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Our work provides insights into the current difficulties people face in workplace collaboration with online account sharing, as a result of inappropriate designs that still assume a single-user model for accounts. We highlight opportunities for CSCW and HCI researchers and designers to better support sharing by multiple people in a more usable and secure way.<\/jats:p>","DOI":"10.1145\/3359185","type":"journal-article","created":{"date-parts":[[2019,11,8]],"date-time":"2019-11-08T13:40:21Z","timestamp":1573220421000},"page":"1-25","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":19,"title":["Normal and Easy"],"prefix":"10.1145","volume":"3","author":[{"given":"Yunpeng","family":"Song","sequence":"first","affiliation":[{"name":"Xian Jiaotong University, Xian, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Cori","family":"Faklaris","sequence":"additional","affiliation":[{"name":"Carnegie Mellon University, Pittsburgh, PA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Zhongmin","family":"Cai","sequence":"additional","affiliation":[{"name":"Xi'an Jiaotong University, Xi'an, China"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jason I.","family":"Hong","sequence":"additional","affiliation":[{"name":"Carnegie Mellon University, Pittsburgh, PA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Laura","family":"Dabbish","sequence":"additional","affiliation":[{"name":"Carnegie Mellon University, Pittsburgh, PA, USA"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2019,11,7]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1207\/S15327051HCI1523_5"},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/322796.322806"},{"key":"e_1_2_1_3_1","unstructured":"Deena Alghamdi Ivan Flechais and Marina Jirotka. 2015. 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