{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:28:15Z","timestamp":1750307295082,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":27,"publisher":"ACM","license":[{"start":{"date-parts":[[2010,10,11]],"date-time":"2010-10-11T00:00:00Z","timestamp":1286755200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2010,10,11]]},"DOI":"10.1145\/1899503.1899522","type":"proceedings-article","created":{"date-parts":[[2010,12,14]],"date-time":"2010-12-14T16:00:54Z","timestamp":1292342454000},"page":"170-181","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":6,"title":["User experience evaluation metrics for usable accounting tools"],"prefix":"10.1145","author":[{"given":"Job","family":"Mashapa","sequence":"first","affiliation":[{"name":"Nelson Mandela Metropolitan University, Port Elizabeth"}]},{"given":"Darelle","family":"van Greunen","sequence":"additional","affiliation":[{"name":"Nelson Mandela Metropolitan University, Port Elizabeth"}]}],"member":"320","published-online":{"date-parts":[[2010,10,11]]},"reference":[{"key":"e_1_3_2_1_1_1","unstructured":"Schmid et al. (2001). Towards the ESociety:E-Commerce E-Business E-Government. Zurich Switzerland.   Schmid et al. (2001). Towards the ESociety:E-Commerce E-Business E-Government. Zurich Switzerland."},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1002\/j.1681-4835.2002.tb00062.x"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0024-6301(98)80002-2"},{"key":"e_1_3_2_1_4_1","volume-title":"The Trouble with Computers: Usability and Productivity","author":"Launder T.","year":"1995","unstructured":"Launder , T. ( 1995 ). The Trouble with Computers: Usability and Productivity . MIT Press . Launder, T. (1995). The Trouble with Computers: Usability and Productivity. MIT Press."},{"key":"e_1_3_2_1_5_1","volume-title":"Does the Purchase and Installation of ERP Software Represent Investment in an \"Instant\" Legacy System? Available from http:\/\/www.comp.lancs.ac.uk\/~oboler\/LEGACY2.DOC","author":"Oboler A.","year":"2008","unstructured":"Oboler , A. ( 2008 ). Does the Purchase and Installation of ERP Software Represent Investment in an \"Instant\" Legacy System? Available from http:\/\/www.comp.lancs.ac.uk\/~oboler\/LEGACY2.DOC ; accessed 19 January 2009. Oboler, A. (2008). Does the Purchase and Installation of ERP Software Represent Investment in an \"Instant\" Legacy System? Available from http:\/\/www.comp.lancs.ac.uk\/~oboler\/LEGACY2.DOC; accessed 19 January 2009."},{"key":"e_1_3_2_1_6_1","volume-title":"Handbook of diagnosing and solving computer problems. Blue Ridge Summit: PA","author":"Perry W. E.","year":"1989","unstructured":"Perry , W. E. ( 1989 ). Handbook of diagnosing and solving computer problems. Blue Ridge Summit: PA . Perry, W. E. (1989). Handbook of diagnosing and solving computer problems. Blue Ridge Summit: PA."},{"key":"e_1_3_2_1_7_1","volume-title":"Business apps get bad marks in usability. Available from http:\/\/news.cnet.com\/2100-1017-980648.html","author":"Gilbert A.","year":"2003","unstructured":"Gilbert , A. ( 2003 ). Business apps get bad marks in usability. Available from http:\/\/news.cnet.com\/2100-1017-980648.html ; accessed 20 May 2009. Gilbert, A. (2003). Business apps get bad marks in usability. Available from http:\/\/news.cnet.com\/2100-1017-980648.html; accessed 20 May 2009."},{"key":"e_1_3_2_1_8_1","volume-title":"Usability as an ERP Selection Criterion. Available from http:\/\/viewer.bitpipe.com\/viewer\/viewDocument.do?accessId=7788041. accessed","author":"Matthew D.","year":"2008","unstructured":"Matthew , D. ( 2008 ). Usability as an ERP Selection Criterion. Available from http:\/\/viewer.bitpipe.com\/viewer\/viewDocument.do?accessId=7788041. accessed 13 June 2008. Matthew, D. (2008). Usability as an ERP Selection Criterion. Available from http:\/\/viewer.bitpipe.com\/viewer\/viewDocument.do?accessId=7788041. accessed 13 June 2008."},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1145\/174800.174808"},{"key":"e_1_3_2_1_10_1","volume-title":"Accounting, the basis for business decisions","author":"Meigs W. B.","year":"1981","unstructured":"Meigs , W. B. , &amp; Meigs , R. F. ( 1981 ). Accounting, the basis for business decisions . New York : McGraw-Hill . Meigs, W. B., &amp; Meigs, R. F. (1981). Accounting, the basis for business decisions. New York: McGraw-Hill."},{"key":"e_1_3_2_1_11_1","volume-title":"Microsoft User Experience","author":"Microsoft","year":"1999","unstructured":"Microsoft . ( 1999 ). Microsoft User Experience . Microsoft Press . Microsoft. (1999). Microsoft User Experience. Microsoft Press."},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1080\/01449290500330331"},{"key":"e_1_3_2_1_13_1","volume-title":"Interaction Design: Beyond Human Computer Interaction","author":"Sharp H.","year":"2007","unstructured":"Sharp , H. , Roger , Y. , &amp; Preece , J. ( 2007 ). Interaction Design: Beyond Human Computer Interaction . John Wiley & amp; Sons. Sharp, H., Roger, Y., &amp; Preece, J. (2007). Interaction Design: Beyond Human Computer Interaction. John Wiley &amp; Sons."},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1145\/1054972.1055028"},{"key":"e_1_3_2_1_15_1","volume-title":"Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Morgan Kaufmann","author":"Tullis T.","year":"2008","unstructured":"Tullis , T. , &amp; Albert , B. ( 2008 ). Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Morgan Kaufmann . Tullis, T., &amp; Albert, B. (2008). Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics. Morgan Kaufmann."},{"key":"e_1_3_2_1_16_1","volume-title":"Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Indianapolis: Wiley Pub","author":"Rubin J.","year":"2008","unstructured":"Rubin , J. , &amp; Chisnell , D. ( 2008 ). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Indianapolis: Wiley Pub . Rubin, J., &amp; Chisnell, D. (2008). Handbook of Usability Testing: How to Plan, Design, and Conduct Effective Tests. Indianapolis: Wiley Pub."},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.3844\/jcssp.2006.314.317"},{"key":"e_1_3_2_1_18_1","volume-title":"J. Nielsen, &amp","author":"Nielsen J.","year":"1994","unstructured":"Nielsen , J. ( 1994 ). Heuristic Evaluation . In J. Nielsen, &amp ; R. Mack, Usability Inspection Methods . New York : Wiley . Nielsen, J. (1994). Heuristic Evaluation. In J. Nielsen, &amp; R. Mack, Usability Inspection Methods. New York: Wiley."},{"key":"e_1_3_2_1_19_1","volume-title":"J. Nielsen, &amp","author":"Wharton C. E.","year":"1994","unstructured":"Wharton , C. E. ( 1994 ). The Cognitive Walkthrough Method: A Practitioner's Guide . In J. Nielsen, &amp ; R. MACK, Usability Inspection Methods . New York : Wiley Wharton, C. E. (1994). The Cognitive Walkthrough Method: A Practitioner's Guide. In J. Nielsen, &amp; R. MACK, Usability Inspection Methods. New York: Wiley"},{"key":"e_1_3_2_1_20_1","volume-title":"Usability Engineering","author":"Nielsen J.","year":"1993","unstructured":"Nielsen , J. ( 1993 ). Usability Engineering . Boston, MA : AP Professional . Nielsen, J. (1993). Usability Engineering. Boston, MA: AP Professional."},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10877-007-9091-y"},{"key":"e_1_3_2_1_22_1","volume-title":"Retrieved","author":"Kieschnick T.","year":"2008","unstructured":"Kieschnick , T. ( 2008 ). User Experience Metrics . Retrieved April 11, 2009, From the World Wide Web. http:\/\/timiti.blogspot.com\/ 2008\/03\/user-experience-metrics.html Kieschnick, T. (2008). User Experience Metrics. Retrieved April 11, 2009, From the World Wide Web. http:\/\/timiti.blogspot.com\/2008\/03\/user-experience-metrics.html"},{"key":"e_1_3_2_1_23_1","volume-title":"Proceedings of the 2005 annual research conference of the South African Institute of Computer Scientists and Information Technologists (SAICSIT). White River, South Africa.","author":"Pretorius M. C.","year":"2005","unstructured":"Pretorius , M. C. , Calitz , A. P. , &amp; van Greunen , D. ( 2005 ). The Added Value of Eye Tracking in the Usability Evaluation of a Network Management Tool . Proceedings of the 2005 annual research conference of the South African Institute of Computer Scientists and Information Technologists (SAICSIT). White River, South Africa. Pretorius, M. C., Calitz, A. P., &amp; van Greunen, D. (2005). The Added Value of Eye Tracking in the Usability Evaluation of a Network Management Tool. Proceedings of the 2005 annual research conference of the South African Institute of Computer Scientists and Information Technologists (SAICSIT). White River, South Africa."},{"key":"e_1_3_2_1_24_1","volume-title":"How to Quantify the User Experience. Available from http:\/\/www.sitepoint.com\/article\/quantify-user-experience","author":"Rubinoff R.","year":"2004","unstructured":"Rubinoff , R. ( 2004 ). How to Quantify the User Experience. Available from http:\/\/www.sitepoint.com\/article\/quantify-user-experience ; accessed on 15 May 2009 Rubinoff, R. (2004). How to Quantify the User Experience. Available from http:\/\/www.sitepoint.com\/article\/quantify-user-experience; accessed on 15 May 2009"},{"key":"e_1_3_2_1_25_1","volume-title":"User Experience Metrics: Connecting the language of UI design with the language of business. Human Factors International White Paper","author":"Goddard P. H.","year":"2009","unstructured":"Goddard , P. H. ( 2009 ). User Experience Metrics: Connecting the language of UI design with the language of business. Human Factors International White Paper . Goddard, P. H. (2009). User Experience Metrics: Connecting the language of UI design with the language of business. Human Factors International White Paper."},{"key":"e_1_3_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.1145\/1632149.1632166"},{"key":"e_1_3_2_1_27_1","volume-title":"How 'learnable' are CASE tools in diverse user communities? International Federation for Information Processing Digital Library. HCIS","author":"Scholtz B.","year":"2008","unstructured":"Scholtz , B. &amp; Wesson , J. ( 2008 ). How 'learnable' are CASE tools in diverse user communities? International Federation for Information Processing Digital Library. HCIS Scholtz, B. &amp; Wesson, J. (2008). How 'learnable' are CASE tools in diverse user communities? International Federation for Information Processing Digital Library. HCIS"}],"event":{"name":"SAICSIT '10: 2010 Annual Conference of the South African Institute of Computer Scientists and Information Technologists","sponsor":["AAIICT African Advanced Institute for Information & Communications Technology","NRF","ACM Association for Computing Machinery","CSIR CSIR","Microsoft Microsoft","ASFKP-ICT South Africa-Finland Knowledge Partnership on ICT","SAICSIT So. African Inst. Of Computer Scientists & Info Tecnologists","Telkom Telkom","IFIP"],"location":"Bela Bela South Africa","acronym":"SAICSIT '10"},"container-title":["Proceedings of the 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologists"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1899503.1899522","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/1899503.1899522","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T10:59:46Z","timestamp":1750244386000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/1899503.1899522"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2010,10,11]]},"references-count":27,"alternative-id":["10.1145\/1899503.1899522","10.1145\/1899503"],"URL":"https:\/\/doi.org\/10.1145\/1899503.1899522","relation":{},"subject":[],"published":{"date-parts":[[2010,10,11]]},"assertion":[{"value":"2010-10-11","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}