{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,9,25]],"date-time":"2026-09-25T04:21:01Z","timestamp":1790310061431,"version":"4.1.0"},"publisher-location":"New York, New York, USA","reference-count":26,"publisher":"ACM Press","license":[{"start":{"date-parts":[[2017,1,1]],"date-time":"2017-01-01T00:00:00Z","timestamp":1483228800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/"}],"funder":[{"name":"Army Research Office","award":["W911NF-15-1-0142"],"award-info":[{"award-number":["W911NF-15-1-0142"]}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017]]},"DOI":"10.1145\/3041021.3054194","type":"proceedings-article","created":{"date-parts":[[2018,1,11]],"date-time":"2018-01-11T18:39:25Z","timestamp":1515695965000},"page":"574-582","source":"Crossref","is-referenced-by-count":77,"title":["Analyzing Uber's Ride-sharing Economy"],"prefix":"10.1145","author":[{"given":"Farshad","family":"Kooti","sequence":"first","affiliation":[{"name":"USC Information Sciences Institute, Marina del Rey, CA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Mihajlo","family":"Grbovic","sequence":"additional","affiliation":[{"name":"Yahoo Research, Sunnyvale, CA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Luca Maria","family":"Aiello","sequence":"additional","affiliation":[{"name":"Bell Labs, Cambridge, United Kingdom"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Nemanja","family":"Djuric","sequence":"additional","affiliation":[{"name":"Yahoo Research, Sunnyvale, CA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Vladan","family":"Radosavljevic","sequence":"additional","affiliation":[{"name":"Yahoo Research, Sunnyvale, CA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Kristina","family":"Lerman","sequence":"additional","affiliation":[{"name":"USC Information Sciences Institute, Marina del Rey, CA, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","reference":[{"key":"key-10.1145\/3041021.3054194-1","unstructured":"This is your brain on uber. http:\/\/www.npr.org\/2016\/05\/17\/478266839\/this-is-your-brain-on-uber. Accessed: 2016-05-27."},{"key":"key-10.1145\/3041021.3054194-2","doi-asserted-by":"crossref","unstructured":"M. Buhrmester, T. Kwang, and S. D. Gosling. Amazon's mechanical turk a new source of inexpensive, yet high-quality, data? Perspectives on psychological science, 6(1):3--5, 2011.","DOI":"10.1177\/1745691610393980"},{"key":"key-10.1145\/3041021.3054194-3","doi-asserted-by":"crossref","unstructured":"L. Chen, A. Mislove, and C. Wilson. Peeking beneath the hood of uber. In Proc. of IMC, pp. 495--508, New York, NY, USA, 2015. ACM.","DOI":"10.1145\/2815675.2815681"},{"key":"key-10.1145\/3041021.3054194-4","doi-asserted-by":"crossref","unstructured":"J. Cramer and A. B. Krueger. Disruptive change in the taxi business: The case of uber. 2015.","DOI":"10.3386\/w22083"},{"key":"key-10.1145\/3041021.3054194-5","doi-asserted-by":"crossref","unstructured":"B. G. Edelman and D. Geradin. Efficiencies and regulatory shortcuts: How should we regulate companies like airbnb and uber? Harvard Business School NOM Unit Working Paper, (16-026), 2015.","DOI":"10.2139\/ssrn.2658603"},{"key":"key-10.1145\/3041021.3054194-6","doi-asserted-by":"crossref","unstructured":"M. F. Goodchild. Citizens as sensors: the world of volunteered geography. GeoJournal, 69(4):211--221, 2007.","DOI":"10.1007\/s10708-007-9111-y"},{"key":"key-10.1145\/3041021.3054194-7","doi-asserted-by":"crossref","unstructured":"J. V. Hall and A. B. Krueger. An analysis of the labor market for uber's driver-partners in the united states. Princeton University Industrial Relations Section Working Paper, 587, 2015.","DOI":"10.3386\/w22843"},{"key":"key-10.1145\/3041021.3054194-8","doi-asserted-by":"crossref","unstructured":"J. Hamari, M. Sjöklint, and A. Ukkonen. The sharing economy: Why people participate in collaborative consumption. Journal of the Association for Information Science and Technology, 2015.","DOI":"10.1002\/asi.23552"},{"key":"key-10.1145\/3041021.3054194-9","unstructured":"J. Horpedahl. Ideology über alles' economics bloggers on uber, lyft, and other transportation network companies. Econ Journal Watch, 12(3):360--374, 2015."},{"key":"key-10.1145\/3041021.3054194-10","doi-asserted-by":"crossref","unstructured":"T. Ikkala and A. Lampinen. Monetizing network hospitality: Hospitality and sociability in the context of airbnb. In Proc. CSCW, pp. 1033--1044, New York, NY, USA, 2015. ACM.","DOI":"10.1145\/2675133.2675274"},{"key":"key-10.1145\/3041021.3054194-11","doi-asserted-by":"crossref","unstructured":"A. Kittur, E. H. Chi, and B. Suh. Crowdsourcing user studies with mechanical turk. In Proc. of CHI, pp. 453--456, New York, NY, USA, 2008. ACM.","DOI":"10.1145\/1357054.1357127"},{"key":"key-10.1145\/3041021.3054194-12","doi-asserted-by":"crossref","unstructured":"M. K. Lee, D. Kusbit, E. Metsky, and L. Dabbish. Working with machines: The impact of algorithmic and data-driven management on human workers. In Proc. CHI, pp. 1603--1612, New York, NY, USA, 2015. ACM.","DOI":"10.1145\/2702123.2702548"},{"key":"key-10.1145\/3041021.3054194-13","doi-asserted-by":"crossref","unstructured":"J. Lindqvist, J. Cranshaw, J. Wiese, J. Hong, and J. Zimmerman. I'm the mayor of my house: Examining why people use foursquare - a social-driven location sharing application. In Proc. CHI, pp. 2409--2418, New York, NY, USA, 2011. ACM.","DOI":"10.1145\/1978942.1979295"},{"key":"key-10.1145\/3041021.3054194-14","doi-asserted-by":"crossref","unstructured":"W. Mason and S. Suri. Conducting behavioral research on amazon's mechanical turk. Behavior Research Methods, 44(1):1--23, 2011.","DOI":"10.3758\/s13428-011-0124-6"},{"key":"key-10.1145\/3041021.3054194-15","doi-asserted-by":"crossref","unstructured":"A. Noulas, V. Salnikov, R. Lambiotte, and C. Mascolo. Mining open datasets for transparency in taxi transport in metropolitan environments. EPJ Data Science, 4(1):1--19, 2015.","DOI":"10.1140\/epjds\/s13688-015-0060-2"},{"key":"key-10.1145\/3041021.3054194-16","doi-asserted-by":"crossref","unstructured":"G. Quattrone, D. Proserpio, D. Quercia, L. Capra, and M. Musolesi. Who benefits from the sharing economy of airbnb? In Proc. of WWW, pp. 1385--1394. 2016.","DOI":"10.1145\/2872427.2874815"},{"key":"key-10.1145\/3041021.3054194-17","doi-asserted-by":"crossref","unstructured":"L. Rayle, D. Dai, N. Chan, R. Cervero, and S. Shaheen. Just a better taxi? a survey-based comparison of taxis, transit, and ridesourcing services in san francisco. Transport Policy, 45:168--178, 2016.","DOI":"10.1016\/j.tranpol.2015.10.004"},{"key":"key-10.1145\/3041021.3054194-18","unstructured":"F. Rechinhheld and W. Sasser. Zero defections: Quality comes to service. Harvard Business Review, 68(5):105--111, 1990."},{"key":"key-10.1145\/3041021.3054194-19","doi-asserted-by":"crossref","unstructured":"Y. Richter, E. Yom-Tov, and N. Slonim. Predicting customer churn in mobile networks through analysis of social groups. In Proc. of SDM, volume 2010, pp. 732--741. SIAM, 2010.","DOI":"10.1137\/1.9781611972801.64"},{"key":"key-10.1145\/3041021.3054194-20","doi-asserted-by":"crossref","unstructured":"B. Rogers. The social costs of uber. University of Chicago Law Review Dialogue, 82, 2015.","DOI":"10.2139\/ssrn.2608017"},{"key":"key-10.1145\/3041021.3054194-21","unstructured":"V. Salnikov, R. Lambiotte, A. Noulas, and C. Mascolo. Openstreetcab: Exploiting taxi mobility patterns in new york city to reduce commuter costs. arXiv preprint arXiv:1503.03021, 2015."},{"key":"key-10.1145\/3041021.3054194-22","doi-asserted-by":"crossref","unstructured":"S. A. Sheppard, A. Wiggins, and L. Terveen. Capturing quality: Retaining provenance for curated volunteer monitoring data. In Proc. CSCW, pp. 1234--1245, New York, NY, USA, 2014. ACM.","DOI":"10.1145\/2531602.2531689"},{"key":"key-10.1145\/3041021.3054194-23","doi-asserted-by":"crossref","unstructured":"R. Teodoro, P. Ozturk, M. Naaman, W. Mason, and J. Lindqvist. The motivations and experiences of the on-demand mobile workforce. In Proc. of CSCW, pp. 236--247, New York, NY, USA, 2014. ACM.","DOI":"10.1145\/2531602.2531680"},{"key":"key-10.1145\/3041021.3054194-24","unstructured":"G. Zervas, D. Proserpio, and J. Byers. The rise of the sharing economy: Estimating the impact of airbnb on the hotel industry. Boston U. School of Management Research Paper, (2013--16), 2015."},{"key":"key-10.1145\/3041021.3054194-25","doi-asserted-by":"crossref","unstructured":"G. Zervas, D. Proserpio, and J. W. Byers. The impact of the sharing economy on the hotel industry: Evidence from airbnb's entry into the texas market. In Proc. of EC, pp. 637--637, New York, NY, USA, 2015. ACM.","DOI":"10.1145\/2764468.2764524"},{"key":"key-10.1145\/3041021.3054194-26","unstructured":"R. Quinlan. Data mining tools see5 and c5. 0. 2004."}],"event":{"name":"the 26th International Conference","location":"Perth, Australia","acronym":"WWW '17 Companion","number":"26","sponsor":["SIGWEB, ACM Special Interest Group on Hypertext, Hypermedia, and Web","IW3C2, International World Wide Web Conference Committee"],"start":{"date-parts":[[2017,4,3]]},"end":{"date-parts":[[2017,4,7]]}},"container-title":["Proceedings of the 26th International Conference on World Wide Web Companion - WWW '17 Companion"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3041021.3054194","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/dl.acm.org\/ft_gateway.cfm?id=3054194&ftid=1865150&dwn=1","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T03:03:19Z","timestamp":1750215799000},"score":1,"resource":{"primary":{"URL":"http:\/\/dl.acm.org\/citation.cfm?doid=3041021.3054194"}},"subtitle":[],"proceedings-subject":"World Wide Web Companion","short-title":[],"issued":{"date-parts":[[2017]]},"references-count":26,"URL":"https:\/\/doi.org\/10.1145\/3041021.3054194","relation":{},"subject":[],"published":{"date-parts":[[2017]]}}}