{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,28]],"date-time":"2025-11-28T12:26:53Z","timestamp":1764332813367,"version":"3.41.0"},"reference-count":97,"publisher":"Association for Computing Machinery (ACM)","issue":"CSCW","license":[{"start":{"date-parts":[[2019,11,7]],"date-time":"2019-11-07T00:00:00Z","timestamp":1573084800000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Proc. ACM Hum.-Comput. Interact."],"published-print":{"date-parts":[[2019,11,7]]},"abstract":"<jats:p>We contribute to the growing conversation on assets-based approaches to design in Computer-Supported Cooperative Work (CSCW) and Human-Computer Interaction (HCI) with a qualitative study of resilience. Our study is situated within a community health infrastructure in a rural county in southwest Kenya, where health organizations pay community health workers' salaries via digital payments, backdropped by ongoing issues with missing and delayed payments. Through the lens of intersectionality, we examine how community health workers of diverse backgrounds and contracted status respond to the mandated use of digital payment methods and long payment delays. We highlight how resilience in this context is situated in workers' intersecting socioeconomic and professional identities, which shape the assets and constraints that workers engage with in efforts to be resilient. We leverage our findings to discuss how assets-based approaches to design can be further operationalized and used to sustainably support resilience.<\/jats:p>","DOI":"10.1145\/3359315","type":"journal-article","created":{"date-parts":[[2019,11,8]],"date-time":"2019-11-08T13:40:21Z","timestamp":1573220421000},"page":"1-23","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":30,"title":["Engaging Identity, Assets, and Constraints in Designing for Resilience"],"prefix":"10.1145","volume":"3","author":[{"given":"Naveena","family":"Karusala","sequence":"first","affiliation":[{"name":"University of Washington, Seattle, WA, USA"}]},{"given":"Isaac","family":"Holeman","sequence":"additional","affiliation":[{"name":"Medic Mobile, Seattle, WA, USA"}]},{"given":"Richard","family":"Anderson","sequence":"additional","affiliation":[{"name":"University of Washington, Seattle, WA, USA"}]}],"member":"320","published-online":{"date-parts":[[2019,11,7]]},"reference":[{"key":"e_1_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1145\/2737856.2738018"},{"key":"e_1_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1145\/2702123.2702573"},{"key":"e_1_2_1_3_1","volume-title":"How do electronic transfers compare? Evidence from a mobile money cash transfer experiment in Niger","author":"Aker Jenny","year":"2013","unstructured":"Jenny Aker , Rachid Boumnijel , Amanda McClelland , and Niall Tierney . 2013. How do electronic transfers compare? Evidence from a mobile money cash transfer experiment in Niger . Tufts University ( 2013 ). Jenny Aker, Rachid Boumnijel, Amanda McClelland, and Niall Tierney. 2013. How do electronic transfers compare? Evidence from a mobile money cash transfer experiment in Niger. Tufts University (2013)."},{"key":"e_1_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.1086\/687578"},{"key":"e_1_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1350\/ijps.2005.7.4.230"},{"key":"e_1_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444816629474"},{"key":"e_1_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753521"},{"key":"e_1_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1002\/jid.2992"},{"key":"e_1_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1145\/2737856.2738031"},{"key":"e_1_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1083-6101.2010.01518.x"},{"key":"e_1_2_1_11_1","doi-asserted-by":"publisher","DOI":"10.1145\/3290605.3300837"},{"volume-title":"Portfolios of the poor: how the world's poor live on $2 a day","author":"Collins Daryl","key":"e_1_2_1_12_1","unstructured":"Daryl Collins , Jonathan Morduch , Stuart Rutherford , and Orlanda Ruthven . 2010. Portfolios of the poor: how the world's poor live on $2 a day . Princeton University Press . Daryl Collins, Jonathan Morduch, Stuart Rutherford, and Orlanda Ruthven. 2010. Portfolios of the poor: how the world's poor live on $2 a day .Princeton University Press."},{"key":"e_1_2_1_13_1","doi-asserted-by":"crossref","unstructured":"Sasha Costanza-Chock. 2018. Design justice: Towards an intersectional feminist framework for design theory and practice. (2018).  Sasha Costanza-Chock. 2018. Design justice: Towards an intersectional feminist framework for design theory and practice. (2018).","DOI":"10.21606\/drs.2018.679"},{"key":"e_1_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.5751\/ES-04483-170104"},{"key":"e_1_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.2307\/1229039"},{"key":"e_1_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1177\/1065912910379227"},{"key":"e_1_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1145\/3025453.3025633"},{"key":"e_1_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1083-6101.2007.00383.x"},{"key":"e_1_2_1_19_1","volume-title":"Mobile money for financial inclusion. Information and Communications for development","author":"Donovan Kevin","year":"2012","unstructured":"Kevin Donovan . 2012. Mobile money for financial inclusion. Information and Communications for development , Vol. 61 , 1 ( 2012 ), 61--73. Kevin Donovan. 2012. Mobile money for financial inclusion. Information and Communications for development , Vol. 61, 1 (2012), 61--73."},{"volume-title":"Gender and disaster: Foundations and directions. Handbook of disaster research","author":"Enarson Elaine","key":"e_1_2_1_21_1","unstructured":"Elaine Enarson , Alice Fothergill , and Lori Peek . 2007. Gender and disaster: Foundations and directions. Handbook of disaster research . Springer , 130--146. Elaine Enarson, Alice Fothergill, and Lori Peek. 2007. Gender and disaster: Foundations and directions. Handbook of disaster research . Springer, 130--146."},{"key":"e_1_2_1_22_1","unstructured":"Michael Faye and Niehaus Paul. 2015. Ending Poverty with Electronic Payments. (2015). https:\/\/www.brookings.edu\/wp-content\/uploads\/2016\/07\/FayeNiehausEndingPovertywithElectronicPayments.pdf  Michael Faye and Niehaus Paul. 2015. Ending Poverty with Electronic Payments. (2015). https:\/\/www.brookings.edu\/wp-content\/uploads\/2016\/07\/FayeNiehausEndingPovertywithElectronicPayments.pdf"},{"key":"e_1_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.1145\/3022198.3022201"},{"key":"e_1_2_1_24_1","doi-asserted-by":"publisher","DOI":"10.1186\/1478-4491-11-52"},{"key":"e_1_2_1_25_1","volume-title":"You can't save alone: Commitment in rotating savings and credit associations in Kenya. Economic Development and cultural change","author":"Gugerty Mary Kay","year":"2007","unstructured":"Mary Kay Gugerty . 2007. You can't save alone: Commitment in rotating savings and credit associations in Kenya. Economic Development and cultural change , Vol. 55 , 2 ( 2007 ), 251--282. Mary Kay Gugerty. 2007. You can't save alone: Commitment in rotating savings and credit associations in Kenya. Economic Development and cultural change , Vol. 55, 2 (2007), 251--282."},{"volume-title":"Social resilience in the neoliberal era","author":"Hall Peter A","key":"e_1_2_1_26_1","unstructured":"Peter A Hall and Mich\u00e8le Lamont . 2013. Social resilience in the neoliberal era . Cambridge University Press . Peter A Hall and Mich\u00e8le Lamont. 2013. Social resilience in the neoliberal era .Cambridge University Press."},{"key":"e_1_2_1_27_1","volume-title":"Albert Abane, and James Milner.","author":"Hampshire Kate","year":"2016","unstructured":"Kate Hampshire , Gina Porter , Simon Mariwah , Alister Munthali , Elsbeth Robson , Samuel Asiedu Owusu , Albert Abane, and James Milner. 2016 . Who bears the cost of `informal mhealth'? Health-workers' mobile phone practices and associated political-moral economies of care in Ghana and Malawi. Health policy and planning , Vol. 32 , 1 (2016), 34--42. Kate Hampshire, Gina Porter, Simon Mariwah, Alister Munthali, Elsbeth Robson, Samuel Asiedu Owusu, Albert Abane, and James Milner. 2016. Who bears the cost of `informal mhealth'? Health-workers' mobile phone practices and associated political-moral economies of care in Ghana and Malawi. Health policy and planning , Vol. 32, 1 (2016), 34--42."},{"key":"e_1_2_1_28_1","doi-asserted-by":"publisher","DOI":"10.1177\/2158244016682477"},{"key":"e_1_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1145\/2858036.2858470"},{"key":"e_1_2_1_30_1","doi-asserted-by":"publisher","DOI":"10.1145\/3274340"},{"key":"e_1_2_1_31_1","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753522"},{"key":"e_1_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.1145\/2470654.2470742"},{"key":"e_1_2_1_33_1","volume-title":"Tackling health professionals' strikes: an essential part of health system strengthening in Kenya. BMJ global health","author":"Irimu Grace","year":"2018","unstructured":"Grace Irimu , Morris Ogero , George Mbevi , Celia Kariuki , David Gathara , Samuel Akech , Edwine Barasa , Benjamin Tsofa , and Mike English . 2018. Tackling health professionals' strikes: an essential part of health system strengthening in Kenya. BMJ global health , Vol. 3 , 6 ( 2018 ), e001136. Grace Irimu, Morris Ogero, George Mbevi, Celia Kariuki, David Gathara, Samuel Akech, Edwine Barasa, Benjamin Tsofa, and Mike English. 2018. Tackling health professionals' strikes: an essential part of health system strengthening in Kenya. BMJ global health , Vol. 3, 6 (2018), e001136."},{"key":"e_1_2_1_34_1","doi-asserted-by":"publisher","DOI":"10.1145\/3274345"},{"key":"e_1_2_1_35_1","doi-asserted-by":"publisher","DOI":"10.1145\/3274345"},{"key":"e_1_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.1145\/2598510.2598576"},{"key":"e_1_2_1_38_1","doi-asserted-by":"publisher","DOI":"10.1145\/3134739"},{"key":"e_1_2_1_39_1","volume-title":"Assets-based community development. National civic review","author":"Kretzmann John","year":"1996","unstructured":"John Kretzmann and John P McKnight . 1996. Assets-based community development. National civic review , Vol. 85 , 4 ( 1996 ), 23--29. John Kretzmann and John P McKnight. 1996. Assets-based community development. National civic review , Vol. 85, 4 (1996), 23--29."},{"key":"e_1_2_1_40_1","doi-asserted-by":"publisher","DOI":"10.1145\/1978942.1979150"},{"key":"e_1_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.1177\/1461444814543999"},{"key":"e_1_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.1145\/2702123.2702258"},{"key":"e_1_2_1_43_1","doi-asserted-by":"publisher","DOI":"10.1145\/2737856.2738023"},{"key":"e_1_2_1_44_1","volume-title":"Patients in agony as workers' strike persist . https:\/\/www.standardmedia.co.ke\/article\/2001318313\/patients-in-agony-as-workers-strike-persist . (","author":"Lungai Eric","year":"2019","unstructured":"Eric Lungai . 2019. Patients in agony as workers' strike persist . https:\/\/www.standardmedia.co.ke\/article\/2001318313\/patients-in-agony-as-workers-strike-persist . ( 2019 ). Eric Lungai. 2019. Patients in agony as workers' strike persist . https:\/\/www.standardmedia.co.ke\/article\/2001318313\/patients-in-agony-as-workers-strike-persist . ( 2019)."},{"key":"e_1_2_1_45_1","volume-title":"Volunteers Are Not paid because they Are priceless: community health worker capacities and values in an AIDS treatment intervention in urban Ethiopia. Medical anthropology quarterly","author":"Maes Kenneth","year":"2015","unstructured":"Kenneth Maes . 2015. Volunteers Are Not paid because they Are priceless: community health worker capacities and values in an AIDS treatment intervention in urban Ethiopia. Medical anthropology quarterly , Vol. 29 , 1 ( 2015 ), 97--115. Kenneth Maes. 2015. Volunteers Are Not paid because they Are priceless: community health worker capacities and values in an AIDS treatment intervention in urban Ethiopia. Medical anthropology quarterly , Vol. 29, 1 (2015), 97--115."},{"key":"e_1_2_1_46_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.socscimed.2013.03.026"},{"key":"e_1_2_1_47_1","doi-asserted-by":"publisher","DOI":"10.1145\/1460563.1460585"},{"key":"e_1_2_1_48_1","doi-asserted-by":"publisher","DOI":"10.1145\/1460563.1460585"},{"key":"e_1_2_1_49_1","doi-asserted-by":"publisher","DOI":"10.1145\/1518701.1518808"},{"key":"e_1_2_1_50_1","volume-title":"Disaster preparation and recovery: Lessons from research on resilience in human development. Ecology and society","author":"Masten Ann S","year":"2008","unstructured":"Ann S Masten and Jelena Obradovic . 2008. Disaster preparation and recovery: Lessons from research on resilience in human development. Ecology and society , Vol. 13 , 1 ( 2008 ). Ann S Masten and Jelena Obradovic. 2008. Disaster preparation and recovery: Lessons from research on resilience in human development. Ecology and society , Vol. 13, 1 (2008)."},{"key":"e_1_2_1_51_1","doi-asserted-by":"publisher","DOI":"10.1177\/1464993416674302"},{"key":"e_1_2_1_52_1","volume-title":"From clients to citizens: Asset-based community development as a strategy for community-driven development. Development in practice","author":"Mathie Alison","year":"2003","unstructured":"Alison Mathie and Gord Cunningham . 2003. From clients to citizens: Asset-based community development as a strategy for community-driven development. Development in practice , Vol. 13 , 5 ( 2003 ), 474--486. Alison Mathie and Gord Cunningham. 2003. From clients to citizens: Asset-based community development as a strategy for community-driven development. Development in practice , Vol. 13, 5 (2003), 474--486."},{"key":"e_1_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1080\/00220388.2011.621944"},{"volume-title":"Financial Inclusion, and Design.","author":"Maurer Bill","key":"e_1_2_1_54_1","unstructured":"Bill Maurer , Smoki Musaraj , and Ivan Small . 2018a. Money at the Margins: Global Perspectives on Technology , Financial Inclusion, and Design. Vol. 6 . Berghahn Books . Bill Maurer, Smoki Musaraj, and Ivan Small. 2018a. Money at the Margins: Global Perspectives on Technology, Financial Inclusion, and Design. Vol. 6. Berghahn Books."},{"volume-title":"Bridges to cash': Channelling agency in mobile money. Linguistic and Material Intimacies of Cell Phones","author":"Maurer Bill","key":"e_1_2_1_55_1","unstructured":"Bill Maurer , Taylor C Nelms , and Stephen C Rea . 2018b. ` Bridges to cash': Channelling agency in mobile money. Linguistic and Material Intimacies of Cell Phones . Routledge , 69--98. Bill Maurer, Taylor C Nelms, and Stephen C Rea. 2018b. `Bridges to cash': Channelling agency in mobile money. Linguistic and Material Intimacies of Cell Phones. Routledge, 69--98."},{"volume-title":"Qualitative research in practice: Examples for discussion and analysis","author":"Merriam Sharan B","key":"e_1_2_1_56_1","unstructured":"Sharan B Merriam . 2002. Qualitative research in practice: Examples for discussion and analysis . Jossey-Bass Inc Pub . Sharan B Merriam. 2002. Qualitative research in practice: Examples for discussion and analysis .Jossey-Bass Inc Pub."},{"key":"e_1_2_1_57_1","doi-asserted-by":"publisher","DOI":"10.1145\/2369220.2369242"},{"key":"e_1_2_1_58_1","unstructured":"Olga Morawczynski and Mark Pickens. 2009. Poor people using mobile financial services: observations on customer usage and impact from M-PESA. (2009).  Olga Morawczynski and Mark Pickens. 2009. Poor people using mobile financial services: observations on customer usage and impact from M-PESA. (2009)."},{"key":"e_1_2_1_59_1","volume-title":"8","author":"Rishita Nandagiri. 2015. Outraging Whom? Postcolonial Studies Association newsletter","year":"2015","unstructured":"Rishita Nandagiri. 2015. Outraging Whom? Postcolonial Studies Association newsletter ( 2015 ), 8 . Rishita Nandagiri. 2015. Outraging Whom? Postcolonial Studies Association newsletter (2015), 8."},{"key":"e_1_2_1_60_1","volume-title":"Self-compassion and psychological resilience among adolescents and young adults. Self and identity","author":"Neff Kristin D","year":"2010","unstructured":"Kristin D Neff and Pittman McGehee . 2010. Self-compassion and psychological resilience among adolescents and young adults. Self and identity , Vol. 9 , 3 ( 2010 ), 225--240. Kristin D Neff and Pittman McGehee. 2010. Self-compassion and psychological resilience among adolescents and young adults. Self and identity , Vol. 9, 3 (2010), 225--240."},{"key":"e_1_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1145\/2556288.2557277"},{"key":"e_1_2_1_62_1","volume-title":"2019 a. No pay increase for nurses as talks end . scholar.google.com . (","author":"Oketch Angela","year":"2019","unstructured":"Angela Oketch . 2019 a. No pay increase for nurses as talks end . scholar.google.com . ( 2019 ). Angela Oketch. 2019 a. No pay increase for nurses as talks end . scholar.google.com . ( 2019)."},{"key":"e_1_2_1_63_1","volume-title":"2019 b. Nurses remain defiant despite Uhuru's order . https:\/\/www.nation.co.ke\/news\/Nurses-remain-defiant-\/1056--4980638-bhuft1z\/index.html . (","author":"Oketch Angela","year":"2019","unstructured":"Angela Oketch . 2019 b. Nurses remain defiant despite Uhuru's order . https:\/\/www.nation.co.ke\/news\/Nurses-remain-defiant-\/1056--4980638-bhuft1z\/index.html . ( 2019 ). Angela Oketch. 2019 b. Nurses remain defiant despite Uhuru's order . https:\/\/www.nation.co.ke\/news\/Nurses-remain-defiant-\/1056--4980638-bhuft1z\/index.html . ( 2019)."},{"key":"e_1_2_1_64_1","unstructured":"Dayo Olopade. 2014. The Bright Continent: Breaking Rules & Making Change in Modern Africa .HMH.  Dayo Olopade. 2014. The Bright Continent: Breaking Rules & Making Change in Modern Africa .HMH."},{"key":"e_1_2_1_65_1","volume-title":"Why resilience is unappealing to social science: Theoretical and empirical investigations of the scientific use of resilience. Science advances","author":"Olsson Lennart","year":"2015","unstructured":"Lennart Olsson , Anne Jerneck , Henrik Thoren , Johannes Persson , and David O'Byrne . 2015. Why resilience is unappealing to social science: Theoretical and empirical investigations of the scientific use of resilience. Science advances , Vol. 1 , 4 ( 2015 ), e1400217. Lennart Olsson, Anne Jerneck, Henrik Thoren, Johannes Persson, and David O'Byrne. 2015. Why resilience is unappealing to social science: Theoretical and empirical investigations of the scientific use of resilience. Science advances , Vol. 1, 4 (2015), e1400217."},{"key":"e_1_2_1_66_1","first-page":"4","article-title":"Working digital money into a cash economy: The collaborative work of loan payment","volume":"26","author":"O'neill Jacki","year":"2017","unstructured":"Jacki O'neill , Anupama Dhareshwar , and Srihari H Muralidhar . 2017 . Working digital money into a cash economy: The collaborative work of loan payment . Computer Supported Cooperative Work (CSCW) , Vol. 26 , 4 -- 6 (2017), 733--768. Jacki O'neill, Anupama Dhareshwar, and Srihari H Muralidhar. 2017. Working digital money into a cash economy: The collaborative work of loan payment. Computer Supported Cooperative Work (CSCW) , Vol. 26, 4--6 (2017), 733--768.","journal-title":"Computer Supported Cooperative Work (CSCW)"},{"key":"e_1_2_1_67_1","doi-asserted-by":"publisher","DOI":"10.1037\/0022-3514.91.4.730"},{"key":"e_1_2_1_68_1","doi-asserted-by":"publisher","DOI":"10.1108\/AJEMS-03-2017-148"},{"key":"e_1_2_1_69_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173803"},{"key":"e_1_2_1_70_1","volume-title":"But It Was Still Wrong: Toward Assets-Based Design. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. ACM, alt07","author":"Pei Lucy","year":"2019","unstructured":"Lucy Pei and Bonnie Nardi . 2019 . We Did It Right , But It Was Still Wrong: Toward Assets-Based Design. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. ACM, alt07 . Lucy Pei and Bonnie Nardi. 2019. We Did It Right, But It Was Still Wrong: Toward Assets-Based Design. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems. ACM, alt07."},{"key":"e_1_2_1_71_1","doi-asserted-by":"publisher","DOI":"10.1145\/3162082"},{"key":"e_1_2_1_72_1","doi-asserted-by":"publisher","DOI":"10.1145\/2702123.2702137"},{"key":"e_1_2_1_73_1","doi-asserted-by":"publisher","DOI":"10.1007\/s00779-010-0349-x"},{"key":"e_1_2_1_74_1","doi-asserted-by":"publisher","DOI":"10.1145\/2818048.2820026"},{"key":"e_1_2_1_75_1","volume-title":"Health workers' experiences of coping with the Ebola epidemic in Sierra Leone's health system: a qualitative study. BMC health services research","author":"Raven Joanna","year":"2018","unstructured":"Joanna Raven , Haja Wurie , and Sophie Witter . 2018. Health workers' experiences of coping with the Ebola epidemic in Sierra Leone's health system: a qualitative study. BMC health services research , Vol. 18 , 1 ( 2018 ), 251. Joanna Raven, Haja Wurie, and Sophie Witter. 2018. Health workers' experiences of coping with the Ebola epidemic in Sierra Leone's health system: a qualitative study. BMC health services research , Vol. 18, 1 (2018), 251."},{"volume-title":"Arrested justice: Black women, violence, and America's prison nation","author":"Richie Beth","key":"e_1_2_1_76_1","unstructured":"Beth Richie . 2012. Arrested justice: Black women, violence, and America's prison nation . NYU Press . Beth Richie. 2012. Arrested justice: Black women, violence, and America's prison nation .NYU Press."},{"key":"e_1_2_1_77_1","doi-asserted-by":"publisher","DOI":"10.1145\/2531602.2531692"},{"key":"e_1_2_1_78_1","volume-title":"Economic and Political Weekly","volume":"53","author":"Vivek","year":"2018","unstructured":"Vivek S. 2018 . Are Technology-enabled Cash Transfers Really \u201cDirect \u201d Economic and Political Weekly , Vol. 53 , Issue No. 30 (28 2018). Vivek S. 2018. Are Technology-enabled Cash Transfers Really \u201cDirect\u201d Economic and Political Weekly , Vol. 53, Issue No. 30 (28 2018)."},{"key":"e_1_2_1_79_1","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753718"},{"key":"e_1_2_1_80_1","doi-asserted-by":"publisher","DOI":"10.1145\/3025453.3025766"},{"volume-title":"Risk and resilience: Adaptations in changing times","author":"Schoon Ingrid","key":"e_1_2_1_81_1","unstructured":"Ingrid Schoon . 2006. Risk and resilience: Adaptations in changing times . Cambridge University Press . Ingrid Schoon. 2006. Risk and resilience: Adaptations in changing times .Cambridge University Press."},{"key":"e_1_2_1_82_1","volume-title":"Layers of silence, arenas of voice: The ecology of visible and invisible work. Computer supported cooperative work (CSCW)","author":"Star Susan Leigh","year":"1999","unstructured":"Susan Leigh Star and Anselm Strauss . 1999. Layers of silence, arenas of voice: The ecology of visible and invisible work. Computer supported cooperative work (CSCW) , Vol. 8 , 1--2 ( 1999 ), 9--30. Susan Leigh Star and Anselm Strauss. 1999. Layers of silence, arenas of voice: The ecology of visible and invisible work. Computer supported cooperative work (CSCW) , Vol. 8, 1--2 (1999), 9--30."},{"key":"e_1_2_1_83_1","doi-asserted-by":"publisher","DOI":"10.1080\/09581596.2014.941281"},{"key":"e_1_2_1_84_1","volume-title":"Why do community health workers volunteer? A qualitative study in Kenya. Public health","author":"Takasugi T","year":"2012","unstructured":"T Takasugi and ACK Lee . 2012. Why do community health workers volunteer? A qualitative study in Kenya. Public health , Vol. 126 , 10 ( 2012 ), 839--845. T Takasugi and ACK Lee. 2012. Why do community health workers volunteer? A qualitative study in Kenya. Public health , Vol. 126, 10 (2012), 839--845."},{"key":"e_1_2_1_85_1","volume-title":"Why Digital Payments?","author":"Cash Alliance Better","year":"2018","unstructured":"Better than Cash Alliance . 2018. Why Digital Payments? ( 2018 ). https:\/\/www.betterthancash.org\/why-digital-payments Better than Cash Alliance. 2018. Why Digital Payments? (2018). https:\/\/www.betterthancash.org\/why-digital-payments"},{"key":"e_1_2_1_86_1","doi-asserted-by":"publisher","DOI":"10.1145\/3134740"},{"key":"e_1_2_1_87_1","volume-title":"adaptability and transformability in social--ecological systems. Ecology and society","author":"Walker Brian","year":"2004","unstructured":"Brian Walker , Crawford S Holling , Stephen Carpenter , and Ann Kinzig . 2004. Resilience , adaptability and transformability in social--ecological systems. Ecology and society , Vol. 9 , 2 ( 2004 ). Brian Walker, Crawford S Holling, Stephen Carpenter, and Ann Kinzig. 2004. Resilience, adaptability and transformability in social--ecological systems. Ecology and society , Vol. 9, 2 (2004)."},{"key":"e_1_2_1_88_1","doi-asserted-by":"publisher","DOI":"10.1177\/0886260508323665"},{"key":"e_1_2_1_89_1","doi-asserted-by":"publisher","DOI":"10.1145\/3173574.3173622"},{"key":"e_1_2_1_90_1","doi-asserted-by":"publisher","DOI":"10.1145\/1753326.1753520"},{"key":"e_1_2_1_91_1","doi-asserted-by":"publisher","DOI":"10.1145\/1978942.1979190"},{"key":"e_1_2_1_92_1","doi-asserted-by":"publisher","DOI":"10.1145\/3196709.3196794"},{"key":"e_1_2_1_93_1","volume-title":"Retention of health workers in rural Sierra Leone: findings from life histories. Human resources for health","author":"Wurie Haja R","year":"2016","unstructured":"Haja R Wurie , Mohamed Samai , and Sophie Witter . 2016. Retention of health workers in rural Sierra Leone: findings from life histories. Human resources for health , Vol. 14 , 1 ( 2016 ), 3. Haja R Wurie, Mohamed Samai, and Sophie Witter. 2016. Retention of health workers in rural Sierra Leone: findings from life histories. Human resources for health , Vol. 14, 1 (2016), 3."},{"key":"e_1_2_1_94_1","doi-asserted-by":"publisher","DOI":"10.1145\/2750858.2804249"},{"key":"e_1_2_1_95_1","doi-asserted-by":"publisher","DOI":"10.1145\/2911982"},{"key":"e_1_2_1_96_1","doi-asserted-by":"publisher","DOI":"10.1145\/2909609.2909667"},{"key":"e_1_2_1_97_1","doi-asserted-by":"publisher","DOI":"10.1145\/2470654.2481391"},{"key":"e_1_2_1_98_1","doi-asserted-by":"publisher","DOI":"10.1145\/3136560.3136579"},{"key":"e_1_2_1_99_1","doi-asserted-by":"publisher","DOI":"10.1016\/S2214-109X(17)30268-1"}],"container-title":["Proceedings of the ACM on Human-Computer Interaction"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3359315","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3359315","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T23:23:54Z","timestamp":1750202634000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3359315"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,11,7]]},"references-count":97,"journal-issue":{"issue":"CSCW","published-print":{"date-parts":[[2019,11,7]]}},"alternative-id":["10.1145\/3359315"],"URL":"https:\/\/doi.org\/10.1145\/3359315","relation":{},"ISSN":["2573-0142"],"issn-type":[{"type":"electronic","value":"2573-0142"}],"subject":[],"published":{"date-parts":[[2019,11,7]]},"assertion":[{"value":"2019-11-07","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}