{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:17:09Z","timestamp":1750306629238,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":34,"publisher":"ACM","license":[{"start":{"date-parts":[[2013,10,22]],"date-time":"2013-10-22T00:00:00Z","timestamp":1382400000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2013,10,22]]},"DOI":"10.1145\/2591888.2591945","type":"proceedings-article","created":{"date-parts":[[2014,4,28]],"date-time":"2014-04-28T14:18:30Z","timestamp":1398694710000},"page":"317-325","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":3,"title":["Benefits of introducing the cloud computing based m-government in the western cape"],"prefix":"10.1145","author":[{"given":"Zoran","family":"Mitrovic","sequence":"first","affiliation":[{"name":"University of the Western Cape, Bellville, South Africa"}]},{"given":"Ntombovuyo","family":"Klaas","sequence":"additional","affiliation":[{"name":"Western Cape Government, Cape Town, South Africa"}]},{"given":"Fidel","family":"Mbhele","sequence":"additional","affiliation":[{"name":"Western Cape Government, Cape Town, South Africa"}]}],"member":"320","published-online":{"date-parts":[[2013,10,22]]},"reference":[{"key":"e_1_3_2_1_1_1","volume-title":"STAfrica Conference, Pretoria, South Africa.","author":"Farelo M.","year":"2006","unstructured":"Farelo , M. , & Morris , C. 2006 The status of EGovernment in South Africa . STAfrica Conference, Pretoria, South Africa. Farelo, M., & Morris, C. 2006 The status of EGovernment in South Africa. STAfrica Conference, Pretoria, South Africa."},{"key":"e_1_3_2_1_2_1","volume-title":"Business Information Technology","author":"Maranny E. A.","year":"2011","unstructured":"Maranny , E. A. 2011 Stage Maturity Model of m-Government (SMM m-Gov): Improving e-Government performance by utilizing m-Government features. Master Thesis , Business Information Technology , University of Twente , School of Management and Governance, 29th June , 2011 . Unpablished. Available at http:\/\/essay.utwente.nl\/62691\/ Maranny, E. A. 2011 Stage Maturity Model of m-Government (SMM m-Gov): Improving e-Government performance by utilizing m-Government features. Master Thesis, Business Information Technology, University of Twente, School of Management and Governance, 29th June, 2011. Unpablished. Available at http:\/\/essay.utwente.nl\/62691\/"},{"volume-title":"2008 Civic Engagement on the Move: How mobile media can serve the public good","author":"Firestone C. M.","key":"e_1_3_2_1_3_1","unstructured":"Firestone , C. M. 2008 Civic Engagement on the Move: How mobile media can serve the public good . TheAspen Institute , Communications and Society Program One Dupont Circle, NW. Available at www.aspeninstitute.org\/sites\/default\/files\/content\/docs\/cands\/Civic_Engagement_on_the_Move.pdf. Firestone, C. M. 2008 Civic Engagement on the Move: How mobile media can serve the public good. TheAspen Institute, Communications and Society Program One Dupont Circle, NW. Available at www.aspeninstitute.org\/sites\/default\/files\/content\/docs\/cands\/Civic_Engagement_on_the_Move.pdf."},{"key":"e_1_3_2_1_4_1","volume-title":"Internet Users in Africa. Retrieved","author":"Internet World Stats","year":"2012","unstructured":"Internet World Stats . 2011. Internet Users in Africa. Retrieved 18 February 2012 from www.internetworldstats.com Internet World Stats. 2011. Internet Users in Africa. Retrieved 18 February 2012 from www.internetworldstats.com"},{"volume-title":"M-Government: Mobile Technologies for Responsive Governments and Connected Societies","year":"2012","key":"e_1_3_2_1_5_1","unstructured":"OECD\/ITU. 2011. M-Government: Mobile Technologies for Responsive Governments and Connected Societies . OECD Publishing . Retrieved 12 February 2012 from http:\/\/dx.doi.org\/10.1787\/9789264118706-en. Also available at ITU (International Telecommunication Union) Bookshop at www.itu.int\/pub\/D-STR\/m-gov. 10.1787\/9789264118706-en OECD\/ITU. 2011. M-Government: Mobile Technologies for Responsive Governments and Connected Societies. OECD Publishing. Retrieved 12 February 2012 from http:\/\/dx.doi.org\/10.1787\/9789264118706-en. Also available at ITU (International Telecommunication Union) Bookshop at www.itu.int\/pub\/D-STR\/m-gov."},{"key":"e_1_3_2_1_6_1","volume-title":"Towards Understanding Success Factors in Interactive Mobile Government. In the Proceedings of Euro mGov,","author":"Al","year":"2006","unstructured":"Al -khamayseh, S., E. Lawrence , & A. Zmijewska . 2006 . Towards Understanding Success Factors in Interactive Mobile Government. In the Proceedings of Euro mGov, available at http:\/\/www.mgovernment.org\/resurces\/euromgvo2006\/PDF\/2_Al-Khamayseh.pdf {Accessed 3 12 2011}. Al-khamayseh, S., E. Lawrence, & A. Zmijewska. 2006. Towards Understanding Success Factors in Interactive Mobile Government. In the Proceedings of Euro mGov, available at http:\/\/www.mgovernment.org\/resurces\/euromgvo2006\/PDF\/2_Al-Khamayseh.pdf {Accessed 3 12 2011}."},{"key":"e_1_3_2_1_7_1","volume-title":"in EURO mGOV 2005 \"From e-government to m-government","author":"Antovski L.","year":"2005","unstructured":"Antovski , L. & Gusev . M. 2005. M- Government Framework , in EURO mGOV 2005 \"From e-government to m-government \". 2005 . Brighton : Mobile Government Consortium International . Antovski, L. & Gusev. M. 2005. M-Government Framework, in EURO mGOV 2005 \"From e-government to m-government\". 2005. Brighton: Mobile Government Consortium International."},{"key":"e_1_3_2_1_8_1","volume-title":"New Trends in Information Science and Service Science (NISS), 2010 4th International Conference on.","author":"Alijerban M.","year":"2010","unstructured":"Alijerban , M. & Saghafi . F. 2010 . M-government maturity model with technological approach . In New Trends in Information Science and Service Science (NISS), 2010 4th International Conference on. 2010. Alijerban, M. & Saghafi. F. 2010. M-government maturity model with technological approach. In New Trends in Information Science and Service Science (NISS), 2010 4th International Conference on. 2010."},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.12959\/issn.1855-0541.IIASS-2012-no2-art10"},{"key":"e_1_3_2_1_10_1","volume-title":"Proceedings of 6th International Conference on e-Government","author":"Le Roux C. J. B","year":"2010","unstructured":"Le Roux , C. J. B & Evans , N. 2010 . Can Cloud Computing Bridge the Digital Divide in South African Secondary Education? In Proceedings of 6th International Conference on e-Government . Cape Peninsula University of Technology, Cape Town, 30 September -- 1 October 2010. Le Roux, C. J. B & Evans, N. 2010. Can Cloud Computing Bridge the Digital Divide in South African Secondary Education? In Proceedings of 6th International Conference on e-Government. Cape Peninsula University of Technology, Cape Town, 30 September -- 1 October 2010."},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2012.154"},{"volume-title":"US Federal Cloud Computing Initiative RFQ (GSA)","key":"e_1_3_2_1_12_1","unstructured":"NIST. 2009. US Federal Cloud Computing Initiative RFQ (GSA) . National Institute of Standards and Technology , U.S. Government. NIST. 2009. US Federal Cloud Computing Initiative RFQ (GSA). National Institute of Standards and Technology, U.S. Government."},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2012.08.006"},{"key":"e_1_3_2_1_14_1","volume-title":"Proceedings of 6th International Conference on e-Government","author":"Mitrovic Z.","year":"2010","unstructured":"Mitrovic , Z. 2010 . Preventing duplication of e-government related small business development services: Servicing Participation . In Proceedings of 6th International Conference on e-Government . Cape Peninsula University of Technology, Cape Town, 30 September -- 1 October 2010. Mitrovic, Z. 2010. Preventing duplication of e-government related small business development services: Servicing Participation. In Proceedings of 6th International Conference on e-Government. Cape Peninsula University of Technology, Cape Town, 30 September -- 1 October 2010."},{"key":"e_1_3_2_1_15_1","volume-title":"Proceedings of 14th Annual Conference on World Wide Web Applications (ZA-WWW2012)","author":"Mitrovic Z.","year":"2012","unstructured":"Mitrovic , Z. & Klaas , N. 2012 . The perceived benefits of introducing m-government services in the Western Cape . In Proceedings of 14th Annual Conference on World Wide Web Applications (ZA-WWW2012) , 7 - 9 November 2012, Durban. Mitrovic, Z. & Klaas, N. 2012. The perceived benefits of introducing m-government services in the Western Cape. In Proceedings of 14th Annual Conference on World Wide Web Applications (ZA-WWW2012), 7 - 9 November 2012, Durban."},{"key":"e_1_3_2_1_16_1","volume-title":"2010 Challenges of eGovernment Project Implementation in a South African Context. The Electronic Journal Information Systems Evaluation","author":"Matavire R.","year":"2010","unstructured":"Matavire , R. , Chigona , W. , Roode , D. , Sewchurran , E. , Davids , Z. , Mukudu , A. & Boamah-Abu , C. 2010 Challenges of eGovernment Project Implementation in a South African Context. The Electronic Journal Information Systems Evaluation Volume 13 Issue 2 2010 , (pp153--164). Matavire, R., Chigona, W., Roode, D., Sewchurran, E., Davids, Z., Mukudu, A. & Boamah-Abu, C. 2010 Challenges of eGovernment Project Implementation in a South African Context. The Electronic Journal Information Systems Evaluation Volume 13 Issue 2 2010, (pp153--164)."},{"key":"e_1_3_2_1_17_1","volume-title":"A Hogan Lovells White Paper, retrieved on","author":"Maxwell W.","year":"2013","unstructured":"Maxwell , W. & Wolf , C. 2012 A Global Reality: Governmental Access to Data in the Cloud - A comparative analysis of ten international jurisdictions , A Hogan Lovells White Paper, retrieved on 6 May 2013 from http:\/\/m.hoganlovells.com\/files\/News\/c6edc1e2-d57b-402e-9cab-a7be4e004c59\/Presentation\/NewsAttachment\/a17af284-7d04-4008-b557-5888433b292d\/Revised%20Government%20Access%20to%20Cloud%20Data%20Paper%20(18%20July%2012).pdf. Maxwell, W. & Wolf, C. 2012 A Global Reality: Governmental Access to Data in the Cloud - A comparative analysis of ten international jurisdictions, A Hogan Lovells White Paper, retrieved on 6 May 2013 from http:\/\/m.hoganlovells.com\/files\/News\/c6edc1e2-d57b-402e-9cab-a7be4e004c59\/Presentation\/NewsAttachment\/a17af284-7d04-4008-b557-5888433b292d\/Revised%20Government%20Access%20to%20Cloud%20Data%20Paper%20(18%20July%2012).pdf."},{"key":"e_1_3_2_1_18_1","volume-title":"International Symposium on Connected Governance: Vision or Reality?\"","author":"Misuraca G.","year":"2009","unstructured":"Misuraca , G. 2009 Futuring e-Government: governance and policy implications . International Symposium on Connected Governance: Vision or Reality?\" , Rome, SSPA , 21-22 October 2009. Misuraca, G. 2009 Futuring e-Government: governance and policy implications. International Symposium on Connected Governance: Vision or Reality?\", Rome, SSPA, 21-22 October 2009."},{"key":"e_1_3_2_1_19_1","volume-title":"Cape Town","author":"Bytheway A.","year":"2004","unstructured":"Bytheway , A. 2004. Information Management Body of Knowledge (IMBOK). Cape Technikon , Cape Town ; Source: www.imbok.org; Accessed : 5 October 2004 . Bytheway, A. 2004. Information Management Body of Knowledge (IMBOK). Cape Technikon, Cape Town; Source: www.imbok.org; Accessed: 5 October 2004."},{"key":"e_1_3_2_1_20_1","volume-title":"Working Paper for the Project Evaluation of the Social Impact of the Internet in Central America: The Case of Civil Society Organizations","author":"Camacho K.","year":"2001","unstructured":"Camacho , K. 2001. The Internet : A Tool for Social Change? Elements of a Necessary Discussion . Working Paper for the Project Evaluation of the Social Impact of the Internet in Central America: The Case of Civil Society Organizations , January 2001 . http:\/\/www.acceso.or.cr\/publica\/socialchange.shtml Camacho, K.2001. The Internet: A Tool for Social Change? Elements of a Necessary Discussion. Working Paper for the Project Evaluation of the Social Impact of the Internet in Central America: The Case of Civil Society Organizations, January 2001. http:\/\/www.acceso.or.cr\/publica\/socialchange.shtml"},{"key":"e_1_3_2_1_21_1","unstructured":"Surman M. 2001. From Access to Applications. Ontario Ministry of Citizenship. Available at http:\/\/www.volunteersonline.ca\/news\/environmentalscan.htm  Surman M. 2001. From Access to Applications. Ontario Ministry of Citizenship . Available at http:\/\/www.volunteersonline.ca\/news\/environmentalscan.htm"},{"volume-title":"2003 Appropriating the Internet for Social Change: Towards the strategic use of networked technologies by transnational civil society organizations","author":"Surman M.","key":"e_1_3_2_1_22_1","unstructured":"Surman , M. & Reilly , K. 2003 Appropriating the Internet for Social Change: Towards the strategic use of networked technologies by transnational civil society organizations . Social Science Research Council . Available at http:\/\/www.ssrc.org\/programs\/itic\/. Surman, M. & Reilly, K. 2003 Appropriating the Internet for Social Change: Towards the strategic use of networked technologies by transnational civil society organizations. Social Science Research Council. Available at http:\/\/www.ssrc.org\/programs\/itic\/."},{"key":"e_1_3_2_1_23_1","volume-title":"International conference on e-government","author":"Kumar M.","year":"2007","unstructured":"Kumar , M. & Sinha , O. P. 2007 ) M-Government -- Mobile Technology for e-Government . In International conference on e-government , India , 2007. Kumar, M. & Sinha, O. P. 2007)M-Government -- Mobile Technology for e-Government. In International conference on e-government, India, 2007."},{"volume-title":"The Research and Policy in Development. Retrieved","year":"2010","key":"e_1_3_2_1_24_1","unstructured":"RAPID. 2010. The Research and Policy in Development. Retrieved 7 May 2010 from www.odi.org.uk\/programmes\/rapid. RAPID. 2010. The Research and Policy in Development. Retrieved 7 May 2010 from www.odi.org.uk\/programmes\/rapid."},{"key":"e_1_3_2_1_25_1","volume-title":"Conference Proceedings Report, The Society for Promotion of e-Governance.","author":"Ward C.","year":"2009","unstructured":"Ward , C. 2009 . Cloud Computing, Mobile Governance and Web 2.0 technologies . In Conference Proceedings Report, The Society for Promotion of e-Governance. Ward, C. 2009. Cloud Computing, Mobile Governance and Web 2.0 technologies. In Conference Proceedings Report, The Society for Promotion of e-Governance."},{"key":"e_1_3_2_1_26_1","volume-title":"CTA","author":"Cranston P.","year":"2009","unstructured":"Cranston , P. 2009 The potential of mobile devices in wireless environments to provide e-services for positive social and economic change in rural communities . CTA , October 2009. Cranston, P. 2009 The potential of mobile devices in wireless environments to provide e-services for positive social and economic change in rural communities. CTA, October 2009."},{"key":"e_1_3_2_1_27_1","volume-title":"Mobile Government: 2010 and Beyond. Working document","author":"Rannu R.","year":"2010","unstructured":"Rannu , R. , Saksing , S. & Mahlak\u00f5iv , T. 2010. Mobile Government: 2010 and Beyond. Working document , Mobi Solutions, Ltd. , January 2010 . Rannu, R., Saksing, S. & Mahlak\u00f5iv, T. 2010. Mobile Government: 2010 and Beyond. Working document, Mobi Solutions, Ltd., January 2010."},{"key":"e_1_3_2_1_28_1","volume-title":"New Trends in Information Science and Service Science (NISS), 2010 4th International Conference on.","author":"Alijerban M.","year":"2010","unstructured":"Alijerban , M. & Saghafi . F. 2010 . M-government maturity model with technological approach . In New Trends in Information Science and Service Science (NISS), 2010 4th International Conference on. 2010. Alijerban, M. & Saghafi. F. 2010. M-government maturity model with technological approach. In New Trends in Information Science and Service Science (NISS), 2010 4th International Conference on. 2010."},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1109\/ICMB-GMR.2010.31"},{"key":"e_1_3_2_1_30_1","unstructured":"Samarajiva R. 2010 e-Governance using mobile platform. This work was carried out with the aid of a grant from the International Development Research Centre Canada and the Department for International Development UK. Available at https:\/\/www.google.co.za\/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&ved=0CEIQFjAB&url=http%3A%2F%2Flirneasia.net%2Fwp-content%2Fuploads%2F2010%2F04%2FBhatnagar_RS.pdf&ei=rMLWUcTfC9C4hAfhhYGQAg&usg=AFQjCNGInahyIamcBqwmIA6Ajd7rfsb3_w&sig2=Pa5FDYPNFhKi04zrVylr_g&bvm=bv.48705608 d.ZG4  Samarajiva R. 2010 e-Governance using mobile platform. This work was carried out with the aid of a grant from the International Development Research Centre Canada and the Department for International Development UK . Available at https:\/\/www.google.co.za\/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&ved=0CEIQFjAB&url=http%3A%2F%2Flirneasia.net%2Fwp-content%2Fuploads%2F2010%2F04%2FBhatnagar_RS.pdf&ei=rMLWUcTfC9C4hAfhhYGQAg&usg=AFQjCNGInahyIamcBqwmIA6Ajd7rfsb3_w&sig2=Pa5FDYPNFhKi04zrVylr_g&bvm=bv.48705608 d.ZG4"},{"key":"e_1_3_2_1_31_1","volume-title":"A comparison,tGov2012","author":"Hellang","year":"2012","unstructured":"Hellang , \u00d8., Flak , L. S & P\u00e4iv\u00e4rinta , T. 2012) Methods for realizing benefits from ICT in the Norwegian public sector : A comparison,tGov2012 . Brunel University , University Kingdom , May 8th -- 9th 2012 . Hellang, \u00d8., Flak, L. S & P\u00e4iv\u00e4rinta, T. 2012) Methods for realizing benefits from ICT in the Norwegian public sector: A comparison,tGov2012. Brunel University, University Kingdom, May 8th -- 9th 2012."},{"key":"e_1_3_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.3390\/fi4040900"},{"key":"e_1_3_2_1_33_1","volume-title":"G. D. 2012 The New Ambiguity of \"Open Government\". UCLA L. REV. DISC. 178","author":"Yu","year":"2012","unstructured":"Yu , h. & Robinson , G. D. 2012 The New Ambiguity of \"Open Government\". UCLA L. REV. DISC. 178 ( 2012 ). Yu, h. & Robinson, G. D. 2012 The New Ambiguity of \"Open Government\". UCLA L. REV. DISC. 178 (2012)."},{"key":"e_1_3_2_1_34_1","volume-title":"The perceived benefits of introducing Cloud Computing based m-government services in the Western Cape. Accepted by 15th Annual Conference on World Wide Web Applications (ZA-WWW2013)","author":"Mitrovic Z","year":"2013","unstructured":"Mitrovic , Z & Klass , N. 2013. The perceived benefits of introducing Cloud Computing based m-government services in the Western Cape. Accepted by 15th Annual Conference on World Wide Web Applications (ZA-WWW2013) , Cape Peninsula University of Technology September 10 - 13, 2013 . Mitrovic, Z & Klass, N.2013. The perceived benefits of introducing Cloud Computing based m-government services in the Western Cape. Accepted by 15th Annual Conference on World Wide Web Applications (ZA-WWW2013), Cape Peninsula University of Technology September 10 - 13, 2013."}],"event":{"name":"ICEGOV '13: 7th International Conference on Theory and Practice of Electronic Governance","sponsor":["International Institute for Software Technology of the United Nations University International Institute for Software Technology of the United Nations University","NIA National Information Society Agency, Republic of Korea","MOPAS Ministry of Public Administration and Security"],"location":"Seoul Republic of Korea","acronym":"ICEGOV '13"},"container-title":["Proceedings of the 7th International Conference on Theory and Practice of Electronic Governance"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2591888.2591945","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2591888.2591945","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T06:55:46Z","timestamp":1750229746000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2591888.2591945"}},"subtitle":["policy implications"],"short-title":[],"issued":{"date-parts":[[2013,10,22]]},"references-count":34,"alternative-id":["10.1145\/2591888.2591945","10.1145\/2591888"],"URL":"https:\/\/doi.org\/10.1145\/2591888.2591945","relation":{},"subject":[],"published":{"date-parts":[[2013,10,22]]},"assertion":[{"value":"2013-10-22","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}