{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,18]],"date-time":"2026-03-18T13:37:05Z","timestamp":1773841025025,"version":"3.50.1"},"publisher-location":"New York, NY, USA","reference-count":31,"publisher":"ACM","license":[{"start":{"date-parts":[[2020,7,25]],"date-time":"2020-07-25T00:00:00Z","timestamp":1595635200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"name":"National Natural Science Foundation of China","award":["61972372, U19A2079"],"award-info":[{"award-number":["61972372, U19A2079"]}]},{"name":"National Research Foundations of Singapore","award":["R-252-300-002-490"],"award-info":[{"award-number":["R-252-300-002-490"]}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2020,7,25]]},"DOI":"10.1145\/3397271.3401419","type":"proceedings-article","created":{"date-parts":[[2020,7,25]],"date-time":"2020-07-25T07:50:08Z","timestamp":1595663408000},"page":"2425-2428","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":51,"title":["Conversational Recommendation: Formulation, Methods, and Evaluation"],"prefix":"10.1145","author":[{"given":"Wenqiang","family":"Lei","sequence":"first","affiliation":[{"name":"National University of Singapore, Singapore, Singapore"}]},{"given":"Xiangnan","family":"He","sequence":"additional","affiliation":[{"name":"University of Science and Technology of China, Hefei, China"}]},{"given":"Maarten","family":"de Rijke","sequence":"additional","affiliation":[{"name":"University of Amsterdam & Ahold Delhaize, Amsterdam, Netherlands"}]},{"given":"Tat-Seng","family":"Chua","sequence":"additional","affiliation":[{"name":"National University of Singapore, Singapore, Singapore"}]}],"member":"320","published-online":{"date-parts":[[2020,7,25]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"crossref","unstructured":"Mohammad Aliannejadi Hamed Zamani Fabio Crestani and W. Bruce Croft. 2019. Asking Clarifying Questions in Open-Domain Information-Seeking Conversations. In SIGIR. SIGIR 475--484.  Mohammad Aliannejadi Hamed Zamani Fabio Crestani and W. Bruce Croft. 2019. Asking Clarifying Questions in Open-Domain Information-Seeking Conversations. In SIGIR. SIGIR 475--484.","DOI":"10.1145\/3331184.3331265"},{"key":"e_1_3_2_1_2_1","unstructured":"Olivier Chapelle and Lihong Li. 2011. An Empirical Evaluation of Thompson Sampling. In NeurIPS. 2249--2257.  Olivier Chapelle and Lihong Li. 2011. An Empirical Evaluation of Thompson Sampling. In NeurIPS. 2249--2257."},{"key":"e_1_3_2_1_3_1","volume-title":"Towards Knowledge-Based Recommender Dialog System","author":"Chen Qibin","year":"1803","unstructured":"Qibin Chen , Junyang Lin , Yichang Zhang , Ming Ding , Yukuo Cen , Hongxia Yang , and Jie Tang . 2019. Towards Knowledge-Based Recommender Dialog System . In EMNLP-IJCNLP. Association for Computational Linguistics , 1803 --1813. Qibin Chen, Junyang Lin, Yichang Zhang, Ming Ding, Yukuo Cen, Hongxia Yang, and Jie Tang. 2019. Towards Knowledge-Based Recommender Dialog System. In EMNLP-IJCNLP. Association for Computational Linguistics, 1803--1813."},{"key":"e_1_3_2_1_4_1","volume-title":"H Chi","author":"Christakopoulou Konstantina","year":"2018","unstructured":"Konstantina Christakopoulou , Alex Beutel , Rui Li , Sagar Jain , and Ed H Chi . 2018 . Q&R: A Two-Stage Approach toward Interactive Recommendation. In SIGKDD. 139--148. Konstantina Christakopoulou, Alex Beutel, Rui Li, Sagar Jain, and Ed H Chi. 2018. Q&R: A Two-Stage Approach toward Interactive Recommendation. In SIGKDD. 139--148."},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"crossref","unstructured":"Konstantina Christakopoulou Filip Radlinski and Katja Hofmann. 2016. Towards Conversational Recommender Systems. In SIGKDD. 815--824.  Konstantina Christakopoulou Filip Radlinski and Katja Hofmann. 2016. Towards Conversational Recommender Systems. In SIGKDD. 815--824.","DOI":"10.1145\/2939672.2939746"},{"key":"e_1_3_2_1_6_1","unstructured":"Xiangnan He and Tat-Seng Chua. 2017. Neural factorization machines for sparse predictive analytics. In SIGIR. 355--364.  Xiangnan He and Tat-Seng Chua. 2017. Neural factorization machines for sparse predictive analytics. In SIGIR. 355--364."},{"key":"e_1_3_2_1_7_1","unstructured":"Xiangnan He Lizi Liao Hanwang Zhang Liqiang Nie Xia Hu and Tat-Seng Chua. 2017. Neural Collaborative Filtering. In WWW. 173--182.  Xiangnan He Lizi Liao Hanwang Zhang Liqiang Nie Xia Hu and Tat-Seng Chua. 2017. Neural Collaborative Filtering. In WWW. 173--182."},{"key":"e_1_3_2_1_8_1","volume-title":"Improving Neural Response Diversity with Frequency-Aware Cross-Entropy Loss. In The Web Conference","author":"Jiang Shaojie","year":"2019","unstructured":"Shaojie Jiang , Pengjie Ren , Christof Monz , and Maarten de Rijke . 2019 . Improving Neural Response Diversity with Frequency-Aware Cross-Entropy Loss. In The Web Conference 2019. ACM, 2879--2885. Shaojie Jiang, Pengjie Ren, Christof Monz, and Maarten de Rijke. 2019. Improving Neural Response Diversity with Frequency-Aware Cross-Entropy Loss. In The Web Conference 2019. ACM, 2879--2885."},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"crossref","unstructured":"Xisen Jin Wenqiang Lei Zhaochun Ren Hongshen Chen Shangsong Liang Yihong Zhao and Dawei Yin. 2018. Explicit State Tracking with Semi-Supervision for Neural Dialogue Generation. In CIKM. ACM 1403--1412.  Xisen Jin Wenqiang Lei Zhaochun Ren Hongshen Chen Shangsong Liang Yihong Zhao and Dawei Yin. 2018. Explicit State Tracking with Semi-Supervision for Neural Dialogue Generation. In CIKM. ACM 1403--1412.","DOI":"10.1145\/3269206.3271683"},{"key":"e_1_3_2_1_10_1","unstructured":"Wenqiang Lei Xiangnan He Yisong Miao QingyunWu Richang Hong Min-Yen Kan and Tat-Seng Chua. 2020. Estimation--Action--Reflection: Towards Deep Interaction Between Conversational and Recommender Systems. In WSDM. ACM 304--312.  Wenqiang Lei Xiangnan He Yisong Miao QingyunWu Richang Hong Min-Yen Kan and Tat-Seng Chua. 2020. Estimation--Action--Reflection: Towards Deep Interaction Between Conversational and Recommender Systems. In WSDM. ACM 304--312."},{"key":"e_1_3_2_1_11_1","volume-title":"Sequicity: Simplifying Task-oriented Dialogue Systems with Single Sequence-to-Sequence Architectures. In ACL. 1437--1447.","author":"Lei Wenqiang","year":"2018","unstructured":"Wenqiang Lei , Xisen Jin , Min-Yen Kan , Zhaochun Ren , Xiangnan He , and Dawei Yin . 2018 . Sequicity: Simplifying Task-oriented Dialogue Systems with Single Sequence-to-Sequence Architectures. In ACL. 1437--1447. Wenqiang Lei, Xisen Jin, Min-Yen Kan, Zhaochun Ren, Xiangnan He, and Dawei Yin. 2018. Sequicity: Simplifying Task-oriented Dialogue Systems with Single Sequence-to-Sequence Architectures. In ACL. 1437--1447."},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1145\/3394486.3403258"},{"key":"e_1_3_2_1_13_1","doi-asserted-by":"crossref","unstructured":"Lihong Li Wei Chu John Langford and Robert E Schapire. 2010. A Contextual bandit Approach to Personalized News Article Recommendation. InWWW. ACM 661--670.  Lihong Li Wei Chu John Langford and Robert E Schapire. 2010. A Contextual bandit Approach to Personalized News Article Recommendation. InWWW. ACM 661--670.","DOI":"10.1145\/1772690.1772758"},{"key":"e_1_3_2_1_14_1","volume-title":"Hannes Schulz, Vincent Michalski, Laurent Charlin, and Chris Pal.","author":"Li Raymond","year":"2018","unstructured":"Raymond Li , Samira Ebrahimi Kahou , Hannes Schulz, Vincent Michalski, Laurent Charlin, and Chris Pal. 2018 . Towards Deep Conversational Recommendations. In NeurIPS. 9748--9758. Raymond Li, Samira Ebrahimi Kahou, Hannes Schulz, Vincent Michalski, Laurent Charlin, and Chris Pal. 2018. Towards Deep Conversational Recommendations. In NeurIPS. 9748--9758."},{"key":"e_1_3_2_1_15_1","unstructured":"Shuai Li Alexandros Karatzoglou and Claudio Gentile. 2016. Collaborative Filtering Bandits. In SIGIR. 539--548.  Shuai Li Alexandros Karatzoglou and Claudio Gentile. 2016. Collaborative Filtering Bandits. In SIGIR. 539--548."},{"key":"e_1_3_2_1_16_1","volume-title":"Seamlessly Unifying Attributes and Items: Conversational Recommendation for Cold-Start Users. arXiv preprint arXiv:2005.12979","author":"Li Shijun","year":"2020","unstructured":"Shijun Li , Wenqiang Lei , Qingyun Wu , Xiangnan He , Peng Jiang , and Tat-Seng Chua . 2020. Seamlessly Unifying Attributes and Items: Conversational Recommendation for Cold-Start Users. arXiv preprint arXiv:2005.12979 ( 2020 ). Shijun Li, Wenqiang Lei, Qingyun Wu, Xiangnan He, Peng Jiang, and Tat-Seng Chua. 2020. Seamlessly Unifying Attributes and Items: Conversational Recommendation for Cold-Start Users. arXiv preprint arXiv:2005.12979 (2020)."},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1609\/aaai.v33i01.33016722"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"crossref","unstructured":"Lizi Liao Yunshan Ma Xiangnan He Richang Hong and Tat-Seng Chua. 2018. Knowledge-aware Multimodal Dialogue Systems. In ACM MM. 801--809.  Lizi Liao Yunshan Ma Xiangnan He Richang Hong and Tat-Seng Chua. 2018. Knowledge-aware Multimodal Dialogue Systems. In ACM MM. 801--809.","DOI":"10.1145\/3240508.3240605"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"crossref","unstructured":"Bilih Priyogi. 2019. Preference Elicitation Strategy for Conversational Recommender System. In WSDM. ACM 824--825.  Bilih Priyogi. 2019. Preference Elicitation Strategy for Conversational Recommender System. In WSDM. ACM 824--825.","DOI":"10.1145\/3289600.3291604"},{"key":"e_1_3_2_1_20_1","volume-title":"Acting Locally: Distantly Supervised Global-to-Local Knowledge Selection for Background Based Conversation. In Thirty-Fourth AAAI Conference on Artificial Intelligence (AAAI-20)","author":"Ren Pengjie","year":"2020","unstructured":"Pengjie Ren , Zhumin Chen , Christof Monz , Jun Ma , and Maarten de Rijke . 2020 . Thinking Globally , Acting Locally: Distantly Supervised Global-to-Local Knowledge Selection for Background Based Conversation. In Thirty-Fourth AAAI Conference on Artificial Intelligence (AAAI-20) . AAAI. Pengjie Ren, Zhumin Chen, Christof Monz, Jun Ma, and Maarten de Rijke. 2020. Thinking Globally, Acting Locally: Distantly Supervised Global-to-Local Knowledge Selection for Background Based Conversation. In Thirty-Fourth AAAI Conference on Artificial Intelligence (AAAI-20). AAAI."},{"key":"e_1_3_2_1_21_1","doi-asserted-by":"crossref","unstructured":"Steffen Rendle. 2010. Factorization Machines. In ICDM. 995--1000.  Steffen Rendle. 2010. Factorization Machines. In ICDM. 995--1000.","DOI":"10.1109\/ICDM.2010.127"},{"key":"e_1_3_2_1_22_1","volume-title":"An Approach to Conversational Recommendation of Restaurants","author":"Sardella Nicola","unstructured":"Nicola Sardella , Claudio Biancalana , Alessandro Micarelli , and Giuseppe Sansonetti . 2019. An Approach to Conversational Recommendation of Restaurants . In ICHCI. Springer , 123--130. Nicola Sardella, Claudio Biancalana, Alessandro Micarelli, and Giuseppe Sansonetti. 2019. An Approach to Conversational Recommendation of Restaurants. In ICHCI. Springer, 123--130."},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"crossref","unstructured":"Anna Sepliarskaia Julia Kiseleva Filip Radlinski and Maarten de Rijke. 2018. Preference Elicitation as an Optimization problem. In RecSys 2018: The ACM Conference on Recommender Systems. ACM 172--180.  Anna Sepliarskaia Julia Kiseleva Filip Radlinski and Maarten de Rijke. 2018. Preference Elicitation as an Optimization problem. In RecSys 2018: The ACM Conference on Recommender Systems. ACM 172--180.","DOI":"10.1145\/3240323.3240352"},{"key":"e_1_3_2_1_24_1","unstructured":"Yueming Sun and Yi Zhang. 2018. Conversational Recommender System. In SIGIR. 235--244.  Yueming Sun and Yi Zhang. 2018. Conversational Recommender System. In SIGIR. 235--244."},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"crossref","unstructured":"Xiang Wang Xiangnan He Meng Wang Fuli Feng and Tat-Seng Chua. 2019. Neural Graph Collaborative Filtering. In SIGIR. 165--174.  Xiang Wang Xiangnan He Meng Wang Fuli Feng and Tat-Seng Chua. 2019. Neural Graph Collaborative Filtering. In SIGIR. 165--174.","DOI":"10.1145\/3331184.3331267"},{"key":"e_1_3_2_1_26_1","doi-asserted-by":"publisher","DOI":"10.1609\/aaai.v33i01.33015329"},{"key":"e_1_3_2_1_27_1","volume-title":"Gerard De Melo, and Yongfeng Zhang","author":"Xian Yikun","year":"2019","unstructured":"Yikun Xian , Zuohui Fu , S Muthukrishnan , Gerard De Melo, and Yongfeng Zhang . 2019 . Reinforcement Knowledge Graph Reasoning for Explainable Recommendation. In SIGIR. 285--294. Yikun Xian, Zuohui Fu, S Muthukrishnan, Gerard De Melo, and Yongfeng Zhang. 2019. Reinforcement Knowledge Graph Reasoning for Explainable Recommendation. In SIGIR. 285--294."},{"key":"e_1_3_2_1_28_1","unstructured":"Tong Yu Yilin Shen and Hongxia Jin. 2019. An Visual Dialog Augmented Interactive Recommender System. In SIGKDD. ACM 157--165.  Tong Yu Yilin Shen and Hongxia Jin. 2019. An Visual Dialog Augmented Interactive Recommender System. In SIGKDD. ACM 157--165."},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"crossref","unstructured":"Xiaoying Zhang Hong Xie Hang Li and John Lui. 2020. Conversational Contextual Bandit: Algorithm and Application. In WWW.  Xiaoying Zhang Hong Xie Hang Li and John Lui. 2020. Conversational Contextual Bandit: Algorithm and Application. In WWW.","DOI":"10.1145\/3366423.3380148"},{"key":"e_1_3_2_1_30_1","doi-asserted-by":"crossref","unstructured":"Yongfeng Zhang Xu Chen Qingyao Ai Liu Yang and W Bruce Croft. 2018. Towards Conversational Search and Recommendation: System Ask User Respond. In CIKM. 177--186.  Yongfeng Zhang Xu Chen Qingyao Ai Liu Yang and W Bruce Croft. 2018. Towards Conversational Search and Recommendation: System Ask User Respond. In CIKM. 177--186.","DOI":"10.1145\/3269206.3271776"},{"key":"e_1_3_2_1_31_1","doi-asserted-by":"crossref","unstructured":"Guorui Zhou Xiaoqiang Zhu Chenru Song Ying Fan Han Zhu Xiao Ma Yanghui Yan Junqi Jin Han Li and Kun Gai. 2018. Deep Interest Network for Clickthrough Rate Prediction. In KDD. 1059--1068.  Guorui Zhou Xiaoqiang Zhu Chenru Song Ying Fan Han Zhu Xiao Ma Yanghui Yan Junqi Jin Han Li and Kun Gai. 2018. Deep Interest Network for Clickthrough Rate Prediction. In KDD. 1059--1068.","DOI":"10.1145\/3219819.3219823"}],"event":{"name":"SIGIR '20: The 43rd International ACM SIGIR conference on research and development in Information Retrieval","location":"Virtual Event China","acronym":"SIGIR '20","sponsor":["SIGIR ACM Special Interest Group on Information Retrieval"]},"container-title":["Proceedings of the 43rd International ACM SIGIR Conference on Research and Development in Information Retrieval"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3397271.3401419","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3397271.3401419","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T22:41:48Z","timestamp":1750200108000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3397271.3401419"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,7,25]]},"references-count":31,"alternative-id":["10.1145\/3397271.3401419","10.1145\/3397271"],"URL":"https:\/\/doi.org\/10.1145\/3397271.3401419","relation":{},"subject":[],"published":{"date-parts":[[2020,7,25]]},"assertion":[{"value":"2020-07-25","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}