{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,13]],"date-time":"2026-04-13T15:37:56Z","timestamp":1776094676237,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":34,"publisher":"ACM","license":[{"start":{"date-parts":[[2019,8,22]],"date-time":"2019-08-22T00:00:00Z","timestamp":1566432000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2019,8,22]]},"DOI":"10.1145\/3342775.3342789","type":"proceedings-article","created":{"date-parts":[[2019,8,8]],"date-time":"2019-08-08T12:38:04Z","timestamp":1565267884000},"page":"1-7","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":30,"title":["\"It's small talk, jim, but not as we know it.\""],"prefix":"10.1145","author":[{"given":"David R.","family":"Large","sequence":"first","affiliation":[{"name":"University of Nottingham, Nottingham, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Leigh","family":"Clark","sequence":"additional","affiliation":[{"name":"University College Dublin, Dublin, Ireland"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Gary","family":"Burnett","sequence":"additional","affiliation":[{"name":"University of Nottingham, Nottingham, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kyle","family":"Harrington","sequence":"additional","affiliation":[{"name":"University of Nottingham, Nottingham, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jacob","family":"Luton","sequence":"additional","affiliation":[{"name":"Jaguar Land Rover Research, Coventry, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Peter","family":"Thomas","sequence":"additional","affiliation":[{"name":"Jaguar Land Rover Research, Coventry, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Pete","family":"Bennett","sequence":"additional","affiliation":[{"name":"Jaguar Land Rover Research, Coventry, UK"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2019,8,22]]},"reference":[{"key":"e_1_3_2_1_1_1","first-page":"42","article-title":"Designing driver-centric natural voice user interfaces","volume":"11","author":"Alvarez Ignacio","year":"2011","unstructured":"Ignacio Alvarez , Aqueasha Martin , Jerone Dunbar , Joachim Taiber , Dale-Marie Wilson , and Juan E Gilbert . 2011 . Designing driver-centric natural voice user interfaces . Adj. Proc. AutomotiveUI 11 (2011), 42 -- 49 . Ignacio Alvarez, Aqueasha Martin, Jerone Dunbar, Joachim Taiber, Dale-Marie Wilson, and Juan E Gilbert. 2011. Designing driver-centric natural voice user interfaces. Adj. Proc. AutomotiveUI 11 (2011), 42--49.","journal-title":"Adj. Proc. AutomotiveUI"},{"key":"e_1_3_2_1_2_1","volume-title":"Trust me-I'm AutoCAB': Using natural language interfaces to improve the trust and acceptance of level 4\/5 autonomous vehicles. In n The 6th HUMANIST Conference. HUMANIST VCE","author":"Antrobus Vicki","unstructured":"Vicki Antrobus , Gary Burnett , and David R Large . 2018. ' Trust me-I'm AutoCAB': Using natural language interfaces to improve the trust and acceptance of level 4\/5 autonomous vehicles. In n The 6th HUMANIST Conference. HUMANIST VCE . Vicki Antrobus, Gary Burnett, and David R Large. 2018. 'Trust me-I'm AutoCAB': Using natural language interfaces to improve the trust and acceptance of level 4\/5 autonomous vehicles. In n The 6th HUMANIST Conference. HUMANIST VCE."},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1145\/365024.365304"},{"key":"e_1_3_2_1_4_1","volume-title":"Relational agents in clinical psychiatry. Harvard review of psychiatry 18, 2","author":"Bickmore Timothy","year":"2010","unstructured":"Timothy Bickmore and Amanda Gruber . 2010. Relational agents in clinical psychiatry. Harvard review of psychiatry 18, 2 ( 2010 ), 119--130. Timothy Bickmore and Amanda Gruber. 2010. Relational agents in clinical psychiatry. Harvard review of psychiatry 18, 2 (2010), 119--130."},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300270"},{"key":"e_1_3_2_1_6_1","volume-title":"Using thematic analysis in psychology. Qualitative research in psychology 3, 2","author":"Braun Virginia","year":"2006","unstructured":"Virginia Braun and Victoria Clarke . 2006. Using thematic analysis in psychology. Qualitative research in psychology 3, 2 ( 2006 ), 77--101. Virginia Braun and Victoria Clarke. 2006. Using thematic analysis in psychology. Qualitative research in psychology 3, 2 (2006), 77--101."},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.5555\/2041666.2041689"},{"key":"e_1_3_2_1_8_1","volume-title":"Why anthropomorphize? Folk psychology and other stories. Anthropomorphism, anecdotes, and animals","author":"Caporael Linnda R","year":"1997","unstructured":"Linnda R Caporael and Cecilia M Heyes . 1997. Why anthropomorphize? Folk psychology and other stories. Anthropomorphism, anecdotes, and animals ( 1997 ), 59--73. Linnda R Caporael and Cecilia M Heyes. 1997. Why anthropomorphize? Folk psychology and other stories. Anthropomorphism, anecdotes, and animals (1997), 59--73."},{"key":"e_1_3_2_1_9_1","unstructured":"Joanna Channell. 1994. Vague Language.  Joanna Channell. 1994. Vague Language ."},{"key":"e_1_3_2_1_10_1","volume-title":"International conference on Design Research (IASDR","author":"Myung-Suk Kim Choi","year":"2009","unstructured":"Jeong-gun Choi and Myung-Suk Kim . 2009 . Anthropomorphic Design: Projecting Human Characteristics to Product . In International conference on Design Research (IASDR 2009). Jeong-gun Choi and Myung-Suk Kim. 2009. Anthropomorphic Design: Projecting Human Characteristics to Product. In International conference on Design Research (IASDR 2009)."},{"key":"e_1_3_2_1_11_1","volume-title":"Using language","author":"Clark Herbert H","unstructured":"Herbert H Clark . 1996. Using language . Cambridge university press . Herbert H Clark. 1996. Using language. Cambridge university press."},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"crossref","unstructured":"Herbert H Clark Susan E Brennan etal 1991. Grounding in communication. Perspectives on socially shared cognition 13 1991 (1991) 127--149.  Herbert H Clark Susan E Brennan et al. 1991. Grounding in communication. Perspectives on socially shared cognition 13 1991 (1991) 127--149.","DOI":"10.1037\/10096-006"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300705"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/0950-7051(93)90017-N"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1145\/782896.782913"},{"key":"e_1_3_2_1_16_1","volume-title":"New aspects of human ethology","author":"Robin IM Dunbar. 1996. Groups","unstructured":"Robin IM Dunbar. 1996. Groups , gossip, and the evolution of language . In New aspects of human ethology . Springer , 77--89. Robin IM Dunbar. 1996. Groups, gossip, and the evolution of language. In New aspects of human ethology. Springer, 77--89."},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.tra.2015.04.003"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1145\/2557500.2557509"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1207\/S15327566IJCE0401_04"},{"key":"e_1_3_2_1_20_1","volume-title":"Neville Stanton, Thierry Bellet, Bart van Arem, Karel A Brookhuis, Marieke HJ Martens, Klaus Bengler, Jan Andersson, Natasha Merat, et al.","author":"Kyriakidis Miltos","year":"2017","unstructured":"Miltos Kyriakidis , Joost CF de Winter , Neville Stanton, Thierry Bellet, Bart van Arem, Karel A Brookhuis, Marieke HJ Martens, Klaus Bengler, Jan Andersson, Natasha Merat, et al. 2017 . A human factors perspective on automated driving. Theoretical Issues in Ergonomics Science ( 2017), 1--27. Miltos Kyriakidis, Joost CF de Winter, Neville Stanton, Thierry Bellet, Bart van Arem, Karel A Brookhuis, Marieke HJ Martens, Klaus Bengler, Jan Andersson, Natasha Merat, et al. 2017. A human factors perspective on automated driving. Theoretical Issues in Ergonomics Science (2017), 1--27."},{"key":"e_1_3_2_1_21_1","volume-title":"Public opinion on automated driving: Results of an international questionnaire among 5000 respondents. Transportation research part F: traffic psychology and behaviour 32","author":"Kyriakidis Miltos","year":"2015","unstructured":"Miltos Kyriakidis , Riender Happee , and Joost CF de Winter . 2015. Public opinion on automated driving: Results of an international questionnaire among 5000 respondents. Transportation research part F: traffic psychology and behaviour 32 ( 2015 ), 127--140. Miltos Kyriakidis, Riender Happee, and Joost CF de Winter. 2015. Public opinion on automated driving: Results of an international questionnaire among 5000 respondents. Transportation research part F: traffic psychology and behaviour 32 (2015), 127--140."},{"key":"e_1_3_2_1_22_1","volume-title":"Steering the conversation: a linguistic exploration of natural language interactions with a digital assistant during simulated driving. Applied ergonomics 63","author":"Large David R","year":"2017","unstructured":"David R Large , Leigh Clark , Annie Quandt , Gary Burnett , and Lee Skrypchuk . 2017. Steering the conversation: a linguistic exploration of natural language interactions with a digital assistant during simulated driving. Applied ergonomics 63 ( 2017 ), 53--61. David R Large, Leigh Clark, Annie Quandt, Gary Burnett, and Lee Skrypchuk. 2017. Steering the conversation: a linguistic exploration of natural language interactions with a digital assistant during simulated driving. Applied ergonomics 63 (2017), 53--61."},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"crossref","unstructured":"David R. Large Kyle Harrington Gary Burnett Jacob Luton Peter Thomas and Pete Bennett. 2019. To Please in a Pod: Using a Natural Language Interface to Enhance Trust and Affective Experience in an Autonomous Vehicle. In he 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutoUI2019). ACM.  David R. Large Kyle Harrington Gary Burnett Jacob Luton Peter Thomas and Pete Bennett. 2019. To Please in a Pod: Using a Natural Language Interface to Enhance Trust and Affective Experience in an Autonomous Vehicle. In he 11th International ACM Conference on Automotive User Interfaces and Interactive Vehicular Applications (AutoUI2019) . ACM.","DOI":"10.1145\/3342197.3344545"},{"key":"e_1_3_2_1_24_1","volume-title":"Interface agents: Metaphors with character. Human Values and the design of Computer Technology","author":"Laurel Brenda","year":"1997","unstructured":"Brenda Laurel . 1997. Interface agents: Metaphors with character. Human Values and the design of Computer Technology ( 1997 ), 207--219. Brenda Laurel. 1997. Interface agents: Metaphors with character. Human Values and the design of Computer Technology (1997), 207--219."},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.1006\/ijhc.1994.1007"},{"key":"e_1_3_2_1_26_1","volume-title":"Trust in automation: Designing for appropriate reliance. Human factors 46, 1","author":"Lee John D","year":"2004","unstructured":"John D Lee and Katrina A See . 2004. Trust in automation: Designing for appropriate reliance. Human factors 46, 1 ( 2004 ), 50--80. John D Lee and Katrina A See. 2004. Trust in automation: Designing for appropriate reliance. Human factors 46, 1 (2004), 50--80."},{"key":"e_1_3_2_1_27_1","volume-title":"Trust and power","author":"Luhmann Niklas","unstructured":"Niklas Luhmann . 2018. Trust and power . John Wiley & Sons . Niklas Luhmann. 2018. Trust and power. John Wiley & Sons."},{"key":"e_1_3_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1111\/1467-8721.ep10772401"},{"key":"e_1_3_2_1_29_1","volume-title":"Sustainable transport challenges in a suburban university: The case of the Autonomous University of Barcelona. Transport policy 17, 6","author":"Miralles-Guasch Carme","year":"2010","unstructured":"Carme Miralles-Guasch and Elena Domene . 2010. Sustainable transport challenges in a suburban university: The case of the Autonomous University of Barcelona. Transport policy 17, 6 ( 2010 ), 454--463. Carme Miralles-Guasch and Elena Domene. 2010. Sustainable transport challenges in a suburban university: The case of the Autonomous University of Barcelona. Transport policy 17, 6 (2010), 454--463."},{"key":"e_1_3_2_1_30_1","volume-title":"Wired for speech: How voice activates and advances the human-computer relationship","author":"Nass Clifford Ivar","unstructured":"Clifford Ivar Nass and Scott Brave . 2005. Wired for speech: How voice activates and advances the human-computer relationship . MIT press Cambridge , MA. Clifford Ivar Nass and Scott Brave. 2005. Wired for speech: How voice activates and advances the human-computer relationship. MIT press Cambridge, MA."},{"key":"e_1_3_2_1_31_1","volume-title":"The language instinct: How the mind creates language","author":"Pinker Steven","unstructured":"Steven Pinker . 2003. The language instinct: How the mind creates language . Penguin UK. Steven Pinker. 2003. The language instinct: How the mind creates language. Penguin UK."},{"key":"e_1_3_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3174214"},{"key":"e_1_3_2_1_33_1","volume-title":"Not so different after all: A cross-discipline view of trust","author":"Rousseau Denise M","year":"1998","unstructured":"Denise M Rousseau , Sim B Sitkin , Ronald S Burt , and Colin Camerer . 1998. Not so different after all: A cross-discipline view of trust . Academy of management review 23, 3 ( 1998 ), 393--404. Denise M Rousseau, Sim B Sitkin, Ronald S Burt, and Colin Camerer. 1998. Not so different after all: A cross-discipline view of trust. Academy of management review 23, 3 (1998), 393--404."},{"key":"e_1_3_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jesp.2014.01.005"}],"event":{"name":"CUI 2019: 1st International Conference on Conversational User Interfaces","location":"Dublin Ireland","acronym":"CUI 2019","sponsor":["CogSIS Project CogSIS Project","ADAPT ADAPT Centre","Irish Research Council Irish Research Council","SIGCHI ACM Special Interest Group on Computer-Human Interaction"]},"container-title":["Proceedings of the 1st International Conference on Conversational User Interfaces"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3342775.3342789","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3342775.3342789","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T23:23:01Z","timestamp":1750202581000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3342775.3342789"}},"subtitle":["engendering trust through human-agent conversation in an autonomous, self-driving car"],"short-title":[],"issued":{"date-parts":[[2019,8,22]]},"references-count":34,"alternative-id":["10.1145\/3342775.3342789","10.1145\/3342775"],"URL":"https:\/\/doi.org\/10.1145\/3342775.3342789","relation":{},"subject":[],"published":{"date-parts":[[2019,8,22]]},"assertion":[{"value":"2019-08-22","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}