{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T04:27:46Z","timestamp":1750220866337,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":9,"publisher":"ACM","license":[{"start":{"date-parts":[[2020,7,15]],"date-time":"2020-07-15T00:00:00Z","timestamp":1594771200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"funder":[{"name":"Central Level Public Research Institutes for Basic Scientific Research","award":["602019Y-6679"],"award-info":[{"award-number":["602019Y-6679"]}]}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2020,7,15]]},"DOI":"10.1145\/3414752.3414766","type":"proceedings-article","created":{"date-parts":[[2020,11,25]],"date-time":"2020-11-25T04:48:44Z","timestamp":1606279724000},"page":"211-216","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":3,"title":["Research of Service Quality in China: A Bibliometric Analysis"],"prefix":"10.1145","author":[{"given":"Huxiao","family":"Shi","sequence":"first","affiliation":[{"name":"China Jiliang University, China"}]},{"given":"Shaoyong","family":"Guo","sequence":"additional","affiliation":[{"name":"China Jiliang University, China"}]},{"given":"Fei","family":"Hou","sequence":"additional","affiliation":[{"name":"China National Institute of Standardization, China"}]},{"given":"Juaner","family":"Zheng","sequence":"additional","affiliation":[{"name":"China National Institute of Standardization, China"}]},{"given":"Jie","family":"Geng","sequence":"additional","affiliation":[{"name":"China Institute of Regulation Research, Zhejiang University of Finance and Economics, China"}]}],"member":"320","published-online":{"date-parts":[[2020,11,18]]},"reference":[{"key":"#cr-split#-e_1_3_2_1_1_1.1","doi-asserted-by":"crossref","unstructured":"Vitrenko Andrii.The Essence of Intangible Service as a Special Theoretical Category in the Modern Post-industrial Economics System. Procedia Economics and Finance 27 ( 2015 ) 267 - 273 .doi: 10.1016\/S2212-5671(15)00999-5 10.1016\/S2212-5671(15)00999-5","DOI":"10.1016\/S2212-5671(15)00999-5"},{"key":"#cr-split#-e_1_3_2_1_1_1.2","doi-asserted-by":"crossref","unstructured":"Vitrenko Andrii.The Essence of Intangible Service as a Special Theoretical Category in the Modern Post-industrial Economics System. Procedia Economics and Finance 27 ( 2015 ) 267 - 273 .doi: 10.1016\/S2212-5671(15)00999-5","DOI":"10.1016\/S2212-5671(15)00999-5"},{"key":"e_1_3_2_1_2_1","first-page":"6673","volume":"90","author":"Xua Limin","year":"2018","unstructured":"Limin Xua ,, Monit Cheung , Patrick Leung , Yongxiang Xud . Migrant child phenomenon in China: Subjective happiness factors for assessing service needs. Children and Youth Services Review 90 ( 2018 ) 6673 . https:\/\/ doi.org \/10.1016\/ j.childyouth.2018.05.003 Limin Xua,, Monit Cheung, Patrick Leung, Yongxiang Xud. Migrant child phenomenon in China: Subjective happiness factors for assessing service needs.Children and Youth Services Review 90 (2018)6673. https:\/\/ doi.org \/10.1016\/ j.childyouth.2018.05.003","journal-title":"Children and Youth Services Review"},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"crossref","first-page":"e02983","DOI":"10.1016\/j.heliyon.2019.e02983","volume":"5","author":"Biao Gao","year":"2019","unstructured":"Biao Gao , Lin Huang . Understanding interactive user behavior in smart media content service: An integration of TAM and smart service belief factors. Heliyon 5 ( 2019 ) e02983 . https:\/\/doi.org\/10.1016\/j.heliyon.2019.e02983 10.1016\/j.heliyon.2019.e02983 Biao Gao ,Lin Huang.Understanding interactive user behavior in smart media content service: An integration of TAM and smart service belief factors. Heliyon 5 (2019) e02983. https:\/\/doi.org\/10.1016\/j.heliyon.2019.e02983","journal-title":"Heliyon"},{"key":"e_1_3_2_1_4_1","unstructured":"Suzanne Walton Mario Cortina-Borja Carol Dezateux Lucy J. Griffiths Karen Tingay Ashley Akbari Amrita Bandyopadhyay Ronan A. Lyons Helen Bedford. Measuring the timeliness of childhood vaccinations: Using cohort data and routine health records to evaluate quality of immunisation services. 10.1016 \/j. vaccine.2017.10.085  Suzanne Walton Mario Cortina-Borja Carol Dezateux Lucy J. Griffiths Karen Tingay Ashley Akbari Amrita Bandyopadhyay Ronan A. Lyons Helen Bedford. Measuring the timeliness of childhood vaccinations: Using cohort data and routine health records to evaluate quality of immunisation services. 10.1016 \/j. vaccine.2017.10.085"},{"key":"e_1_3_2_1_5_1","volume-title":"142e149.http:\/\/dx.doi.org\/10.1016\/j.anr.2017.05.008","author":"Lee Seoyoung","year":"2017","unstructured":"Seoyoung Lee , RN, MSN , Eun-Kyung Kim , RN , PhD. The Effects of Korean Medical Service Quality and Satisfaction on Revisit Intention of the United Arab Emirates Government Sponsored Patients.Asian Nursing Research 11 ( 2017 ) 142e149.http:\/\/dx.doi.org\/10.1016\/j.anr.2017.05.008 10.1016\/j.anr.2017.05.008 Seoyoung Lee, RN, MSN, Eun-Kyung Kim, RN, PhD.The Effects of Korean Medical Service Quality and Satisfaction on Revisit Intention of the United Arab Emirates Government Sponsored Patients.Asian Nursing Research 11 (2017) 142e149.http:\/\/dx.doi.org\/10.1016\/j.anr.2017.05.008"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"crossref","unstructured":"Godfrey Ndlovu Francois Toerien. The distributional impact of access to finance on poverty: evidence from selected countries in Sub-Saharan Africa. Research in International Business and Finance 52 (2020) . https:\/\/ doi.org \/101190.10.1016\/j.ribaf.2020.101190  Godfrey Ndlovu Francois Toerien. The distributional impact of access to finance on poverty: evidence from selected countries in Sub-Saharan Africa. Research in International Business and Finance 52 (2020) . https:\/\/ doi.org \/101190.10.1016\/j.ribaf.2020.101190","DOI":"10.1016\/j.ribaf.2020.101190"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.cie.2011.04.019"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2020.120597"}],"event":{"name":"ICEME '20: 2020 The 11th International Conference on E-business, Management and Economics","acronym":"ICEME '20","location":"Beijing China"},"container-title":["2020 The 11th International Conference on E-business, Management and Economics"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3414752.3414766","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3414752.3414766","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T23:23:44Z","timestamp":1750202624000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3414752.3414766"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,7,15]]},"references-count":9,"alternative-id":["10.1145\/3414752.3414766","10.1145\/3414752"],"URL":"https:\/\/doi.org\/10.1145\/3414752.3414766","relation":{},"subject":[],"published":{"date-parts":[[2020,7,15]]},"assertion":[{"value":"2020-11-18","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}