{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,9,3]],"date-time":"2025-09-03T11:12:15Z","timestamp":1756897935558,"version":"3.41.0"},"reference-count":45,"publisher":"Association for Computing Machinery (ACM)","issue":"2","license":[{"start":{"date-parts":[[2018,6,27]],"date-time":"2018-06-27T00:00:00Z","timestamp":1530057600000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Trans. Soc. Comput."],"published-print":{"date-parts":[[2018,6,30]]},"abstract":"<jats:p>Collective socialization involves introducing new members to an organization as a group or cohort. In traditional offline organizations, collective socialization is a standard and effective socialization strategy. This article investigates the impact of collective socialization on newcomers\u2019 motivation and learning in an online community and the effect it has on newcomers\u2019 reaction to feedback from the community. One observational field study and two random-assignment experiments involving editing Wikipedia articles show that collective socialization altered the way newcomers responded to feedback from the community. The observational study of students editing Wikipedia articles as part of a classroom assignment found that those who worked relatively independently without peer support made more edits in response to critical, negative feedback, presumably to fix errors, whereas students who had peer support did not. Two experiments in which Mechanical Turk workers edited Wikipedia articles independently or in a group found that working in a group diffused the impact of both positive and negative feedback. We discuss these findings, which highlight the importance of considering the negative consequences of introducing a new socialization practice to an online community.<\/jats:p>","DOI":"10.1145\/3191834","type":"journal-article","created":{"date-parts":[[2018,6,27]],"date-time":"2018-06-27T12:14:36Z","timestamp":1530101676000},"page":"1-23","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":7,"title":["Effects of Collective Socialization on Newcomers\u2019 Response to Feedback in Online Communities"],"prefix":"10.1145","volume":"1","author":[{"given":"Yla","family":"Tausczik","sequence":"first","affiliation":[{"name":"University of Maryland, MD, USA"}]},{"given":"Rosta","family":"Farzan","sequence":"additional","affiliation":[{"name":"University of Pittsburgh, PA, USA"}]},{"given":"John","family":"Levine","sequence":"additional","affiliation":[{"name":"University of Pittsburgh, PA, USA"}]},{"given":"Robert","family":"Kraut","sequence":"additional","affiliation":[{"name":"Carnegie Mellon University, PA, USA"}]}],"member":"320","published-online":{"date-parts":[[2018,6,27]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1177\/0149206313484521"},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1037\/h0079923"},{"key":"e_1_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.92.3.707"},{"key":"e_1_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.92.3.458"},{"key":"e_1_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/503376.503401"},{"key":"e_1_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.36.1.56"},{"key":"e_1_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1080\/02732173.2012.646160"},{"key":"e_1_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1145\/2103354.2103356"},{"key":"e_1_2_1_9_1","unstructured":"Brian Butler Lee Sproull Sara Kiesler and Robert Kraut. 2002. Community effort in online groups: Who does the work and why. In Leadership at a Distance: Research in Technologically Supported Work 171--194.  Brian Butler Lee Sproull Sara Kiesler and Robert Kraut. 2002. Community effort in online groups: Who does the work and why. In Leadership at a Distance: Research in Technologically Supported Work 171--194."},{"key":"e_1_2_1_10_1","volume-title":"International Conference on Web and Social Media. 41--50","author":"Cheng Justin","year":"2014","unstructured":"Justin Cheng , Cristian Danescu-Niculescu-Mizil , and Jure Leskovec . 2014 . How community feedback shapes user behavior . In International Conference on Web and Social Media. 41--50 . arxiv:1405.1429 http:\/\/arxiv.org\/abs\/1405.1429. Justin Cheng, Cristian Danescu-Niculescu-Mizil, and Jure Leskovec. 2014. How community feedback shapes user behavior. In International Conference on Web and Social Media. 41--50. arxiv:1405.1429 http:\/\/arxiv.org\/abs\/1405.1429."},{"key":"e_1_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1145\/1718918.1718940"},{"key":"e_1_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1007\/s10606-005-9000-1"},{"key":"e_1_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1145\/2470654.2470765"},{"key":"e_1_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.2753\/MIS0742-1222260103"},{"key":"e_1_2_1_15_1","volume-title":"Wikimedia Strategic Plan: A Collaborative Vision for the Movement Through","author":"Foundation Wikimedia","year":"2015","unstructured":"Wikimedia Foundation . 2011. Wikimedia Strategic Plan: A Collaborative Vision for the Movement Through 2015 . Wikimedia Foundation , San Francisco, CA . Wikimedia Foundation. 2011. Wikimedia Strategic Plan: A Collaborative Vision for the Movement Through 2015. Wikimedia Foundation, San Francisco, CA."},{"key":"e_1_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.edurev.2011.11.003"},{"volume-title":"Unpublished","author":"Halfaker Aaron","key":"e_1_2_1_17_1","unstructured":"Aaron Halfaker . Unpublished . Research : Teahouse long term new editor retention. Retrieved from https:\/\/meta.wikimedia.org\/wiki\/Research:Teahouse_long_term_new_editor_retention. Aaron Halfaker. Unpublished. Research: Teahouse long term new editor retention. Retrieved from https:\/\/meta.wikimedia.org\/wiki\/Research:Teahouse_long_term_new_editor_retention."},{"key":"e_1_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1177\/0002764212469365"},{"key":"e_1_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1145\/2038558.2038585"},{"key":"e_1_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1145\/2038558.2038575"},{"key":"e_1_2_1_21_1","doi-asserted-by":"publisher","DOI":"10.3102\/003465430298487"},{"key":"e_1_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1037\/0021-9010.64.4.349"},{"key":"e_1_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1177\/0146167211407342"},{"key":"e_1_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1037\/h0024411"},{"key":"e_1_2_1_25_1","doi-asserted-by":"crossref","first-page":"262","DOI":"10.2307\/256188","article-title":"Socialization tactics, self-efficacy, and newcomers\u2019 adjustments to organizations","volume":"29","author":"Jones Gareth R.","year":"1986","unstructured":"Gareth R. Jones . 1986 . Socialization tactics, self-efficacy, and newcomers\u2019 adjustments to organizations . Academy of Management Journal 29 , 2 (1986), 262 -- 279 . Gareth R. Jones. 1986. Socialization tactics, self-efficacy, and newcomers\u2019 adjustments to organizations. Academy of Management Journal 29, 2 (1986), 262--279.","journal-title":"Academy of Management Journal"},{"key":"e_1_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.65.4.681"},{"key":"e_1_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.119.2.254"},{"key":"e_1_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1002\/asi.23616"},{"key":"e_1_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/1099203.1099206"},{"key":"e_1_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.1145\/2145204.2145267"},{"key":"e_1_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.1037\/0003-066X.36.4.343"},{"key":"e_1_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1145\/2441776.2441871"},{"key":"e_1_2_1_33_1","doi-asserted-by":"publisher","DOI":"10.1021\/ed100367v"},{"key":"e_1_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1207\/S15327051HCI1523_4"},{"key":"e_1_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.5465\/amj.2007.27169153"},{"key":"e_1_2_1_36_1","doi-asserted-by":"publisher","DOI":"10.1145\/1531674.1531682"},{"key":"e_1_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/1316624.1316663"},{"key":"e_1_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jvb.2006.12.004"},{"key":"e_1_2_1_39_1","volume-title":"Brooks","author":"Shane-Simpson Christina","year":"2016","unstructured":"Christina Shane-Simpson , Elizabeth Che , and Patricia J . Brooks . 2016 . Giving psychology away: Implementation of Wikipedia editing in an introductory human development course. Psychology Learning 8 Teaching 15, 3 (2016), 268--293. Christina Shane-Simpson, Elizabeth Che, and Patricia J. Brooks. 2016. Giving psychology away: Implementation of Wikipedia editing in an introductory human development course. Psychology Learning 8 Teaching 15, 3 (2016), 268--293."},{"key":"e_1_2_1_40_1","doi-asserted-by":"publisher","DOI":"10.1145\/1641309.1641322"},{"key":"e_1_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.1037\/0033-2909.95.2.189"},{"key":"e_1_2_1_42_1","series-title":"Vol. 1","volume-title":"Research in Organizational Behavior","author":"Van Maanen John Eastin","unstructured":"John Eastin Van Maanen and Edgar Henry Schein . 1979. Toward a theory of organizational socialization . In B. M. Staw (Ed.), Research in Organizational Behavior ( Vol. 1 ). John Eastin Van Maanen and Edgar Henry Schein. 1979. Toward a theory of organizational socialization. In B. M. Staw (Ed.), Research in Organizational Behavior (Vol. 1)."},{"key":"e_1_2_1_43_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF00919279"},{"key":"e_1_2_1_44_1","doi-asserted-by":"publisher","DOI":"10.1145\/2145204.2145269"},{"key":"e_1_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1145\/1978942.1979453"}],"container-title":["ACM Transactions on Social Computing"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3191834","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3191834","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T02:26:43Z","timestamp":1750213603000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3191834"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,6,27]]},"references-count":45,"journal-issue":{"issue":"2","published-print":{"date-parts":[[2018,6,30]]}},"alternative-id":["10.1145\/3191834"],"URL":"https:\/\/doi.org\/10.1145\/3191834","relation":{},"ISSN":["2469-7818","2469-7826"],"issn-type":[{"type":"print","value":"2469-7818"},{"type":"electronic","value":"2469-7826"}],"subject":[],"published":{"date-parts":[[2018,6,27]]},"assertion":[{"value":"2017-08-01","order":0,"name":"received","label":"Received","group":{"name":"publication_history","label":"Publication History"}},{"value":"2018-02-01","order":1,"name":"accepted","label":"Accepted","group":{"name":"publication_history","label":"Publication History"}},{"value":"2018-06-27","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}