{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,4]],"date-time":"2026-06-04T21:04:36Z","timestamp":1780607076263,"version":"3.54.1"},"publisher-location":"New York, NY, USA","reference-count":23,"publisher":"ACM","license":[{"start":{"date-parts":[[2018,10,22]],"date-time":"2018-10-22T00:00:00Z","timestamp":1540166400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2018,10,22]]},"DOI":"10.1145\/3207677.3277939","type":"proceedings-article","created":{"date-parts":[[2018,10,18]],"date-time":"2018-10-18T10:19:29Z","timestamp":1539857969000},"page":"1-6","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":5,"title":["Towards Open and Automated Customer Service"],"prefix":"10.1145","author":[{"given":"Wai Ming","family":"Wang","sequence":"first","affiliation":[{"name":"Guangdong Provincial Key Laboratory of Computer Integrated Manufacturing Systems, Guangdong University of Technology, Guangzhou, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Hanyang","family":"Guo","sequence":"additional","affiliation":[{"name":"Guangdong Provincial Key Laboratory of Computer Integrated Manufacturing Systems, Guangdong University of Technology, Guangzhou, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Zhi","family":"Li","sequence":"additional","affiliation":[{"name":"Guangdong Provincial Key Laboratory of Computer Integrated Manufacturing Systems, Guangdong University of Technology, Guangzhou, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Yunhui","family":"Shen","sequence":"additional","affiliation":[{"name":"Guangdong Provincial Key Laboratory of Computer Integrated Manufacturing Systems, Guangdong University of Technology, Guangzhou, China"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ali Vatankhah","family":"Barenji","sequence":"additional","affiliation":[{"name":"Guangdong Provincial Key Laboratory of Computer Integrated Manufacturing Systems, Guangdong University of Technology, Guangzhou, China"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"320","published-online":{"date-parts":[[2018,10,22]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jom.2003.02.002"},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1468-0394.2007.00431.x"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","unstructured":"Mithas S. Ramasubbu N. and Sambamurthy V. 2011. How information management capability influences firm performance. MIS quarterly 237--256.","DOI":"10.5555\/2017483.2017495"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1108\/APJML-04-2017-0071"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"crossref","unstructured":"Hu M.L.M. Horng J.S. and Sun Y.H.C. 2009. Hospitality teams: Knowledge sharing and service innovation performance. Tourism manage 30(1) 41--50.","DOI":"10.1016\/j.tourman.2008.04.009"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0957-4174(02)00193-8"},{"key":"e_1_3_2_1_7_1","unstructured":"Ivanov S. H. Webster C. and Berezina K. 2017. Adoption of robots and service automation by tourism and hospitality companies Revista Turismo &amp; Desenvolvimento 27\/28 1501--1517."},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1080\/07421222.2001.11045661"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1108\/JSIT-06-2014-0044"},{"key":"e_1_3_2_1_10_1","volume-title":"Bitcoin: A peer-to-peer electronic cash system, Bitcoin.","author":"Nakamoto S.","year":"2009","unstructured":"Nakamoto, S. 2009. Bitcoin: A peer-to-peer electronic cash system, Bitcoin."},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"crossref","unstructured":"Li Z. Wang W. M. Liu G. Liu L. He J. and Huang G. Q. 2018. Toward open manufacturing: A cross-enterprises knowledge and services exchange framework based on blockchain and edge computing. Industrial Management &amp; Data Systems 118(1) 303--320.","DOI":"10.1108\/IMDS-04-2017-0142"},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1109\/TII.2017.2709784"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.rcim.2018.05.011"},{"key":"e_1_3_2_1_14_1","volume-title":"Smart SysTech 2018: European Conference on Smart Objects, Systems and Technologies, VDE, Jun 12-13","author":"Barenji A.V.","unstructured":"Barenji, A.V., Wang W.M. and Li. Z. 2018. Blockchain Cloud Manufacturing: Shop Floor and Machine Level, Smart SysTech 2018: European Conference on Smart Objects, Systems and Technologies, VDE, Jun 12-13, Dresden, Germany."},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1109\/BigDataCongress.2017.85"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.5555\/3086818"},{"key":"e_1_3_2_1_17_1","volume-title":"Workshop on Automatic Machine Learning, 21--30","author":"Guyon I.","year":"2016","unstructured":"Guyon, I., Chaabane, I., Escalante, H. J., et al. 2016. A Brief Review of the ChaLearn AutoML Challenge: Any-time Any-dataset Learning Without Human Intervention. In Workshop on Automatic Machine Learning, 21--30."},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1109\/TKDE.2009.191"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"crossref","unstructured":"De Montjoye Y.A. Radaelli L. and Singh V.K. 2015. Unique in the shopping mall: On the reidentifiability of credit card metadata. Sci. 347(6221) 536--539.","DOI":"10.1126\/science.1256297"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1287\/mnsc.1050.0503"},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"crossref","unstructured":"Rodrigues B. Bocek T. and Stiller B. 2018. The Use of Blockchains: Application-Driven Analysis of Applicability. Advances in Computers. In press","DOI":"10.1016\/bs.adcom.2018.03.011"},{"key":"e_1_3_2_1_22_1","unstructured":"World Economic Forum (WEF) 2017. Realizing the Potential of Blockchain. A Multistakeholder Approach to the Stewardship of Blockchain and Cryptocurrencies Whitepaper URL: http:\/\/www3.weforum.org\/docs\/ WEF_Realizing_Potential_Blockchain.pdf."},{"key":"e_1_3_2_1_23_1","unstructured":"VALID 2018 Your Data Your Asset Whitepaper. URL: https:\/\/valid.global\/static\/validwp-2.pdf."}],"event":{"name":"CSAE '18: The 2nd International Conference on Computer Science and Application Engineering","location":"Hohhot China","acronym":"CSAE '18"},"container-title":["Proceedings of the 2nd International Conference on Computer Science and Application Engineering"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3207677.3277939","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3207677.3277939","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2026,6,4]],"date-time":"2026-06-04T20:44:15Z","timestamp":1780605855000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3207677.3277939"}},"subtitle":["A Blockchain-based AutoML Framework"],"short-title":[],"issued":{"date-parts":[[2018,10,22]]},"references-count":23,"alternative-id":["10.1145\/3207677.3277939","10.1145\/3207677"],"URL":"https:\/\/doi.org\/10.1145\/3207677.3277939","relation":{},"subject":[],"published":{"date-parts":[[2018,10,22]]},"assertion":[{"value":"2018-10-22","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}