{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,29]],"date-time":"2026-09-29T14:53:16Z","timestamp":1790693596069,"version":"4.1.0"},"publisher-location":"New York, NY, USA","reference-count":8,"publisher":"ACM","license":[{"start":{"date-parts":[[2012,9,3]],"date-time":"2012-09-03T00:00:00Z","timestamp":1346630400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2012,9,3]]},"DOI":"10.1145\/2351676.2351735","type":"proceedings-article","created":{"date-parts":[[2012,9,4]],"date-time":"2012-09-04T12:51:11Z","timestamp":1346763071000},"page":"318-321","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":27,"title":["Healing online service systems via mining historical issue repositories"],"prefix":"10.1145","author":[{"given":"Rui","family":"Ding","sequence":"first","affiliation":[{"name":"Microsoft Research, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Qiang","family":"Fu","sequence":"additional","affiliation":[{"name":"Microsoft Research, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jian-Guang","family":"Lou","sequence":"additional","affiliation":[{"name":"Microsoft Research, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Qingwei","family":"Lin","sequence":"additional","affiliation":[{"name":"Microsoft Research, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Dongmei","family":"Zhang","sequence":"additional","affiliation":[{"name":"Microsoft Research, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Jiajun","family":"Shen","sequence":"additional","affiliation":[{"name":"Shanghai Jiao Tong University, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Tao","family":"Xie","sequence":"additional","affiliation":[{"name":"North Carolina State University, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2012,9,3]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1145\/1595696.1595766"},{"key":"e_1_3_2_1_2_1","unstructured":"D. Cannon and David Wheeldon. The stationery office. ITIL Service Operation. ISBN 9780113310463.  D. Cannon and David Wheeldon. The stationery office. ITIL Service Operation. ISBN 9780113310463."},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1145\/1370175.1370220"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1145\/1095810.1095821"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/1402958.1402970"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.5555\/829520.830878"},{"key":"e_1_3_2_1_7_1","first-page":"24","volume-title":"USENIX ATC\u201910","author":"Lou J.G.","year":"2010","unstructured":"J.G. Lou , Q. Fu , S.Q. Yang , Y. Xu and J. Li . Mining invariants from console logs for system problem detection . USENIX ATC\u201910 , pages 24 - 24 , 2010 . J.G. Lou, Q. Fu, S.Q. Yang, Y. Xu and J. Li. Mining invariants from console logs for system problem detection. USENIX ATC\u201910, pages 24-24, 2010."},{"key":"e_1_3_2_1_8_1","volume-title":"GLOBECOM\u201901","author":"Xie W.","year":"2001","unstructured":"W. Xie , H.R. Sun , Y.H. Cao , and K.S. Trivedi . Modeling of online service availability perceived by web users , GLOBECOM\u201901 , 2001 . W. Xie, H.R. Sun, Y.H. Cao, and K.S. Trivedi. Modeling of online service availability perceived by web users, GLOBECOM\u201901, 2001."}],"event":{"name":"ASE'12: IEEE\/ACM International Conference on Automated Software Engineering","location":"Essen Germany","acronym":"ASE'12","sponsor":["SIGSOFT ACM Special Interest Group on Software Engineering","SIGAI ACM Special Interest Group on Artificial Intelligence","Universit\u00e4t Duisburg Essen Universit\u00e4t Duisburg Essen","TCSE IEEE Computer Society's Tech. Council on Software Engin."]},"container-title":["Proceedings of the 27th IEEE\/ACM International Conference on Automated Software Engineering"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2351676.2351735","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2351676.2351735","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T09:34:24Z","timestamp":1750239264000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2351676.2351735"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,9,3]]},"references-count":8,"alternative-id":["10.1145\/2351676.2351735","10.1145\/2351676"],"URL":"https:\/\/doi.org\/10.1145\/2351676.2351735","relation":{},"subject":[],"published":{"date-parts":[[2012,9,3]]},"assertion":[{"value":"2012-09-03","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}