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Surv."],"published-print":{"date-parts":[[2015,4,16]]},"abstract":"<jats:p>Managing Service Level Agreement (SLA) within a cloud-based system is important to maintain service continuity and improve trust due to cloud flexibility and scalability. We conduct a general review on cloud-based systems to understand how service continuity and trust are addressed in cloud SLA management. The review shows that SLA renegotiation is necessary to improve trust and maintain service continuity; however, research on SLA renegotiation is limited. Of the two key approaches in renegotiation, namely bargaining-based negotiation and offer generation--based negotiation, the latter approach is the most promising due to its ability to generate optimized multiple-offer SLA parameters within one round during renegotiation.<\/jats:p>","DOI":"10.1145\/2716319","type":"journal-article","created":{"date-parts":[[2015,4,3]],"date-time":"2015-04-03T20:29:44Z","timestamp":1428092984000},"page":"1-21","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":41,"title":["Renegotiation in Service Level Agreement Management for a Cloud-Based System"],"prefix":"10.1145","volume":"47","author":[{"given":"Ahmad Fadzil M.","family":"Hani","sequence":"first","affiliation":[{"name":"Centre for Intelligent Signal &amp; Imaging Research (CISIR), Universiti Teknologi PETRONAS, Perak, Malaysia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Irving Vitra","family":"Paputungan","sequence":"additional","affiliation":[{"name":"Department of Electrical &amp; Electronic Engineering, Universiti Teknologi PETRONAS, Perak, Malaysia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Mohd Fadzil","family":"Hassan","sequence":"additional","affiliation":[{"name":"Department of Computer Information Science, Universiti Teknologi PETRONAS, Perak, Malaysia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2015,4]]},"reference":[{"key":"e_1_2_1_1_1","volume-title":"Proceedings of the IEEE 1st International Conference on Cloud Networking (CLOUDNET). 63--67","author":"Aceto G.","unstructured":"G. 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