{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,26]],"date-time":"2026-03-26T10:53:23Z","timestamp":1774522403166,"version":"3.50.1"},"reference-count":13,"publisher":"Association for Computing Machinery (ACM)","issue":"1","license":[{"start":{"date-parts":[[2019,12,20]],"date-time":"2019-12-20T00:00:00Z","timestamp":1576800000000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Commun. ACM"],"published-print":{"date-parts":[[2019,12,20]]},"abstract":"<jats:p>Transaction platforms link third-party applications and services providers with users.<\/jats:p>","DOI":"10.1145\/3372918","type":"journal-article","created":{"date-parts":[[2019,12,20]],"date-time":"2019-12-20T19:45:25Z","timestamp":1576871125000},"page":"23-25","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":10,"title":["'Platformizing' a bad business does not make it a good business"],"prefix":"10.1145","volume":"63","author":[{"given":"Michael A.","family":"Cusumano","sequence":"first","affiliation":[{"name":"MIT Sloan School of Management"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2019,12,20]]},"reference":[{"key":"e_1_2_1_1_1","volume-title":"Uber aims to be the 'Amazon of transportation.' Financial Times (Oct. 25","author":"Bond S.","year":"2018"},{"key":"e_1_2_1_2_1","unstructured":"CB Insights. How Uber makes money. (2018) 6--23.  CB Insights. How Uber makes money. (2018) 6--23."},{"key":"e_1_2_1_3_1","volume-title":"Uber lost more than $5B last quarter. Techcrunch (Aug. 8","author":"Clark K.","year":"2019"},{"key":"e_1_2_1_4_1","volume-title":"Lyft's first results after I.P.O. show $1.14 billion loss. New York Times (May 7","author":"Conger K.","year":"2019"},{"key":"e_1_2_1_5_1","volume-title":"The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power","author":"Cusumano M.A.","year":"2019"},{"key":"e_1_2_1_6_1","volume-title":"Wall Street Journal (Aug. 14","author":"Farrell M.","year":"2019"},{"key":"e_1_2_1_7_1","volume-title":"Automakers envision a business model for AVs: Selling miles, not cars. Axios.com (Apr. 17","author":"Gindrat R.","year":"2019"},{"key":"e_1_2_1_8_1","volume-title":"Wall Street Journal (Sept. 29","author":"Grant P.","year":"2019"},{"key":"e_1_2_1_9_1","volume-title":"Wall Street Journal (Sept. 19","author":"Prang A.","year":"2019"},{"key":"e_1_2_1_10_1","volume-title":"Deliveroo takes a kitchen sink approach to food apps. Bloomberg.com (Jan. 15","author":"Satariano A.","year":"2018"},{"key":"e_1_2_1_11_1","volume-title":"Geekwire (June 10","author":"Soper T.","year":"2019"},{"key":"e_1_2_1_12_1","unstructured":"Uber Technologies Inc. Form 10-Q (June 30 2019).  Uber Technologies Inc. Form 10-Q (June 30 2019)."},{"key":"e_1_2_1_13_1","volume-title":"Blurring lines, hotels get into the home-sharing business. New York Times (July 2","author":"Weed J.","year":"2018"}],"container-title":["Communications of the ACM"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3372918","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3372918","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T23:13:22Z","timestamp":1750202002000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3372918"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2019,12,20]]},"references-count":13,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2019,12,20]]}},"alternative-id":["10.1145\/3372918"],"URL":"https:\/\/doi.org\/10.1145\/3372918","relation":{},"ISSN":["0001-0782","1557-7317"],"issn-type":[{"value":"0001-0782","type":"print"},{"value":"1557-7317","type":"electronic"}],"subject":[],"published":{"date-parts":[[2019,12,20]]},"assertion":[{"value":"2019-12-20","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}