{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:24:52Z","timestamp":1750307092482,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":26,"publisher":"ACM","license":[{"start":{"date-parts":[[2011,6,22]],"date-time":"2011-06-22T00:00:00Z","timestamp":1308700800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2011,6,22]]},"DOI":"10.1145\/2347504.2347570","type":"proceedings-article","created":{"date-parts":[[2012,8,14]],"date-time":"2012-08-14T12:18:56Z","timestamp":1344946736000},"page":"1-8","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":3,"title":["Design adventures in public sector"],"prefix":"10.1145","author":[{"given":"Kirsi","family":"Hakio","sequence":"first","affiliation":[{"name":"Aalto University School of Art and Design, Helsinki"}]},{"given":"Tuuli","family":"Mattelm\u00e4ki","sequence":"additional","affiliation":[{"name":"Aalto University School of Art and Design, Helsinki"}]}],"member":"320","published-online":{"date-parts":[[2011,6,22]]},"reference":[{"volume-title":"Second Nordic Conference on Service Design and Service Innovation. ServDes","year":"2010","author":"Bailey S.","key":"e_1_3_2_1_1_1"},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.2307\/41166446"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1145\/1147261.1147271"},{"key":"e_1_3_2_1_4_1","unstructured":"Brown T. 2009. Change by design. How design thinking transforms organizations and inspires innovation. Harper Collins Publishers. New York. USA  Brown T. 2009. Change by design. How design thinking transforms organizations and inspires innovation. Harper Collins Publishers. New York. USA"},{"key":"e_1_3_2_1_5_1","unstructured":"Buchanan D. Huczynski A. 2004. Organizational Behaviour. An Introductory Text. Pearson Education Ltd. England 2--9.  Buchanan D. Huczynski A. 2004. Organizational Behaviour. An Introductory Text. Pearson Education Ltd. England 2--9."},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.2307\/1511637"},{"key":"e_1_3_2_1_7_1","unstructured":"Burns C. Cottam H. Vanstone C. Winhall J. 2006. RED PAPER 02 Transformation Design. Design Council United Kingdom. DOI= http:\/\/www.designcouncil.info\/mt\/RED\/transformationdesign\/TransformationDesignFinalDraft.pdf  Burns C. Cottam H. Vanstone C. Winhall J. 2006. RED PAPER 02 Transformation Design. Design Council United Kingdom. DOI= http:\/\/www.designcouncil.info\/mt\/RED\/transformationdesign\/TransformationDesignFinalDraft.pdf"},{"volume-title":"Boland &amp","author":"Coughlan P.","key":"e_1_3_2_1_8_1"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"crossref","unstructured":"Fulton Suri J. 2003. The experience of evolution: developments in design practice. The Design Journal vol6 no2. Ashgate publishing U. K. 39--48  Fulton Suri J. 2003. The experience of evolution: developments in design practice. The Design Journal vol6 no2. Ashgate publishing U. K. 39--48","DOI":"10.2752\/146069203789355471"},{"volume-title":"Participatory Innovation Conference. 13th-15th","year":"2011","author":"Hakio K.","key":"e_1_3_2_1_10_1"},{"key":"e_1_3_2_1_11_1","unstructured":"Halse J. Brandt E. Clark B. and Binder T. (editors) 2010. Rehearsing the Future. The Danish Design School Press.  Halse J. Brandt E. Clark B. and Binder T. (editors) 2010. Rehearsing the Future. The Danish Design School Press."},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1948-7169.2008.tb00124.x"},{"key":"e_1_3_2_1_13_1","unstructured":"Johansson M. 2005. Participatory Inquiry -- Collaborative Design. PhD Dissertation School of Engineering Blekinge Institute of Technology Sweden.  Johansson M. 2005. Participatory Inquiry -- Collaborative Design. PhD Dissertation School of Engineering Blekinge Institute of Technology Sweden."},{"volume-title":"Conference Proceedings of the 8th Conference of the European Academy of Design, Aberdeen, Scotland.","year":"2009","author":"Junginger S.","key":"e_1_3_2_1_14_1"},{"key":"e_1_3_2_1_15_1","unstructured":"Koskinen I. Battarbee K. Mattelm\u00e4ki T. 2003. Empathic Design. User Experience in Product Design. IT Press Finland  Koskinen I. Battarbee K. Mattelm\u00e4ki T. 2003. Empathic Design. User Experience in Product Design. IT Press Finland"},{"key":"e_1_3_2_1_16_1","article-title":"Spark Innovation through Emphatic Design","author":"Leyonard D.","year":"1997","journal-title":"Harward. Business Review"},{"key":"e_1_3_2_1_17_1","unstructured":"Lockwood T. (ed.) 2010. Design Thinking: Integrating innovation customer experience and brand value. Allworth Press. USA  Lockwood T. (ed.) 2010. Design Thinking: Integrating innovation customer experience and brand value. Allworth Press. USA"},{"key":"e_1_3_2_1_18_1","unstructured":"Mattelm\u00e4ki T. Hasu M. Ylirisku S. 2009. Creating Mockups of Strategic Partnership. International Association of Societies of Design Research IASDR 09 Seoul Korea.18--22 Nov. 2009  Mattelm\u00e4ki T. Hasu M. Ylirisku S. 2009. Creating Mockups of Strategic Partnership. International Association of Societies of Design Research IASDR 09 Seoul Korea.18--22 Nov. 2009"},{"key":"e_1_3_2_1_19_1","unstructured":"Mattelm\u00e4ki T. 2006. Design Probes. Doctoral Thesis. University of Art and Design Helsinki Helsinki.  Mattelm\u00e4ki T. 2006. Design Probes. Doctoral Thesis. University of Art and Design Helsinki Helsinki."},{"key":"e_1_3_2_1_20_1","unstructured":"Martin R. 2009. The Design of Business. Why Design Thinking is the next competitive advantage. Harvard Business Press. USA  Martin R. 2009. The Design of Business. Why Design Thinking is the next competitive advantage. Harvard Business Press. USA"},{"key":"e_1_3_2_1_21_1","unstructured":"Osterwalder A. Pigneur Y. 2009. Business Model Generation. Self published. Modderman Drukwerk Amsterdam. The Netherlands.  Osterwalder A. Pigneur Y. 2009. Business Model Generation. Self published. Modderman Drukwerk Amsterdam. The Netherlands."},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"crossref","unstructured":"Sanders E. 2000. Generative tools for CoDesigning. In Collaborative Design Scrivner S. Ball L. and Woodcook A. (eds) Springer-Verlag London Limited. DOI=http:\/\/www.maketools.com\/pdfs\/GenerativeToolsforCoDesiging_Sanders_00.pdf  Sanders E. 2000. Generative tools for CoDesigning. In Collaborative Design Scrivner S. Ball L. and Woodcook A. (eds) Springer-Verlag London Limited. DOI=http:\/\/www.maketools.com\/pdfs\/GenerativeToolsforCoDesiging_Sanders_00.pdf","DOI":"10.1007\/978-1-4471-0779-8_1"},{"key":"e_1_3_2_1_23_1","unstructured":"Sanders E. Dandavate U. 1999. Design for experiencing: New tools. In Overbeeke C. J. &Hekkert P. (eds) Proceedings of the first international conference on design and emotion. TU Delft. The Netherlands 87--92.  Sanders E. Dandavate U. 1999. Design for experiencing: New tools. In Overbeeke C. J. &Hekkert P. (eds) Proceedings of the first international conference on design and emotion. TU Delft. The Netherlands 87--92."},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1145\/1551788.1551843"},{"key":"e_1_3_2_1_25_1","unstructured":"Vaajakallio K Lee J. J. Mattelm\u00e4ki T. (2008). Co-Designing Design Factory. Design Factory workshop report. Department of Design Research University of Art and Design Helsinki. DOI= http:\/\/designresearch.uiah.fi\/tutpor\/img\/lib\/DFworkshops_report.pdf  Vaajakallio K Lee J. J. Mattelm\u00e4ki T. (2008). Co-Designing Design Factory. Design Factory workshop report. Department of Design Research University of Art and Design Helsinki. DOI= http:\/\/designresearch.uiah.fi\/tutpor\/img\/lib\/DFworkshops_report.pdf"},{"key":"e_1_3_2_1_26_1","unstructured":"Vaajakallio K. Forthcoming dissertation. Aalto University School of Art and Design. Helsinki.  Vaajakallio K. Forthcoming dissertation. Aalto University School of Art and Design. Helsinki."}],"event":{"name":"DPPI '11: Designing Pleasurable Products and Interfaces","sponsor":["SIGMM ACM Special Interest Group on Multimedia","SIGCHI ACM Special Interest Group on Computer-Human Interaction","SIGDOC ACM Special Interest Group for Design of Communications"],"location":"Milano Italy","acronym":"DPPI '11"},"container-title":["Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2347504.2347570","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2347504.2347570","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T09:34:36Z","timestamp":1750239276000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2347504.2347570"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2011,6,22]]},"references-count":26,"alternative-id":["10.1145\/2347504.2347570","10.1145\/2347504"],"URL":"https:\/\/doi.org\/10.1145\/2347504.2347570","relation":{},"subject":[],"published":{"date-parts":[[2011,6,22]]},"assertion":[{"value":"2011-06-22","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}