{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,5]],"date-time":"2026-03-05T22:15:26Z","timestamp":1772748926114,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":25,"publisher":"ACM","license":[{"start":{"date-parts":[[2012,9,21]],"date-time":"2012-09-21T00:00:00Z","timestamp":1348185600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2012,9,21]]},"DOI":"10.1145\/2371574.2371593","type":"proceedings-article","created":{"date-parts":[[2012,9,25]],"date-time":"2012-09-25T23:48:43Z","timestamp":1348616923000},"page":"113-122","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":15,"title":["Soft trust and mCommerce shopping behaviours"],"prefix":"10.1145","author":[{"given":"Serena","family":"Hillman","sequence":"first","affiliation":[{"name":"Simon Fraser University, Surrey, British Columbia, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Carman","family":"Neustaedter","sequence":"additional","affiliation":[{"name":"Simon Fraser University, Surrey, British Columbia, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"John","family":"Bowes","sequence":"additional","affiliation":[{"name":"Simon Fraser University, Surrey, British Columbia, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Alissa","family":"Antle","sequence":"additional","affiliation":[{"name":"Simon Fraser University, Surrey, British Columbia, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2012,9,21]]},"reference":[{"key":"e_1_3_2_1_1_1","volume-title":"Accessed","author":"Amazon","year":"2011","unstructured":"Amazon .com Announces Second Quarter Sales up 41% to $6.57 Billion , http:\/\/phx.corporateir.net\/phoenix.zhtml?c=176060&p=irolnewsArticle&ID=1451043&highlight= , Accessed Sept 2011 . Amazon.com Announces Second Quarter Sales up 41% to $6.57 Billion, http:\/\/phx.corporateir.net\/phoenix.zhtml?c=176060&p=irolnewsArticle&ID=1451043&highlight=, Accessed Sept 2011."},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/1240866.1240998"},{"key":"e_1_3_2_1_3_1","volume-title":"Accessed","author":"Bloomberg Business Week","year":"2011","unstructured":"Bloomberg Business Week , http:\/\/www.businessweek.com\/news\/2011-01-20\/ebay-shares-rise-after-2011-forecasts-top-estimates.html , Accessed Sept 2011 . Bloomberg Business Week, http:\/\/www.businessweek.com\/news\/2011-01-20\/ebay-shares-rise-after-2011-forecasts-top-estimates.html, Accessed Sept 2011."},{"key":"e_1_3_2_1_4_1","unstructured":"comScore July 2011 U.S. Mobile Subscriber Market Share http:\/\/www.comscore.com\/Press_Events\/Press_Releases\/2011\/8\/comScore_Reports_July_2011_U.S._Mobile_Subscriber_Market_Share Access Sept 2011.  comScore July 2011 U.S. Mobile Subscriber Market Share http:\/\/www.comscore.com\/Press_Events\/Press_Releases\/2011\/8\/comScore_Reports_July_2011_U.S._Mobile_Subscriber_Market_Share Access Sept 2011."},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1287\/isre.13.3.334.81"},{"issue":"3","key":"e_1_3_2_1_6_1","first-page":"307","volume":"3","author":"Head M.","year":"2002","unstructured":"Head , M. and Hassanein , \"Trust in e-Commerce: Evaluating the Impact of Third-Party Seals\" , Quarterly Journal of Electronic Commerce , 3 ( 3 ), ( 2002 ), 307 -- 325 . Head, M. and Hassanein, \"Trust in e-Commerce: Evaluating the Impact of Third-Party Seals\", Quarterly Journal of Electronic Commerce, 3(3), (2002), 307--325.","journal-title":"Quarterly Journal of Electronic Commerce"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753631"},{"key":"e_1_3_2_1_8_1","first-page":"31","author":"Luo X.","year":"2002","unstructured":"Luo , X. , Trust Production and Privacy Concerns on the Internet - A Framework Based on Relationship Marketing & Social Exchange Theory , IMM , 31 , ( 2002 ). Luo, X., Trust Production and Privacy Concerns on the Internet - A Framework Based on Relationship Marketing & Social Exchange Theory, IMM, 31, (2002).","journal-title":"IMM"},{"key":"e_1_3_2_1_9_1","volume-title":"August","author":"Lumsden J.","year":"2006","unstructured":"Lumsden , J. , MacKay , L. , \" How Does Personality Affect Trust in B2C e-Commerce?\" , National Research Council of Canada , August , ( 2006 ). Lumsden, J., MacKay, L., \"How Does Personality Affect Trust in B2C e-Commerce?\", National Research Council of Canada, August, (2006)."},{"key":"e_1_3_2_1_10_1","volume-title":"September 13","author":"McCabe L.","year":"2010","unstructured":"McCabe , L. , \" What is Mobile Commerce, and Why Should You Care ?\" , Small Business Computing.com , September 13 , ( 2010 ). McCabe, L., \"What is Mobile Commerce, and Why Should You Care?\", Small Business Computing.com, September 13, (2010)."},{"key":"e_1_3_2_1_11_1","volume-title":"Tsinghua Science Technology, 13(3)","author":"Min Q.","year":"2008","unstructured":"Min , Q. , Ji , S. , and Qu , G. , Mobile Commerce User Acceptance Study in China: A Revised UTAUT Model , Tsinghua Science Technology, 13(3) , ( 2008 ). Min, Q., Ji, S., and Qu, G., Mobile Commerce User Acceptance Study in China: A Revised UTAUT Model, Tsinghua Science Technology, 13(3), (2008)."},{"key":"e_1_3_2_1_12_1","volume-title":"Accessed","author":"Mobile Commerce Daily","year":"2011","unstructured":"Mobile Commerce Daily , http:\/\/www.mobilecommercedaily.com\/2011\/06\/27\/paypal-predicts-3b-in-mobile-payments-in-2011 , Accessed Sept 2011 . Mobile Commerce Daily, http:\/\/www.mobilecommercedaily.com\/2011\/06\/27\/paypal-predicts-3b-in-mobile-payments-in-2011, Accessed Sept 2011."},{"key":"e_1_3_2_1_13_1","unstructured":"Mulpuru S. Mobile Commerce Forecast. Forrester Research http:\/\/forrester.com\/rb\/Research\/mobile_commerce_forecast_2011_to_2016\/q\/id\/58616\/t\/2 (2011).  Mulpuru S. Mobile Commerce Forecast. Forrester Research http:\/\/forrester.com\/rb\/Research\/mobile_commerce_forecast_2011_to_2016\/q\/id\/58616\/t\/2 (2011)."},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2005.05.003"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1145\/1518701.1518951"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/1124772.1124900"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1145\/1240624.1240754"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1145\/634067.634271"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/358916.358991"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1145\/953460.953483"},{"key":"e_1_3_2_1_21_1","volume-title":"Basics of Qualitative Research","author":"Strauss A.","year":"1998","unstructured":"Strauss , A. and Corbin , J . Basics of Qualitative Research , 2 nd Edition, Sage Publications ( 1998 ). Strauss, A. and Corbin, J. Basics of Qualitative Research, 2nd Edition, Sage Publications (1998).","edition":"2"},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00779-004-0263-1"},{"key":"e_1_3_2_1_23_1","first-page":"36","author":"Tauber E.","year":"1972","unstructured":"Tauber , E. , \" Marketing Notes and Communication: Why Do People Shop?\" , Journal of Marketing , 36 , ( 1972 ). Tauber, E., \"Marketing Notes and Communication: Why Do People Shop?\", Journal of Marketing, 36, (1972).","journal-title":"Journal of Marketing"},{"key":"e_1_3_2_1_24_1","first-page":"30","volume-title":"The Mobile Commerce Prospects","author":"Tiwari R.","year":"2008","unstructured":"Tiwari , R. and Buse , S. , The Mobile Commerce Prospects , Hamberg University Press , pp. 30 -- 31 , ( 2008 ). Tiwari, R. and Buse, S., The Mobile Commerce Prospects, Hamberg University Press, pp. 30--31, (2008)."},{"key":"e_1_3_2_1_25_1","volume-title":"Research in Organizational Behavior, 8","author":"Zucker L.","year":"1986","unstructured":"Zucker L. Production of Trust: Institutional Source of Economic Structure: 1804--1920 , Research in Organizational Behavior, 8 , JAI Press ( 1986 ), 53--11. Zucker L. Production of Trust: Institutional Source of Economic Structure: 1804--1920, Research in Organizational Behavior, 8, JAI Press (1986), 53--11."}],"event":{"name":"MobileHCI '12: 14th International Conference on Human Computer Interaction with Mobile Devices and Services","location":"San Francisco California USA","acronym":"MobileHCI '12","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2371574.2371593","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2371574.2371593","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T09:21:22Z","timestamp":1750238482000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2371574.2371593"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2012,9,21]]},"references-count":25,"alternative-id":["10.1145\/2371574.2371593","10.1145\/2371574"],"URL":"https:\/\/doi.org\/10.1145\/2371574.2371593","relation":{},"subject":[],"published":{"date-parts":[[2012,9,21]]},"assertion":[{"value":"2012-09-21","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}