{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:18:03Z","timestamp":1750306683867,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":5,"publisher":"ACM","license":[{"start":{"date-parts":[[2014,4,26]],"date-time":"2014-04-26T00:00:00Z","timestamp":1398470400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2014,4,26]]},"DOI":"10.1145\/2559206.2581272","type":"proceedings-article","created":{"date-parts":[[2014,4,28]],"date-time":"2014-04-28T14:18:30Z","timestamp":1398694710000},"page":"2563-2568","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Diverse information fragments to enhance troubleshooting efficiency"],"prefix":"10.1145","author":[{"given":"Ryo","family":"Yamashita","sequence":"first","affiliation":[{"name":"NTT Service Evolution Laboratories, Hikari-no-oka,Yokosuka, Kanagawa, Japan"}]},{"given":"Chihiro","family":"Takayama","sequence":"additional","affiliation":[{"name":"NTT Service Evolution Laboratories, Hikari-no-oka,Yokosuka, Kanagawa, Japan"}]},{"given":"Takehiko","family":"Ohno","sequence":"additional","affiliation":[{"name":"NTT Service Evolution Laboratories, Hikari-no-oka, Yokosuka, Kanagawa, Japan"}]}],"member":"320","published-online":{"date-parts":[[2014,4,26]]},"reference":[{"key":"e_1_3_2_2_1_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10606-013-9192-8"},{"key":"e_1_3_2_2_2_1","first-page":"2","volume":"4","author":"Bobrow D. G.","year":"2002","journal-title":"J. Community Knowledge Sharing in Practice:The Eureka Story. Reflections"},{"key":"e_1_3_2_2_3_1","doi-asserted-by":"publisher","DOI":"10.1145\/230562.230570"},{"key":"e_1_3_2_2_4_1","doi-asserted-by":"publisher","DOI":"10.1007\/11555261_32"},{"key":"e_1_3_2_2_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/642611.642627"}],"event":{"name":"CHI '14: CHI Conference on Human Factors in Computing Systems","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"],"location":"Toronto Ontario Canada","acronym":"CHI '14"},"container-title":["CHI '14 Extended Abstracts on Human Factors in Computing Systems"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2559206.2581272","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2559206.2581272","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T07:01:18Z","timestamp":1750230078000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2559206.2581272"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2014,4,26]]},"references-count":5,"alternative-id":["10.1145\/2559206.2581272","10.1145\/2559206"],"URL":"https:\/\/doi.org\/10.1145\/2559206.2581272","relation":{},"subject":[],"published":{"date-parts":[[2014,4,26]]},"assertion":[{"value":"2014-04-26","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}