{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,19]],"date-time":"2025-06-19T04:09:05Z","timestamp":1750306145044,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":11,"publisher":"ACM","license":[{"start":{"date-parts":[[2017,9,19]],"date-time":"2017-09-19T00:00:00Z","timestamp":1505779200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2017,9,19]]},"DOI":"10.1145\/3121283.3121297","type":"proceedings-article","created":{"date-parts":[[2017,10,19]],"date-time":"2017-10-19T12:28:53Z","timestamp":1508416133000},"page":"199-202","source":"Crossref","is-referenced-by-count":0,"title":["Mediated Experience in Customer-Supplier Relationship"],"prefix":"10.1145","author":[{"given":"Marja","family":"Liinasuo","sequence":"first","affiliation":[{"name":"VTT Technical Research Centre of Finland, Finland"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Anke","family":"Dittmar","sequence":"additional","affiliation":[{"name":"University of Rostock, Dept. of Computer Science, Germany"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Eija","family":"Kaasinen","sequence":"additional","affiliation":[{"name":"VTT Technical Research Centre of Finland, Finland"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2017,9,19]]},"reference":[{"volume-title":"Proc. of the Workshop I-UxSED at NordiCHI'10","year":"2010","author":"Alsos O.A.","key":"e_1_3_2_1_1_1"},{"doi-asserted-by":"publisher","key":"e_1_3_2_1_2_1","DOI":"10.1080\/15710880412331289917"},{"doi-asserted-by":"publisher","key":"e_1_3_2_1_3_1","DOI":"10.1145\/2348144.2348156"},{"doi-asserted-by":"crossref","unstructured":"X. Faulkner. 2000. Usability Engineering. Palgrave Macmillan. X. Faulkner. 2000. Usability Engineering. Palgrave Macmillan.","key":"e_1_3_2_1_4_1","DOI":"10.1145\/343048.343076"},{"issue":"3","key":"e_1_3_2_1_5_1","first-page":"33","article-title":"Secondary analysis of qualitative data: an overview. In","volume":"33","author":"Heaton J.","year":"2008","journal-title":"Historical Social Research"},{"doi-asserted-by":"publisher","key":"e_1_3_2_1_6_1","DOI":"10.1108\/JOSM-12-2014-0323"},{"doi-asserted-by":"publisher","key":"e_1_3_2_1_7_1","DOI":"10.1145\/2970930.2970937"},{"unstructured":"E. Raita. 2015. The Social Mediation of Everyday User Experiences. PhD thesis University of Helsinki ISBN 978-951-51-1037-4. E. Raita. 2015. The Social Mediation of Everyday User Experiences. PhD thesis University of Helsinki ISBN 978-951-51-1037-4.","key":"e_1_3_2_1_8_1"},{"doi-asserted-by":"crossref","unstructured":"M.B. Rosson and J.M. Carroll. 2002. Usability Engineering -- Scenario-Based Development of Human-Computer Interaction. Morgan Kaufmann Publishers. M.B. Rosson and J.M. Carroll. 2002. Usability Engineering -- Scenario-Based Development of Human-Computer Interaction. Morgan Kaufmann Publishers.","key":"e_1_3_2_1_9_1","DOI":"10.1016\/B978-155860712-5\/50002-3"},{"unstructured":"V. Roto E. Law A. Vermeeren and J. Hoonhout. 2011. User Experience White Paper - Bringing clarity to the concept of user experience. In Dagstuhl Seminar on User Experience -- 2010. V. Roto E. Law A. Vermeeren and J. Hoonhout. 2011. User Experience White Paper - Bringing clarity to the concept of user experience. In Dagstuhl Seminar on User Experience -- 2010.","key":"e_1_3_2_1_10_1"},{"unstructured":"P.C. Wright and J.C. McCarthy. 2004. The value of the novel in designing for experience. In A. Pirhonen C. Roast P. Saariluoma H. Isom (eds.). Future Interaction Design. Springer 9--30. P.C. Wright and J.C. McCarthy. 2004. The value of the novel in designing for experience. In A. Pirhonen C. Roast P. Saariluoma H. Isom (eds.). Future Interaction Design. Springer 9--30.","key":"e_1_3_2_1_11_1"}],"event":{"sponsor":["EACE European Association for Cognitive Ergonomics","Ume\u00e5 University"],"acronym":"ECCE 2017","name":"ECCE 2017: European Conference on Cognitive Ergonomics 2017","location":"Ume\u00e5 Sweden"},"container-title":["Proceedings of the European Conference on Cognitive Ergonomics 2017"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3121283.3121297","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3121283.3121297","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T03:39:27Z","timestamp":1750217967000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3121283.3121297"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,9,19]]},"references-count":11,"alternative-id":["10.1145\/3121283.3121297","10.1145\/3121283"],"URL":"https:\/\/doi.org\/10.1145\/3121283.3121297","relation":{},"subject":[],"published":{"date-parts":[[2017,9,19]]}}}