{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,24]],"date-time":"2025-08-24T01:54:17Z","timestamp":1756000457989,"version":"3.41.0"},"publisher-location":"New York, New York, USA","reference-count":19,"publisher":"ACM Press","license":[{"start":{"date-parts":[[2016,1,1]],"date-time":"2016-01-01T00:00:00Z","timestamp":1451606400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016]]},"DOI":"10.1145\/3010915.3010926","type":"proceedings-article","created":{"date-parts":[[2017,1,9]],"date-time":"2017-01-09T13:19:16Z","timestamp":1483967956000},"page":"257-265","source":"Crossref","is-referenced-by-count":4,"title":["Does textual word-of-mouth affect look and feel?"],"prefix":"10.1145","author":[{"given":"Milica","family":"Stojmenovic","sequence":"first","affiliation":[{"name":"Carleton University, Ottawa, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"John","family":"Grundy","sequence":"additional","affiliation":[{"name":"Deakin University, Melbourne, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Vivienne","family":"Farrell","sequence":"additional","affiliation":[{"name":"Swinburne University of Technology, Melbourne, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Robert","family":"Biddle","sequence":"additional","affiliation":[{"name":"Carleton University, Ottawa, Canada"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Leonard","family":"Hoon","sequence":"additional","affiliation":[{"name":"Swinburne University of Technology, Melbourne, Australia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","reference":[{"key":"key-10.1145\/3010915.3010926-1","unstructured":"Blijlevens, J. Typically the Best? Perceived Typicality and Aesthetic Appraisal of Product Appearances. PhD thesis, (2011), Delft University of Technology, The Netherlands."},{"key":"key-10.1145\/3010915.3010926-2","unstructured":"Brooke, J. System Usability Scale (SUS). &#169; Digital Equipment Corporation, (986), UK."},{"key":"key-10.1145\/3010915.3010926-3","doi-asserted-by":"crossref","unstructured":"Davis, F. D. Perceived usefulness, perceived ease of use, and user acceptance of information technology, MIS Quarterly, (1989), 13, 3, 319--340.","DOI":"10.2307\/249008"},{"key":"key-10.1145\/3010915.3010926-4","unstructured":"Gefen, D., Karahanna, E., and Straub, D.. Trust and TAM in online shopping: An integreated model. MIS Quart., (2003), 27, 1, 51--90."},{"key":"key-10.1145\/3010915.3010926-5","unstructured":"ISO 9241\/11. International Organization for Standardization. (1996). Retrieved June 2012."},{"key":"key-10.1145\/3010915.3010926-6","doi-asserted-by":"crossref","unstructured":"Kampstra, P. Beanplot: A Boxplot Alternative for Visual Comparison of Distributions. Journal of Statistical Software, (2008), 28, 1, 1--9.","DOI":"10.18637\/jss.v028.c01"},{"key":"key-10.1145\/3010915.3010926-7","unstructured":"Katz, A. Aesthetics, Usefulness and Performance in User-Search-Engine. Interaction Journal of Applied Quantitative Methods, (2010), 5, 3, 424--445."},{"key":"key-10.1145\/3010915.3010926-8","doi-asserted-by":"crossref","unstructured":"Karapanos, E. User experience over time. In Modeling Users' Experiences with Interactive Systems, Springer Berlin Heidelberg, (2013), 57--83.","DOI":"10.1007\/978-3-642-31000-3_4"},{"key":"key-10.1145\/3010915.3010926-9","doi-asserted-by":"crossref","unstructured":"Moshagen, M. and Thielsch, M. A short version of the visual aesthetics of websites inventory. Behaviour and Information Technology, (2012), 1--7.","DOI":"10.1037\/t31111-000"},{"key":"key-10.1145\/3010915.3010926-10","doi-asserted-by":"crossref","unstructured":"Pavlou, P.A. and Dimoka, A. (2006). The nature and role of feedback text comments in online marketplaces: Implications for trust building, price premiums, and seller differentiation. Information Systems Research, 17(4), 392--414.","DOI":"10.1287\/isre.1060.0106"},{"key":"key-10.1145\/3010915.3010926-11","doi-asserted-by":"crossref","unstructured":"Sangwon L. and Koubek, R.J. Understanding user preferences based on usability and aesthetics before and after actual use, Interacting with Computers, (2010), 22, 6, 530--543.","DOI":"10.1016\/j.intcom.2010.05.002"},{"key":"key-10.1145\/3010915.3010926-12","unstructured":"Setterstrom, S. Assessing credibility and aesthetic perception across different exposure times on a health care information website. Graduate thesis. (2010), Iowa State University."},{"key":"key-10.1145\/3010915.3010926-13","doi-asserted-by":"crossref","unstructured":"Smith, D., Menon, S., and Sivakumar, K. Online peer and editorial recommendations, trust, and choice in virtual markets. Journal of interacting marketing, (2005), 19, 3, 15--37.","DOI":"10.1002\/dir.20041"},{"key":"key-10.1145\/3010915.3010926-14","unstructured":"Stojmenovic, M., Lindgaard, G., &#38; Pilgrim, C. Perceived and Objective Usability and Visual Appeal in a Website Domain with a Less Developed Mental Model, The 26th ACM Australian Computer-Human Interaction Conference OZCHI'14, December 2--5, (2014), Sydney, NSW, Australia, pp. 316--323."},{"key":"key-10.1145\/3010915.3010926-15","unstructured":"Stojmenovic, M. Your Reputation Precedes You: The influence of expectations on usability and visual appeal in a web environment. (2016). PhD Thesis, Swinburne University of Technology."},{"key":"key-10.1145\/3010915.3010926-16","doi-asserted-by":"crossref","unstructured":"Tractinsky, N., Katz, A.S., and Ikar, D. What is beautiful is usable, Interacting with Computers, (2000), 13, 2, 127--145.","DOI":"10.1016\/S0953-5438(00)00031-X"},{"key":"key-10.1145\/3010915.3010926-17","doi-asserted-by":"crossref","unstructured":"Tuch, A.N. Roth, S.P. Hornb&#230;k, K. Opwis, K. and Bargas-Avila, J.A. Is beautiful really usable? Toward understanding the relation between usability, aesthetics, and affect in HCI, Computers in Human Behavior, (2012), 28, 5, 1596--1607.","DOI":"10.1016\/j.chb.2012.03.024"},{"key":"key-10.1145\/3010915.3010926-18","doi-asserted-by":"crossref","unstructured":"Ye G. and van Raaij W. F. What inhibits the mere-exposure effect: Recollection or familiarity? Journal of Economic Psychology, (1997), 18, 629--648.","DOI":"10.1016\/S0167-4870(97)00027-5"},{"key":"key-10.1145\/3010915.3010926-19","unstructured":"Zettl, H. Sight, Sound, Motion: Applied media aesthetics. (1999), Belmont, CA: Wadsworth."}],"event":{"number":"28","sponsor":["HITLab AU, Human Interface Technology Laboratory Australia","HFESA, Human Factors and Ergonomics Society of Australia Inc.","IEEEVIC, IEEE Victorian Section","Australian Comp Soc, Australian Computer Society","UTAS, University of Tasmania, Australia","ICACHI, International Chinese Association of Computer Human Interaction","IEEE-SMCS, Systems, Man & Cybernetics Society","Tourism Tasmania","ACM, Association for Computing Machinery"],"acronym":"OzCHI '16","name":"the 28th Australian Conference","start":{"date-parts":[[2016,11,29]]},"location":"Launceston, Tasmania, Australia","end":{"date-parts":[[2016,12,2]]}},"container-title":["Proceedings of the 28th Australian Conference on Computer-Human Interaction - OzCHI '16"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3010915.3010926","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/dl.acm.org\/ft_gateway.cfm?id=3010926&ftid=1830747&dwn=1","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T03:50:36Z","timestamp":1750218636000},"score":1,"resource":{"primary":{"URL":"http:\/\/dl.acm.org\/citation.cfm?doid=3010915.3010926"}},"subtitle":[],"proceedings-subject":"Computer-Human Interaction","short-title":[],"issued":{"date-parts":[[2016]]},"references-count":19,"URL":"https:\/\/doi.org\/10.1145\/3010915.3010926","relation":{},"subject":[],"published":{"date-parts":[[2016]]}}}