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Interact."],"published-print":{"date-parts":[[2012,3]]},"abstract":"<jats:p>\n            Multi-user interfaces are said to provide \u201cnatural\u201d interaction in supporting collaboration, compared to individual and noncolocated technologies. We identify three mechanisms accounting for the success of such interfaces: high\n            <jats:italic>awareness<\/jats:italic>\n            of others' actions and intentions, high\n            <jats:italic>control<\/jats:italic>\n            over the interface, and high\n            <jats:italic>availability of background information<\/jats:italic>\n            . We challenge the idea that interaction over such interfaces is necessarily \u201cnatural\u201d and argue that everyday interaction involves constraints on awareness, control, and availability. These constraints help people interact more smoothly. We draw from social developmental psychology to characterize the design of multi-user interfaces in terms of how constraints on these mechanisms can be best used to promote collaboration. 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