{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,14]],"date-time":"2026-05-14T00:58:46Z","timestamp":1778720326423,"version":"3.51.4"},"publisher-location":"New York, New York, USA","reference-count":21,"publisher":"ACM Press","license":[{"start":{"date-parts":[[2017,1,1]],"date-time":"2017-01-01T00:00:00Z","timestamp":1483228800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017]]},"DOI":"10.1145\/3097286.3097331","type":"proceedings-article","created":{"date-parts":[[2017,7,17]],"date-time":"2017-07-17T12:20:18Z","timestamp":1500294018000},"page":"1-5","source":"Crossref","is-referenced-by-count":6,"title":["Crisis and Collective Problem Solving in Dark Web"],"prefix":"10.1145","author":[{"given":"K. Hazel","family":"Kwon","sequence":"first","affiliation":[{"name":"Arizona State University, Walter Cronkite School of Journalism, Phoenix, AZ"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"J. Hunter","family":"Priniski","sequence":"additional","affiliation":[{"name":"Arizona State University, School of Mathematical and Statistical Sciences, Tempe, AZ"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Soumajyoti","family":"Sarkar","sequence":"additional","affiliation":[{"name":"Arizona State University, CySIS Lab, Tempe, AZ"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jana","family":"Shakarian","sequence":"additional","affiliation":[{"name":"Arizona State University, CySIS Lab, Tempe, AZ"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Paulo","family":"Shakarian","sequence":"additional","affiliation":[{"name":"Arizona State University, CySIS Lab, Tempe, AZ"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","reference":[{"key":"key-10.1145\/3097286.3097331-1","doi-asserted-by":"crossref","unstructured":"Milburn, T. W., Schuler, R. S., & Watman, K. H. 1983. Organizational crisis. Part I: Definition and conceptualization. Human Relations, 36(12), 1141--1160.","DOI":"10.1177\/001872678303601205"},{"key":"key-10.1145\/3097286.3097331-2","doi-asserted-by":"crossref","unstructured":"Bordia, P., & DiFonzo, N. 2004. Problem solving in social interactions on the Internet: Rumor as social cognition. Social Psychology Quarterly, 67(1), 33--49.","DOI":"10.1177\/019027250406700105"},{"key":"key-10.1145\/3097286.3097331-3","doi-asserted-by":"crossref","unstructured":"Nunes, E., Diab, A., Marin, E., Mishra, V., Paliath, V., Robertson, J.J., Shakarian, J., Thart, A., and Shakarian, P. 2016. Darknet and deepnet mining for proactive cybersecurity threat intelligence. Proceedings of the IEEE Conference on Intelligence and Security Informatics (ISI) (Tucson, AZ, September 28-30, 2016)","DOI":"10.1109\/ISI.2016.7745435"},{"key":"key-10.1145\/3097286.3097331-4","doi-asserted-by":"crossref","unstructured":"Shakarian, J., Gunn, A., and Shakarian, P. 2016. Exploring Malicious Hacker Forums, in Jajodia, S., Subrahmanian, V.S., Swarup, V., and Wang, C. (Eds.). Cyber Deception: Building the Scientific Foundation, (p. 259--282), Springer, Switzerland","DOI":"10.1007\/978-3-319-32699-3_11"},{"key":"key-10.1145\/3097286.3097331-5","doi-asserted-by":"crossref","unstructured":"Robertson, J., Diab, A., Marin, E., Nunes, E., Paliath, V., Shakarian, J., and Shakarian, P. 2017. Darkweb Cyber Threat Intelligence Mining. Cambridge University Press","DOI":"10.1017\/9781316888513"},{"key":"key-10.1145\/3097286.3097331-6","doi-asserted-by":"crossref","unstructured":"Marin, Ericsson, Diab, A., and Shakarian, P. 2016. Product Offerings in Malicious Hacker Markets. In Proceedings of the IEEE Conference on Intelligence and Security Informatics (ISI) (Tucson, AZ, September 28-30, 2016)","DOI":"10.1109\/ISI.2016.7745465"},{"key":"key-10.1145\/3097286.3097331-7","doi-asserted-by":"crossref","unstructured":"Nissenbaum, H. 2004. Hackers and the contested ontology of cyberspace. New Media & Society, 6(2), 195--217.","DOI":"10.1177\/1461444804041445"},{"key":"key-10.1145\/3097286.3097331-8","doi-asserted-by":"crossref","unstructured":"Steinmetz, K. F. 2014. Craft (y) ness: An ethnographic study of hacking. British Journal of Criminology, 55 (1), 125--145.","DOI":"10.1093\/bjc\/azu061"},{"key":"key-10.1145\/3097286.3097331-9","unstructured":"Coleman, G. 2014. Hacker, Hoaxer, Whistleblower, Spy: The Many Faces of Anonymous. Verso Books."},{"key":"key-10.1145\/3097286.3097331-10","unstructured":"Mahmood, M. A., Siponen, M., Straub, D., Rao, H. R., & Raghu, T. S. 2010. Moving toward black hat research in information systems security: an editorial introduction to the special issue. MIS Quarterly, 34(3), 431--433."},{"key":"key-10.1145\/3097286.3097331-11","unstructured":"Goodman, M. 2015. Future Crimes: Everything is Connected, Everyone is Vulnerable and What We Can Do about It. Random House."},{"key":"key-10.1145\/3097286.3097331-12","doi-asserted-by":"crossref","unstructured":"Scott, C. 2013. Anonymous Agencies, Backstreet Businesses, and Covert Collectives: Rethinking Organizations in the 21st Century. Stanford University Press.","DOI":"10.11126\/stanford\/9780804781381.001.0001"},{"key":"key-10.1145\/3097286.3097331-13","doi-asserted-by":"crossref","unstructured":"Stohl, C., & Stohl, M. 2011. Secret agencies: The communicative constitution of a clandestine organization. Organization Studies, 32(9), 1197--1215.","DOI":"10.1177\/0170840611410839"},{"key":"key-10.1145\/3097286.3097331-14","unstructured":"Oh, O., Agrawal, M., & Rao, H. R. 2013. Community intelligence and social media services: A rumor theoretic analysis of tweets during social crises. MIS Quarterly, 37(2), 407--426."},{"key":"key-10.1145\/3097286.3097331-15","unstructured":"Oh, O., Kwon, K. H., & Rao, H. R. 2010. An Exploration of Social Media in Extreme Events: Rumor Theory and Twitter during the Haiti Earthquake 2010. Proceedings of ICIS (Aug. 2010), 231--240."},{"key":"key-10.1145\/3097286.3097331-16","unstructured":"Deepdotweb (2014). Utopia marketplace seized by Dutch police: 5 arrested. DeepDotWeb. Retrieved from https:\/\/www.deepdotweb.com\/2014\/02\/11\/utopia-marketplace-seized-by-dutch-police\/"},{"key":"key-10.1145\/3097286.3097331-17","unstructured":"Cox, J. (2014). How Silk Road bounced back from its multimillion-dollar hack. Motherboard. Retrieved from http:\/\/motherboard.vice.com\/read\/how-silk-road-bounced-back-from-its-multimillion-dollar-hack"},{"key":"key-10.1145\/3097286.3097331-18","unstructured":"Cook, J. 2014. FBI arrests former space X employee, alleging he ran the 'deep web' drug marketplace Silk Road 2.0. Business Insider. Retrieved from http:\/\/www.businessinsider.com\/fbi-silk-road-seized-arrests-2014-11"},{"key":"key-10.1145\/3097286.3097331-19","unstructured":"J. Robertson, A. Diab, E. Marin, E. Nunes, V. Paliath, J. Shakarian, P. Shakarian. 2016. Darkweb mining and game theory for enhanced cyber threat intelligence. Cyber Defense Review 1(2), 95--121."},{"key":"key-10.1145\/3097286.3097331-20","unstructured":"Wheelan, S. A., Verdi, A. F., & McKeage, R. L. 1994. The Group Development Observation System: Origins and Applications. PEP Center Press."},{"key":"key-10.1145\/3097286.3097331-21","doi-asserted-by":"crossref","unstructured":"Chaiken, S., & Maheswaran, D. 1994. Heuristic processing can bias systematic processing: Effects of source credibility, argument ambiguity, and task importance on attitude judgment. Journal of Personality and Social Psychology, 66, 460--46.","DOI":"10.1037\/0022-3514.66.3.460"}],"event":{"name":"the 8th International Conference","location":"Toronto, ON, Canada","acronym":"#SMSociety17","number":"8","start":{"date-parts":[[2017,7,28]]},"end":{"date-parts":[[2017,7,30]]}},"container-title":["Proceedings of the 8th International Conference on Social Media &amp; Society - #SMSociety17"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3097286.3097331","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"http:\/\/dl.acm.org\/ft_gateway.cfm?id=3097331&ftid=1894914&dwn=1","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T03:30:38Z","timestamp":1750217438000},"score":1,"resource":{"primary":{"URL":"http:\/\/dl.acm.org\/citation.cfm?doid=3097286.3097331"}},"subtitle":["An Exploration of a Black Hat Forum"],"proceedings-subject":"Social Media & Society","short-title":[],"issued":{"date-parts":[[2017]]},"references-count":21,"URL":"https:\/\/doi.org\/10.1145\/3097286.3097331","relation":{},"subject":[],"published":{"date-parts":[[2017]]}}}