{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,11,6]],"date-time":"2025-11-06T06:16:18Z","timestamp":1762409778641,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":65,"publisher":"ACM","license":[{"start":{"date-parts":[[2020,9,23]],"date-time":"2020-09-23T00:00:00Z","timestamp":1600819200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2020,9,23]]},"DOI":"10.1145\/3428502.3428546","type":"proceedings-article","created":{"date-parts":[[2020,10,29]],"date-time":"2020-10-29T16:43:10Z","timestamp":1603989790000},"page":"315-325","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":2,"title":["Assessing the quality of e-Government services for entrepreneurship"],"prefix":"10.1145","author":[{"given":"Alexander M.","family":"Pakhalov","sequence":"first","affiliation":[{"name":"Lomonosov Moscow State University, Russia"}]},{"given":"Natalia A.","family":"Rozhkova","sequence":"additional","affiliation":[{"name":"Lomonosov Moscow State University, Russia"}]},{"given":"Charalampos","family":"Alexopoulos","sequence":"additional","affiliation":[{"name":"University of the Aegean, Greece"}]}],"member":"320","published-online":{"date-parts":[[2020,10,29]]},"reference":[{"key":"e_1_3_2_1_1_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-75907-4_4"},{"key":"e_1_3_2_1_2_1","series-title":"No. 11060","volume-title":"Attractive FDI: How Much Does Investment Climate Matter?","author":"Hornberger K.","year":"2011","unstructured":"Hornberger , K. , Battat , J. , & Kusek , P. ( 2011 ). Attractive FDI: How Much Does Investment Climate Matter? ( No. 11060 ) . The World Bank . Hornberger, K., Battat, J., & Kusek, P. (2011). Attractive FDI: How Much Does Investment Climate Matter? (No. 11060). The World Bank."},{"key":"e_1_3_2_1_3_1","doi-asserted-by":"publisher","DOI":"10.1596\/0-8213-5390-X"},{"key":"e_1_3_2_1_4_1","doi-asserted-by":"publisher","DOI":"10.5539\/ijbm.v6n11p285"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1109\/CSIT.2014.6805995"},{"key":"e_1_3_2_1_6_1","doi-asserted-by":"publisher","DOI":"10.12962\/joe.v3i1.2267"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9701.2008.01145.x"},{"key":"e_1_3_2_1_8_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jce.2014.08.001"},{"key":"e_1_3_2_1_9_1","doi-asserted-by":"publisher","DOI":"10.1111\/ecot.12095"},{"key":"e_1_3_2_1_10_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.euras.2017.03.001"},{"key":"e_1_3_2_1_11_1","volume-title":"Import of Institutions as an Approach to Investment Climate Reform: Evidence from Russia. Athens Journal of Business & Economics, forthcoming","author":"Pakhalov A.","year":"2019","unstructured":"Pakhalov , A. ( 2019 ) Import of Institutions as an Approach to Investment Climate Reform: Evidence from Russia. Athens Journal of Business & Economics, forthcoming Pakhalov, A. (2019) Import of Institutions as an Approach to Investment Climate Reform: Evidence from Russia. Athens Journal of Business & Economics, forthcoming"},{"key":"e_1_3_2_1_12_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2018.06.005"},{"key":"e_1_3_2_1_13_1","volume-title":"search of information: Investigating source and channel choices in business-to-government service interactions. Government information quarterly, 33(1), 40--52","author":"Van den Boer Y.","year":"2016","unstructured":"Van den Boer , Y. , Arendsen , R. , & Pieterson , W. ( 2016 ). In search of information: Investigating source and channel choices in business-to-government service interactions. Government information quarterly, 33(1), 40--52 . Van den Boer, Y., Arendsen, R., & Pieterson, W. (2016). In search of information: Investigating source and channel choices in business-to-government service interactions. Government information quarterly, 33(1), 40--52."},{"key":"e_1_3_2_1_14_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2010.07.007"},{"key":"e_1_3_2_1_15_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2004.10.001"},{"key":"e_1_3_2_1_16_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1759-5436.2006.tb00269.x"},{"key":"e_1_3_2_1_17_1","doi-asserted-by":"publisher","DOI":"10.1080\/19331681.2016.1275998"},{"key":"e_1_3_2_1_18_1","doi-asserted-by":"publisher","DOI":"10.1080\/01900690701590553"},{"key":"e_1_3_2_1_19_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9361.2007.00426.x"},{"key":"e_1_3_2_1_20_1","volume-title":"E-Government for developing countries: opportunities and challenges. The electronic journal of information systems in developing countries, 18(1), 1--24","author":"Ndou V.","year":"2004","unstructured":"Ndou , V. ( 2004 ). E-Government for developing countries: opportunities and challenges. The electronic journal of information systems in developing countries, 18(1), 1--24 . Ndou, V. (2004). E-Government for developing countries: opportunities and challenges. The electronic journal of information systems in developing countries, 18(1), 1--24."},{"key":"e_1_3_2_1_21_1","volume-title":"Good governance, development theory, and aid policy: Risks and challenges of e-government in Jordan. Information technology for development, 11(2), 141--159","author":"Ciborra C.","year":"2005","unstructured":"Ciborra , C. , & Navarra , D. D. ( 2005 ). Good governance, development theory, and aid policy: Risks and challenges of e-government in Jordan. Information technology for development, 11(2), 141--159 . Ciborra, C., & Navarra, D. D. (2005). Good governance, development theory, and aid policy: Risks and challenges of e-government in Jordan. Information technology for development, 11(2), 141--159."},{"key":"e_1_3_2_1_22_1","doi-asserted-by":"publisher","DOI":"10.1002\/j.1681-4835.2009.tb00267.x"},{"key":"e_1_3_2_1_23_1","doi-asserted-by":"publisher","DOI":"10.2202\/1944-2866.1095"},{"key":"e_1_3_2_1_24_1","volume-title":"E-Government Research Domain: Comparing the International and Russian Research Agenda. In International Conference on Electronic Government (pp. 18--30)","author":"Kabanov Y.","year":"2019","unstructured":"Kabanov , Y. , Chugunov , A. V. , & Nizomutdinov , B. ( 2019 ). E-Government Research Domain: Comparing the International and Russian Research Agenda. In International Conference on Electronic Government (pp. 18--30) . Springer, Cham. Kabanov, Y., Chugunov, A. V., & Nizomutdinov, B. (2019). E-Government Research Domain: Comparing the International and Russian Research Agenda. In International Conference on Electronic Government (pp. 18--30). Springer, Cham."},{"key":"e_1_3_2_1_25_1","doi-asserted-by":"publisher","DOI":"10.4337\/9781845421663.00013"},{"key":"e_1_3_2_1_26_1","volume-title":"E-government and Democracy in Russia. Communications of the Association for Information Systems, 17(1), 48Reference placeholder, delete if not needed","author":"McHenry W.","year":"2006","unstructured":"McHenry , W. , & Borisov , A. ( 2006 ). E-government and Democracy in Russia. Communications of the Association for Information Systems, 17(1), 48Reference placeholder, delete if not needed McHenry, W., & Borisov, A. (2006). E-government and Democracy in Russia. Communications of the Association for Information Systems, 17(1), 48Reference placeholder, delete if not needed"},{"key":"e_1_3_2_1_27_1","doi-asserted-by":"publisher","DOI":"10.1145\/2463728.2463747"},{"key":"e_1_3_2_1_28_1","volume-title":"Open government and \"E-Government\" in Russia. Sociology study, 5(1), 29","author":"Vinogradova N.","year":"2015","unstructured":"Vinogradova , N. , & Moiseeva , O. A. ( 2015 ). Open government and \"E-Government\" in Russia. Sociology study, 5(1), 29 . Vinogradova, N., & Moiseeva, O. A. (2015). Open government and \"E-Government\" in Russia. Sociology study, 5(1), 29."},{"key":"e_1_3_2_1_29_1","doi-asserted-by":"publisher","DOI":"10.1080\/01900692.2017.1300915"},{"key":"e_1_3_2_1_30_1","volume-title":"Improving the Investment Climate through E-Government and E-Land Registry in Mozambique. The Global Forum on International Investment","author":"Mucavele G.","year":"2003","unstructured":"Mucavele , G. ( 2003 ). Improving the Investment Climate through E-Government and E-Land Registry in Mozambique. The Global Forum on International Investment . Mucavele, G. (2003). Improving the Investment Climate through E-Government and E-Land Registry in Mozambique. The Global Forum on International Investment."},{"key":"e_1_3_2_1_31_1","volume-title":"Institutions, policy innovation, and E-Government in the American States. Public administration review, 68(3), 549--563","author":"Tolbert C. J.","year":"2008","unstructured":"Tolbert , C. J. , Mossberger , K. , & McNeal , R. ( 2008 ). Institutions, policy innovation, and E-Government in the American States. Public administration review, 68(3), 549--563 Tolbert, C. J., Mossberger, K., & McNeal, R. (2008). Institutions, policy innovation, and E-Government in the American States. Public administration review, 68(3), 549--563"},{"key":"e_1_3_2_1_32_1","doi-asserted-by":"publisher","DOI":"10.5772\/8819"},{"key":"e_1_3_2_1_33_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-49700-6_10"},{"key":"e_1_3_2_1_34_1","volume-title":"Evaluating E-Participation Institutional Design. A Pilot Study of Regional Platforms in Russia. In International Conference on Electronic Participation (pp. 13--25)","author":"Chugunov A. V.","year":"2018","unstructured":"Chugunov , A. V. , & Kabanov , Y. ( 2018 ). Evaluating E-Participation Institutional Design. A Pilot Study of Regional Platforms in Russia. In International Conference on Electronic Participation (pp. 13--25) . Springer, Cham. Chugunov, A. V., & Kabanov, Y. (2018). Evaluating E-Participation Institutional Design. A Pilot Study of Regional Platforms in Russia. In International Conference on Electronic Participation (pp. 13--25). Springer, Cham."},{"key":"e_1_3_2_1_35_1","volume-title":"The Role of the Regional Investment Web Portal in Increasing Investment Attractiveness of a Region. UPRAVLENETS-THE MANAGER, (2), 34--43","author":"Fadeeva A. Y.","year":"2016","unstructured":"Fadeeva , A. Y. ( 2016 ). The Role of the Regional Investment Web Portal in Increasing Investment Attractiveness of a Region. UPRAVLENETS-THE MANAGER, (2), 34--43 . Fadeeva, A. Y. (2016). The Role of the Regional Investment Web Portal in Increasing Investment Attractiveness of a Region. UPRAVLENETS-THE MANAGER, (2), 34--43."},{"issue":"5","key":"e_1_3_2_1_36_1","first-page":"434","article-title":"Development of assessment tools for economic activity of regional business","volume":"6","author":"Malikov R. I.","year":"2015","unstructured":"Malikov , R. I. , Sharipova , I. M. , Kharisov , V. I. , Sunaeva , G. G. , & Mukhametova , D. D. ( 2015 ). Development of assessment tools for economic activity of regional business . Mediterranean Journal of Social Sciences , 6 ( 5 ), 434 . Malikov, R. I., Sharipova, I. M., Kharisov, V. I., Sunaeva, G. G., & Mukhametova, D. D. (2015). Development of assessment tools for economic activity of regional business. Mediterranean Journal of Social Sciences, 6(5), 434.","journal-title":"Mediterranean Journal of Social Sciences"},{"key":"e_1_3_2_1_37_1","doi-asserted-by":"publisher","DOI":"10.2747\/1539-7216.51.5.653"},{"key":"e_1_3_2_1_38_1","unstructured":"ASI. Regional Investment Standard. Retrieved from https:\/\/asi.ru\/eng\/investclimate\/standard  ASI. Regional Investment Standard. Retrieved from https:\/\/asi.ru\/eng\/investclimate\/standard"},{"key":"e_1_3_2_1_39_1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-27325-5_1"},{"key":"e_1_3_2_1_40_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2016.04.021"},{"key":"e_1_3_2_1_41_1","doi-asserted-by":"publisher","DOI":"10.1002\/bse.2049"},{"key":"e_1_3_2_1_42_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.postcomstud.2012.02.006"},{"key":"e_1_3_2_1_43_1","doi-asserted-by":"publisher","DOI":"10.5937\/sjm7-2681"},{"key":"e_1_3_2_1_44_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9396.2006.00595.x"},{"key":"e_1_3_2_1_45_1","doi-asserted-by":"publisher","DOI":"10.1111\/j.1467-9701.2006.00757.x"},{"key":"e_1_3_2_1_46_1","volume-title":"Evaluating usability, user satisfaction and intention to revisit for successful e-government websites. Electronic government, an international journal, 8(1), 1--19","author":"Byun D. H.","year":"2010","unstructured":"Byun , D. H. , & Finnie , G. ( 2010 ). Evaluating usability, user satisfaction and intention to revisit for successful e-government websites. Electronic government, an international journal, 8(1), 1--19 . Byun, D. H., & Finnie, G. (2010). Evaluating usability, user satisfaction and intention to revisit for successful e-government websites. Electronic government, an international journal, 8(1), 1--19."},{"key":"e_1_3_2_1_47_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2012.08.003"},{"key":"e_1_3_2_1_48_1","doi-asserted-by":"publisher","DOI":"10.1080\/15228916.2011.555279"},{"key":"e_1_3_2_1_49_1","volume-title":"Accessibility and findability of local e-government websites in the Czech Republic. Universal access in the information society, 9(1), 51--61","author":"Kopackova H.","year":"2010","unstructured":"Kopackova , H. , Michalek , K. , & Cejna , K. ( 2010 ). Accessibility and findability of local e-government websites in the Czech Republic. Universal access in the information society, 9(1), 51--61 . Kopackova, H., Michalek, K., & Cejna, K. (2010). Accessibility and findability of local e-government websites in the Czech Republic. Universal access in the information society, 9(1), 51--61."},{"key":"e_1_3_2_1_50_1","doi-asserted-by":"publisher","DOI":"10.1145\/3330482.3330505"},{"issue":"1","key":"e_1_3_2_1_51_1","first-page":"5","article-title":"Usability measurement model (umm): a new model for measuring websites usability","volume":"5","author":"Shawgi E.","year":"2015","unstructured":"Shawgi , E. , & Noureldien , N. A. ( 2015 ). Usability measurement model (umm): a new model for measuring websites usability . International Journal of Information Science , 5 ( 1 ), 5 -- 13 . Shawgi, E., & Noureldien, N. A. (2015). Usability measurement model (umm): a new model for measuring websites usability. International Journal of Information Science, 5(1), 5--13.","journal-title":"International Journal of Information Science"},{"key":"e_1_3_2_1_52_1","doi-asserted-by":"publisher","DOI":"10.13189\/wjcat.2013.010103"},{"key":"e_1_3_2_1_53_1","doi-asserted-by":"publisher","DOI":"10.1145\/3047273.3047374"},{"key":"e_1_3_2_1_54_1","volume-title":"Measuring the performance of e-government","author":"Stowers G. N.","year":"2004","unstructured":"Stowers , G. N. ( 2004 ). Measuring the performance of e-government . Washington DC : IBM Center for the Business of Government. Stowers, G. N. (2004). Measuring the performance of e-government. Washington DC: IBM Center for the Business of Government."},{"key":"e_1_3_2_1_55_1","unstructured":"59th Federal Law \"On Procedure of Consideration of Public Appeals in the Russian Federation\". Retrieved from https:\/\/bit.ly\/2Vo3v5N  59th Federal Law \"On Procedure of Consideration of Public Appeals in the Russian Federation\". Retrieved from https:\/\/bit.ly\/2Vo3v5N"},{"key":"e_1_3_2_1_56_1","volume-title":"Improvements in the World Bank's ease of doing business rankings: Do they translate into greater foreign direct investment inflows? The World Bank","author":"Jayasuriya D.","year":"2011","unstructured":"Jayasuriya , D. ( 2011 ). Improvements in the World Bank's ease of doing business rankings: Do they translate into greater foreign direct investment inflows? The World Bank . Jayasuriya, D. (2011). Improvements in the World Bank's ease of doing business rankings: Do they translate into greater foreign direct investment inflows? The World Bank."},{"key":"e_1_3_2_1_57_1","volume-title":"Doing Business Indicators: Why aggregate, and how to do it","author":"Djankov S.","year":"2005","unstructured":"Djankov , S. , Manraj , D. , McLiesh , C. , & Ramalho , R. ( 2005 ). Doing Business Indicators: Why aggregate, and how to do it . World Bank , Washington, DC . Djankov, S., Manraj, D., McLiesh, C., & Ramalho, R. (2005). Doing Business Indicators: Why aggregate, and how to do it. World Bank, Washington, DC."},{"key":"e_1_3_2_1_58_1","volume-title":"The utilization of e-government services: citizen trust, innovation and acceptance factors. Information systems journal, 15(1), 5--25","author":"Carter L.","year":"2005","unstructured":"Carter , L. , & B\u00e9langer , F. ( 2005 ). The utilization of e-government services: citizen trust, innovation and acceptance factors. Information systems journal, 15(1), 5--25 . Carter, L., & B\u00e9langer, F. (2005). The utilization of e-government services: citizen trust, innovation and acceptance factors. Information systems journal, 15(1), 5--25."},{"issue":"1","key":"e_1_3_2_1_59_1","first-page":"98","article-title":"Factors impacting e-government development","volume":"50","author":"Siau K.","year":"2009","unstructured":"Siau , K. , & Long , Y. ( 2009 ). Factors impacting e-government development . Journal of Computer Information Systems , 50 ( 1 ), 98 -- 107 . Siau, K., & Long, Y. (2009). Factors impacting e-government development. Journal of Computer Information Systems, 50(1), 98--107.","journal-title":"Journal of Computer Information Systems"},{"issue":"5","key":"e_1_3_2_1_60_1","first-page":"201","article-title":"Evaluation of innovative regional development Russia","volume":"11","author":"Parakhina V. N.","year":"2015","unstructured":"Parakhina , V. N. , Boris , O. A. , & Midler , E. A. ( 2015 ). Evaluation of innovative regional development Russia . Asian Social Science , 11 ( 5 ), 201 . Parakhina, V. N., Boris, O. A., & Midler, E. A. (2015). Evaluation of innovative regional development Russia. Asian Social Science, 11(5), 201.","journal-title":"Asian Social Science"},{"key":"e_1_3_2_1_61_1","doi-asserted-by":"publisher","DOI":"10.1057\/9781137336910_4"},{"key":"e_1_3_2_1_62_1","volume-title":"Silicon somewhere? Assessing the usefulness of best practices in regional policy. Policy studies, 27(1), 1--15","author":"Hospers G.J.","year":"2006","unstructured":"Hospers , G.J. ( 2006 ). Silicon somewhere? Assessing the usefulness of best practices in regional policy. Policy studies, 27(1), 1--15 . Hospers, G.J. (2006). Silicon somewhere? Assessing the usefulness of best practices in regional policy. Policy studies, 27(1), 1--15."},{"key":"e_1_3_2_1_63_1","volume-title":"HSE Annual International Conference, 137--144","author":"Kabanov Y.","year":"2017","unstructured":"Kabanov , Y. ( 2017 ). Informational openness of sites of regional parliaments of Russia: between politics or policy [in Russian] . HSE Annual International Conference, 137--144 . Kabanov, Y. (2017). Informational openness of sites of regional parliaments of Russia: between politics or policy [in Russian]. HSE Annual International Conference, 137--144."},{"key":"e_1_3_2_1_64_1","unstructured":"AIS InfoMeter ratings. Retrieved from http:\/\/system.infometer.org\/ru\/ratings [in Russian].  AIS InfoMeter ratings. Retrieved from http:\/\/system.infometer.org\/ru\/ratings [in Russian]."},{"key":"e_1_3_2_1_65_1","unstructured":"NRA. Regional ratings. Retrieved from http:\/\/www.ra-national.ru\/ru\/taxonomy\/term\/3097?type=rating [in Russian].  NRA. Regional ratings. Retrieved from http:\/\/www.ra-national.ru\/ru\/taxonomy\/term\/3097?type=rating [in Russian]."}],"event":{"name":"ICEGOV 2020: 13th International Conference on Theory and Practice of Electronic Governance","sponsor":["University of the Aegean University of the Aegean"],"location":"Athens Greece","acronym":"ICEGOV 2020"},"container-title":["Proceedings of the 13th International Conference on Theory and Practice of Electronic Governance"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3428502.3428546","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3428502.3428546","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T22:02:04Z","timestamp":1750197724000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3428502.3428546"}},"subtitle":["a comparative study in Russia's regions"],"short-title":[],"issued":{"date-parts":[[2020,9,23]]},"references-count":65,"alternative-id":["10.1145\/3428502.3428546","10.1145\/3428502"],"URL":"https:\/\/doi.org\/10.1145\/3428502.3428546","relation":{},"subject":[],"published":{"date-parts":[[2020,9,23]]},"assertion":[{"value":"2020-10-29","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}