Nurse in the Patient's World. The American Journal of Nursing"},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753650"}],"event":{"name":"IHI '10: ACM International Health Informatics Symposium","location":"Arlington Virginia USA","acronym":"IHI '10","sponsor":["SIGHIT ACM Special Interest Group on Health Informatics"]},"container-title":["Proceedings of the 1st ACM International Health Informatics Symposium"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1882992.1883087","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1882992.1883087","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T10:52:12Z","timestamp":1750243932000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1882992.1883087"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010,11,11]]},"references-count":23,"alternative-id":["10.1145\/1882992.1883087","10.1145\/1882992"],"URL":"https:\/\/doi.org\/10.1145\/1882992.1883087","relation":{},"subject":[],"published":{"date-parts":[[2010,11,11]]},"assertion":[{"value":"2010-11-11","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}