{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,6,18]],"date-time":"2025-06-18T04:24:00Z","timestamp":1750220640714,"version":"3.41.0"},"publisher-location":"New York, NY, USA","reference-count":16,"publisher":"ACM","license":[{"start":{"date-parts":[[2020,9,23]],"date-time":"2020-09-23T00:00:00Z","timestamp":1600819200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/www.acm.org\/publications\/policies\/copyright_policy#Background"}],"content-domain":{"domain":["dl.acm.org"],"crossmark-restriction":true},"short-container-title":[],"published-print":{"date-parts":[[2020,9,23]]},"DOI":"10.1145\/3428502.3428571","type":"proceedings-article","created":{"date-parts":[[2020,10,29]],"date-time":"2020-10-29T16:43:53Z","timestamp":1603989833000},"page":"442-451","update-policy":"https:\/\/doi.org\/10.1145\/crossmark-policy","source":"Crossref","is-referenced-by-count":0,"title":["Connecting the unconnected"],"prefix":"10.1145","author":[{"given":"Sundar","family":"Balakrishna","sequence":"first","affiliation":[{"name":"Department of Information Technology, Electronics, and Communications, Government of Andhra Pradesh, India"}]}],"member":"320","published-online":{"date-parts":[[2020,10,29]]},"reference":[{"key":"e_1_3_2_1_1_1","volume-title":"Public value model in electronic government service: an empirical research. Retrieved","author":"Wang Changlin","year":"2019","unstructured":"Changlin Wang , Junping Liu , and Runsheng Fang . 2016. Public value model in electronic government service: an empirical research. Retrieved September 6, 2019 from http:\/\/repository.ittelkom-pwt.ac.id\/4518\/1\/PUBLIC%20VALUE%20MODEL%20IN%20ELECTRONIC%20GOVERNMENT%20SERVICE-%20AN%20EMPIRICAL.pdf Changlin Wang, Junping Liu, and Runsheng Fang. 2016. Public value model in electronic government service: an empirical research. Retrieved September 6, 2019 from http:\/\/repository.ittelkom-pwt.ac.id\/4518\/1\/PUBLIC%20VALUE%20MODEL%20IN%20ELECTRONIC%20GOVERNMENT%20SERVICE-%20AN%20EMPIRICAL.pdf"},{"key":"e_1_3_2_1_2_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2019.03.002"},{"key":"e_1_3_2_1_3_1","first-page":"137","article-title":"The adoption of mobile government services in developing countries","volume":"12","author":"Abaza Mohammed","year":"2015","unstructured":"Mohammed Abaza , and Fatooh Saif . 2015 . The adoption of mobile government services in developing countries . International Journal of Computer Science 12 , 1, 137 -- 145 . Mohammed Abaza, and Fatooh Saif. 2015. The adoption of mobile government services in developing countries. International Journal of Computer Science 12, 1, 137--145.","journal-title":"International Journal of Computer Science"},{"key":"e_1_3_2_1_4_1","volume-title":"Organisation for Economic Co-operation and Development\/International Telecommunication Union). M-government: Mobile technologies for responsive governments and connected societies","author":"ITU.","year":"2014","unstructured":"OECD\/ ITU. 2011. Organisation for Economic Co-operation and Development\/International Telecommunication Union). M-government: Mobile technologies for responsive governments and connected societies . Paris : OECD Publishing . Accessed 30 November 2014 , http:\/\/dx.doi.org\/10.1787\/9789264118706-en 10.1787\/9789264118706-en OECD\/ITU. 2011. Organisation for Economic Co-operation and Development\/International Telecommunication Union). M-government: Mobile technologies for responsive governments and connected societies. Paris: OECD Publishing. Accessed 30 November 2014, http:\/\/dx.doi.org\/10.1787\/9789264118706-en"},{"key":"e_1_3_2_1_5_1","doi-asserted-by":"publisher","DOI":"10.1002\/j.1681-4835.2016.tb00548.x"},{"key":"e_1_3_2_1_6_1","unstructured":"PRIA. Panchayat- A Knowledge Hub. Retrieved from https:\/\/pria.org\/panchayathub\/panchayat_text_view.php  PRIA. Panchayat- A Knowledge Hub. Retrieved from https:\/\/pria.org\/panchayathub\/panchayat_text_view.php"},{"key":"e_1_3_2_1_7_1","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2009.12.003"},{"key":"e_1_3_2_1_8_1","unstructured":"Sekyere E. Tshitiza O. and Hart T. 2016. Levering m-governance innovations for active citizenship engagement. Human Sciences Research Council Policy Brief. Retrieved September 4 2019 from http:\/\/www.hsrc.ac.za\/uploads\/pageContent\/7504\/HSRC%20Policy%20Brief%2018%20-%20Levering%20m-governance_PRESS.pdf  Sekyere E. Tshitiza O. and Hart T. 2016. Levering m-governance innovations for active citizenship engagement. Human Sciences Research Council Policy Brief. Retrieved September 4 2019 from http:\/\/www.hsrc.ac.za\/uploads\/pageContent\/7504\/HSRC%20Policy%20Brief%2018%20-%20Levering%20m-governance_PRESS.pdf"},{"volume-title":"India. ADBI Working Paper 890.","year":"2019","key":"e_1_3_2_1_9_1","unstructured":"Sundar, Balakrishna. 2018. Government Electronic Services Delivery And The Digital Divide: The Case of Andhra Pradesh , India. ADBI Working Paper 890. Tokyo : Asian Development Bank Institute . Retrieved September 6, 2019 from https:\/\/www.adb.org\/publications\/government-electronic-services-delivery-digital-divide-india Sundar, Balakrishna. 2018. Government Electronic Services Delivery And The Digital Divide: The Case of Andhra Pradesh, India. ADBI Working Paper 890. Tokyo: Asian Development Bank Institute. Retrieved September 6, 2019 from https:\/\/www.adb.org\/publications\/government-electronic-services-delivery-digital-divide-india"},{"key":"e_1_3_2_1_10_1","volume-title":"Internet users in India to reach 627 million in 2019: Report. Retrieved","author":"Times The Economic","year":"2019","unstructured":"The Economic Times . March 6, 2019. Internet users in India to reach 627 million in 2019: Report. Retrieved September 5, 2019 from https:\/\/economictimes.indiatimes.com\/tech\/internet\/internet-users-in-india-to-reach-627-million-in-2019-report\/articleshow\/68288868.cms?from=mdr The Economic Times. March 6, 2019. Internet users in India to reach 627 million in 2019: Report. Retrieved September 5, 2019 from https:\/\/economictimes.indiatimes.com\/tech\/internet\/internet-users-in-india-to-reach-627-million-in-2019-report\/articleshow\/68288868.cms?from=mdr"},{"key":"e_1_3_2_1_11_1","first-page":"2019","article-title":"Revisit the drivers and barriers to e-governance in the mobile age: A case study on the adoption of city management mobile apps for smart urban governance","volume":"1080","author":"Tang Tian","year":"2019","unstructured":"Tian Tang , Jove Hou , Daniel Fay , and Catherine Annis . 2019 . Revisit the drivers and barriers to e-governance in the mobile age: A case study on the adoption of city management mobile apps for smart urban governance . Journal of Urban Affairs. DOI: https:\/\/doi.org\/10. 1080\/07352166 . 2019 .1572455 10.1080\/07352166.2019.1572455 Tian Tang, Jove Hou, Daniel Fay, and Catherine Annis. 2019. Revisit the drivers and barriers to e-governance in the mobile age: A case study on the adoption of city management mobile apps for smart urban governance. Journal of Urban Affairs. DOI: https:\/\/doi.org\/10.1080\/07352166.2019.1572455","journal-title":"Journal of Urban Affairs. DOI: https:\/\/doi.org\/10."},{"key":"e_1_3_2_1_12_1","unstructured":"UNSDG. Sustainable Development Goals. Retrieved from https:\/\/sustainabledevelopment.un.org\/?menu=1300  UNSDG. Sustainable Development Goals. Retrieved from https:\/\/sustainabledevelopment.un.org\/?menu=1300"},{"key":"#cr-split#-e_1_3_2_1_13_1.1","doi-asserted-by":"crossref","unstructured":"Valentina Burksiene Jaroslav Dvorak and Mantas Duda. 2019. Societies 9 3. DOI: https:\/\/doi.org\/10.3390\/soc9030054 10.3390\/soc9030054","DOI":"10.3390\/soc9030054"},{"key":"#cr-split#-e_1_3_2_1_13_1.2","doi-asserted-by":"crossref","unstructured":"Valentina Burksiene Jaroslav Dvorak and Mantas Duda. 2019. Societies 9 3. DOI: https:\/\/doi.org\/10.3390\/soc9030054","DOI":"10.3390\/soc9030054"},{"key":"e_1_3_2_1_14_1","first-page":"37","article-title":"Redesigning public services delivery: A comparative study of delivery of manual services and delivery of e-public services","volume":"16","author":"Dalal Vipin","year":"2019","unstructured":"Vipin Dalal and Sunil Sharma . 2019 . Redesigning public services delivery: A comparative study of delivery of manual services and delivery of e-public services . Journal of Supply Chain Management 16 , 1, 37 -- 51 . Vipin Dalal and Sunil Sharma. 2019. Redesigning public services delivery: A comparative study of delivery of manual services and delivery of e-public services. Journal of Supply Chain Management 16, 1, 37--51.","journal-title":"Journal of Supply Chain Management"},{"key":"e_1_3_2_1_15_1","unstructured":"Wooldridge J. M. 2009. Econometrics chapters 3 4 5 6 7. Cengage Larning.  Wooldridge J. M. 2009. Econometrics chapters 3 4 5 6 7. Cengage Larning."}],"event":{"name":"ICEGOV 2020: 13th International Conference on Theory and Practice of Electronic Governance","sponsor":["University of the Aegean University of the Aegean"],"location":"Athens Greece","acronym":"ICEGOV 2020"},"container-title":["Proceedings of the 13th International Conference on Theory and Practice of Electronic Governance"],"original-title":[],"link":[{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3428502.3428571","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/dl.acm.org\/doi\/pdf\/10.1145\/3428502.3428571","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,6,17]],"date-time":"2025-06-17T22:02:04Z","timestamp":1750197724000},"score":1,"resource":{"primary":{"URL":"https:\/\/dl.acm.org\/doi\/10.1145\/3428502.3428571"}},"subtitle":["innovations in mobile government in the Indian state of Andhra Pradesh"],"short-title":[],"issued":{"date-parts":[[2020,9,23]]},"references-count":16,"alternative-id":["10.1145\/3428502.3428571","10.1145\/3428502"],"URL":"https:\/\/doi.org\/10.1145\/3428502.3428571","relation":{},"subject":[],"published":{"date-parts":[[2020,9,23]]},"assertion":[{"value":"2020-10-29","order":2,"name":"published","label":"Published","group":{"name":"publication_history","label":"Publication History"}}]}}