{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,6]],"date-time":"2026-05-06T15:16:30Z","timestamp":1778080590190,"version":"3.51.4"},"publisher-location":"New York, NY, USA","reference-count":108,"publisher":"ACM","license":[{"start":{"date-parts":[[2011,9,26]],"date-time":"2011-09-26T00:00:00Z","timestamp":1316995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2011,9,26]]},"DOI":"10.1145\/2072069.2072100","type":"proceedings-article","created":{"date-parts":[[2012,10,15]],"date-time":"2012-10-15T17:13:12Z","timestamp":1350321192000},"page":"185-194","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":534,"title":["Smart city as urban innovation"],"prefix":"10.1145","author":[{"given":"Taewoo","family":"Nam","sequence":"first","affiliation":[{"name":"University at Albany, State University of New York"}]},{"given":"Theresa A.","family":"Pardo","sequence":"additional","affiliation":[{"name":"University at Albany, State University of New York"}]}],"member":"320","published-online":{"date-parts":[[2011,9,26]]},"reference":[{"key":"e_1_3_2_1_1_1","volume-title":"M. A. Abramson & P","author":"Abramson M. A.","year":"2001","unstructured":"Abramson , M. A. , & Lawrence , P. R. ( 2001 ). The challenge of transforming organizations: Lessons learned about revitalizing organizations . In M. A. Abramson & P . R. Lawrence (Eds.), Transforming Organizations . Lanham, MD : Rowman & Littlefield . Abramson, M. A., & Lawrence, P. R. (2001). The challenge of transforming organizations: Lessons learned about revitalizing organizations. In M. A. Abramson & P. R. Lawrence (Eds.), Transforming Organizations. Lanham, MD: Rowman & Littlefield."},{"issue":"2","key":"e_1_3_2_1_2_1","first-page":"87","article-title":"The smart city infrastructure development & monitoring","volume":"4","author":"Al-Hader M.","year":"2009","unstructured":"Al-Hader , M. , & Rodzi , A. ( 2009 ). The smart city infrastructure development & monitoring . Theoretical and Empirical Researches in Urban Management , 4 ( 2 ), 87 -- 94 . Al-Hader, M., & Rodzi, A. (2009). The smart city infrastructure development & monitoring. Theoretical and Empirical Researches in Urban Management, 4(2), 87--94.","journal-title":"Theoretical and Empirical Researches in Urban Management"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1109\/CSSim.2009.34"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1109\/EMS.2009.112"},{"key":"e_1_3_2_1_5_1","volume-title":"A. Althschuler & R","author":"Altschuler A.","year":"1997","unstructured":"Altschuler , A. , & Zegans , M. ( 1997 ). Innovation and public management: Notes from the state house and city hall . In A. Althschuler & R . Behn (Eds.), Innovation in American Government . Washington, DC : Brookings Institution . Altschuler, A., & Zegans, M. (1997). Innovation and public management: Notes from the state house and city hall. In A. Althschuler & R. Behn (Eds.), Innovation in American Government. Washington, DC: Brookings Institution."},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.0020-2754.1997.00411.x"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"crossref","DOI":"10.1057\/9780230627727","volume-title":"Competitive Identity: The New Brand Management of Nations, Cities and Regions","author":"Anholt S.","year":"2007","unstructured":"Anholt , S. ( 2007 ). Competitive Identity: The New Brand Management of Nations, Cities and Regions . New York : Palgrave . Anholt, S. (2007). Competitive Identity: The New Brand Management of Nations, Cities and Regions. New York: Palgrave."},{"key":"e_1_3_2_1_8_1","volume-title":"Policy & Practice, 10(2--3), 156--169.","author":"Athey G.","year":"2008","unstructured":"Athey , G. , Nathan , M. , Webber , C. , & Mahroum , S. ( 2008 ). Innovation and the city. Innovation: Management , Policy & Practice, 10(2--3), 156--169. Athey, G., Nathan, M., Webber, C., & Mahroum, S. (2008). Innovation and the city. Innovation: Management, Policy & Practice, 10(2--3), 156--169."},{"key":"e_1_3_2_1_9_1","volume-title":"Urban policy and governance in a global environment: Complex systems, scale mismatches and public participation Current Opinion in Environmental Sustainability, 129--135","author":"Bai X.","year":"2010","unstructured":"Bai , X. , McAllister , R. R. , Beaty , R. M. , & Taylor , B. ( 2010 ). Urban policy and governance in a global environment: Complex systems, scale mismatches and public participation Current Opinion in Environmental Sustainability, 129--135 . Bai, X., McAllister, R. R., Beaty, R. M., & Taylor, B. (2010). Urban policy and governance in a global environment: Complex systems, scale mismatches and public participation Current Opinion in Environmental Sustainability, 129--135."},{"key":"e_1_3_2_1_10_1","volume-title":"Reducing transport intensity. European Journal of Transport and Infrastructure Research, 2(3--4), 161--178","author":"Banister D.","year":"2002","unstructured":"Banister , D. , & Stead , D. ( 2002 ). Reducing transport intensity. European Journal of Transport and Infrastructure Research, 2(3--4), 161--178 . Banister, D., & Stead, D. (2002). Reducing transport intensity. European Journal of Transport and Infrastructure Research, 2(3--4), 161--178."},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1108\/01437730210449357"},{"key":"e_1_3_2_1_12_1","volume-title":"Counterpoint: Intelligent cities and innovative cities. Universitat Oberta de Catalunya (UOC) Papers: E-Journal on the Knowledge Society, 5.","author":"Borja J.","year":"2007","unstructured":"Borja , J. ( 2007 ). Counterpoint: Intelligent cities and innovative cities. Universitat Oberta de Catalunya (UOC) Papers: E-Journal on the Knowledge Society, 5. Available at http:\/\/www.uoc.edu\/uocpapers\/5\/dt\/eng\/mitchell.pdf. Borja, J. (2007). Counterpoint: Intelligent cities and innovative cities. Universitat Oberta de Catalunya (UOC) Papers: E-Journal on the Knowledge Society, 5. Available at http:\/\/www.uoc.edu\/uocpapers\/5\/dt\/eng\/mitchell.pdf."},{"key":"e_1_3_2_1_13_1","volume-title":"P. Taylor, B. Derudder, M. Hoyler & F","author":"Boulton A.","year":"2011","unstructured":"Boulton , A. , Brunn , S. D. , & Devriendt , L. ( 2011 ). Cyberinfrastructures and \"smart\" world cities: Physical, human, and soft infrastructures . In P. Taylor, B. Derudder, M. Hoyler & F . Witlox (Eds.), International Handbook of Globalization and World Cities . Cheltenham, UK : Edward Elgar . Boulton, A., Brunn, S. D., & Devriendt, L. (2011). Cyberinfrastructures and \"smart\" world cities: Physical, human, and soft infrastructures. In P. Taylor, B. Derudder, M. Hoyler & F. Witlox (Eds.), International Handbook of Globalization and World Cities. Cheltenham, UK: Edward Elgar."},{"issue":"2","key":"e_1_3_2_1_14_1","first-page":"39","article-title":"Place matters and multi-level governance: Perspectives on a new urban policy paradigm","volume":"25","author":"Bradford N.","year":"2004","unstructured":"Bradford , N. ( 2004 ). Place matters and multi-level governance: Perspectives on a new urban policy paradigm . Policy Options , 25 ( 2 ), 39 -- 45 . Bradford, N. (2004). Place matters and multi-level governance: Perspectives on a new urban policy paradigm. Policy Options, 25(2), 39--45.","journal-title":"Policy Options"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1177\/0095399798304005"},{"key":"e_1_3_2_1_16_1","volume-title":"Organizational Change: Theory and Practice","author":"Burke W. W.","year":"2002","unstructured":"Burke , W. W. ( 2002 ). Organizational Change: Theory and Practice . Thousand Oaks, CA : Sage Publications . Burke, W. W. (2002). Organizational Change: Theory and Practice. Thousand Oaks, CA: Sage Publications."},{"key":"e_1_3_2_1_17_1","volume-title":"Developing a 'Smart City': Understanding Information Technology Capacity and Establishing an Agenda for Change","author":"Cairney T.","year":"2000","unstructured":"Cairney , T. , & Speak , G. ( 2000 ). Developing a 'Smart City': Understanding Information Technology Capacity and Establishing an Agenda for Change . Sydney, Australia : Centre for Regional Research and Innovation, University of Western Sydney . Cairney, T., & Speak, G. (2000). Developing a 'Smart City': Understanding Information Technology Capacity and Establishing an Agenda for Change. Sydney, Australia: Centre for Regional Research and Innovation, University of Western Sydney."},{"key":"e_1_3_2_1_18_1","volume-title":"Proceedings of the 3rd Central European Conference in Regional Science, Ko\u0161ice, Slovak Republic, October 7--9.","author":"Caragliu A.","year":"2009","unstructured":"Caragliu , A. , Del Bo , C. , & Nijkamp , P. ( 2009 ). Smart cities in Europe . In Proceedings of the 3rd Central European Conference in Regional Science, Ko\u0161ice, Slovak Republic, October 7--9. Caragliu, A., Del Bo, C., & Nijkamp, P. (2009). Smart cities in Europe. In Proceedings of the 3rd Central European Conference in Regional Science, Ko\u0161ice, Slovak Republic, October 7--9."},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.2307\/3110347"},{"key":"e_1_3_2_1_20_1","volume-title":"The whole-of-government approach to public sector reform Public Administration Review, 67(6), 1059--1066","author":"Christensen T.","year":"2007","unstructured":"Christensen , T. , & L&aelig; \u00e6greid , P. ( 2007 ). The whole-of-government approach to public sector reform Public Administration Review, 67(6), 1059--1066 . Christensen, T., & L&aelig;\u00e6greid, P. (2007). The whole-of-government approach to public sector reform Public Administration Review, 67(6), 1059--1066."},{"key":"e_1_3_2_1_21_1","volume-title":"Delivering the Smart City: A 21st Century Government Action Plan.","author":"City of Edinburgh Council","year":"2001","unstructured":"City of Edinburgh Council . ( 2001 ). Delivering the Smart City: A 21st Century Government Action Plan. Available at http:\/\/download.edinburgh.gov.uk\/smartcity\/. City of Edinburgh Council. (2001). Delivering the Smart City: A 21st Century Government Action Plan. Available at http:\/\/download.edinburgh.gov.uk\/smartcity\/."},{"key":"e_1_3_2_1_22_1","volume-title":"Policy & Practice, 10(2--3), 211--223.","author":"Couchman P. K.","year":"2008","unstructured":"Couchman , P. K. , McLoughlin , I. , & Charles , D. R. ( 2008 ). Lost in translation? Building science and innovation city strategies in Australia and the UK. Innovation: Management , Policy & Practice, 10(2--3), 211--223. Couchman, P. K., McLoughlin, I., & Charles, D. R. (2008). Lost in translation? Building science and innovation city strategies in Australia and the UK. Innovation: Management, Policy & Practice, 10(2--3), 211--223."},{"key":"e_1_3_2_1_23_1","volume-title":"Why Assess Information Sharing Capability? Albany","author":"Cresswell A. M.","year":"2005","unstructured":"Cresswell , A. M. , Pardo , T. A. , Canestraro , D. S. , & Dawes , S. S. ( 2005 ). Why Assess Information Sharing Capability? Albany , NY : Center for Technology in Government. Available at http:\/\/www.ctg.albany.edu\/publications\/guides\/why_assess\/why_assess.pdf. Cresswell, A. M., Pardo, T. A., Canestraro, D. S., & Dawes, S. S. (2005). Why Assess Information Sharing Capability? Albany, NY: Center for Technology in Government. Available at http:\/\/www.ctg.albany.edu\/publications\/guides\/why_assess\/why_assess.pdf."},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.5172\/impp.12.2.192"},{"key":"e_1_3_2_1_25_1","volume-title":"October, 48--52.","author":"Cross M.","year":"2005","unstructured":"Cross , M. ( 2005 ). Public sector IT failures. Project , October, 48--52. Cross, M. (2005). Public sector IT failures. Project, October, 48--52."},{"issue":"3","key":"e_1_3_2_1_26_1","doi-asserted-by":"crossref","first-page":"555","DOI":"10.2307\/256406","article-title":"Organizational innovation: A meta-analysis of effects of determinants and moderators","volume":"34","author":"Damanpour F.","year":"1993","unstructured":"Damanpour , F. ( 1993 ). Organizational innovation: A meta-analysis of effects of determinants and moderators . Academy of Management Journal , 34 ( 3 ), 555 -- 590 . Damanpour, F. (1993). Organizational innovation: A meta-analysis of effects of determinants and moderators. Academy of Management Journal, 34(3), 555--590.","journal-title":"Academy of Management Journal"},{"key":"e_1_3_2_1_27_1","volume-title":"Some Assembly Required: Building a Digital Government for the 21st Century","author":"Dawes S. S.","year":"1999","unstructured":"Dawes , S. S. , Bloniarz , P. A. , Kelly , K. L. , & Fletcher , P. D. ( 1999 ). Some Assembly Required: Building a Digital Government for the 21st Century . Albany, NY : Center for Technology in Government, University at Albany, State University of New York . Available at http:\/\/www.ctg.albany.edu\/publications\/reports\/some_assembly\/some_assembly.pdf. Dawes, S. S., Bloniarz, P. A., Kelly, K. L., & Fletcher, P. D. (1999). Some Assembly Required: Building a Digital Government for the 21st Century. Albany, NY: Center for Technology in Government, University at Albany, State University of New York. Available at http:\/\/www.ctg.albany.edu\/publications\/reports\/some_assembly\/some_assembly.pdf."},{"key":"e_1_3_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-6210.2009.01987_2.x"},{"key":"e_1_3_2_1_29_1","volume-title":"Making Smart IT Choices: Understanding Value and Risk in Government IT Investments","author":"Dawes S. S.","year":"2004","unstructured":"Dawes , S. S. , Pardo , T. A. , Simon , S. , Cresswell , A. M. , LaVigne , M. F. , Andersen , D. F. , & Bloniarz , P. A. ( 2004 ). Making Smart IT Choices: Understanding Value and Risk in Government IT Investments ( 2 nd ed.). Albany, NY : Center for Technology in Government. Available at http:\/\/www.ctg.albany.edu\/publications\/guides\/smartit2\/smartit2.pdf. Dawes, S. S., Pardo, T. A., Simon, S., Cresswell, A. M., LaVigne, M. F., Andersen, D. F., & Bloniarz, P. A. (2004). Making Smart IT Choices: Understanding Value and Risk in Government IT Investments (2nd ed.). Albany, NY: Center for Technology in Government. Available at http:\/\/www.ctg.albany.edu\/publications\/guides\/smartit2\/smartit2.pdf.","edition":"2"},{"key":"e_1_3_2_1_30_1","volume-title":"Leadership for Change: Case Studies in American Local Government","author":"Denhardt R. B.","year":"1999","unstructured":"Denhardt , R. B. , & Denhardt , J. V. ( 1999 ). Leadership for Change: Case Studies in American Local Government . Washington, DC : IBM Center for the Business of Government. Denhardt, R. B., & Denhardt, J. V. (1999). Leadership for Change: Case Studies in American Local Government. Washington, DC: IBM Center for the Business of Government."},{"key":"e_1_3_2_1_31_1","volume-title":"Business Process Interoperability Framework: Australian Government Information Management Office.","author":"Department of Finance and Deregulation.","year":"2007","unstructured":"Department of Finance and Deregulation. ( 2007 ). Business Process Interoperability Framework: Australian Government Information Management Office. Available at http:\/\/www.finance.gov.au\/e-government\/service-improvement-and-delivery\/business-process-interoperability-framework.html. Department of Finance and Deregulation. (2007). Business Process Interoperability Framework: Australian Government Information Management Office. Available at http:\/\/www.finance.gov.au\/e-government\/service-improvement-and-delivery\/business-process-interoperability-framework.html."},{"key":"e_1_3_2_1_32_1","volume-title":"Global Shifts: Reshaping the Global Economic Map in the 21st Century","author":"Dicken P.","year":"2003","unstructured":"Dicken , P. ( 2003 ). Global Shifts: Reshaping the Global Economic Map in the 21st Century ( 4 th ed.). London : Chapman . Dicken, P. (2003). Global Shifts: Reshaping the Global Economic Map in the 21st Century (4th ed.). London: Chapman.","edition":"4"},{"key":"e_1_3_2_1_33_1","volume-title":"Smarter Cities for Smarter Growth: How Cities Can Optimize Their Systems for the Talent-Based Economy","author":"Dirks S.","year":"2010","unstructured":"Dirks , S. , Gurdgiev , C. , & Keeling , M. ( 2010 ). Smarter Cities for Smarter Growth: How Cities Can Optimize Their Systems for the Talent-Based Economy . Somers, NY : IBM Global Business Services . Available at ftp:\/\/public.dhe.ibm.com\/common\/ssi\/ecm\/en\/gbe03348usen\/GBE03348USEN.PDF. Dirks, S., Gurdgiev, C., & Keeling, M. (2010). Smarter Cities for Smarter Growth: How Cities Can Optimize Their Systems for the Talent-Based Economy. Somers, NY: IBM Global Business Services. Available at ftp:\/\/public.dhe.ibm.com\/common\/ssi\/ecm\/en\/gbe03348usen\/GBE03348USEN.PDF."},{"key":"e_1_3_2_1_34_1","volume-title":"A Vision of Smarter Cities: How Cities Can Lead the Way into a Prosperous and Sustainable Future","author":"Dirks S.","year":"2009","unstructured":"Dirks , S. , & Keeling , M. ( 2009 ). A Vision of Smarter Cities: How Cities Can Lead the Way into a Prosperous and Sustainable Future . Somers, NY : IBM Global Business Services . Available at ftp:\/\/public.dhe.ibm.com\/common\/ssi\/ecm\/en\/gbe03227usen\/GBE03227USEN.PDF. Dirks, S., & Keeling, M. (2009). A Vision of Smarter Cities: How Cities Can Lead the Way into a Prosperous and Sustainable Future. Somers, NY: IBM Global Business Services. Available at ftp:\/\/public.dhe.ibm.com\/common\/ssi\/ecm\/en\/gbe03227usen\/GBE03227USEN.PDF."},{"key":"e_1_3_2_1_35_1","volume-title":"How Smart is Your City?: Helping Cities Measure Progress","author":"Dirks S.","year":"2009","unstructured":"Dirks , S. , Keeling , M. , & Dencik , J. ( 2009 ). How Smart is Your City?: Helping Cities Measure Progress . Somers, NY : IBM Global Business Services . Available at ftp:\/\/public.dhe.ibm.com\/common\/ssi\/ecm\/en\/gbe03248usen\/GBE03248USEN.PDF. Dirks, S., Keeling, M., & Dencik, J. (2009). How Smart is Your City?: Helping Cities Measure Progress. Somers, NY: IBM Global Business Services. Available at ftp:\/\/public.dhe.ibm.com\/common\/ssi\/ecm\/en\/gbe03248usen\/GBE03248USEN.PDF."},{"key":"e_1_3_2_1_36_1","volume-title":"Urban World: Mapping the Economic Power of Cities","author":"Dobbs R.","year":"2011","unstructured":"Dobbs , R. , Smit , S. , Remes , J. , Manyika , J. , Roxburgh , C. , & Restrepo , A. ( 2011 ). Urban World: Mapping the Economic Power of Cities . McKinsey Global Institute . Dobbs, R., Smit, S., Remes, J., Manyika, J., Roxburgh, C., & Restrepo, A. (2011). Urban World: Mapping the Economic Power of Cities. McKinsey Global Institute."},{"key":"e_1_3_2_1_37_1","volume-title":"Policy & Practice, 10(2--3), 293--302.","author":"Donovan J.","year":"2008","unstructured":"Donovan , J. , Kilfeather , E. , & Buggy , F. M. ( 2008 ). eGovernment for innovative cities of the next generation: The ICING Project. Innovation: Management , Policy & Practice, 10(2--3), 293--302. Donovan, J., Kilfeather, E., & Buggy, F. M. (2008). eGovernment for innovative cities of the next generation: The ICING Project. Innovation: Management, Policy & Practice, 10(2--3), 293--302."},{"key":"e_1_3_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1108\/14637150510619902"},{"issue":"1","key":"e_1_3_2_1_39_1","first-page":"47","article-title":"Smart growth, smart cities, and the crisis at the pump a worldwide phenomenon","volume":"32","author":"Eger J. M.","year":"2009","unstructured":"Eger , J. M. ( 2009 ). Smart growth, smart cities, and the crisis at the pump a worldwide phenomenon . I-Ways , 32 ( 1 ), 47 -- 53 . Eger, J. M. (2009). Smart growth, smart cities, and the crisis at the pump a worldwide phenomenon. I-Ways, 32(1), 47--53.","journal-title":"I-Ways"},{"key":"e_1_3_2_1_40_1","first-page":"23","volume-title":"A. D'Atri & D. Sacc&agrave;& D. Sacc&agrave;\u00e0 (Eds.)","author":"Eger J. M.","year":"2010","unstructured":"Eger , J. M. , & Maggipinto , A. ( 2010 ). Technology as a tool of transformation: e-Cities and the rule of law . In A. D'Atri & D. Sacc&agrave;& D. Sacc&agrave;\u00e0 (Eds.) , Information Systems : People, Organizations , Institutions, and Technologies (pp. 23 -- 30 ). Berlin\/Heidelberg, Germany : Physica-Verlag . Eger, J. M., & Maggipinto, A. (2010). Technology as a tool of transformation: e-Cities and the rule of law. In A. D'Atri & D. Sacc&agrave;& D. Sacc&agrave;\u00e0 (Eds.), Information Systems: People, Organizations, Institutions, and Technologies (pp. 23--30). Berlin\/Heidelberg, Germany: Physica-Verlag."},{"key":"e_1_3_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.2307\/249437"},{"key":"e_1_3_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-6210.2006.00570.x"},{"key":"e_1_3_2_1_43_1","volume-title":"The Governance of Cyberspace (pp. 110--125).","author":"Frissen P.","year":"1997","unstructured":"Frissen , P. ( 1997 ). The virtual state: Postmodernisation, informatisation and public administration . In B. D. Loader (Ed.), The Governance of Cyberspace (pp. 110--125). New York : Routledge . Frissen, P. (1997). The virtual state: Postmodernisation, informatisation and public administration. In B. D. Loader (Ed.), The Governance of Cyberspace (pp. 110--125). New York: Routledge."},{"key":"e_1_3_2_1_44_1","volume-title":"Smart Cities: Ranking of European Medium-Sized Cities","author":"Giffinger R.","year":"2007","unstructured":"Giffinger , R. , Fertner , C. , Kramar , H. , Kalasek , R. , Pichler-Milanovi\u0107 , N. , & Meijers , E. ( 2007 ). Smart Cities: Ranking of European Medium-Sized Cities . Vienna, Austria : Centre of Regional Science (SRF), Vienna University of Technology . Available at http:\/\/www.smart-cities.eu\/download\/smart_cities_final_report.pdf. Giffinger, R., Fertner, C., Kramar, H., Kalasek, R., Pichler-Milanovi\u0107, N., & Meijers, E. (2007). Smart Cities: Ranking of European Medium-Sized Cities. Vienna, Austria: Centre of Regional Science (SRF), Vienna University of Technology. Available at http:\/\/www.smart-cities.eu\/download\/smart_cities_final_report.pdf."},{"issue":"12","key":"e_1_3_2_1_45_1","first-page":"7","article-title":"Smart Cities Ranking: An Effective Instrument for the Positioning of Cities","volume":"4","author":"Giffinger R.","year":"2010","unstructured":"Giffinger , R. , & Gudrun , H. ( 2010 ). Smart Cities Ranking: An Effective Instrument for the Positioning of Cities ? ACE: Architecture, City and Environment , 4 ( 12 ), 7 -- 25 . Available at http:\/\/upcommons.upc.edu\/revistes\/bitstream\/2099\/8550\/7\/ACE_12_SA_10.pdf. Giffinger, R., & Gudrun, H. (2010). Smart Cities Ranking: An Effective Instrument for the Positioning of Cities? ACE: Architecture, City and Environment, 4(12), 7--25. Available at http:\/\/upcommons.upc.edu\/revistes\/bitstream\/2099\/8550\/7\/ACE_12_SA_10.pdf.","journal-title":"ACE: Architecture, City and Environment"},{"key":"e_1_3_2_1_46_1","volume-title":"Proceedings of the 11th European Urban Research Association (EURA) Conference","author":"Giffinger R.","year":"2008","unstructured":"Giffinger , R. , Kramar , H. , & Haindl , G. ( 2008 ). The role of rankings in growing city competition . In Proceedings of the 11th European Urban Research Association (EURA) Conference , Milan, Italy, October 9--11. Giffinger, R., Kramar, H., & Haindl, G. (2008). The role of rankings in growing city competition. In Proceedings of the 11th European Urban Research Association (EURA) Conference, Milan, Italy, October 9--11."},{"key":"e_1_3_2_1_47_1","volume-title":"E-government success factors: Mapping practical tools to theoretical foundations Government Information Quarterly, 22(2), 187--216","author":"Gil-Garc\u00eda J. R.","year":"2005","unstructured":"Gil-Garc\u00eda , J. R. , & Pardo , T. A. ( 2005 ). E-government success factors: Mapping practical tools to theoretical foundations Government Information Quarterly, 22(2), 187--216 . Gil-Garc\u00eda, J. R., & Pardo, T. A. (2005). E-government success factors: Mapping practical tools to theoretical foundations Government Information Quarterly, 22(2), 187--216."},{"key":"e_1_3_2_1_48_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-6210.2007.00778.x"},{"key":"e_1_3_2_1_49_1","volume-title":"How to spread good ideas: A systematic review of the literature on diffusion, spread and sustainability of innovations in health service delivery and organisation","author":"Greenhalgh T.","year":"2004","unstructured":"Greenhalgh , T. , Robert , G. , Bate , P. , Kyriakadou , O. , MacFarlane , F. , & Peacock , R. ( 2004 a). How to spread good ideas: A systematic review of the literature on diffusion, spread and sustainability of innovations in health service delivery and organisation . London : National Health Service, Service Delivery & Organization Program . Greenhalgh, T., Robert, G., Bate, P., Kyriakadou, O., MacFarlane, F., & Peacock, R. (2004a). How to spread good ideas: A systematic review of the literature on diffusion, spread and sustainability of innovations in health service delivery and organisation. London: National Health Service, Service Delivery & Organization Program."},{"key":"e_1_3_2_1_50_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.0887-378X.2004.00325.x"},{"key":"e_1_3_2_1_51_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.socscimed.2004.12.001"},{"key":"e_1_3_2_1_52_1","volume-title":"Proceedings of the 2nd International Life Extension Technology Workshop","author":"Hall R. E.","year":"2000","unstructured":"Hall , R. E. ( 2000 ). The vision of a smart city . In Proceedings of the 2nd International Life Extension Technology Workshop , Paris, France , September 28. Hall, R. E. (2000). The vision of a smart city. In Proceedings of the 2nd International Life Extension Technology Workshop, Paris, France, September 28."},{"key":"e_1_3_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1147\/JRD.2010.2048257"},{"issue":"1","key":"e_1_3_2_1_54_1","first-page":"27","article-title":"Innovation in governance and public services: Past and present","volume":"25","author":"Hartley J.","year":"2005","unstructured":"Hartley , J. ( 2005 ). Innovation in governance and public services: Past and present . Public Money & Management , 25 ( 1 ), 27 -- 34 . Hartley, J. (2005). Innovation in governance and public services: Past and present. Public Money & Management, 25(1), 27--34.","journal-title":"Public Money & Management"},{"key":"e_1_3_2_1_55_1","doi-asserted-by":"publisher","DOI":"10.1080\/01972240290075039"},{"issue":"4","key":"e_1_3_2_1_56_1","first-page":"410","article-title":"Reinventing local governments and the e-government initiative","volume":"62","author":"Ho A. T.","year":"2002","unstructured":"Ho , A. T. ( 2002 ). Reinventing local governments and the e-government initiative . Public Administration Review , 62 ( 4 ), 410 -- 420 . Ho, A. T. (2002). Reinventing local governments and the e-government initiative. Public Administration Review, 62(4), 410--420.","journal-title":"Public Administration Review"},{"key":"e_1_3_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1080\/13604810802479126"},{"key":"e_1_3_2_1_58_1","volume-title":"Policy & Practice, 10(2--3), 224--234.","author":"Hospers G.-J.","year":"2008","unstructured":"Hospers , G.-J. ( 2008 ). Governance in innovative cities and the importance of branding. Innovation: Management , Policy & Practice, 10(2--3), 224--234. Hospers, G.-J. (2008). Governance in innovative cities and the importance of branding. Innovation: Management, Policy & Practice, 10(2--3), 224--234."},{"key":"e_1_3_2_1_59_1","volume-title":"Smarter Thinking for a Smarter Planet.","author":"IBM.","year":"2010","unstructured":"IBM. ( 2010 ). Smarter Thinking for a Smarter Planet. Available at http:\/\/www.ibm.com\/smarterplanet\/global\/files\/us__en_us__loud__ibmlbn0041_transtasman_book.pdf. IBM. (2010). Smarter Thinking for a Smarter Planet. Available at http:\/\/www.ibm.com\/smarterplanet\/global\/files\/us__en_us__loud__ibmlbn0041_transtasman_book.pdf."},{"key":"e_1_3_2_1_60_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-85204-9_12"},{"key":"e_1_3_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2007.79"},{"key":"e_1_3_2_1_62_1","doi-asserted-by":"publisher","DOI":"10.1147\/JRD.2010.2050540"},{"key":"e_1_3_2_1_63_1","volume-title":"Policy & Practice, 10(2--3), 146--155.","author":"Johnson B.","year":"2008","unstructured":"Johnson , B. ( 2008 ). Cities, systems of innovation and economic development. Innovation: Management , Policy & Practice, 10(2--3), 146--155. Johnson, B. (2008). Cities, systems of innovation and economic development. Innovation: Management, Policy & Practice, 10(2--3), 146--155."},{"key":"e_1_3_2_1_64_1","doi-asserted-by":"publisher","DOI":"10.1177\/009102600103000111"},{"key":"e_1_3_2_1_65_1","volume-title":"Informed and interconnected: A manifesto for smarter cities. Harvard Business School General Management Unit Working Paper, 09--141.","author":"Kanter R. M.","year":"2009","unstructured":"Kanter , R. M. , & Litow , S. S. ( 2009 ). Informed and interconnected: A manifesto for smarter cities. Harvard Business School General Management Unit Working Paper, 09--141. Available at http:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=1420236. Kanter, R. M., & Litow, S. S. (2009). Informed and interconnected: A manifesto for smarter cities. Harvard Business School General Management Unit Working Paper, 09--141. Available at http:\/\/papers.ssrn.com\/sol3\/papers.cfm?abstract_id=1420236."},{"key":"e_1_3_2_1_66_1","volume-title":"Proceedings of the Heinrich Reinermann Schrift fest, Post Graduate School of Administration","author":"Kramer K. L.","year":"2003","unstructured":"Kramer , K. L. ( 2003 , September 29). Information technology and administrative reform: Will the time after e-government be different? In Proceedings of the Heinrich Reinermann Schrift fest, Post Graduate School of Administration , Speyer, Germany. Kramer, K. L. (2003, September 29). Information technology and administrative reform: Will the time after e-government be different? In Proceedings of the Heinrich Reinermann Schrift fest, Post Graduate School of Administration, Speyer, Germany."},{"key":"e_1_3_2_1_67_1","doi-asserted-by":"publisher","DOI":"10.1002\/bult.1720310310"},{"key":"e_1_3_2_1_68_1","volume-title":"Policy & Practice, 10(2--3), 282--292.","author":"Lee S.","year":"2008","unstructured":"Lee , S. , Yigitcanlar , T. , Han , J. , & Leem , Y. ( 2008 ). Ubiquitous urban infrastructure: Infrastructure planning and development in Korea. Innovation: Management , Policy & Practice, 10(2--3), 282--292. Lee, S., Yigitcanlar, T., Han, J., & Leem, Y. (2008). Ubiquitous urban infrastructure: Infrastructure planning and development in Korea. Innovation: Management, Policy & Practice, 10(2--3), 282--292."},{"key":"e_1_3_2_1_69_1","doi-asserted-by":"publisher","DOI":"10.5172\/impp.12.2.138"},{"key":"e_1_3_2_1_70_1","volume-title":"Policy & Practice, 10(2--3), 136--145.","author":"Marceau J.","year":"2008","unstructured":"Marceau , J. ( 2008 ). Introduction: Innovation in the city and innovative cities. Innovation: Management , Policy & Practice, 10(2--3), 136--145. Marceau, J. (2008). Introduction: Innovation in the city and innovative cities. Innovation: Management, Policy & Practice, 10(2--3), 136--145."},{"key":"e_1_3_2_1_71_1","volume-title":"Policy & Practice, 10(2--3), 183--196.","author":"Martin R.","year":"2008","unstructured":"Martin , R. , & Simmie , J. ( 2008 ). Path dependence and local innovation systems in city-regions. Innovation: Management , Policy & Practice, 10(2--3), 183--196. Martin, R., & Simmie, J. (2008). Path dependence and local innovation systems in city-regions. Innovation: Management, Policy & Practice, 10(2--3), 183--196."},{"key":"e_1_3_2_1_72_1","volume-title":"Policy & Practice, 10(2--3), 257--268.","author":"McCarthy F.","year":"2008","unstructured":"McCarthy , F. , & Vickers , M. ( 2008 ). Digital natives, dropouts and refugees: Educational challenges for innovative cities. Innovation: Management , Policy & Practice, 10(2--3), 257--268. McCarthy, F., & Vickers, M. (2008). Digital natives, dropouts and refugees: Educational challenges for innovative cities. Innovation: Management, Policy & Practice, 10(2--3), 257--268."},{"key":"e_1_3_2_1_73_1","volume-title":"Policy & Practice, 10(2--3), 269--281.","author":"Mingardo G.","year":"2008","unstructured":"Mingardo , G. ( 2008 ). Cities and innovative urban transport policies. Innovation: Management , Policy & Practice, 10(2--3), 269--281. Mingardo, G. (2008). Cities and innovative urban transport policies. Innovation: Management, Policy & Practice, 10(2--3), 269--281."},{"key":"e_1_3_2_1_74_1","volume-title":"European Commission.","author":"Misuraca G.","year":"2010","unstructured":"Misuraca , G. ( 2010 ). Exploring emerging ICT-enabled governance models in European cities: Institute for Prospective Technology Studies (IPTS) , European Commission. Available at http:\/\/is.jrc.ec.europa.eu\/pages\/EAP\/EXPGOV.html. Misuraca, G. (2010). Exploring emerging ICT-enabled governance models in European cities: Institute for Prospective Technology Studies (IPTS), European Commission. Available at http:\/\/is.jrc.ec.europa.eu\/pages\/EAP\/EXPGOV.html."},{"key":"e_1_3_2_1_75_1","first-page":"168","volume-title":"M. A. Wimmer, J.-L. Chappelet, M. Janssen & H","author":"Misuraca G.","year":"2010","unstructured":"Misuraca , G. , Ferro , E. , & Caroleo , B. ( 2010 ). Assessing emerging ICT-enabled governance models in European cities: Results from a mapping survey . In M. A. Wimmer, J.-L. Chappelet, M. Janssen & H . J. Scholl (Eds.), Electronic Government : EGOV 2010 (Vol. 6228, pp. 168 -- 179 ). Berlin\/Heidelberg: Springer . Misuraca, G., Ferro, E., & Caroleo, B. (2010). Assessing emerging ICT-enabled governance models in European cities: Results from a mapping survey. In M. A. Wimmer, J.-L. Chappelet, M. Janssen & H. J. Scholl (Eds.), Electronic Government: EGOV 2010 (Vol. 6228, pp. 168--179). Berlin\/Heidelberg: Springer."},{"key":"e_1_3_2_1_76_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1365-2575.2005.00185.x"},{"key":"e_1_3_2_1_77_1","volume-title":"Innovations in the Public Sector","author":"Mulgan G.","year":"2003","unstructured":"Mulgan , G. , & Albury , D. ( 2003 ). Innovations in the Public Sector . London : Cabinet Office . Mulgan, G., & Albury, D. (2003). Innovations in the Public Sector. London: Cabinet Office."},{"key":"e_1_3_2_1_78_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0198-9715(03)00016-4"},{"issue":"5","key":"e_1_3_2_1_79_1","first-page":"28","article-title":"Smart communities","volume":"3","author":"Paquet G.","year":"2001","unstructured":"Paquet , G. ( 2001 ). Smart communities . LAC Carling Government's Review 3 ( 5 ), 28 -- 30 . Paquet, G. (2001). Smart communities. LAC Carling Government's Review 3(5), 28--30.","journal-title":"LAC Carling Government's Review"},{"key":"e_1_3_2_1_80_1","volume-title":"Government worth having: A briefing on interoperability for government leaders","author":"Pardo T. A.","year":"2008","unstructured":"Pardo , T. A. , & Burke , G. B. ( 2008 ). Government worth having: A briefing on interoperability for government leaders . Albany, NY : Center for Technology in Government, The Research Foundation of State University of New York . Available at http:\/\/www.ctg.albany.edu\/publications\/reports\/government_worth_having\/government_worth_having.pdf. Pardo, T. A., & Burke, G. B. (2008). Government worth having: A briefing on interoperability for government leaders. Albany, NY: Center for Technology in Government, The Research Foundation of State University of New York. Available at http:\/\/www.ctg.albany.edu\/publications\/reports\/government_worth_having\/government_worth_having.pdf."},{"key":"e_1_3_2_1_81_1","doi-asserted-by":"publisher","DOI":"10.1177\/0894439310392184"},{"key":"e_1_3_2_1_82_1","doi-asserted-by":"publisher","DOI":"10.1049\/cp:20070416"},{"key":"e_1_3_2_1_83_1","doi-asserted-by":"publisher","DOI":"10.1504\/IJIRD.2009.022730"},{"key":"e_1_3_2_1_84_1","volume-title":"Policy & Practice, 10(2--3), 303--315.","author":"Pinnegar S.","year":"2008","unstructured":"Pinnegar , S. , Marceau , J. , & Randolph , B. ( 2008 ). Innovation for a carbon-constrained city: Challenges for the built environment industry. Innovation: Management , Policy & Practice, 10(2--3), 303--315. Pinnegar, S., Marceau, J., & Randolph, B. (2008). Innovation for a carbon-constrained city: Challenges for the built environment industry. Innovation: Management, Policy & Practice, 10(2--3), 303--315."},{"key":"e_1_3_2_1_85_1","doi-asserted-by":"publisher","DOI":"10.5172\/impp.12.2.122"},{"key":"e_1_3_2_1_86_1","doi-asserted-by":"crossref","DOI":"10.1007\/3-7908-1746-5","volume-title":"Governance of Communication Networks: Connecting Societies and Markets with IT","author":"Preissl B.","year":"2006","unstructured":"Preissl , B. , & Mueller , J. (Eds.). ( 2006 ). Governance of Communication Networks: Connecting Societies and Markets with IT . Heidelberg, Germany : Physica-Verlag . Preissl, B., & Mueller, J. (Eds.). (2006). Governance of Communication Networks: Connecting Societies and Markets with IT. Heidelberg, Germany: Physica-Verlag."},{"key":"e_1_3_2_1_87_1","doi-asserted-by":"publisher","DOI":"10.1108\/10748120110424816"},{"key":"e_1_3_2_1_88_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF01405730"},{"issue":"1","key":"e_1_3_2_1_89_1","first-page":"31","article-title":"Creating a strategic IT architecture competency: Learning in stages","volume":"2","author":"Ross J. W.","year":"2003","unstructured":"Ross , J. W. ( 2003 ). Creating a strategic IT architecture competency: Learning in stages . MIS Quarterly Executive , 2 ( 1 ), 31 -- 43 . Ross, J. W. (2003). Creating a strategic IT architecture competency: Learning in stages. MIS Quarterly Executive, 2(1), 31--43.","journal-title":"MIS Quarterly Executive"},{"key":"e_1_3_2_1_90_1","volume-title":"Enterprise Architecture as Strategy: Creating a Foundation for Business Execution","author":"Ross J. W.","year":"2006","unstructured":"Ross , J. W. , Weill , P. , & Robertson , D. ( 2006 ). Enterprise Architecture as Strategy: Creating a Foundation for Business Execution . Boston : Harvard Business School Press . Ross, J. W., Weill, P., & Robertson, D. (2006). Enterprise Architecture as Strategy: Creating a Foundation for Business Execution. Boston: Harvard Business School Press."},{"key":"e_1_3_2_1_91_1","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2005.336"},{"key":"e_1_3_2_1_92_1","doi-asserted-by":"publisher","DOI":"10.1080\/01900690701402668"},{"key":"e_1_3_2_1_93_1","doi-asserted-by":"publisher","DOI":"10.1080\/01900698508524487"},{"key":"e_1_3_2_1_94_1","volume-title":"Growing Up Digital: The Rise of the Net Generation","author":"Tapscott D.","year":"1998","unstructured":"Tapscott , D. ( 1998 ). Growing Up Digital: The Rise of the Net Generation . New York : McGraw-Hill . Tapscott, D. (1998). Growing Up Digital: The Rise of the Net Generation. New York: McGraw-Hill."},{"key":"e_1_3_2_1_95_1","doi-asserted-by":"publisher","DOI":"10.1111\/1468-2370.00062"},{"key":"e_1_3_2_1_96_1","volume-title":"The Smart City Vision: How Innovation and ICT Can Build Smart, \"Livable","author":"Toppeta D.","year":"2010","unstructured":"Toppeta , D. ( 2010 ). The Smart City Vision: How Innovation and ICT Can Build Smart, \"Livable \", Sustainable Cities : The Innovation Knowledge Foundation . Available at http:\/\/www.thinkinnovation.org\/file\/research\/23\/en\/Toppeta_Report_005_2010.pdf. Toppeta, D. (2010). The Smart City Vision: How Innovation and ICT Can Build Smart, \"Livable\", Sustainable Cities: The Innovation Knowledge Foundation. Available at http:\/\/www.thinkinnovation.org\/file\/research\/23\/en\/Toppeta_Report_005_2010.pdf."},{"key":"e_1_3_2_1_97_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-0491.2006.00315.x"},{"key":"e_1_3_2_1_98_1","doi-asserted-by":"publisher","DOI":"10.1108\/14684520510628918"},{"key":"e_1_3_2_1_99_1","volume-title":"Policy & Practice, 10(2--3), 197--210.","author":"van Winden W.","year":"2008","unstructured":"van Winden , W. ( 2008 ). Urban governance in the knowledge-based economy: Challenges for different city types. Innovation: Management , Policy & Practice, 10(2--3), 197--210. van Winden, W. (2008). Urban governance in the knowledge-based economy: Challenges for different city types. Innovation: Management, Policy & Practice, 10(2--3), 197--210."},{"key":"e_1_3_2_1_100_1","doi-asserted-by":"publisher","DOI":"10.1093\/jopart\/muq043"},{"key":"e_1_3_2_1_101_1","volume-title":"Its Drivers, and the Role of the","author":"Washburn D.","year":"2010","unstructured":"Washburn , D. , Sindhu , U. , Balaouras , S. , Dines , R. A. , Hayes , N. M. , & Nelson , L. E. ( 2010 ). Helping CIOs Understand \"Smart City\" Initiatives: Defining the Smart City , Its Drivers, and the Role of the CIO. Cambridge, MA : Forrester Research, Inc . Available at http:\/\/public.dhe.ibm.com\/partnerworld\/pub\/smb\/smarterplanet\/forr_help_cios_und_smart_city_initiatives.pdf. Washburn, D., Sindhu, U., Balaouras, S., Dines, R. A., Hayes, N. M., & Nelson, L. E. (2010). Helping CIOs Understand \"Smart City\" Initiatives: Defining the Smart City, Its Drivers, and the Role of the CIO. Cambridge, MA: Forrester Research, Inc. Available at http:\/\/public.dhe.ibm.com\/partnerworld\/pub\/smb\/smarterplanet\/forr_help_cios_und_smart_city_initiatives.pdf."},{"key":"e_1_3_2_1_102_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-6210.2007.00866.x"},{"key":"e_1_3_2_1_103_1","volume-title":"IT Governance: How Top Performers Manage IT Decision Rights for Superior Results","author":"Weill P.","year":"2004","unstructured":"Weill , P. , & Ross , J. W. ( 2004 ). IT Governance: How Top Performers Manage IT Decision Rights for Superior Results . Boston : Harvard Business School Press . Weill, P., & Ross, J. W. (2004). IT Governance: How Top Performers Manage IT Decision Rights for Superior Results. Boston: Harvard Business School Press."},{"issue":"1","key":"e_1_3_2_1_104_1","first-page":"23","article-title":"What went wrong? Unsuccessful information technology projects","volume":"7","author":"Whittaker B.","year":"1999","unstructured":"Whittaker , B. ( 1999 ). What went wrong? Unsuccessful information technology projects . Information Management & Computer Society , 7 ( 1 ), 23 -- 29 . Whittaker, B. (1999). What went wrong? Unsuccessful information technology projects. Information Management & Computer Society, 7(1), 23--29.","journal-title":"Information Management & Computer Society"},{"key":"e_1_3_2_1_105_1","volume-title":"Policy & Practice, 10(2--3), 170--182.","author":"Wolfe D. A.","year":"2008","unstructured":"Wolfe , D. A. , & Bramwell , A. ( 2008 ). Innovation, creativity and governance: Social dynamics of economic performance in city-regions. Innovation: Management , Policy & Practice, 10(2--3), 170--182. Wolfe, D. A., & Bramwell, A. (2008). Innovation, creativity and governance: Social dynamics of economic performance in city-regions. Innovation: Management, Policy & Practice, 10(2--3), 170--182."},{"key":"e_1_3_2_1_106_1","doi-asserted-by":"publisher","DOI":"10.1007\/s11277-009-9693-4"},{"key":"e_1_3_2_1_107_1","volume-title":"Leadership in Organizations","author":"Yukl G. A.","year":"2002","unstructured":"Yukl , G. A. ( 2002 ). Leadership in Organizations ( 5 th ed.). Upper Saddle River, NJ : Prentice Hall . Yukl, G. A. (2002). Leadership in Organizations (5th ed.). Upper Saddle River, NJ: Prentice Hall.","edition":"5"},{"key":"e_1_3_2_1_108_1","doi-asserted-by":"publisher","DOI":"10.1068\/b3311"}],"event":{"name":"ICEGOV '11: 5th International Conference on Theory and Practice of Electronic Governance","location":"Tallinn Estonia","acronym":"ICEGOV '11"},"container-title":["Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2072069.2072100","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2072069.2072100","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T10:05:56Z","timestamp":1750241156000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2072069.2072100"}},"subtitle":["focusing on management, policy, and context"],"short-title":[],"issued":{"date-parts":[[2011,9,26]]},"references-count":108,"alternative-id":["10.1145\/2072069.2072100","10.1145\/2072069"],"URL":"https:\/\/doi.org\/10.1145\/2072069.2072100","relation":{},"subject":[],"published":{"date-parts":[[2011,9,26]]},"assertion":[{"value":"2011-09-26","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}