{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,22]],"date-time":"2025-08-22T04:54:55Z","timestamp":1755838495197,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":39,"publisher":"ACM","license":[{"start":{"date-parts":[[2016,2,27]],"date-time":"2016-02-27T00:00:00Z","timestamp":1456531200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"DOI":"10.13039\/501100002341","name":"Suomen Akatemia","doi-asserted-by":"publisher","award":["276786, 285062, 286386"],"award-info":[{"award-number":["276786, 285062, 286386"]}],"id":[{"id":"10.13039\/501100002341","id-type":"DOI","asserted-by":"publisher"}]},{"DOI":"10.13039\/501100000780","name":"European Commission","doi-asserted-by":"publisher","award":["PCIG11-GA-2012-322138, 645706-GRAGE"],"award-info":[{"award-number":["PCIG11-GA-2012-322138, 645706-GRAGE"]}],"id":[{"id":"10.13039\/501100000780","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2016,2,27]]},"DOI":"10.1145\/2818048.2819997","type":"proceedings-article","created":{"date-parts":[[2016,2,29]],"date-time":"2016-02-29T16:40:27Z","timestamp":1456764027000},"page":"1040-1051","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":19,"title":["Crowdsourcing Queue Estimations in Situ"],"prefix":"10.1145","author":[{"given":"Jorge","family":"Goncalves","sequence":"first","affiliation":[{"name":"University of Oulu"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hannu","family":"Kukka","sequence":"additional","affiliation":[{"name":"University of Oulu"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Iv\u00e1n","family":"S\u00e1nchez","sequence":"additional","affiliation":[{"name":"University of Oulu"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Vassilis","family":"Kostakos","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2016,2,27]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.5555\/839281.840823"},{"issue":"1","key":"e_1_3_2_1_2_1","first-page":"74","article-title":"Simple sensors used for measuring service times and counting pedestrians","volume":"2177","author":"Bauer Dietmar","year":"2011","journal-title":"Journal of the Transportation Research Board"},{"key":"e_1_3_2_1_3_1","first-page":"459","article-title":"Cash register lines optimization system using RFID technology","author":"Budic D.","year":"2014","journal-title":"Proceedings of Information and Communication Technology, Electronics and Microelectronics"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-36632-1_12"},{"volume-title":"Poster in The 15th International Workshop on Mobile Computing Systems and Applications (HotMobile '14)","year":"2014","author":"Bulut Muhammed","key":"e_1_3_2_1_5_1"},{"volume-title":"The experienced utility of queuing: experience profiles and retrospective evaluations of simulated queues","author":"Carmon Ziv","key":"e_1_3_2_1_6_1"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1109\/CVPR.2011.5995707"},{"volume-title":"Jungmin Lee and Michael Luca","year":"2012","author":"Dai Weija","key":"e_1_3_2_1_8_1"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1177\/0010880404271560"},{"key":"e_1_3_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1109\/MIS.2011.52"},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1145\/2493432.2493481"},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1145\/2598510.2598514"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.displa.2013.12.002"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1145\/2632048.2636067"},{"volume-title":"Fundamentals of queueing theory","author":"Gross Donald","key":"e_1_3_2_1_15_1"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/2642918.2647362"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1002\/poi3.90"},{"key":"e_1_3_2_1_18_1","first-page":"146","article-title":"A kinectbased people-flow counting system","author":"Hsieh Ching-Tang","year":"2012","journal-title":"Proceedings of Intelligent Signal Processing and Communications Systems (ISPACS)"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1057\/jos.2009.27"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1109\/ITSC.2010.5625062"},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1287\/opre.35.6.895"},{"key":"e_1_3_2_1_22_1","unstructured":"David H. Maister. 1984. The psychology of waiting lines. Harvard Business School.  David H. Maister. 1984. The psychology of waiting lines. Harvard Business School."},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1086\/224787"},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1061\/(ASCE)0733-947X(2001)127:3(215)"},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/2145204.2145352"},{"key":"e_1_3_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.35.4.250"},{"volume-title":"The psychology of waiting lines. Excerpt from","author":"Norman Donald","key":"e_1_3_2_1_27_1"},{"key":"e_1_3_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1007\/11853565_19"},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-5885.2011.00893.x"},{"volume-title":"Wyckoff","year":"1978","author":"Sasser Earl W.","key":"e_1_3_2_1_30_1"},{"volume-title":"Retrieved","year":"2015","key":"e_1_3_2_1_31_1"},{"key":"e_1_3_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF02894610"},{"key":"e_1_3_2_1_33_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224299405800205"},{"key":"e_1_3_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1080\/00223989709603847"},{"key":"e_1_3_2_1_35_1","volume-title":"Services Marketing: Text and Cases","author":"Verma Harsh","year":"2012","edition":"2"},{"key":"e_1_3_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1145\/2594368.2594382"},{"key":"e_1_3_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1109\/PerCom.2013.6526732"},{"volume-title":"Retrieved","year":"2012","author":"Times NY","key":"e_1_3_2_1_38_1"},{"key":"e_1_3_2_1_39_1","doi-asserted-by":"publisher","DOI":"10.1109\/TPAMI.2014.2300484"}],"event":{"name":"CSCW '16: Computer Supported Cooperative Work and Social Computing","sponsor":["SIGCHI ACM Special Interest Group on Computer-Human Interaction"],"location":"San Francisco California USA","acronym":"CSCW '16"},"container-title":["Proceedings of the 19th ACM Conference on Computer-Supported Cooperative Work & Social Computing"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2818048.2819997","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/2818048.2819997","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T05:48:29Z","timestamp":1750225709000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/2818048.2819997"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,2,27]]},"references-count":39,"alternative-id":["10.1145\/2818048.2819997","10.1145\/2818048"],"URL":"https:\/\/doi.org\/10.1145\/2818048.2819997","relation":{},"subject":[],"published":{"date-parts":[[2016,2,27]]},"assertion":[{"value":"2016-02-27","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}