{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T04:23:01Z","timestamp":1750220581147,"version":"3.41.0"},"reference-count":0,"publisher":"Association for Computing Machinery (ACM)","issue":"6","license":[{"start":{"date-parts":[[2019,12,31]],"date-time":"2019-12-31T00:00:00Z","timestamp":1577750400000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":["Queue"],"published-print":{"date-parts":[[2019,12,31]]},"abstract":"<jats:p>Many silly metrics have been created to measure work, including the rate at which tickets are closed, the number of lines of code a programmer writes in a day, and the number of words an author can compose in an hour. All of these measures have one thing in common: They fail to take into account the quality of the output. If Alice writes 1,000 lines of impossible-to-read, buggy code in a day and Carol writes 100 lines of well-crafted, easy-to-use code in the same time, then who should be rewarded?<\/jats:p>","DOI":"10.1145\/3380774.3383461","type":"journal-article","created":{"date-parts":[[2020,2,13]],"date-time":"2020-02-13T10:11:51Z","timestamp":1581588711000},"page":"22-25","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Master of Tickets"],"prefix":"10.1145","volume":"17","author":[{"given":"George V.","family":"Neville-Neil","sequence":"first","affiliation":[]}],"member":"320","published-online":{"date-parts":[[2020,2,13]]},"container-title":["Queue"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3380774.3383461","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3380774.3383461","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T21:31:33Z","timestamp":1750195893000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3380774.3383461"}},"subtitle":["Valuing the quality, not the quantity, of work"],"short-title":[],"issued":{"date-parts":[[2019,12,31]]},"references-count":0,"journal-issue":{"issue":"6","published-print":{"date-parts":[[2019,12,31]]}},"alternative-id":["10.1145\/3380774.3383461"],"URL":"https:\/\/doi.org\/10.1145\/3380774.3383461","relation":{},"ISSN":["1542-7730","1542-7749"],"issn-type":[{"type":"print","value":"1542-7730"},{"type":"electronic","value":"1542-7749"}],"subject":[],"published":{"date-parts":[[2019,12,31]]},"assertion":[{"value":"2020-02-13","order":3,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}