{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:24:47Z","timestamp":1750307087372,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":29,"publisher":"ACM","license":[{"start":{"date-parts":[[2012,10,3]],"date-time":"2012-10-03T00:00:00Z","timestamp":1349222400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2012,10,3]]},"DOI":"10.1145\/2379057.2379100","type":"proceedings-article","created":{"date-parts":[[2012,10,4]],"date-time":"2012-10-04T20:18:52Z","timestamp":1349381932000},"page":"219-226","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Designing hospital metrics"],"prefix":"10.1145","author":[{"given":"Brenton","family":"Faber","sequence":"first","affiliation":[{"name":"Worcester Polytechnic Institute, Worcester, MA, USA"}]},{"given":"Adhish","family":"Rajkarnikar","sequence":"additional","affiliation":[{"name":"Kennedy Health Alliance, Stratford, NJ, USA"}]}],"member":"320","published-online":{"date-parts":[[2012,10,3]]},"reference":[{"volume-title":"America: Individual and contextual indicators\" in Changing the U.S. Health Care System: Key Issues in Health Services Policy and Management","year":"2007","author":"Andersen R.","key":"e_1_3_2_1_1_1"},{"key":"e_1_3_2_1_2_1","unstructured":"Baker S. 2008. The Numerati. Boston and New York: Mariner Books Houghton Mifflin Harcourt. Baker S. 2008. The Numerati. Boston and New York: Mariner Books Houghton Mifflin Harcourt."},{"key":"e_1_3_2_1_3_1","unstructured":"Berger S. 2005. The Power of Clinical and Financial Metrics. ACHE Management Series Health Administration Press. Chicago IL. Berger S. 2005. The Power of Clinical and Financial Metrics. ACHE Management Series Health Administration Press. Chicago IL."},{"key":"e_1_3_2_1_4_1","first-page":"1","volume-title":"IPCC","author":"Blokzijl W.","year":"2007"},{"volume-title":"San Francisco: John Wiley & Sons, 591--608.","year":"2007","author":"Breslow L.","key":"e_1_3_2_1_5_1"},{"volume-title":"Overtreated: Why too much medicine is making us sicker and poorer.","year":"2007","author":"Brownlee S.","key":"e_1_3_2_1_6_1"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"crossref","unstructured":"Caldwell J. 2009. \"Safety icons and usability: A Peircean reanalysis \" Professional Communication Conference. IPCC IEEE International 1--8 doi: 10.1109\/IPCC.2009.5208720 URL: http:\/\/ieeexplore.ieee.org\/stamp\/stamp.jsp?tp=&arnumber=5208720&isnumber=5208666 Caldwell J. 2009. \"Safety icons and usability: A Peircean reanalysis \" Professional Communication Conference. IPCC IEEE International 1--8 doi: 10.1109\/IPCC.2009.5208720 URL: http:\/\/ieeexplore.ieee.org\/stamp\/stamp.jsp?tp=&arnumber=5208720&isnumber=5208666","DOI":"10.1109\/IPCC.2009.5208720"},{"key":"e_1_3_2_1_8_1","unstructured":"Chalice R. 2007. Improving Healthcare Using Toyota Lean Production Methods: 46 Steps for Improvement 2nd ed. Milwaukee WI: ASQ Quality Press. Chalice R. 2007. Improving Healthcare Using Toyota Lean Production Methods: 46 Steps for Improvement 2nd ed. Milwaukee WI: ASQ Quality Press."},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejor.2012.03.039"},{"volume-title":"Analytics: The New Science of Winning","year":"2007","author":"Davenport T.","key":"e_1_3_2_1_10_1"},{"volume-title":"Work: Smarter Decisions Better Results","year":"2010","author":"Davenport T.","key":"e_1_3_2_1_11_1"},{"key":"e_1_3_2_1_12_1","unstructured":"Dlugacz y. Restifo A. and Greenwood A. 2004. The Quality Handbook for Health Care Organizations. Jossey-Bass San Francisco CA. Dlugacz y. Restifo A. and Greenwood A. 2004. The Quality Handbook for Health Care Organizations. Jossey-Bass San Francisco CA."},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.5555\/1807522.1807525"},{"key":"e_1_3_2_1_14_1","unstructured":"Gawande A. 2011. \"The hot spotters\". New Yorker 24 January 2011 40--51. Gawande A. 2011. \"The hot spotters\". New Yorker 24 January 2011 40--51."},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1145\/1391107.1391112"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"crossref","unstructured":"Ishizaki S. 2001. \"A model of aesthetic experience.\" Professional Communication Conference (IPCC) 2011 IEEE International 1--3. doi: 10.1109\/IPCC.2011.6087208 URL: http:\/\/ieeexplore.ieee.org\/stamp\/stamp.jsp?tp=&arnumber=6087208&isnumber=6087180. Ishizaki S. 2001. \"A model of aesthetic experience.\" Professional Communication Conference (IPCC) 2011 IEEE International 1--3. doi: 10.1109\/IPCC.2011.6087208 URL: http:\/\/ieeexplore.ieee.org\/stamp\/stamp.jsp?tp=&arnumber=6087208&isnumber=6087180.","DOI":"10.1109\/IPCC.2011.6087208"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-70956-5_7"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"crossref","unstructured":"Klein P. and Cetin N. \"User-centered development of real-time dispatcher clients.\" Professional Communication Conference (IPCC) IEEE International 210--213. doi: 10.1109\/IPCC.2010.5530011 URL: http:\/\/ieeexplore.ieee.org\/stamp\/stamp.jsp?tp=&arnumber=5530011&isnumber=5529803 Klein P. and Cetin N. \"User-centered development of real-time dispatcher clients.\" Professional Communication Conference (IPCC) IEEE International 210--213. doi: 10.1109\/IPCC.2010.5530011 URL: http:\/\/ieeexplore.ieee.org\/stamp\/stamp.jsp?tp=&arnumber=5530011&isnumber=5529803","DOI":"10.1109\/IPCC.2010.5530011"},{"key":"e_1_3_2_1_19_1","unstructured":"Moseley G. 2009. Managing Health Care Business Strategy. Sudbury MA: Jones & Bartlett. Moseley G. 2009. Managing Health Care Business Strategy. Sudbury MA: Jones & Bartlett."},{"key":"e_1_3_2_1_20_1","unstructured":"Meditech Corporation http:\/\/meditech.com\/productbriefs\/pages\/productpagedr.htm Meditech Corporation http:\/\/meditech.com\/productbriefs\/pages\/productpagedr.htm"},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1057\/ivs.2009.22"},{"key":"e_1_3_2_1_22_1","unstructured":"Rodak. S. 2012. \"Breaking down silos to improve patient flow hospital efficiency. Becker's Hospital Review. DOI = http:\/\/beckershospitalreview.com\/capacity-management\/breaking-down-silos-to-improve-patient-flow-hospital-efficiency.html. Rodak. S. 2012. \"Breaking down silos to improve patient flow hospital efficiency. Becker's Hospital Review. DOI = http:\/\/beckershospitalreview.com\/capacity-management\/breaking-down-silos-to-improve-patient-flow-hospital-efficiency.html."},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"crossref","unstructured":"Roy D. 2008. \"Using concept maps for information conceptualization and schematization in technical reading and writing courses: A case study for computer science majors in Japan \" Professional Communication Conference IPCC. IEEE International 1--12. URL: http:\/\/ieeexplore.ieee.org\/stamp\/stamp.jsp?tp=&arnumber=4610238&isnumber=4610190 Roy D. 2008. \"Using concept maps for information conceptualization and schematization in technical reading and writing courses: A case study for computer science majors in Japan \" Professional Communication Conference IPCC. IEEE International 1--12. URL: http:\/\/ieeexplore.ieee.org\/stamp\/stamp.jsp?tp=&arnumber=4610238&isnumber=4610190","DOI":"10.1109\/IPCC.2008.4610238"},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1016\/S1553-7250(06)32063-6"},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"crossref","unstructured":"Spinuzzi C. 2003. Tracing Genres Through Organizations. Cambridge MA: MIT Press. Spinuzzi C. 2003. Tracing Genres Through Organizations. Cambridge MA: MIT Press.","DOI":"10.7551\/mitpress\/6875.001.0001"},{"key":"e_1_3_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.5555\/1457597"},{"key":"e_1_3_2_1_27_1","unstructured":"Swayne L. Duncan W. Ginter P. 2006. Strategic Management of Health Care Organizations 5th ed. Malden MA: Blackwell. Swayne L. Duncan W. Ginter P. 2006. Strategic Management of Health Care Organizations 5th ed. Malden MA: Blackwell."},{"key":"e_1_3_2_1_28_1","unstructured":"Thomas J. and Cook K. 2005. Illuminating the Path. IEEE Society Press Los Alamitos. Thomas J. and Cook K. 2005. Illuminating the Path. IEEE Society Press Los Alamitos."},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"crossref","unstructured":"Zachry M. and Thralls C. (eds). 2007. Communicative Practices in Workplaces and the Professions: Culture Perspectives on the Regulation of Discourse and Organizations. Amityville NY: Baywood. Zachry M. and Thralls C. (eds). 2007. Communicative Practices in Workplaces and the Professions: Culture Perspectives on the Regulation of Discourse and Organizations. Amityville NY: Baywood.","DOI":"10.2190\/CPI"}],"event":{"name":"SIGDOC 2012: The 30th ACM International Conference on Design of Communication","sponsor":["SIGDOC ACM Special Interest Group for Design of Communications"],"location":"Seattle Washington USA","acronym":"SIGDOC 2012"},"container-title":["Proceedings of the 30th ACM international conference on Design of communication"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2379057.2379100","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2379057.2379100","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T09:34:26Z","timestamp":1750239266000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2379057.2379100"}},"subtitle":["visual analytics and process improvement"],"short-title":[],"issued":{"date-parts":[[2012,10,3]]},"references-count":29,"alternative-id":["10.1145\/2379057.2379100","10.1145\/2379057"],"URL":"https:\/\/doi.org\/10.1145\/2379057.2379100","relation":{},"subject":[],"published":{"date-parts":[[2012,10,3]]},"assertion":[{"value":"2012-10-03","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}