{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,17]],"date-time":"2026-05-17T04:35:22Z","timestamp":1778992522700,"version":"3.51.4"},"publisher-location":"New York, NY, USA","reference-count":40,"publisher":"ACM","license":[{"start":{"date-parts":[[2018,12,3]],"date-time":"2018-12-03T00:00:00Z","timestamp":1543795200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2018,12,3]]},"DOI":"10.1145\/3283458.3283494","type":"proceedings-article","created":{"date-parts":[[2019,1,23]],"date-time":"2019-01-23T13:10:20Z","timestamp":1548249020000},"page":"1-4","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":2,"title":["The interplay between emotion and trust in technology"],"prefix":"10.1145","author":[{"given":"Ighoyota B.","family":"Ajenaghughrure","sequence":"first","affiliation":[{"name":"Tallinn University, Tallinn, Harju, Estonia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Sonia Claudia DaCosta","family":"Sousa","sequence":"additional","affiliation":[{"name":"Tallinn University, Tallinn, Harju, Estonia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"David Ribeiro","family":"Lamas","sequence":"additional","affiliation":[{"name":"Tallinn University, Tallinn, Harju, Estonia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2018,12,3]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1145\/2559206.2578868"},{"key":"e_1_3_2_1_2_1","volume-title":"The other side of acceptance: studying the direct and indirect effects of emotions on information technology use. MIS quarterly","author":"Beaudry Anne","year":"2010","unstructured":"Anne Beaudry and Alain Pinsonneault . 2010. The other side of acceptance: studying the direct and indirect effects of emotions on information technology use. MIS quarterly ( 2010 ), 689--710. Anne Beaudry and Alain Pinsonneault. 2010. The other side of acceptance: studying the direct and indirect effects of emotions on information technology use. MIS quarterly (2010), 689--710."},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.17705\/1jais.00065"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1006\/game.1995.1027"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1109\/WI-IAT.2009.166"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"crossref","unstructured":"Colin Camerer and Keith Weigelt. 1988. Experimental tests of a sequential equilibrium reputation model. Econometrica: Journal of the Econometric Society(1988) 1--36.  Colin Camerer and Keith Weigelt. 1988. Experimental tests of a sequential equilibrium reputation model. Econometrica: Journal of the Econometric Society(1988) 1--36.","DOI":"10.2307\/1911840"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/3098279.3098539"},{"key":"e_1_3_2_1_8_1","unstructured":"Irina Cristescu et al. 2008. Emotions in human-computer interaction: the role of nonverbal behavior in interactive systems. Revista Informatica Economic\u0103 nr 2 46 (2008) 110--116.  Irina Cristescu et al. 2008. Emotions in human-computer interaction: the role of nonverbal behavior in interactive systems. Revista Informatica Economic\u0103 nr 2 46 (2008) 110--116."},{"key":"e_1_3_2_1_9_1","volume-title":"Expression and the nature of emotion. Approaches to emotion 3","author":"Ekman Paul","year":"1984","unstructured":"Paul Ekman . 1984. Expression and the nature of emotion. Approaches to emotion 3 ( 1984 ), 19--344. Paul Ekman. 1984. Expression and the nature of emotion. Approaches to emotion 3 (1984), 19--344."},{"key":"e_1_3_2_1_10_1","volume-title":"Emotions revealed: Recognizing faces and feelings to improve communication and emotional life","author":"Ekman Paul","unstructured":"Paul Ekman . 2007. Emotions revealed: Recognizing faces and feelings to improve communication and emotional life . Macmillan . Paul Ekman. 2007. Emotions revealed: Recognizing faces and feelings to improve communication and emotional life. Macmillan."},{"key":"e_1_3_2_1_11_1","volume-title":"Factor1: Voice Assistant Anyone? Yes please,but not in public!Retrieved","year":"2018","unstructured":"Factor. 2016. Factor1: Voice Assistant Anyone? Yes please,but not in public!Retrieved May 27 2018 from http:\/\/creativestrategies.com\/voice-assistant-anyoneyes-please-but-not-in-public\/ Factor. 2016. Factor1: Voice Assistant Anyone? Yes please,but not in public!Retrieved May 27 2018 from http:\/\/creativestrategies.com\/voice-assistant-anyoneyes-please-but-not-in-public\/"},{"key":"e_1_3_2_1_12_1","volume-title":"trust, and dangerous leisure: Generating group cohesion in voluntary organizations. Social psychology quarterly","author":"Fine Gary Alan","year":"1996","unstructured":"Gary Alan Fine and Lori Holyfield . 1996. Secrecy , trust, and dangerous leisure: Generating group cohesion in voluntary organizations. Social psychology quarterly ( 1996 ), 22--38. Gary Alan Fine and Lori Holyfield. 1996. Secrecy, trust, and dangerous leisure: Generating group cohesion in voluntary organizations. Social psychology quarterly (1996), 22--38."},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1145\/764008.763957"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-68059-0_3"},{"key":"e_1_3_2_1_15_1","first-page":"2017","author":"IPA","year":"2017","unstructured":"IPA 2017 . Intelligent Personal Assistant-Products, Technologies and Market : 2017 - 2022 . Retrieved May 27, 2018 from https:\/\/www.kamitis.com\/IMG\/pdf\/ipa_-sample.pdf IPA 2017. Intelligent Personal Assistant-Products, Technologies and Market: 2017-2022. Retrieved May 27, 2018 from https:\/\/www.kamitis.com\/IMG\/pdf\/ipa_-sample.pdf","journal-title":"Intelligent Personal Assistant-Products, Technologies and Market"},{"key":"e_1_3_2_1_16_1","volume-title":"The psychology of emotions","author":"Izard Carroll E","unstructured":"Carroll E Izard . 1991. The psychology of emotions . Springer Science & Business Media . Carroll E Izard. 1991. The psychology of emotions. Springer Science & Business Media."},{"key":"e_1_3_2_1_17_1","volume-title":"The experience and evolution of trust: Implications for cooperation and teamwork","author":"Jones Gareth R","year":"1998","unstructured":"Gareth R Jones and Jennifer M George . 1998. The experience and evolution of trust: Implications for cooperation and teamwork . Academy of management review 23, 3 ( 1998 ), 531--546. Gareth R Jones and Jennifer M George. 1998. The experience and evolution of trust: Implications for cooperation and teamwork. Academy of management review 23, 3 (1998), 531--546."},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.5171\/2012.220406"},{"key":"e_1_3_2_1_19_1","volume-title":"The sociocultural appraisals, values, and emotions (SAVE) framework of prosociality: Core processes from gene to meme. Annual review of psychology 65","author":"Keltner Dacher","year":"2014","unstructured":"Dacher Keltner , Aleksandr Kogan , Paul K Piff , and Sarina R Saturn . 2014. The sociocultural appraisals, values, and emotions (SAVE) framework of prosociality: Core processes from gene to meme. Annual review of psychology 65 ( 2014 ), 425--460. Dacher Keltner, Aleksandr Kogan, Paul K Piff, and Sarina R Saturn. 2014. The sociocultural appraisals, values, and emotions (SAVE) framework of prosociality: Core processes from gene to meme. Annual review of psychology 65 (2014), 425--460."},{"key":"e_1_3_2_1_20_1","volume-title":"Handbook of social psychology","author":"Keltner Dacher","year":"2010","unstructured":"Dacher Keltner and Jennifer S Lerner . 2010. Emotion. Handbook of social psychology ( 2010 ). Dacher Keltner and Jennifer S Lerner. 2010. Emotion. Handbook of social psychology (2010)."},{"key":"e_1_3_2_1_21_1","volume-title":"Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual review of psychology 50, 1","author":"Kramer Roderick M","year":"1999","unstructured":"Roderick M Kramer . 1999. Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual review of psychology 50, 1 ( 1999 ), 569--598. Roderick M Kramer. 1999. Trust and distrust in organizations: Emerging perspectives, enduring questions. Annual review of psychology 50, 1 (1999), 569--598."},{"key":"e_1_3_2_1_22_1","first-page":"2","article-title":"Personal Data Collection via the Internet: The Role of Privacy Sensitivity and Technology Trust","volume":"16","author":"Lippert Susan K","year":"2007","unstructured":"Susan K Lippert and Paul Michael Swiercz . 2007 . Personal Data Collection via the Internet: The Role of Privacy Sensitivity and Technology Trust . Journal of International Technology and Information Management 16 , 1 (2007), 2 . Susan K Lippert and Paul Michael Swiercz. 2007. Personal Data Collection via the Internet: The Role of Privacy Sensitivity and Technology Trust. Journal of International Technology and Information Management 16, 1 (2007), 2.","journal-title":"Journal of International Technology and Information Management"},{"key":"e_1_3_2_1_23_1","volume-title":"Readings in Human-Computer Interaction","author":"Maes Pattie","unstructured":"Pattie Maes . 1995. Agents that reduce work and information overload . In Readings in Human-Computer Interaction . Elsevier , 811--821. Pattie Maes. 1995. Agents that reduce work and information overload. In Readings in Human-Computer Interaction. Elsevier, 811--821."},{"key":"e_1_3_2_1_24_1","volume-title":"Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations","author":"McAllister Daniel J","year":"1995","unstructured":"Daniel J McAllister . 1995. Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations . Academy of management journal 38, 1 ( 1995 ), 24--59. Daniel J McAllister. 1995. Affect-and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of management journal 38, 1 (1995), 24--59."},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1073\/pnas.97.7.3777"},{"key":"e_1_3_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0167-2681(03)00003-9"},{"key":"e_1_3_2_1_27_1","volume-title":"Professional Communication and Network Interaction: A Rhetorical and Ethical Approach","author":"McKee Heidi A","unstructured":"Heidi A McKee and James E Porter . 2017. Professional Communication and Network Interaction: A Rhetorical and Ethical Approach . Routledge . Heidi A McKee and James E Porter. 2017. Professional Communication and Network Interaction: A Rhetorical and Ethical Approach. Routledge."},{"key":"e_1_3_2_1_28_1","volume-title":"Trust in Cyber-societies","author":"McKnight D Harrison","unstructured":"D Harrison McKnight and Norman L Chervany . 2001. Trust and distrust definitions: One bite at a time . In Trust in Cyber-societies . Springer , 27--54. D Harrison McKnight and Norman L Chervany. 2001. Trust and distrust definitions: One bite at a time. In Trust in Cyber-societies. Springer, 27--54."},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/191666.191703"},{"key":"e_1_3_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.1145\/2468356.2468667"},{"key":"e_1_3_2_1_31_1","volume-title":"Digital Enterprise Design and Management","author":"Pelet Jean-Eric","year":"2013","unstructured":"Jean-Eric Pelet , Christopher M Conway , Panagiota Papadopoulou , and Moez Limayem . 2013. Chromatic scales on our eyes: how user trust in a website can be altered by color via emotion . In Digital Enterprise Design and Management 2013 . Springer , 111--121. Jean-Eric Pelet, Christopher M Conway, Panagiota Papadopoulou, and Moez Limayem. 2013. Chromatic scales on our eyes: how user trust in a website can be altered by color via emotion. In Digital Enterprise Design and Management 2013. Springer, 111--121."},{"key":"e_1_3_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2016.10.018"},{"key":"e_1_3_2_1_33_1","doi-asserted-by":"crossref","unstructured":"Melissa Roemmele and DDN Intelligence. 2016. Writing Stories with Help from Recurrent Neural Networks.. In AAAI. 4311--4342.   Melissa Roemmele and DDN Intelligence. 2016. Writing Stories with Help from Recurrent Neural Networks.. In AAAI. 4311--4342.","DOI":"10.1609\/aaai.v30i1.9810"},{"key":"e_1_3_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1080\/02699930903274322"},{"key":"e_1_3_2_1_35_1","volume-title":"What are emotions? And how can they be measured? Social science information 44, 4","author":"Scherer Klaus R","year":"2005","unstructured":"Klaus R Scherer . 2005. What are emotions? And how can they be measured? Social science information 44, 4 ( 2005 ), 695--729. Klaus R Scherer. 2005. What are emotions? And how can they be measured? Social science information 44, 4 (2005), 695--729."},{"key":"e_1_3_2_1_36_1","doi-asserted-by":"crossref","unstructured":"Klaus R Scherer Vera Shuman Johnny Fontaine and Cristina Soriano Salinas. 2013. The GRID meets the Wheel: Assessing emotional feeling via self-report. (2013).  Klaus R Scherer Vera Shuman Johnny Fontaine and Cristina Soriano Salinas. 2013. The GRID meets the Wheel: Assessing emotional feeling via self-report. (2013).","DOI":"10.1093\/acprof:oso\/9780199592746.003.0019"},{"key":"e_1_3_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.52.6.1061"},{"key":"e_1_3_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1177\/1541931214581319"},{"key":"e_1_3_2_1_39_1","unstructured":"John Tripp D Harrison McKnight and Nancy K Lankton. 2011. Degrees of Humanness in Technology: What Type of Trust Matters?. In AMCIS.  John Tripp D Harrison McKnight and Nancy K Lankton. 2011. Degrees of Humanness in Technology: What Type of Trust Matters?. In AMCIS."},{"key":"e_1_3_2_1_40_1","doi-asserted-by":"publisher","DOI":"10.1145\/2998572"}],"event":{"name":"AfriCHI '18: 2nd African Conference for Human Computer Interaction","location":"Windhoek Namibia","acronym":"AfriCHI '18"},"container-title":["Proceedings of the Second African Conference for Human Computer Interaction: Thriving Communities"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3283458.3283494","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3283458.3283494","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T00:44:09Z","timestamp":1750207449000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3283458.3283494"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,12,3]]},"references-count":40,"alternative-id":["10.1145\/3283458.3283494","10.1145\/3283458"],"URL":"https:\/\/doi.org\/10.1145\/3283458.3283494","relation":{},"subject":[],"published":{"date-parts":[[2018,12,3]]},"assertion":[{"value":"2018-12-03","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}