{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,14]],"date-time":"2026-04-14T22:03:21Z","timestamp":1776204201248,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":28,"publisher":"ACM","license":[{"start":{"date-parts":[[2020,1,17]],"date-time":"2020-01-17T00:00:00Z","timestamp":1579219200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"name":"Universitas Indonesia","award":["NKB-0006\/UN2.R3.1\/HKP.05.00\/2019"],"award-info":[{"award-number":["NKB-0006\/UN2.R3.1\/HKP.05.00\/2019"]}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2020,1,17]]},"DOI":"10.1145\/3379310.3379326","type":"proceedings-article","created":{"date-parts":[[2020,3,29]],"date-time":"2020-03-29T09:41:57Z","timestamp":1585474917000},"page":"108-112","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":16,"title":["Identifying Critical Success Factors for Information Technology Projects with an Analytic Hierarchy Process"],"prefix":"10.1145","author":[{"given":"Luthfi Azizi","family":"Gumay","sequence":"first","affiliation":[{"name":"Universitas Indonesia, Depok, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Betty","family":"Purwandari","sequence":"additional","affiliation":[{"name":"Universitas Indonesia, Depok, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Teguh","family":"Raharjo","sequence":"additional","affiliation":[{"name":"Universitas Indonesia, Depok, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Alfi","family":"Wahyudi","sequence":"additional","affiliation":[{"name":"Universitas Indonesia, Depok, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Mardiana","family":"Purwaningsih","sequence":"additional","affiliation":[{"name":"Universitas Indonesia, Depok, Indonesia, Perbanas Institute, Jakarta, Indonesia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"320","published-online":{"date-parts":[[2020,3,29]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJMPB-03-2017-0027"},{"key":"#cr-split#-e_1_3_2_1_2_1.1","doi-asserted-by":"crossref","unstructured":"Alias Z. Zawawi E.M.A. Yusof K. and Aris N.M. 2014. Determining Critical Success Factors of Project Management Practice: A Conceptual Framework. Procedia - Soc Behav Sci 153 (2014) 61--69. DOI=https\/doi.org\/10.1016\/j.sbspro.2014.10.041 10.1016\/j.sbspro.2014.10.041","DOI":"10.1016\/j.sbspro.2014.10.041"},{"key":"#cr-split#-e_1_3_2_1_2_1.2","doi-asserted-by":"crossref","unstructured":"Alias Z. Zawawi E.M.A. Yusof K. and Aris N.M. 2014. Determining Critical Success Factors of Project Management Practice: A Conceptual Framework. Procedia - Soc Behav Sci 153 (2014) 61--69. DOI=https\/doi.org\/10.1016\/j.sbspro.2014.10.041","DOI":"10.1016\/j.sbspro.2014.10.041"},{"key":"e_1_3_2_1_3_1","unstructured":"Axelos. 2017. Managing Successful Projects With Prince2-2017.  Axelos. 2017. Managing Successful Projects With Prince2-2017."},{"key":"e_1_3_2_1_4_1","volume-title":"International Conference on Information and Communication Technologies (ICICT 2014","author":"Aziz R.A.","year":"2015","unstructured":"Aziz , R.A. and Wong , B . 2015. The interplay between requirements relationships knowledge and requirements change towards software project success: An assessment using partial least square (PLS) . In International Conference on Information and Communication Technologies (ICICT 2014 ), Elsevier Masson SAS, 732--741. DOI=https\/doi.org\/10.1016\/j.procs. 2015 .02.138 10.1016\/j.procs.2015.02.138 Aziz, R.A. and Wong, B. 2015. The interplay between requirements relationships knowledge and requirements change towards software project success: An assessment using partial least square (PLS). In International Conference on Information and Communication Technologies (ICICT 2014), Elsevier Masson SAS, 732--741. DOI=https\/doi.org\/10.1016\/j.procs.2015.02.138"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijproman.2014.07.002"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijproman.2017.02.018"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.5267\/j.msl.2016.11.012"},{"key":"e_1_3_2_1_8_1","first-page":"13","article-title":"The Critical Success Factors ( CSFs ) for IT Projects","volume":"9","author":"Gheni A.Y.","year":"2015","unstructured":"Gheni , A.Y. , Jusoh , Y.Y. , Jabar , M.A. , and Ali , N.M. 2015 . The Critical Success Factors ( CSFs ) for IT Projects . J Theor Biol 9 , 3 (2015), 13 -- 17 . DOI=https\/doi.org\/10.1016\/j.jtbi.2009.03.006 10.1016\/j.jtbi.2009.03.006 Gheni, A.Y., Jusoh, Y.Y., Jabar, M.A., and Ali, N.M. 2015. The Critical Success Factors ( CSFs ) for IT Projects. J Theor Biol 9, 3 (2015), 13--17. DOI=https\/doi.org\/10.1016\/j.jtbi.2009.03.006","journal-title":"J Theor Biol"},{"key":"e_1_3_2_1_9_1","first-page":"469","article-title":"Implementation of an Online software tool for the Analytic Hierarchy Process (AHP-OS)","volume":"10","author":"Goepel K.","year":"2018","unstructured":"Goepel , K. 2018 . Implementation of an Online software tool for the Analytic Hierarchy Process (AHP-OS) . Int J Anal Hierarchy Process 10 , 3 (2018), 469 -- 487 . DOI=https\/doi.org\/10.13033\/ijahp.v10i3.590 10.13033\/ijahp.v10i3.590 Goepel, K. 2018. Implementation of an Online software tool for the Analytic Hierarchy Process (AHP-OS). Int J Anal Hierarchy Process 10, 3 (2018), 469--487. DOI=https\/doi.org\/10.13033\/ijahp.v10i3.590","journal-title":"Int J Anal Hierarchy Process"},{"key":"e_1_3_2_1_10_1","volume-title":"ACM International Conference Proceeding Series. DOI=https\/doi.org\/10","author":"Guntur M.","unstructured":"Guntur , M. , Purwandari , B. , Raharjo , T. , Solichah , I. , and Kumaralalita , L . 2018. Critical Success Factors for information systems development: A case study in e-government . In ACM International Conference Proceeding Series. DOI=https\/doi.org\/10 .1145\/3278252.3278288 10.1145\/3278252.3278288 Guntur, M., Purwandari, B., Raharjo, T., Solichah, I., and Kumaralalita, L. 2018. Critical Success Factors for information systems development: A case study in e-government. In ACM International Conference Proceeding Series. DOI=https\/doi.org\/10.1145\/3278252.3278288"},{"key":"e_1_3_2_1_11_1","unstructured":"Hastie S. and Wojewoda S. 2015. Standish Group 2015 Chaos Report - Q&A with Jennifer Lynch. Http:\/\/Www.Infoq.Com\/Articles\/Standish-Chaos-2015 1--9. Retrieved from http:\/\/www.infoq.com\/articles\/standish-chaos-2015  Hastie S. and Wojewoda S. 2015. Standish Group 2015 Chaos Report - Q&A with Jennifer Lynch. Http:\/\/Www.Infoq.Com\/Articles\/Standish-Chaos-2015 1--9. Retrieved from http:\/\/www.infoq.com\/articles\/standish-chaos-2015"},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1145\/2591062.2591187"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijproman.2015.03.005"},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1108\/IJMPB-03-2015-0025"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0305-0548(03)00022-4"},{"key":"e_1_3_2_1_16_1","volume-title":"-J.J","author":"Liu H.-H.H.","year":"2014","unstructured":"Liu , H.-H.H. , Yeh , Y.-Y.Y. , and Huang , J . -J.J . 2014 . Correlated analytic hierarchy process. Math Probl Eng 2014, (2014), 1--7. DOI=https\/doi.org\/10.1155\/2014\/961714 10.1155\/2014 Liu, H.-H.H., Yeh, Y.-Y.Y., and Huang, J.-J.J. 2014. Correlated analytic hierarchy process. Math Probl Eng 2014, (2014), 1--7. DOI=https\/doi.org\/10.1155\/2014\/961714"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1016\/S0377-2217(03)00153-X"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijproman.2004.11.002"},{"key":"e_1_3_2_1_19_1","first-page":"122","article-title":"Comparative Study Of Decision Making Techniques For Multi-Attribute Decision Making Problems","volume":"5","author":"Munandar T.A.","year":"2014","unstructured":"Munandar , T.A. and Azhari , S. 2014 . Comparative Study Of Decision Making Techniques For Multi-Attribute Decision Making Problems . Int J Adv Res Comput Sci 5 , 5 (2014), 122 -- 127 . Munandar, T.A. and Azhari, S. 2014. Comparative Study Of Decision Making Techniques For Multi-Attribute Decision Making Problems. Int J Adv Res Comput Sci 5, 5 (2014), 122--127.","journal-title":"Int J Adv Res Comput Sci"},{"key":"e_1_3_2_1_20_1","unstructured":"PMI. 2017. A Guide to the Project Management Body of Knowledge.  PMI. 2017. A Guide to the Project Management Body of Knowledge."},{"key":"e_1_3_2_1_21_1","volume-title":"Proc 3rd Int Conf Informatics Comput ICIC 2018 (2018","author":"Raharjo T.","year":"2018","unstructured":"Raharjo , T. , Purwandari , B. , Satria , R. , and Solichah , I . 2018. Critical success factors for project management office: An insight from Indonesia . Proc 3rd Int Conf Informatics Comput ICIC 2018 (2018 ), 1--6. DOI=https\/doi.org\/10.1109\/IAC. 2018 .8780504 10.1109\/IAC.2018.8780504 Raharjo, T., Purwandari, B., Satria, R., and Solichah, I. 2018. Critical success factors for project management office: An insight from Indonesia. Proc 3rd Int Conf Informatics Comput ICIC 2018 (2018), 1--6. DOI=https\/doi.org\/10.1109\/IAC.2018.8780504"},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1108\/LODJ-07-2017-0212"},{"key":"e_1_3_2_1_23_1","volume-title":"Int Conf Inf Technol Syst Innov","author":"Riskiana R.","year":"2017","unstructured":"Riskiana , R. , Purwandari , B. , Satria , R. , and Solichah , I . 2017. The Use of Analytic Hierarchy Process to Rank Factors of Software Failures: A Case Study of a Telecommunication Company in Indonesia . Int Conf Inf Technol Syst Innov ( 2017 ), 1--6. Riskiana, R., Purwandari, B., Satria, R., and Solichah, I. 2017. The Use of Analytic Hierarchy Process to Rank Factors of Software Failures: A Case Study of a Telecommunication Company in Indonesia. Int Conf Inf Technol Syst Innov (2017), 1--6."},{"key":"e_1_3_2_1_24_1","doi-asserted-by":"crossref","unstructured":"Saaty T.L. and Vargas L.G. 2012. Models Methods Concepts & Applications of the Analytic Hierarchy Process.  Saaty T.L. and Vargas L.G. 2012. Models Methods Concepts & Applications of the Analytic Hierarchy Process.","DOI":"10.1007\/978-1-4614-3597-6"},{"key":"e_1_3_2_1_25_1","first-page":"56","article-title":"An analysis of multi-criteria decision making methods","volume":"10","author":"Velasquez M.","year":"2013","unstructured":"Velasquez , M. and Hester , P. 2013 . An analysis of multi-criteria decision making methods . Int J Oper Res 10 , 2 (2013), 56 -- 66 . Velasquez, M. and Hester, P. 2013. An analysis of multi-criteria decision making methods. Int J Oper Res 10, 2 (2013), 56--66.","journal-title":"Int J Oper Res"},{"key":"e_1_3_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jss.2014.01.008"},{"key":"e_1_3_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.1016\/0305-0483(87)90016-8"}],"event":{"name":"APIT 2020: 2020 2nd Asia Pacific Information Technology Conference","location":"Bali Island Indonesia","acronym":"APIT 2020"},"container-title":["Proceedings of the 2020 2nd Asia Pacific Information Technology Conference"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3379310.3379326","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3379310.3379326","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T22:41:02Z","timestamp":1750200062000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3379310.3379326"}},"subtitle":["A Case of a Telco Company in Indonesia"],"short-title":[],"issued":{"date-parts":[[2020,1,17]]},"references-count":28,"alternative-id":["10.1145\/3379310.3379326","10.1145\/3379310"],"URL":"https:\/\/doi.org\/10.1145\/3379310.3379326","relation":{},"subject":[],"published":{"date-parts":[[2020,1,17]]},"assertion":[{"value":"2020-03-29","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}