{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:26:31Z","timestamp":1750307191676,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":52,"publisher":"ACM","license":[{"start":{"date-parts":[[2011,9,26]],"date-time":"2011-09-26T00:00:00Z","timestamp":1316995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2011,9,26]]},"DOI":"10.1145\/2072069.2072084","type":"proceedings-article","created":{"date-parts":[[2012,10,15]],"date-time":"2012-10-15T17:13:12Z","timestamp":1350321192000},"page":"81-90","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":4,"title":["Reflexivity, modelling and weak signals of transformational tracks to support both micro- and macro-measuring of information society services"],"prefix":"10.1145","author":[{"given":"Gianluca","family":"Misuraca","sequence":"first","affiliation":[{"name":"European Commission, JRC-IPTS, Seville, Spain"}]},{"given":"Pierre","family":"Rossel","sequence":"additional","affiliation":[{"name":"Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne, EPFL, Lausanne, Switzerland"}]}],"member":"320","published-online":{"date-parts":[[2011,9,26]]},"reference":[{"key":"e_1_3_2_1_1_1","volume-title":"Washington D. C., Inter-American Development Bank","author":"Avgerou C.","year":"2005","unstructured":"Avgerou , C. , Ciborra , C. , Corcella , A. , Kallinikos , J. , and Smith , M. , ( 2005 ), ' The role of Information and Communication Technology in Building Trust in Governance: Towards Effectiveness and Results ', Washington D. C., Inter-American Development Bank Avgerou, C., Ciborra, C., Corcella, A., Kallinikos, J., and Smith, M., (2005), 'The role of Information and Communication Technology in Building Trust in Governance: Towards Effectiveness and Results', Washington D. C., Inter-American Development Bank"},{"key":"e_1_3_2_1_2_1","volume-title":"QD Research Report","author":"Batini C.","year":"2008","unstructured":"Batini , C. , Viscusi , G. , Cherubini , D. , ( 2008 ), ' eG4M: The Planning Methodology ', QD Research Report , University of Milan Bicocca , DISCO, Starrylink Ed. Batini, C., Viscusi, G., Cherubini, D., (2008), 'eG4M: The Planning Methodology', QD Research Report, University of Milan Bicocca, DISCO, Starrylink Ed."},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1126\/science.1126902"},{"key":"e_1_3_2_1_4_1","volume-title":"March\/April","author":"Broster D.","year":"2011","unstructured":"Broster , D. , Misuraca , G. and Bacigalupo , M. , ( 2011 ), Lifting off towards Open Government: a report from the EU Belgian Presidency Conference, in the European Journal of ePractice (Vol.12) Special Issue on: 'The Openness of Government ', March\/April 2011, Edited by Paul Waller and Trond Arne Undheim . Available at http:\/\/www.epractice.eu\/en\/journal\/volume\/12 Broster, D., Misuraca, G. and Bacigalupo, M., (2011), Lifting off towards Open Government: a report from the EU Belgian Presidency Conference, in the European Journal of ePractice (Vol.12) Special Issue on: 'The Openness of Government', March\/April 2011, Edited by Paul Waller and Trond Arne Undheim. Available at http:\/\/www.epractice.eu\/en\/journal\/volume\/12"},{"key":"e_1_3_2_1_5_1","unstructured":"CapGemini (2006-2009). Online Availability of Public Services: How is Europe progressing?  CapGemini (2006-2009). Online Availability of Public Services: How is Europe progressing?"},{"key":"e_1_3_2_1_6_1","volume-title":"9th Benchmark Measurement, Dcemebre","author":"CapGemini IDC","year":"2010","unstructured":"CapGemini , IDC , Rand Europe , Sogeti & DTI ( 2010 ), Digitizing Public Services in Europe:Putting ambition into action , 9th Benchmark Measurement, Dcemebre 2010. Prepared for the European Commission, Directorate General for Information Society and Media , Brussels. CapGemini, IDC, Rand Europe, Sogeti & DTI (2010), Digitizing Public Services in Europe:Putting ambition into action, 9th Benchmark Measurement, Dcemebre 2010. Prepared for the European Commission, Directorate General for Information Society and Media, Brussels."},{"key":"e_1_3_2_1_7_1","volume-title":"1st Workshop Discussion Document","author":"Codagnone C.","year":"2005","unstructured":"Codagnone , C. , Government Economics Project (eGEP) 1st Workshop Discussion Document , 2005 , LUISS Management and RSO Spa for the European Commission Codagnone, C., et al., eGovernment Economics Project (eGEP) 1st Workshop Discussion Document, 2005, LUISS Management and RSO Spa for the European Commission"},{"issue":"2338","key":"e_1_3_2_1_8_1","first-page":"24","article-title":"All the world's a Net","volume":"174","author":"Cohen D.","year":"2002","unstructured":"Cohen , D. ( 2002 ), \" All the world's a Net \", New Scientist Vol 174 , No 2338 , pp. 24 -- 29 Cohen, D. (2002), \"All the world's a Net\", New Scientist Vol 174, No 2338, pp. 24--29","journal-title":"New Scientist"},{"key":"e_1_3_2_1_9_1","volume-title":"White paper on the Analysis of the State of the Art of Research in ICT for Governance and Policy Modelling (","author":"CROSSROAD","year":"2010","unstructured":"CROSSROAD , ( 2010 a). White paper on the Analysis of the State of the Art of Research in ICT for Governance and Policy Modelling ( available at www.crossroad-eu.net). CROSSROAD, (2010a). White paper on the Analysis of the State of the Art of Research in ICT for Governance and Policy Modelling (available at www.crossroad-eu.net)."},{"key":"e_1_3_2_1_10_1","volume-title":"Visionary Scenarios Design on ICT for Governance and Policy Modelling (","author":"CROSSROAD","year":"2010","unstructured":"CROSSROAD , ( 2010 b). Project's Deliverable D.2.2 , Visionary Scenarios Design on ICT for Governance and Policy Modelling ( available at www.crossroad-eu.net). CROSSROAD, (2010b). Project's Deliverable D.2.2, Visionary Scenarios Design on ICT for Governance and Policy Modelling (available at www.crossroad-eu.net)."},{"key":"e_1_3_2_1_11_1","volume-title":"Future Research on ICT for Governance and Policy Modelling (","author":"CROSSROAD","year":"2010","unstructured":"CROSSROAD , ( 2010 c). Project's Deliverable D.4.3 , Future Research on ICT for Governance and Policy Modelling ( available at www.crossroad-eu.net). CROSSROAD, (2010c). Project's Deliverable D.4.3, Future Research on ICT for Governance and Policy Modelling (available at www.crossroad-eu.net)."},{"key":"e_1_3_2_1_12_1","volume-title":"The State, and E-Government","author":"Dunleavy P.","year":"2006","unstructured":"Dunleavy , P. , Margetts , H. , Simon , B. and Tinkler , J .: Digital Era Governance - IT Corporations , The State, and E-Government . Oxford University Press , London ( 2006 ) Dunleavy, P., Margetts, H., Simon, B. and Tinkler, J.: Digital Era Governance - IT Corporations, The State, and E-Government. Oxford University Press, London (2006)"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1023\/A:1011383422394"},{"key":"e_1_3_2_1_14_1","volume-title":"Report of the Workshop on ICT for Governance and Policy Modelling","author":"European Commission","year":"2008","unstructured":"European Commission , DG-INFSO , ( 2008 ), Report of the Workshop on ICT for Governance and Policy Modelling , Brussels , June 2008 European Commission, DG-INFSO, (2008), Report of the Workshop on ICT for Governance and Policy Modelling, Brussels, June 2008"},{"volume-title":"7th Framework Programme (2009--2010), Work Programme 1CT.","author":"European Commission","key":"e_1_3_2_1_15_1","unstructured":"European Commission , DG Research, (2009) . 7th Framework Programme (2009--2010), Work Programme 1CT. European Commission, DG Research, (2009). 7th Framework Programme (2009--2010), Work Programme 1CT."},{"key":"e_1_3_2_1_17_1","volume-title":"World Dynamics","author":"Forrester","year":"1971","unstructured":"Forrester , ( 1971 ). World Dynamics , Cambridge : MIT Press Forrester, (1971). World Dynamics, Cambridge: MIT Press"},{"key":"e_1_3_2_1_18_1","volume-title":"Notes on the Impact of Research on the Development of eGovernment.' European Review of Political Technologies","author":"Fountain J.","year":"2008","unstructured":"Fountain , J. ( 2008 ). Notes on the Impact of Research on the Development of eGovernment.' European Review of Political Technologies , Special Issue : Towards a Common eGovernment Research Agenda in Europe. Vol 5 Fountain, J. (2008). Notes on the Impact of Research on the Development of eGovernment.' European Review of Political Technologies, Special Issue: Towards a Common eGovernment Research Agenda in Europe. Vol 5"},{"key":"e_1_3_2_1_19_1","volume-title":"Simulation for the Social Scientist","author":"Gilbert N.","year":"2005","unstructured":"Gilbert , N. and K. G. Troitzsch ( 2005 ). Simulation for the Social Scientist . Gilbert, N. and K. G. Troitzsch (2005). Simulation for the Social Scientist."},{"key":"e_1_3_2_1_20_1","unstructured":"Glassey O. & Rossel P. (2004 'La fracture digitale dans les pays du Sud et les pistes possibles de la remé\u00e9diation'. Lausanne (EPFL)Cahiers de la VPRI-COOP No 1 Lausanne (EPFL).  Glassey O. & Rossel P. (2004 'La fracture digitale dans les pays du Sud et les pistes possibles de la remé\u00e9diation'. Lausanne (EPFL)Cahiers de la VPRI-COOP No 1 Lausanne (EPFL)."},{"key":"e_1_3_2_1_21_1","volume-title":"Comparative eGovernance between Russia and Switzerland - A systematic bilateral evaluation of eGovernment on national and regional level","author":"Glauser C.","year":"2010","unstructured":"Glauser , C. & Messerli , M. ( 2010 ), Comparative eGovernance between Russia and Switzerland - A systematic bilateral evaluation of eGovernment on national and regional level , paper presented at IFIP 2010 Conference . Glauser, C. & Messerli, M. (2010), Comparative eGovernance between Russia and Switzerland - A systematic bilateral evaluation of eGovernment on national and regional level, paper presented at IFIP 2010 Conference."},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"crossref","DOI":"10.4135\/9781412983259","volume-title":"Agent-Based Models","author":"Gilbert N.","year":"2008","unstructured":"Gilbert , N. , ( 2008 ). Agent-Based Models . Los Angeles , Sage Publications Gilbert, N., (2008). Agent-Based Models. Los Angeles, Sage Publications"},{"key":"e_1_3_2_1_23_1","first-page":"9","volume-title":"'Reinventing Government in the Information Age -- International Practice in IT-enabled Public Sector Reform'","author":"Heeks R.","year":"2002","unstructured":"Heeks , R. , ( 2002 ), ' Reinventing Government in the Information Age ', in R. Heeks, (ed.), 'Reinventing Government in the Information Age -- International Practice in IT-enabled Public Sector Reform' , London, Routledge , pp. 9 -- 21 ' Heeks, R., (2002), 'Reinventing Government in the Information Age', in R. Heeks, (ed.), 'Reinventing Government in the Information Age -- International Practice in IT-enabled Public Sector Reform', London, Routledge, pp. 9--21'"},{"key":"e_1_3_2_1_24_1","volume-title":"UNDESA workshop, E-Participation and E-Government: Understanding the Present and Creating the Future","author":"Heeks R.","year":"2006","unstructured":"Heeks , R. ( 2006 ), Understanding and Measuring eGovernment: International Benchmarking Studies . UNDESA workshop, E-Participation and E-Government: Understanding the Present and Creating the Future , Budapest, Hungary, 27-- 28 July2006 Heeks, R. (2006), Understanding and Measuring eGovernment: International Benchmarking Studies. UNDESA workshop, E-Participation and E-Government: Understanding the Present and Creating the Future, Budapest, Hungary, 27--28 July2006"},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/1364782.1364798"},{"key":"e_1_3_2_1_26_1","volume-title":"Measuring the Information Society","author":"ITU","year":"2010","unstructured":"ITU ( 2010 ), Measuring the Information Society 2010, Geneva, International Telecommunication Union , ITU-D. ITU (2010), Measuring the Information Society 2010, Geneva, International Telecommunication Union, ITU-D."},{"key":"e_1_3_2_1_27_1","volume-title":"The Trouble with Computers: Usefulness, Usability and Productivity","author":"Landauer T. K.","year":"1995","unstructured":"Landauer , T. K. ( 1995 ), The Trouble with Computers: Usefulness, Usability and Productivity , Cambridge , MIT press. Landauer, T. K. (1995), The Trouble with Computers: Usefulness, Usability and Productivity, Cambridge, MIT press."},{"key":"e_1_3_2_1_28_1","volume-title":"Linked: The New Science of Networks","author":"Lazlo Barabasi A.","year":"2002","unstructured":"Lazlo Barabasi , A. ( 2002 ), Linked: The New Science of Networks , New York , Perseus Publishing . Lazlo Barabasi, A. (2002), Linked: The New Science of Networks, New York, Perseus Publishing."},{"key":"e_1_3_2_1_29_1","volume-title":"Governance with and of ICTs: the need for new institutional design in a changing world', egov magazine","author":"Misuraca G.","year":"2006","unstructured":"Misuraca , G. , Rossel , P. , Finger , M. , ( 2006 ), ' Governance with and of ICTs: the need for new institutional design in a changing world', egov magazine , Volume II -- Issue 5, May 2006 Misuraca, G., Rossel, P., Finger, M., (2006), 'Governance with and of ICTs: the need for new institutional design in a changing world', egov magazine, Volume II -- Issue 5, May 2006"},{"key":"e_1_3_2_1_30_1","volume-title":"Kuala Lumpur, 10--13","author":"Misuraca G.","year":"2007","unstructured":"Misuraca , G. and Rossel , P. , ' Triggering the governance perspective of e-Government projects: beyond mere digitization of administration services', background paper for the Third Global Knowledge Conference , Kuala Lumpur, 10--13 December 2007 . Misuraca, G. and Rossel, P., 'Triggering the governance perspective of e-Government projects: beyond mere digitization of administration services', background paper for the Third Global Knowledge Conference, Kuala Lumpur, 10--13 December 2007."},{"key":"e_1_3_2_1_31_1","volume-title":"Technological Analysis & Strategic Management","author":"Misuraca G.","year":"2009","unstructured":"Misuraca , G. , ( 2009 a). e-Government 2015: exploring m-Government scenarios, between ICT-driven experiments and citizen-centric implications , in Technological Analysis & Strategic Management , Vol. 21 , N. 3, April. Misuraca, G., (2009a). e-Government 2015: exploring m-Government scenarios, between ICT-driven experiments and citizen-centric implications, in Technological Analysis & Strategic Management, Vol.21, N.3, April."},{"key":"e_1_3_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1145\/1693042.1693060"},{"key":"e_1_3_2_1_33_1","volume-title":"Y., Lusoli, W., Centeno, C., Misuraca, G., Broster, D.,) IPTS, JRC, European Commission","author":"Misuraca G.","year":"2009","unstructured":"Misuraca , G. , ( 2009 ), ' Social Computing and Governance', in 'The impact of Social Computing on the EU Information Society and Economy', (Eds. Punie , Y., Lusoli, W., Centeno, C., Misuraca, G., Broster, D.,) IPTS, JRC, European Commission Misuraca, G., (2009), 'Social Computing and Governance', in 'The impact of Social Computing on the EU Information Society and Economy', (Eds. Punie, Y., Lusoli, W., Centeno, C., Misuraca, G., Broster, D.,) IPTS, JRC, European Commission"},{"key":"e_1_3_2_1_34_1","volume-title":"Understanding E-Government in Europe Issues and Challenges","author":"Misuraca G.","year":"2010","unstructured":"Misuraca , G. Rossel P. & Glassey O. ( 2010 ), ' Overcoming barriers to innovation in eGovernment: the Swiss way ', in: Paul G. Nixon, Vassiliki N. Koutrakou and Rajash Rawal (eds.), Understanding E-Government in Europe Issues and Challenges , Routledge , London . Misuraca, G. Rossel P. & Glassey O. (2010), 'Overcoming barriers to innovation in eGovernment: the Swiss way', in: Paul G. Nixon, Vassiliki N. Koutrakou and Rajash Rawal (eds.), Understanding E-Government in Europe Issues and Challenges, Routledge, London."},{"key":"e_1_3_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1145\/1930321.1930392"},{"key":"e_1_3_2_1_36_1","unstructured":"Misuraca G. and Lusoli W. (Eds) JRC-IPTS Scientific & Technical Report Envisioning Digital Europe 2030: Scenarios for ICT in Future Governance and Policy Modelling EUR 24614 EN 12\/2010. Available at: http:\/\/ipts.jrc.ec.europa.eu\/publications\/pub.cfm?id=3879  Misuraca G. and Lusoli W. (Eds) JRC-IPTS Scientific & Technical Report Envisioning Digital Europe 2030: Scenarios for ICT in Future Governance and Policy Modelling EUR 24614 EN 12\/2010. Available at: http:\/\/ipts.jrc.ec.europa.eu\/publications\/pub.cfm?id=3879"},{"key":"e_1_3_2_1_37_1","doi-asserted-by":"crossref","unstructured":"Misuraca G. eGovernance 2.0: implications of social computing on public services (2011 forthcoming) in Public Services and Web2.0 Technologies: Future Trends in Social Media a Book edited by Ed Downey and Matthew Jones.  Misuraca G. eGovernance 2.0: implications of social computing on public services (2011 forthcoming) in Public Services and Web2.0 Technologies: Future Trends in Social Media a Book edited by Ed Downey and Matthew Jones.","DOI":"10.4018\/978-1-4666-0071-3.ch007"},{"key":"e_1_3_2_1_38_1","volume-title":"proceedings of the 4th International Seville Conference on Future Oriented Technology Analysis (FTA), 12 and","author":"Misuraca G.","year":"2011","unstructured":"Misuraca G. , Codagnone , C. , and Rossel , P . ( 2011 ). Foresight and Policy Modelling on ICT for governance: exploring the next frontiers . In proceedings of the 4th International Seville Conference on Future Oriented Technology Analysis (FTA), 12 and 13 May 2011 - FTA and Grand Societal Challenges : Shaping and Driving Structural and Systemic Transformations -- forthcoming Misuraca G., Codagnone, C., and Rossel, P. (2011). Foresight and Policy Modelling on ICT for governance: exploring the next frontiers. In proceedings of the 4th International Seville Conference on Future Oriented Technology Analysis (FTA), 12 and 13 May 2011 - FTA and Grand Societal Challenges: Shaping and Driving Structural and Systemic Transformations -- forthcoming"},{"key":"e_1_3_2_1_39_1","volume-title":"proceedings of the IFIP 2011 eGovernment Conference (Delft, Netherland, 28 August --","author":"Misuraca G.","year":"2011","unstructured":"Misuraca , G. , and Rossel , P ., (2011, forthcoming). Measuring and Meta-measuring; in search of new Pathways for Modelling Impacts of ICT-enabled services on the Information Society, (2011) . In proceedings of the IFIP 2011 eGovernment Conference (Delft, Netherland, 28 August -- 2 September 2011 - http:\/\/www.egov-conference.org\/egov-2011 Misuraca, G., and Rossel, P., (2011, forthcoming). Measuring and Meta-measuring; in search of new Pathways for Modelling Impacts of ICT-enabled services on the Information Society, (2011). In proceedings of the IFIP 2011 eGovernment Conference (Delft, Netherland, 28 August -- 2 September 2011 - http:\/\/www.egov-conference.org\/egov-2011"},{"volume-title":"Citizens as Partners - Information, Consultation and Public Participation in Policy-Making","year":"2001","key":"e_1_3_2_1_40_1","unstructured":"OECD e-book , Citizens as Partners - Information, Consultation and Public Participation in Policy-Making ( 2001 ), http:\/\/www.oecdbookshop.org\/oecd\/display.asp?K=5LMQCR2KHGS8&LANG=EN OECD e-book, Citizens as Partners - Information, Consultation and Public Participation in Policy-Making (2001), http:\/\/www.oecdbookshop.org\/oecd\/display.asp?K=5LMQCR2KHGS8&LANG=EN"},{"volume-title":"Rethinking eGovernment Services","key":"e_1_3_2_1_41_1","unstructured":"OECD, 2009a , Rethinking eGovernment Services , Paris , OECD OECD, 2009a, Rethinking eGovernment Services, Paris, OECD"},{"volume-title":"Focus on Citizens: public Engagement for better policy and services","key":"e_1_3_2_1_42_1","unstructured":"OECD, 2009b , Focus on Citizens: public Engagement for better policy and services . Paris , OECD OECD, 2009b, Focus on Citizens: public Engagement for better policy and services. Paris, OECD"},{"volume-title":"Measurement, Evidence and Implications","key":"e_1_3_2_1_43_1","unstructured":"OECD (2010 a) , The Economic Impact of ICT , Measurement, Evidence and Implications , Paris , OECD. OECD (2010 a), The Economic Impact of ICT, Measurement, Evidence and Implications, Paris, OECD."},{"volume-title":"OECD Information Technology Outlook","key":"e_1_3_2_1_44_1","unstructured":"OECD (2010 b) , OECD Information Technology Outlook , Paris , OECD. OECD (2010 b), OECD Information Technology Outlook, Paris, OECD."},{"key":"e_1_3_2_1_45_1","volume-title":"N Squared: Public policy and the power of networks","author":"Ormerod P.","year":"2010","unstructured":"Ormerod , P. , N Squared: Public policy and the power of networks . 2010 , RSA , London . Ormerod, P., N Squared: Public policy and the power of networks. 2010, RSA, London."},{"key":"e_1_3_2_1_46_1","volume-title":"Binge drinking the UK: a social network phenomenon","author":"Ormerod P","year":"2009","unstructured":"Ormerod P and Wiltshire G , Binge drinking the UK: a social network phenomenon . Mind and Society 2009 . 8(1): p. 135--152. Ormerod P and Wiltshire G, Binge drinking the UK: a social network phenomenon. Mind and Society 2009. 8(1): p. 135--152."},{"key":"e_1_3_2_1_47_1","volume-title":"5th European Conference on e-Government, Proceedings of the ECEG 2005 Conference, Antwerp, 16--17","author":"Rossel P.","year":"2005","unstructured":"Rossel , P. & Finger , M. ( 2005 ), ' Towards a multi-measurement platform of e-government projects and services ', 5th European Conference on e-Government, Proceedings of the ECEG 2005 Conference, Antwerp, 16--17 June 2005 Rossel, P. & Finger, M. (2005), 'Towards a multi-measurement platform of e-government projects and services', 5th European Conference on e-Government, Proceedings of the ECEG 2005 Conference, Antwerp, 16--17 June 2005"},{"key":"e_1_3_2_1_48_1","volume-title":"4th international conference on theory and practice of electronic governance","author":"Rossel P.","year":"2010","unstructured":"Rossel , P. ( 2010 ), ' Measurement issues and paradoxes of ICT-enabled societal modelling: eGOV implications', presented in plenary session at ICEGOV 2010 , 4th international conference on theory and practice of electronic governance , Beijing, Oct. 25--28 , 2010 Rossel, P. (2010), 'Measurement issues and paradoxes of ICT-enabled societal modelling: eGOV implications', presented in plenary session at ICEGOV 2010, 4th international conference on theory and practice of electronic governance, Beijing, Oct. 25--28, 2010"},{"key":"e_1_3_2_1_49_1","volume-title":"Proceedings, ECEG","author":"Rossel P.","year":"2006","unstructured":"Rossel , P. , Finger , M. , Misuraca , G. , ( 2006 ), ' Assessing and steering mobile e-Government options: findings and indication proposals ', Proceedings, ECEG , 2006 Rossel, P., Finger, M., Misuraca, G., (2006), 'Assessing and steering mobile e-Government options: findings and indication proposals', Proceedings, ECEG, 2006"},{"key":"e_1_3_2_1_50_1","volume-title":"Nudge: improving decisions about health, wealth, and happiness","author":"Thaler R. H.","year":"2008","unstructured":"Thaler , R. H. and Sunstein , C. R. , ( 2008 ), ' Nudge: improving decisions about health, wealth, and happiness '. New Haven : Yale University Press . 293 p. Thaler, R. H. and Sunstein, C. R., (2008), 'Nudge: improving decisions about health, wealth, and happiness'. New Haven: Yale University Press. 293 p."},{"key":"e_1_3_2_1_51_1","volume-title":"U. S. Department of Energy's Introduction to System Dynamics.","author":"Taylo R. A.","year":"2008","unstructured":"Taylo , R. A. , ( 2008 ). ' Origins of System Dynamics: Jay W. Forrester and the History of System Dynamics '. In U. S. Department of Energy's Introduction to System Dynamics. Taylo, R. A., (2008). 'Origins of System Dynamics: Jay W. Forrester and the History of System Dynamics'. In U. S. Department of Energy's Introduction to System Dynamics."},{"key":"e_1_3_2_1_52_1","volume-title":"UN E-Government Survey 2008 - From eGovernment to Connected Governance","author":"United Nations","year":"2008","unstructured":"United Nations ( 2008 ), UN E-Government Survey 2008 - From eGovernment to Connected Governance , UN , New York, USA. United Nations (2008), UN E-Government Survey 2008 - From eGovernment to Connected Governance, UN, New York, USA."},{"key":"e_1_3_2_1_53_1","doi-asserted-by":"crossref","DOI":"10.4324\/9780203426265","volume-title":"Theories of the Information Society","author":"Webster F.","year":"2002","unstructured":"Webster , F. ( 2002 ), ' Theories of the Information Society ', London, Routledge . Webster, F. (2002), 'Theories of the Information Society', London, Routledge."}],"event":{"name":"ICEGOV '11: 5th International Conference on Theory and Practice of Electronic Governance","acronym":"ICEGOV '11","location":"Tallinn Estonia"},"container-title":["Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2072069.2072084","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2072069.2072084","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T10:05:56Z","timestamp":1750241156000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2072069.2072084"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011,9,26]]},"references-count":52,"alternative-id":["10.1145\/2072069.2072084","10.1145\/2072069"],"URL":"https:\/\/doi.org\/10.1145\/2072069.2072084","relation":{},"subject":[],"published":{"date-parts":[[2011,9,26]]},"assertion":[{"value":"2011-09-26","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}