{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T04:33:17Z","timestamp":1750221197845,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":70,"publisher":"ACM","license":[{"start":{"date-parts":[[2018,5,21]],"date-time":"2018-05-21T00:00:00Z","timestamp":1526860800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2018,5,21]]},"DOI":"10.1145\/3230467.3230471","type":"proceedings-article","created":{"date-parts":[[2018,9,4]],"date-time":"2018-09-04T12:38:13Z","timestamp":1536064693000},"page":"22-29","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Ambience and Food as Stimuli to Diner Loyalty"],"prefix":"10.1145","author":[{"given":"Charlet Christina","family":"R","sequence":"first","affiliation":[{"name":"Department of Commerce, Madras Christian College, Tamil Nadu, India"}]}],"member":"320","published-online":{"date-parts":[[2018,5,21]]},"reference":[{"key":"e_1_3_2_1_1_1","unstructured":"Ajzen I. (2005). Attitudes Personality and Behavior (2nd Edition). Maidenhead UK: Open University Press.  Ajzen I. (2005). Attitudes Personality and Behavior (2nd Edition). Maidenhead UK: Open University Press."},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.5539\/ass.v11n23p129"},{"volume-title":"International Journal of Social, Behavioral, Educational, Economic, Business and Industrial Engineering, 6(4).","year":"2012","author":"Ammari N. B.","key":"e_1_3_2_1_3_1"},{"issue":"2","key":"e_1_3_2_1_4_1","first-page":"67","article-title":"The formation of brand loyalty in Indonesian restaurant industry","volume":"6","author":"Ananda Sabil Hussein T. I.","year":"2015","journal-title":"European Journal of Tourism, Hospitality and Recreation"},{"issue":"1","key":"e_1_3_2_1_5_1","first-page":"253","article-title":"Model of customer loyalty in the retail banking market","volume":"38","author":"Asuncion B","year":"2004","journal-title":"European Journal of Marketing"},{"key":"e_1_3_2_1_6_1","unstructured":"B G Tabachnick L. S. (2001). Using Multivariate Statistics: Principal Components and Factor Analysis. (N. Heights Ed.) MA USA: A Parson Education Company.  B G Tabachnick L. S. (2001). Using Multivariate Statistics: Principal Components and Factor Analysis. (N. Heights Ed.) MA USA: A Parson Education Company."},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1177\/1096348005276497"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1007\/BF02723327"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1108\/09604520110387446"},{"issue":"6","key":"e_1_3_2_1_10_1","first-page":"40","article-title":"Effect of customer perceived value on satisfaction and customer loyalty in banking service: The moderating effect of main bank status","volume":"11","author":"Boonlertvanich","year":"2011","journal-title":"International Journal of Business Research"},{"key":"e_1_3_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJCHM-04-2013-0162"},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224378101800104"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.9734\/BJEMT\/2014\/11311"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1108\/02652321311298672"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJCHM-07-2013-0280"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"crossref","unstructured":"Chernatony D. (2006). From Brand Vision to Brand Evaluation: The Strategic Process of Growing and Strengthening Brands (2nd Edition). Oxford: Butterworth-Heinemann.  Chernatony D. (2006). From Brand Vision to Brand Evaluation: The Strategic Process of Growing and Strengthening Brands (2nd Edition). Oxford: Butterworth-Heinemann.","DOI":"10.4324\/9780080459660"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2005.09.008"},{"key":"e_1_3_2_1_18_1","first-page":"171","volume-title":"B. S. Edvardsson B, & QUIS (Ed.), Advancing Service Quality: A Global Perspective","author":"Gremler S. W.","year":"1996"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"crossref","unstructured":"D Gefen D. W. (2000). Structural Equation Modelling and Regression: Guidelines for Research Practice. Communications Association Information System.  D Gefen D. W. (2000). Structural Equation Modelling and Regression: Guidelines for Research Practice. Communications Association Information System.","DOI":"10.17705\/1CAIS.00407"},{"key":"e_1_3_2_1_20_1","doi-asserted-by":"publisher","DOI":"10.1080\/1528008X.2014.889533"},{"key":"e_1_3_2_1_21_1","first-page":"213","article-title":"New brands and the existing market","volume":"1","author":"Ehrenberg A. S.","year":"2002","journal-title":"Consumer Behavior Analysis: The Behavioral Basis of Consumer Choice"},{"issue":"2","key":"e_1_3_2_1_22_1","first-page":"33","article-title":"Service recovery strategies in western based fast food restaurants: A structural equation model test","volume":"9","author":"Ernest Cyril H. K.","year":"2008","journal-title":"International Journal of Business and Society"},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1080\/09593969.2012.682598"},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1108\/14502190810906446"},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2009.03.005"},{"key":"e_1_3_2_1_26_1","unstructured":"Hair J F B. W. (2006). Multi-Variate Data Analysis (6th Edition). New Jersey: Prentice Hall International: Upper Saddle Riverm.  Hair J F B. W. (2006). Multi-Variate Data Analysis (6th Edition). New Jersey: Prentice Hall International: Upper Saddle Riverm."},{"key":"e_1_3_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.1108\/09604520210451830"},{"key":"e_1_3_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.73.3.052"},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1300\/J369v09n04_02"},{"key":"e_1_3_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2008.01.038"},{"key":"e_1_3_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.1080\/13683500.2012.685703"},{"key":"e_1_3_2_1_32_1","unstructured":"JF Hair  Jr W. B. (2010). Multivariate Data Analysis: A Global Perspective. Upper Saddle River New Jersey: Pearson Prentice Hall.  JF Hair Jr W. B. (2010). Multivariate Data Analysis: A Global Perspective. Upper Saddle River New Jersey: Pearson Prentice Hall."},{"volume-title":"LISREL 8.","year":"1993","author":"Joreskog K G","key":"e_1_3_2_1_33_1"},{"key":"e_1_3_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1509\/jmkg.70.1.107.qxd"},{"key":"e_1_3_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1177\/002224299505900206"},{"key":"e_1_3_2_1_36_1","unstructured":"Keller. (2008). Strategic Brand Management: Building Measuring and Managing Brand Equity (3rd Edition). New Jersey Upper Saddle River: Pearson Prentice Hall.  Keller. (2008). Strategic Brand Management: Building Measuring and Managing Brand Equity (3rd Edition). New Jersey Upper Saddle River: Pearson Prentice Hall."},{"key":"e_1_3_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2009.11.009"},{"issue":"4","key":"e_1_3_2_1_38_1","first-page":"48","article-title":"Atmospherics as a marketing tool","volume":"49","author":"Kotler P.","year":"1973","journal-title":"Journal of Retailing"},{"key":"e_1_3_2_1_39_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2010.12.001"},{"key":"e_1_3_2_1_40_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2009.01.002"},{"issue":"2","key":"e_1_3_2_1_41_1","first-page":"70","article-title":"Customer retention strategies implemented by fast food outlets in Gauteng, Western Cape and Kwazulu - Natal provinces of South Africa: A focus on something fishy, nandos & steers","volume":"1","author":"Lombard R. M.","year":"2009","journal-title":"African Journal of Marketing Management"},{"volume-title":"Australia: Pearson Prentice Hall.","year":"2007","author":"Lovelock CH","key":"e_1_3_2_1_42_1"},{"key":"e_1_3_2_1_43_1","doi-asserted-by":"publisher","DOI":"10.1177\/0972150915569926"},{"issue":"14","key":"e_1_3_2_1_44_1","first-page":"5039","article-title":"Evaluation of factors affecting customer loyalty in the restaurant industry","volume":"6","author":"Haghighi A. D.","year":"2012","journal-title":"African Journal of Business Management"},{"key":"e_1_3_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0022-4359(03)00007-1"},{"issue":"4","key":"e_1_3_2_1_46_1","first-page":"507","article-title":"A review of brand loyalty measures in marketing","author":"Mellens M. D.","year":"1996","journal-title":"Tijdschrift Voor Econoniie En Management"},{"key":"e_1_3_2_1_47_1","unstructured":"MB H. (1999). Consumer Value: A Framework for Analysis and Research. London: Routledge.  MB H. (1999). Consumer Value: A Framework for Analysis and Research. London: Routledge."},{"key":"e_1_3_2_1_48_1","unstructured":"Mehrabian A R. J. (1974). An approach to environmental psychology. Cambridge: Ma: MIT Press.  Mehrabian A R. J. (1974). An approach to environmental psychology. Cambridge: Ma: MIT Press."},{"key":"e_1_3_2_1_49_1","unstructured":"Ong F S K. K. (2011). The effects of mall atmospherics and convenience of flow: A study of shoppers in Malaysia. 1(2) 78-87.  Ong F S K. K. (2011). The effects of mall atmospherics and convenience of flow: A study of shoppers in Malaysia. 1(2) 78-87."},{"key":"e_1_3_2_1_50_1","unstructured":"Peelen. (2003). Customer Relationship Management. Essex UK: Prentice Hall Financial Times.  Peelen. (2003). Customer Relationship Management. Essex UK: Prentice Hall Financial Times."},{"key":"e_1_3_2_1_51_1","doi-asserted-by":"publisher","DOI":"10.1108\/02652320910988302"},{"issue":"1","key":"e_1_3_2_1_52_1","first-page":"18","article-title":"Customer Satisfaction in the Restaurant Industry: Examining the Model in Local Industry Perspective","volume":"4","year":"2014","journal-title":"Journal of Asian Business Strategy"},{"key":"e_1_3_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1108\/03090560810891154"},{"key":"e_1_3_2_1_54_1","first-page":"22","volume-title":"NMIMS Management Review","author":"Rai K R","year":"2012"},{"key":"e_1_3_2_1_55_1","unstructured":"Rajani N. (2010). Values attitudes and intention to consume wild fish versus farm fish in Nha Trang. Masters' Thesis Nha Trang University Nha Trang Vietnam.  Rajani N. (2010). Values attitudes and intention to consume wild fish versus farm fish in Nha Trang. Masters' Thesis Nha Trang University Nha Trang Vietnam."},{"key":"e_1_3_2_1_56_1","doi-asserted-by":"publisher","DOI":"10.1108\/eb008094"},{"key":"e_1_3_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1287\/mksc.1050.0139"},{"key":"e_1_3_2_1_58_1","doi-asserted-by":"publisher","DOI":"10.1108\/09596111211206141"},{"key":"e_1_3_2_1_59_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.foodqual.2009.02.005"},{"key":"e_1_3_2_1_60_1","doi-asserted-by":"publisher","DOI":"10.1108\/EUM0000000006210"},{"key":"e_1_3_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1177\/0047287508328793"},{"key":"e_1_3_2_1_62_1","unstructured":"Suhartnto D. (2011). An examination of brand loyalty in the Indonesian hotel industry. Lincoln University.  Suhartnto D. (2011). An examination of brand loyalty in the Indonesian hotel industry. Lincoln University."},{"key":"e_1_3_2_1_63_1","doi-asserted-by":"publisher","DOI":"10.1080\/095939697342914"},{"key":"e_1_3_2_1_64_1","doi-asserted-by":"publisher","DOI":"10.1108\/09564231311327003"},{"key":"e_1_3_2_1_65_1","doi-asserted-by":"publisher","DOI":"10.1108\/09590551211239846"},{"key":"e_1_3_2_1_66_1","doi-asserted-by":"publisher","DOI":"10.1108\/09590550810853075"},{"key":"e_1_3_2_1_67_1","doi-asserted-by":"publisher","DOI":"10.9734\/BJEMT\/2014\/6318"},{"key":"e_1_3_2_1_68_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2009.03.008"},{"key":"e_1_3_2_1_69_1","doi-asserted-by":"publisher","DOI":"10.1080\/10548400802164913"},{"key":"e_1_3_2_1_70_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2005.07.017"}],"event":{"name":"ICEMC '18: 2018 International Conference on E-business and Mobile Commerce","acronym":"ICEMC '18","location":"Chengdu China"},"container-title":["Proceedings of the 2018 International Conference on E-business and Mobile Commerce"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3230467.3230471","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3230467.3230471","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T01:39:23Z","timestamp":1750210763000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3230467.3230471"}},"subtitle":["the Mediating Effect of Dining Experience - (Mr. Model)"],"short-title":[],"issued":{"date-parts":[[2018,5,21]]},"references-count":70,"alternative-id":["10.1145\/3230467.3230471","10.1145\/3230467"],"URL":"https:\/\/doi.org\/10.1145\/3230467.3230471","relation":{},"subject":[],"published":{"date-parts":[[2018,5,21]]},"assertion":[{"value":"2018-05-21","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}