{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,12]],"date-time":"2026-03-12T04:04:04Z","timestamp":1773288244778,"version":"3.50.1"},"reference-count":61,"publisher":"Association for Computing Machinery (ACM)","issue":"CSCW","license":[{"start":{"date-parts":[[2017,12,6]],"date-time":"2017-12-06T00:00:00Z","timestamp":1512518400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Proc. ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2017,12,6]]},"abstract":"<jats:p>As social media platforms become a larger part of sharing life, they have by necessity become a part of sharing death. In life, pop culture fans can have parasocial (one-sided, mediated) relationships with celebrities. Yet when fans of departed celebrities express their grief in public comment threads, conversations often result in disagreements about how to grieve. These disagreements consistently appear in response to the deaths of public figures, and have been broadly labeled \"grief policing.\" We performed a thematic analysis of public Facebook comments responding to the deaths of Alan Rickman, David Bowie, and Prince. Our findings describe prominent grief policing practices and explain how commenters may be importing norms from other contexts when shared spaces consist of transient interactions that make norm formation difficult. Our findings contribute to a broader understanding of how conflicting norms affect discourse in transient online spaces. Approaching online incivility through a lens of conflicting social norm enforcement may open doors for improvements in public discourse online.<\/jats:p>","DOI":"10.1145\/3134682","type":"journal-article","created":{"date-parts":[[2017,12,6]],"date-time":"2017-12-06T21:23:15Z","timestamp":1512595395000},"page":"1-18","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":24,"title":["\u201cControl your emotions, Potter\u201d"],"prefix":"10.1145","volume":"1","author":[{"given":"Katie Z.","family":"Gach","sequence":"first","affiliation":[{"name":"University of Colorado, Boulder, Boulder, CO, USA"}]},{"given":"Casey","family":"Fiesler","sequence":"additional","affiliation":[{"name":"University of Colorado, Boulder, Boulder, CO, USA"}]},{"given":"Jed R.","family":"Brubaker","sequence":"additional","affiliation":[{"name":"University of Colorado, Boulder, Boulder, CO, USA"}]}],"member":"320","published-online":{"date-parts":[[2017,12,6]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.2307\/2072357"},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1111\/jcc4.12009"},{"key":"e_1_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1191\/1478088706qp063oa"},{"key":"e_1_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1460-2466.2003.tb02912.x"},{"key":"e_1_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/2556288.2557059"},{"key":"e_1_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1145\/1958824.1958843"},{"key":"e_1_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1080\/01972243.2013.777300"},{"key":"e_1_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858254"},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1023\/A:1021316409277"},{"key":"e_1_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0740-8188(03)00033-1"},{"key":"e_1_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1080\/17512786.2012.740172"},{"key":"e_1_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1080\/23294515.2016.1226199"},{"key":"e_1_2_1_13_1","volume-title":"Basics of Qualitative Research","author":"Corbin Juliet","edition":"3"},{"key":"e_1_2_1_14_1","volume-title":"Leith","author":"DeGroot Jocelyn M.","year":"2015"},{"key":"e_1_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1145\/1979742.1979782"},{"key":"e_1_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1145\/1958824.1958844"},{"key":"e_1_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1080\/19331681.2013.794120"},{"key":"e_1_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.2307\/1228561"},{"key":"e_1_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1207\/s15506878jobem5003_9"},{"key":"e_1_2_1_20_1","unstructured":"Shon Faye. 2016. So how should we grieve for David Bowie? Dazed. Retrieved from http:\/\/www.dazeddigital.com\/artsandculture\/article\/29137\/1\/so-how-should-we-grieve-for-david-bowie  Shon Faye. 2016. So how should we grieve for David Bowie? Dazed. Retrieved from http:\/\/www.dazeddigital.com\/artsandculture\/article\/29137\/1\/so-how-should-we-grieve-for-david-bowie"},{"key":"e_1_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.1145\/2675133.2675234"},{"key":"e_1_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1145\/2818048.2819931"},{"key":"e_1_2_1_23_1","unstructured":"Megan Garber. 2016. Enter the Grief Police. The Atlantic. Retrieved from https:\/\/www.theatlantic.com\/entertainment\/archive\/2016\/01\/enter-the-grief-police\/424746\/  Megan Garber. 2016. Enter the Grief Police. The Atlantic. Retrieved from https:\/\/www.theatlantic.com\/entertainment\/archive\/2016\/01\/enter-the-grief-police\/424746\/"},{"key":"e_1_2_1_24_1","volume-title":"Forman","author":"Gil-Egui Gisela","year":"2016"},{"key":"e_1_2_1_25_1","volume-title":"News use across social media platforms","author":"Gottfired Jeffrey","year":"2016"},{"key":"e_1_2_1_26_1","unstructured":"Richard Jackson Harris and Fred W Sanborn. 2014. A cognitive psychology of mass communication. A cognitive psychology of mass communication.  Richard Jackson Harris and Fred W Sanborn. 2014. A cognitive psychology of mass communication. A cognitive psychology of mass communication."},{"key":"e_1_2_1_27_1","unstructured":"Matthew Heston. 2016. (In)visible Cities: An Exploration of Social Identity Anonymity and Location-Based Filtering on Yik Yak. iConference 2016 Proceedings iSchools.  Matthew Heston. 2016. (In)visible Cities: An Exploration of Social Identity Anonymity and Location-Based Filtering on Yik Yak. iConference 2016 Proceedings iSchools."},{"key":"e_1_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1080\/00332747.1956.11023049"},{"key":"e_1_2_1_29_1","unstructured":"Sali Hughes. 2016. I've had it up to here with the grief police. The Pool. Retrieved from https:\/\/www.the-pool.com\/news-views\/opinion\/2016\/2\/sali-hughes-on-the-bowie-grief-police  Sali Hughes. 2016. I've had it up to here with the grief police. The Pool. Retrieved from https:\/\/www.the-pool.com\/news-views\/opinion\/2016\/2\/sali-hughes-on-the-bowie-grief-police"},{"key":"e_1_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.1080\/10570310902856063"},{"key":"e_1_2_1_31_1","volume-title":"The psychology of death","author":"Kastenbaum Robert"},{"key":"e_1_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1145\/2675133.2675238"},{"key":"e_1_2_1_33_1","doi-asserted-by":"publisher","DOI":"10.1080\/13614568.2014.983564"},{"key":"e_1_2_1_34_1","unstructured":"Robert Kolker. 2005. The Grief Police. New York Magazine 9. Retrieved from http:\/\/nymag.com\/nymetro\/news\/sept11\/features\/15140\/  Robert Kolker. 2005. The Grief Police. New York Magazine 9. Retrieved from http:\/\/nymag.com\/nymetro\/news\/sept11\/features\/15140\/"},{"key":"e_1_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2013.11.005"},{"key":"e_1_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.pragma.2014.07.004"},{"key":"e_1_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-2885.2005.tb00329.x"},{"key":"e_1_2_1_38_1","volume-title":"Code: And other laws of cyberspace","author":"Lessig Lawrence","year":"2009"},{"key":"e_1_2_1_39_1","doi-asserted-by":"publisher","DOI":"10.1177\/1555412007309583"},{"key":"e_1_2_1_40_1","volume-title":"A Companion to Celebrity","author":"Marwick Alice"},{"key":"e_1_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.1080\/08838151.2012.705197"},{"key":"e_1_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.1145\/2702123.2702417"},{"key":"e_1_2_1_43_1","volume-title":"Baecker","author":"Massimi Michael","year":"2011"},{"key":"e_1_2_1_44_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444811412712"},{"key":"e_1_2_1_45_1","volume-title":"American heroes in a media age","author":"Meyrowitz Joshua"},{"key":"e_1_2_1_46_1","doi-asserted-by":"publisher","DOI":"10.1145\/2598510.2598516"},{"key":"e_1_2_1_47_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.05.042"},{"key":"e_1_2_1_48_1","doi-asserted-by":"publisher","DOI":"10.1145\/2414536.2414599"},{"key":"e_1_2_1_49_1","volume-title":"Remembering Zyzz: Distributed Memories on Distributed Networks. In Memory in a Mediated World","author":"Nansen Bjorn","year":"2016"},{"key":"e_1_2_1_50_1","unstructured":"Brendan O'Neill. 2016. That thing you're feeling about Bowie -- it isn't grief. Spiked. Retrieved from http:\/\/www.spiked-online.com\/newsite\/article\/that-thing-youre-feeling-about-bowie-it-isnt-grief\/17803  Brendan O'Neill. 2016. That thing you're feeling about Bowie -- it isn't grief. Spiked. Retrieved from http:\/\/www.spiked-online.com\/newsite\/article\/that-thing-youre-feeling-about-bowie-it-isnt-grief\/17803"},{"key":"e_1_2_1_51_1","unstructured":"Maddie Palmer. 2015. From Grief Police To Tragedy Hipsters: The Seven Most Unhelpful Arguments That Took Over The Media After The Paris Attacks. Junkee. Retrieved from http:\/\/junkee.com\/from-grief-police-to-tragedy-hipsters-the-seven-most-unhelpful-arguments-that-took-over-the-media-after-the-paris-attacks\/69619  Maddie Palmer. 2015. From Grief Police To Tragedy Hipsters: The Seven Most Unhelpful Arguments That Took Over The Media After The Paris Attacks. Junkee. Retrieved from http:\/\/junkee.com\/from-grief-police-to-tragedy-hipsters-the-seven-most-unhelpful-arguments-that-took-over-the-media-after-the-paris-attacks\/69619"},{"key":"e_1_2_1_52_1","doi-asserted-by":"publisher","DOI":"10.1145\/2957276.2957297"},{"key":"e_1_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.5210\/fm.v16i12.3168"},{"key":"e_1_2_1_54_1","doi-asserted-by":"publisher","DOI":"10.1177\/1469540512446879"},{"key":"e_1_2_1_55_1","doi-asserted-by":"publisher","DOI":"10.1080\/13614568.2015.988455"},{"key":"e_1_2_1_56_1","doi-asserted-by":"publisher","DOI":"10.1177\/0270467610380010"},{"key":"e_1_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1080\/136484700109377"},{"key":"e_1_2_1_58_1","doi-asserted-by":"publisher","DOI":"10.1080\/0048721X.2011.553138"},{"key":"e_1_2_1_59_1","doi-asserted-by":"publisher","DOI":"10.2190\/OM.64.4.a"},{"key":"e_1_2_1_60_1","unstructured":"Erin Willis and Patrick Ferrucci. 2017. Mourning and Grief on Facebook. OMEGA - Journal of Death and Dying.  Erin Willis and Patrick Ferrucci. 2017. Mourning and Grief on Facebook. OMEGA - Journal of Death and Dying."},{"key":"e_1_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1089\/cpb.2006.9984"}],"container-title":["Proceedings of the ACM on Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3134682","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3134682","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T02:11:24Z","timestamp":1750212684000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3134682"}},"subtitle":["An Analysis of Grief Policing on Facebook in Response to Celebrity Death"],"short-title":[],"issued":{"date-parts":[[2017,12,6]]},"references-count":61,"journal-issue":{"issue":"CSCW","published-print":{"date-parts":[[2017,12,6]]}},"alternative-id":["10.1145\/3134682"],"URL":"https:\/\/doi.org\/10.1145\/3134682","relation":{},"ISSN":["2573-0142"],"issn-type":[{"value":"2573-0142","type":"electronic"}],"subject":[],"published":{"date-parts":[[2017,12,6]]},"assertion":[{"value":"2017-12-06","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}