{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,22]],"date-time":"2025-08-22T04:57:28Z","timestamp":1755838648203,"version":"3.41.0"},"reference-count":57,"publisher":"Association for Computing Machinery (ACM)","issue":"CSCW","license":[{"start":{"date-parts":[[2017,12,6]],"date-time":"2017-12-06T00:00:00Z","timestamp":1512518400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Proc. ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2017,12,6]]},"abstract":"<jats:p>Social capital is one of the most fundamental concepts in social computing. Individual social capital is often connected with one's happiness levels, well-being, and propensity to cooperate with others. The dominant approach for quantifying individual social capital remains self-reported surveys and generator-methods, which are costly, attention-consuming, and fraught with biases. Given the important role played by mobile phones in mediating human social lives, this study explores the use of phone metadata (call and SMS logs) to automatically infer an individual's social capital. Based on Williams' Social Capital survey as ground truth and ten-week phone data collection for 55 participants, we report that (1) multiple phone-based social features are intrinsically associated with social capital; and (2) analytics algorithms utilizing phone data can achieve high accuracy at automatically inferring an individual's bridging, bonding, and overall social capital scores. Results pave way for studying social capital and its temporal dynamics at an unprecedented scale.<\/jats:p>","DOI":"10.1145\/3134730","type":"journal-article","created":{"date-parts":[[2017,12,6]],"date-time":"2017-12-06T21:23:15Z","timestamp":1512595395000},"page":"1-12","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":17,"title":["Inferring Individual Social Capital Automatically via Phone Logs"],"prefix":"10.1145","volume":"1","author":[{"given":"Vivek K.","family":"Singh","sequence":"first","affiliation":[{"name":"Rutgers University, New Brunswick, NJ, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Isha","family":"Ghosh","sequence":"additional","affiliation":[{"name":"Rutgers University, New Brunswick, NJ, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2017,12,6]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1145\/2632048.2632100"},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.5465\/amr.2002.5922314"},{"key":"e_1_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.pmcj.2011.09.004"},{"volume-title":"Haythorn","year":"1965","author":"Altman Irwin","key":"e_1_2_1_4_1"},{"key":"e_1_2_1_5_1","doi-asserted-by":"crossref","unstructured":"Michael A. Babyak. 2004. What you see may not be what you get: a brief nontechnical introduction to overfitting in regression-type models. Psychosomatic medicine. 66(3) 411--421.  Michael A. Babyak. 2004. What you see may not be what you get: a brief nontechnical introduction to overfitting in regression-type models. Psychosomatic medicine. 66(3) 411--421.","DOI":"10.1097\/00006842-200405000-00021"},{"key":"e_1_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1109\/MPRV.2005.38"},{"key":"e_1_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1126\/science.aac4420"},{"volume-title":"Handbook of theory and research for the sociology of education (pp. 241--258).","author":"Bourdieu Pierre","key":"e_1_2_1_8_1"},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1145\/1978942.1979023"},{"key":"e_1_2_1_10_1","unstructured":"Yi Cao Defu Lian Zhihai Rong Jiatu Shi Qing Wang Yifan Wu Huaxiu Yao and Tao Zhou. 2017. Orderness Predicts Academic Performance: Behavioral Analysis on Campus Lifestyle. arXiv preprint arXiv:1704.04103  Yi Cao Defu Lian Zhihai Rong Jiatu Shi Qing Wang Yifan Wu Huaxiu Yao and Tao Zhou. 2017. Orderness Predicts Academic Performance: Behavioral Analysis on Campus Lifestyle. arXiv preprint arXiv:1704.04103"},{"volume-title":"Superconnected: The Internet, Digital Media, and Techno-Social Life","year":"2016","author":"Chayko Mary","key":"e_1_2_1_11_1"},{"key":"e_1_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1086\/228943"},{"key":"e_1_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-37210-0_6"},{"key":"e_1_2_1_14_1","doi-asserted-by":"crossref","unstructured":"Yves-Alexandre de Montjoye Erez Shmueli Samuel S. Wang and Alex Sandy Pentland. 2014. openpds: Protecting the privacy of metadata through safeanswers. PloS one 9(7).  Yves-Alexandre de Montjoye Erez Shmueli Samuel S. Wang and Alex Sandy Pentland. 2014. openpds: Protecting the privacy of metadata through safeanswers. PloS one 9(7).","DOI":"10.1371\/journal.pone.0098790"},{"key":"e_1_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00779-005-0046-3"},{"key":"e_1_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1083-6101.2007.00367.x"},{"key":"e_1_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1111\/jcc4.12078"},{"key":"e_1_2_1_18_1","doi-asserted-by":"crossref","unstructured":"Richard M. Emerson. 1976. \"Social exchange theory.\" Annual review of sociology. 335--362.  Richard M. Emerson. 1976. \"Social exchange theory.\" Annual review of sociology. 335--362.","DOI":"10.1146\/annurev.so.02.080176.002003"},{"key":"e_1_2_1_19_1","unstructured":"Bjarke Felbo P\u00e5l Sunds\u00f8y Alex'Sandy Pentland Sune Lehmann and Yves-Alexandre de Montjoye. 2015 Using deep learning to predict demographics from mobile phone metadata. arXiv preprint arXiv:1511.06660  Bjarke Felbo P\u00e5l Sunds\u00f8y Alex'Sandy Pentland Sune Lehmann and Yves-Alexandre de Montjoye. 2015 Using deep learning to predict demographics from mobile phone metadata. arXiv preprint arXiv:1511.06660"},{"key":"e_1_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.socnet.2005.01.009"},{"key":"e_1_2_1_21_1","unstructured":"Henk Flap Tom Snijders Beate V\u00f6lker and Martin Van Der Gaag. 1999. Measurement instruments for social capital of individuals. Questionnaire items.  Henk Flap Tom Snijders Beate V\u00f6lker and Martin Van Der Gaag. 1999. Measurement instruments for social capital of individuals. Questionnaire items."},{"key":"e_1_2_1_22_1","doi-asserted-by":"crossref","unstructured":"Jim Giles. 2012. Making the links. Nature 488(7412).  Jim Giles. 2012. Making the links. Nature 488(7412).","DOI":"10.1038\/488448a"},{"key":"e_1_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1086\/225469"},{"volume-title":"Proceedings of 2015 International Conference on Social Computing, Behavioral-Cultural Modeling, & Prediction (SBP15)","author":"Ghosh Isha","key":"e_1_2_1_24_1"},{"key":"e_1_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1145\/1518701.1518736"},{"key":"e_1_2_1_26_1","doi-asserted-by":"crossref","unstructured":"Trudy Harpham Emma Grant and Elizabeth Thomas. 2002. Measuring social capital within health surveys: key issues. Health policy and planning. 17(1) 106--111.  Trudy Harpham Emma Grant and Elizabeth Thomas. 2002. Measuring social capital within health surveys: key issues. Health policy and planning. 17(1) 106--111.","DOI":"10.1093\/heapol\/17.1.106"},{"volume-title":"2010 ACM Conference on Computer Supported Cooperative Work (CSCW), 487--488","year":"2010","author":"Jumin Chi","key":"e_1_2_1_27_1"},{"key":"e_1_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1177\/1077699013503163"},{"key":"e_1_2_1_29_1","unstructured":"Lauri Kovanen Jari Saramaki and Kimmo Kaski. 2010. Reciprocity of mobile phone calls. arXiv preprint arXiv:1002.0763  Lauri Kovanen Jari Saramaki and Kimmo Kaski. 2010. Reciprocity of mobile phone calls. arXiv preprint arXiv:1002.0763"},{"issue":"1","key":"e_1_2_1_30_1","first-page":"28","article-title":"Building a network theory of social capital","volume":"22","author":"Lin Nan","year":"1999","journal-title":"Connections."},{"key":"e_1_2_1_31_1","unstructured":"Nan Lin Karen S. Cook and Ronald S. Burt (Eds.). 2001. Social capital: Theory and research. Transaction Publishers  Nan Lin Karen S. Cook and Ronald S. Burt (Eds.). 2001. Social capital: Theory and research. Transaction Publishers"},{"key":"e_1_2_1_32_1","doi-asserted-by":"crossref","unstructured":"Nan Lin and Mary Dumin. 1986. Access to occupations through social ties. Social networks. 8(4) 365--385.  Nan Lin and Mary Dumin. 1986. Access to occupations through social ties. Social networks. 8(4) 365--385.","DOI":"10.1016\/0378-8733(86)90003-1"},{"key":"e_1_2_1_33_1","unstructured":"Nan Lin Yang-chih Fu and Ray-May Hsung. 2001. Measurement techniques for investigations of social capital. Social capital: theory and research. New York  Nan Lin Yang-chih Fu and Ray-May Hsung. 2001. Measurement techniques for investigations of social capital. Social capital: theory and research. New York"},{"key":"e_1_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1177\/004912417800700202"},{"key":"e_1_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9868.2007.00627.x"},{"key":"e_1_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1145\/2441776.2441810"},{"key":"e_1_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.1370"},{"volume-title":"The OECD measurement of social capital project and question databank {Data file}.","year":"2013","author":"OECD","key":"e_1_2_1_38_1"},{"key":"e_1_2_1_39_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444812465927"},{"key":"e_1_2_1_40_1","doi-asserted-by":"publisher","DOI":"10.1353\/jod.1995.0002"},{"volume-title":"Bowling Alone","author":"Putnam Robert D.","key":"e_1_2_1_41_1"},{"key":"e_1_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.2196\/jmir.4273"},{"volume-title":"Wearable and Implantable Body Sensor Networks (BSN), 2015 IEEE 12th International Conference. 1--6.","author":"Sano Akane","key":"e_1_2_1_43_1"},{"key":"e_1_2_1_44_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2012.07.030"},{"key":"e_1_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1145\/2971648.2971755"},{"key":"e_1_2_1_46_1","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0136628"},{"key":"e_1_2_1_47_1","doi-asserted-by":"publisher","DOI":"10.1109\/SocialCom.2013.33"},{"key":"e_1_2_1_48_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.2517-6161.1996.tb02080.x"},{"key":"e_1_2_1_49_1","first-page":"13","article-title":"Algorithmic harms beyond Facebook and Google: Emergent challenges of computational agency","author":"Tufekci Zeynep","year":"2015","journal-title":"Journal on Telecomm. & High Tech."},{"key":"e_1_2_1_50_1","doi-asserted-by":"crossref","unstructured":"Martin Van Der Gaag and Tom AB Snijders. 2005. The Resource Generator: social capital quantification with concrete items. Social networks. 27(1) 1--29.  Martin Van Der Gaag and Tom AB Snijders. 2005. The Resource Generator: social capital quantification with concrete items. Social networks. 27(1) 1--29.","DOI":"10.1016\/j.socnet.2004.10.001"},{"volume-title":"Time series analysis","author":"Wei William W.S.","key":"e_1_2_1_51_1"},{"key":"e_1_2_1_52_1","doi-asserted-by":"publisher","DOI":"10.1086\/229572"},{"key":"e_1_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1145\/2675133.2675143"},{"key":"e_1_2_1_54_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1083-6101.2006.00029.x"},{"key":"e_1_2_1_55_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1083-6101.2006.00308.x"},{"key":"e_1_2_1_56_1","doi-asserted-by":"publisher","DOI":"10.1109\/ISI.2010.5484780"},{"key":"e_1_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.pmcj.2013.07.009"}],"container-title":["Proceedings of the ACM on Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3134730","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3134730","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T02:11:24Z","timestamp":1750212684000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3134730"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,12,6]]},"references-count":57,"journal-issue":{"issue":"CSCW","published-print":{"date-parts":[[2017,12,6]]}},"alternative-id":["10.1145\/3134730"],"URL":"https:\/\/doi.org\/10.1145\/3134730","relation":{},"ISSN":["2573-0142"],"issn-type":[{"type":"electronic","value":"2573-0142"}],"subject":[],"published":{"date-parts":[[2017,12,6]]},"assertion":[{"value":"2017-12-06","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}